Viewing System Configuration Levels - Pitney Bowes DM100i Operator's Manual

Viewing System Configuration Levels

Sometimes in an effort to fix your problem over the phone, a Pitney
Bowes agent may request you to look up the system level that is on
your machine. Follow these steps to do this:
1. Press Options.
2. Press Page Down twice.
3. Select "Advanced Features".
4. Select "Maintenance mode".
5. Select "View system info".
6. There are various screens of information available about your ma-
chine. Press Page Down to scroll through all the screens if needed.
INTERNAL INFORMATION
IND SN:
PBI SN:
UIC Ver:
INTERNAL INFORMATION
PM Ver:
PHS Ver:
ASIC Ver:
INTERNAL INFORMATION
LCD Ver:
PSD Ver:
RM Ver:
INTERNAL INFORMATION
RATE Eff:
UIC Sum:
RM Sum:
7. Press Clear (back arrow key) four times to return to the Home
screen.
SV62276 Rev. D
xxxxxxxxxx
xxxxxxxxxx
xx.xx.xx
xx.xx.xx
x.xx
x.xx
x.xx
xx.xx.xx
xx.xx
xxxxxxxx
xxxxxxxxxx
xxxxx
11 • Troubleshooting
INTERNAL INFORMATION
PCN Ver:
TREE Ver:
LANG Ver:
INTERNAL INFORMATION
ScaleVer:
Prot Ver:
Low Ver:
INTERNAL INFORMATION
Scale SN:
xxxx
xxxx
xxxx
xxxx
xxxx
xxxx
xxxx
11-11