Display Problems (Display Hard To Read); Feeding Problems (Stalled Envelopes) - Pitney Bowes DM100i Operator's Manual

11 • Troubleshooting

Display Problems (display hard to read)

The display contrast needs adjustment.
1. Press Options.
2. Select "Adjust the Contrast".
3. Select "Increase Contrast" or "Decrease Contrast" to change the
contrast level as necessary.
4. Press Home to return to the Home screen.

Feeding Problems (stalled envelopes)

1. Move transport release lever 1/4 turn to the right (clockwise) to
the "released" position (vertical).
2. Carefully pull envelope out from right.
3. Make sure deck is clear of pa per frag ments.
4. Move transport release lever 1/4 turn to the left (counter-clock-
wise) back to the "home" position (horizontal).
To avoid stalled (jammed) envelopes:
NOTE:
i
• Make sure your envelopes meet our published spec i fi ca-
tions. See Appendix D, Specifications.
• Feed envelopes correctly. See the instructions in Chapter 3,
Running Mail. Don't try to feed oversize envelopes through
the machine. Use tape strips instead.
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SV62276 Rev. D