Display Messages; Viewing System Configuration Levels - Pitney Bowes DM300c Operator's Manual
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Also See for DM300c:
- Service manual (227 pages) ,
- Operator's manual (224 pages) ,
- Quick reference manual (9 pages)
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Display Messages
From time to time your system will display an alert or error message.
An alert tells you that something needs attention; an error message
usually tells you about a system condition you can fix. In rare
instances you may have to call for service or assistance.
Viewing System Configuration Levels
Sometimes in an effort to fix your problem over the phone, the Pitney
Bowes agent may request you to look up the software and firmware
level that is on your machine. Follow these steps to do this:
1. Press Menu.
2. If necessary, press the green down arrow key to scroll through
the menu screens.
3. Select "Maintenance".
4. Select "View System Info".
5. There are multiple screens of information available about your
machine. Press the green down arrow key to scroll through all
the screens if needed.
6. Press Enter to return to the Maintenance menu.
SV61991 Rev. A
12 • Troubleshooting
12-5
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