Procedure; Battery State And Os Upgrade; Upgrade Help; Start Menu Options - Honeywell MX9 User Manual

1. Summit radio card is located in the back half of the MX9 assembly.
2. SIMM card is located in the front half of the MX9 assembly.
3. SD card is located in the front half of the MX9 assembly.

Procedure

While the hatch is open slide the installed SD card out of the slot. The MX9 may not have a SD card in the slot because
the OS is in flash.
1. Place the card with the new image files on it into the SD slot. The label on the SD card should be facing up.
2. Close the hatch. When the hatch is being closed, carefully move cables and wires back into the cavity before secur-
ing the hatch. Before securing the hatch completely, examine the seam between the front and back half of the MX9.
If the gasket is off-center, loosen the screws a little, adjust the gasket and re-tighten the screws.
3. Press the Power button to turn the MX9 on.
4. The bootloader file in My Device > Storage Card automatically launches.
5. Important: - If a failure occurs during the update, DO NOT RESTART (or coldboot). Follow the instructions on the
screen to Exit the update utility then restart the update utility.
6. Do not touch the device until the install/update is complete.
7. When the process is finished, remove the SD card, secure the hatch and when finished, press the Power button.
8. Check the OS update version by viewing the About or About Info panels.
Note: If the application displays "Update OS Image Failed" or "Update Boot Loader Image Failed", do not Restart the
system manually. Perform a warm boot, then try the upgrade again. Restarting will cause a system crash, since
there is no valid image in the MX9 system.

Battery State and OS Upgrade

A fully charged main battery must be installed in the MX9 prior to upgrading the operating system. A prompt may appear
when the battery reaches Critical Low that informs the user there is not enough power in the main battery to perform the
upgrade.
The operating system will not be able to execute the OS upgrade when the battery level is too low (25% or less), as there is
a high risk that the power remaining in the battery expires when executing the upgrade and the MX9 will be left in an inop-
erable state.
When main battery power level is too low, connect external power to the MX9 before performing the upgrade procedure. Do
not disconnect external power before the upgrade process is complete.

Upgrade Help

Issue:
The powered device won't boot up after the upgrade is finished.
Solution:
Contact Customer Support
The MX9 running Windows Mobile must be returned to Honeywell if the device is to be re-imaged with any other Win-
dows operating system (for example, Windows CE).
Warning: Opening the device e.g., removing endcaps or access panels, etc. could void the user's authority to operate
this equipment.

Start Menu Options

The following options represent the factory default program installation. Your system may be different based on the software and
hardware options purchased.
5 - 8
(page 16-1) for re-imaging options if the MX9 won't boot up after the upgrade is finished.