Forwarding Calls - Avaya 140 User Manual

3.2 Forwarding Calls

All external, internal and transferred calls directed to your extension can be diverted to a different internal extension
number. You can enter the destination extension telephone number and select when calls are redirected using a
programmed button.
Before you can automatically forward calls you need to assign the feature to a button with lights. The button can then be
used to turn call forwarding on and off as required.
· Selected users may also be able to do remote call forwarding where they forward their calls to an external number.
If that is the case, consult your system administrator, you can use your
destination.
· Some users may also be able to use cell phone connect, again consult your system administrator. With cell phone
connect the call will ring at both your extension and at the remote call forwarding destination. This is also called
mobile twinning.
· You receive a slow interrupted intercom dialling tone when call forwarding is active.
To Manually Set Forwarding
1. Press FEATURE 11.
2. Enter the number to which you want to forward calls.
· Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu.
To Manually Cancel Forwarding
1. Press FEATURE 11.
2. Enter you own extension number as the destination.
· Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu.
To create a call forwarding button (Not 1403)
1. At the extension press Admin.
2. Use the up or down
3. Press the programmable button you want to change. Alternatively:
· Use the up or down
· At the Button: prompt press the button to edit or enter from the button number.
4. The current setting of that button is displayed.
5. Press Program and either dial #11 or use the
Forwarding and press Select.
6. At the Call Coverage Orig: prompt enter the extension number for which the button is being programmed.
7. At the Call Coverage Dest: prompt enter the destination extension number for the call coverage calls.
· To forward to an external number, enter the personal speed dial (80 to 99) that contains the required external
number.
· To forward using cell phone connect/mobile twinning, enter * followed by the personal speed dial (80 to 99)
that contains the required external number.
8. The current setting of the button will now be set to Call Forward O <covered extension> D <destination
extension>.
· Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu.
Quick Version 1400/9400/9500 Phone User Guide
IP Office Essential Edition
arrows to scroll to Telephone Programming. Press Select.
arrows to scroll to Button Programming. Press Select.
up or down
Other Features: Absent Text Messages
personal speed dials
arrow buttons to scroll the display to Call
- Issue 3b (23 February 2011)
as the forwarding
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