Making Calls; Making Internal Calls; Setting A Callback - Avaya 140 User Manual

2. Call Handling

2.1 Making Calls

2.1.1 Making Internal Calls

1. If already on a call, end the call by pressing Drop or put it
button which the call is on.
2. Press an idle Intercom or Call Appearance button.
3. Dial the extension number or the code for the feature you wanted to access.
· To call an extension:
Dial the extension number. If you put a * in front of the extension number, the system will attempt to make a
direct voice call
· To call a group or attempt a call pickup:
Dial one of the numbers in the table below. If you put a * in front of the group number, the system will make
a page call
20
Feature
Loudspeaker
Paging
Simultaneous
Paging
Group Calling –
Ring
Group Calling –
Page
Group Hunting –
Ring
Group Hunting –
Page
2. You will hear the call progress. You can continue the call handsfree or switch to using the handset or headset (press
the HEADSET button).
· If the other extension doesn't answer, press AutCB or Callback to have the system call you when that
extension is next free.

2.1.2 Setting a Callback

If the call is to a user, and they do not answer, you can set a callback. When a callback is set, when the other user next
uses their phone or ends their current call, the system will call you and when you answer, automatically makes another
call to the user.
To Set a Callback
1. While the call is still ringing or if you hear busy:
· 1400 Series Phones: Press >> and then press AutCB.
· 9400/9500 Series Phones: Press Callback.
2. End your call attempt by replacing the handset or pressing Drop.
To Clear a Callback
If you have a callback set, you can cancel it using the following process:
1. Press Feature #2.
Quick Version 1400/9400/9500 Phone User Guide
IP Office Essential Edition
.
20
.
Dial Summary
70 Page the loudspeaker device attached to the system.
*70 Page both the loudspeaker device attached to the system and the
extensions in calling group 71.
7 <Calling Call the available extensions in one of the calling groups (1 to 4).
Group>
*7 <Calling Page the available extensions in one of the calling groups (1 to 4).
Group>
77 <Hunt Call the available extensions in one of the hunt groups (1 to 6).
Group>
*77 <Hunt Page the first available extension in one of the hunt groups (1 to 6).
Group>
on hold by either pressing Hold or pressing the
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- Issue 3b (23 February 2011)