Avaya 1400 User Manual

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TelephoneMagic.com
IP Office Essential Edition
PARTNER® Version 1400 Phone
User Guide
- Issue 2a - (16 August 2010)

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Table of Contents
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Summary of Contents for Avaya 1400

  • Page 1 TelephoneMagic.com IP Office Essential Edition PARTNER® Version 1400 Phone User Guide - Issue 2a - (16 August 2010)
  • Page 2 Avaya is not responsible for the contents or reliability of any linked Web sites consent of Avaya can be a criminal, as well as a civil, offense under the referenced within this site or documentation(s) provided by Avaya. Avaya is applicable law.
  • Page 3: Table Of Contents

    ..............49 6.4 Deleting a Record ..............50 6.5 Deleting All Records ..............50 6.6 Adding a Record to Your Contacts ..............50 PARTNER® Version 1400 Phone User Guide Page 3 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 5: Series Phones

    Chapter 1. 1400 Series Phones PARTNER® Version 1400 Phone User Guide Page 5 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 7 1400 Series Phones: 1. 1400 Series Phones The IP Office Essential Edition - PARTNER® Version system supports the 1400 Series of Avaya digital telephones. Supported models are the 1403, 1408 and 1416. Feature 1403 1408 1416 Programmable buttons with lights...
  • Page 8: Ip Office Essential Edition - Issue 2A (16 August

    1408 Telephone 1416 Telephone PARTNER® Version 1400 Phone User Guide Page 8 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 9: Basic Call Handling

    Chapter 2. Basic Call Handling PARTNER® Version 1400 Phone User Guide Page 9 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 10: Making Calls

    2. Dial the telephone number. The dialled number will appear on the display. Using the last number redial 1400 Series phones users can use the fixed REDIAL button on their phone to view details of previous calls and redial those number.
  • Page 11: Answering Calls

    · To answer a specific line press the button for that line. · On 1400 Series phones, the press >> to display additional options. · To VM can be used to send the ringing call to voicemail immediately.
  • Page 12: Using Handsfree

    1. The HFAI feature can be turned on or off only when your telephone is idle. On 1400 Series phones use the MUTE button. Muting your voice while you are on a call only turns off the microphone for the duration of the call.
  • Page 13: Adjusting The Volume

    If no one answers or the call is refused, press the button next to the winking green light to be reconnected to the caller. PARTNER® Version 1400 Phone User Guide Page 13 IP Office Essential Edition...
  • Page 14: Conferencing Calls

    1. Press the line button next the the steady red light and lift the handset. Alternatively press INTERCOM and dial 68 followed by the two-digit line number. 2. The red and green lights alternately flash. You are now joined with the call. PARTNER® Version 1400 Phone User Guide Page 14 IP Office Essential Edition...
  • Page 15: Advanced Features

    Chapter 3. Advanced Features PARTNER® Version 1400 Phone User Guide Page 15 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 16: Feature And Intercom Codes

    Group Hunting Intercom *77 Page the first available extension in one of the hunt groups —Voice Signal <Hunt Group> (1 to 6). PARTNER® Version 1400 Phone User Guide Page 16 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 17: Using Feature Codes

    Depending on the feature be used this is done either when the phone is idle or during a call. · On 1400 Series phones, select Feature on the display to start dialing a feature code. During a call you may need to select >> first to display the Feature option.
  • Page 18: Naming Your Extension

    Note that the name is case sensitive and must be unique. 3. To remove the current name press Clear. · Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu. PARTNER® Version 1400 Phone User Guide Page 18 IP Office Essential Edition...
  • Page 19: Absent Text Messages

    1. 2. Press the button beneath the word Dactiv. 3. To complete the process press the absent text message button again. PARTNER® Version 1400 Phone User Guide Page 19 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 20: Forwarding Calls

    4. The current setting of the button will now be set to Call Forward O <covered extension> D <destination extension>. · Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu. PARTNER® Version 1400 Phone User Guide Page 20 IP Office Essential Edition...
  • Page 21: Call Coverage

    5. At the Call Coverage Orig: prompt enter the extension number for which the button is being programmed. 6. At the Call Coverage Dest: prompt enter the destination extension number for the call coverage calls. PARTNER® Version 1400 Phone User Guide Page 21...
  • Page 22 7. The current setting of the button will now be set to Call Coverage O <covered extension> D <destination extension>. · Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu. PARTNER® Version 1400 Phone User Guide Page 22 IP Office Essential Edition...
  • Page 23: Auto Dialing

    5. The current setting of the button will now be AD-O followed by the stored number. 6. To remove the current setting press Clear. · Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu. PARTNER® Version 1400 Phone User Guide Page 23 IP Office Essential Edition...
  • Page 24: Locking Your Extension

    1. At dial tone or whenever you want to dial a number, press FEATURE and dial the three digit system speed dial code between 600 and 699. 2. The stored number is dialed. PARTNER® Version 1400 Phone User Guide Page 24 IP Office Essential Edition...
  • Page 25: Personal Speed Dials

    Send a hook-switch flash signal. Stop CONFERENCE Stop dialing. · Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu. PARTNER® Version 1400 Phone User Guide Page 25 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 26: Account Codes

    5. The current setting of the button will now be set to Account Code Entry. · Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu. PARTNER® Version 1400 Phone User Guide Page 26 IP Office Essential Edition...
  • Page 27: Parking Calls

    To use a call pickup button 1. Press the Call Pickup programmed button for the specified extension number. You are connected to the call that was ringing the specified extension. PARTNER® Version 1400 Phone User Guide Page 27 IP Office Essential Edition...
  • Page 28: Do Not Disturb

    5. The current setting of the button will now be set to Do Not Disturb. · Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu. PARTNER® Version 1400 Phone User Guide Page 28 IP Office Essential Edition...
  • Page 29: Voice Mailbox Transfer

    4. The current setting of the button will now be set to Voice Mailbox Transfer. · Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu. PARTNER® Version 1400 Phone User Guide Page 29 IP Office Essential Edition...
  • Page 31: Using Voicemail

    Chapter 4. Using Voicemail PARTNER® Version 1400 Phone User Guide Page 31 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 32: 4. Using Voicemail

    You can use email to receive notification of a new voicemail message. Visual Voice · 1408 and 1416 phone users can access their mailbox using a series of menus on the phone's display. PARTNER® Version 1400 Phone User Guide Page 32 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 33: Accessing Your Mailbox

    Once a new message has been listened to, it is marked as 'old' and is automatically deleted after 24 hours. If you do not want the message deleted, you must mark it as 'saved' by pressing 5 while listening to the message. PARTNER® Version 1400 Phone User Guide Page 33...
  • Page 34: Listening To Your Messages

    Note however that if you are using voicemail email it will not send a new message email. 1. Press *06 while listening to the old or saved message. PARTNER® Version 1400 Phone User Guide Page 34 IP Office Essential Edition...
  • Page 35: Record Your Name

    7. Press 1 to listen to your new name recording. After you have listened you can: · Press 3 to save the new recording. · Press 2 to record the new name again. PARTNER® Version 1400 Phone User Guide Page 35 IP Office Essential Edition...
  • Page 36: Changing Your Access Code

    4. When you are asked to enter your new access code, press #. 5. When you are asked to re-enter your access code, press #. Your access code will have been removed. PARTNER® Version 1400 Phone User Guide Page 36...
  • Page 37: Changing Your Greeting

    Note that once this option is selected, the greeting cannot be changed back to a normal greeting except by recording a new greeting. PARTNER® Version 1400 Phone User Guide Page 37...
  • Page 38: Voicemail Coverage On/Off

    4. The current setting of the button will now be set to VMS Cover. · Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu. PARTNER® Version 1400 Phone User Guide Page 38 IP Office Essential Edition...
  • Page 39: Forwarding A Message

    1. While you listen to a message, press **. If a caller ID was received when the message was left, a call will be placed to that number. PARTNER® Version 1400 Phone User Guide Page 39 IP Office Essential Edition...
  • Page 40: Voicemail Email

    If you have chosen any of the email notification options, you can switch them off from your telephone. 1. Log into your mailbox. 2. Press *03. You hear a confirmation message to tell you that the option is now turned off. PARTNER® Version 1400 Phone User Guide Page 40 IP Office Essential Edition...
  • Page 41: Visual Voice

    Using the Visual Voice Button for Voicemail Transfer If pressed when you have a call is connected, the MESSAGE button allows entry of an extension number for direct to voicemail transfer of the connected call. PARTNER® Version 1400 Phone User Guide Page 41 IP Office Essential Edition...
  • Page 43: Contacts (1408/1416)

    Chapter 5. Contacts (1408/1416) PARTNER® Version 1400 Phone User Guide Page 43 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 44: Viewing Contacts Details

    It is also present for external directory entries if you are a system administrator (ext. 10 or 11). Edit · Edit the name and number. Delete · Delete the name and number. PARTNER® Version 1400 Phone User Guide Page 44 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 45: Make A Call From The Directory

    · When the name has been entered as required, press the OK soft key. · When the number has been entered as required, press the Save soft key. · To exit without making any changes, press the Cancel soft key. PARTNER® Version 1400 Phone User Guide Page 45 IP Office Essential Edition...
  • Page 46: Adding A New Contact

    2. Locate the required entry. 3. Press the Details soft key. 4. Press the More soft key and then the Delete soft key. PARTNER® Version 1400 Phone User Guide Page 46 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 47: Call Log (1408/1416)

    Chapter 6. Call Log (1408/1416) PARTNER® Version 1400 Phone User Guide Page 47 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 48: Using The Call Log

    2. Press the Call soft key or OK to call the number displayed in the call record. PARTNER® Version 1400 Phone User Guide Page 48 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 49: Viewing Call Details

    Add the name and number to your personal directory. You can edit the details before they are added. · Back Go back to the normal call screen to select another call record. PARTNER® Version 1400 Phone User Guide Page 49 IP Office Essential Edition...
  • Page 50: Deleting A Record

    6. When the name and number are set as required, press the Save soft key. To return without saving the name and number, press the Cancel soft key. PARTNER® Version 1400 Phone User Guide Page 50 IP Office Essential Edition...
  • Page 51: Phone Settings (1408/1416)

    Chapter 7. Phone Settings (1408/1416) PARTNER® Version 1400 Phone User Guide Page 51 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 52: A-Menu Auto Exit

    7. Phone Settings (1408/1416) MENU key is used to access a range of phone settings for your 1400 Series phone. Options that are greyed out in the diagram above are not accessible or used. 7.1 A-Menu Auto Exit The Show Phone Screen option only applies to the A-menu screens accessed when you press the key.
  • Page 53: Visual Alerting

    · To leave the menu without making any changes press the Cancel soft key. 4. When completed, press the Done soft key. 5. Press the Exit soft key to exit the menus. PARTNER® Version 1400 Phone User Guide Page 53 IP Office Essential Edition...
  • Page 54: Display Brightness

    7. To select the language currently displayed, press the Select soft key or OK. 8. When completed, press the Done soft key. 9. Press the Exit soft key to exit the menus. PARTNER® Version 1400 Phone User Guide Page 54 IP Office Essential Edition...
  • Page 55: Error Tones

    Change soft key to change the setting. 6. When completed, press the Done soft key. 7. Press the Exit soft key to exit the menus. PARTNER® Version 1400 Phone User Guide Page 55 IP Office Essential Edition...
  • Page 56 PARTNER® Version 1400 Phone User Guide Page 56 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 57: Index

    Cell Phone Connect 16, 20 Hold Changing Conference Mailbox Access Code Hold a Call 13 Your Greeting Message Hunt group Code Call log Account Missed PARTNER® Version 1400 Phone User Guide Page 57 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 58 Privacy On/Off 16 Reason 49 Recall 16 Redial 10 Last Number Saved Number Release 16 Remote Call Forwarding 16 Reply 39 Rewind Message 34 PARTNER® Version 1400 Phone User Guide Page 58 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 59 PARTNER® Version 1400 Phone User Guide Page 59 IP Office Essential Edition - Issue 2a (16 August 2010)
  • Page 60 Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion. The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others.

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