Company Greetings (Enter #6*9998,5,1); Custom Service Greetings (Enter #6*9998,5,4); Customizing User Prompts (Enter #6*9998,5,6) - Panasonic KX-TVS125 Installation Manual

Voice processing system
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6.1.3
Company Greetings (Enter #6 9998,5,1)
1.
Access the Message Manager's Main Command Menu.
2.
Press [5] to modify messages.
3.
Press [1] to change the Company Greeting.
4.
Continue following voice prompts through appropriate menus. Prompts lead you through
the choices and recording process.
After you record the company greeting, it may be necessary to enter programming
through the terminal and set the company greeting assignment under the Port Settings
Menu, Trunk Service Menu and Holiday Service Menu. This tells the system what
company greeting to play on each port and trunk (CO line) group. A company greeting
should be very short.
Example: "Thank you for calling ABC Company". It is not necessary to give any other
instruction within the company greeting because instructions will follow the company
greeting automatically. If Interview Service follows, explanations should be included in the
first question (work for the subscriber who maintains the Interview Service mailbox). If
Custom Service follows, explanations should be included in the first menu (work for the
Message Manager).
6.1.4
Custom Service Greetings (Enter #6 9998,5,4)
1.
Access the Main Menu of Message Manager's Service.
2.
Press [5] to modify messages.
3.
Press [4] to change the Custom Service Menu.
4.
Continue following voice prompts through appropriate menus. Prompts lead you through
the choices and recording process.
Example: Custom Service Greeting: "Thank you for calling ABC Company. If you know
your party's extension, you may dial it at any time during this message".
Note
This prompt should match the prompt that is selected for each port. The recording will be
played directly after the call is received.
6.1.5
Customizing User Prompts (Enter #6 9998,5,6)
The customer may want to enter user prompts in place of the factory-provided system
prompts. To change the user prompts:
1.
Access the Main Menu of Message Manager's Service.
2.
Press [5] to modify messages.
3.
Press [6] to modify the User Prompts.
4.
Press [1] to change User Prompt 1, or Press [2] to change User Prompt 2.
5.
Press [1] to change specified prompts, or Press [2] to change all prompts.
6.
Enter the Prompt Number you want to change.
6.1 MESSAGE MANAGER'S MAILBOX (Mailbox 9998)
Installation Manual
193

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