Problems Connecting to the Data Center via Analog Line
Symptom
Improper phone
line or phone line
not connected to
machine
Incorrect setup of
system options
SV62276 Rev. D
Solution
• Make sure you've connected your machine to a
dedicated an a log phone line (the same type you
connect your home phone to). If you are using
a DSL line, you should use a DSL filter obtained
from your DSL provider.
• Make sure the phone line con nec tors are firmly
seated in their re cep ta cles.
• Try using the PC Meter Connect
municate with the Data Center if an internet PC
is available (see Chapter 6, Adding Postage/Con-
necting to the Data Center).
Go to the Chapter 7, System Options, and check
the following:
• Does your phone system require you to dial a
pre fix number to get an out side phone line? Make
sure to include this in the setup if needed.
• Is the dial method correct? You have to tell the
machine if your phone uses a pulse or tone for
di al ing.
11 • Troubleshooting
™
method to com-
11-5