Warranty; Statement Of Limited Warranty; Return Goods Procedure; Technical Support - Seastar Solutions Optimus 360 Installation Manual

Joystick control system for engines with integrated electronic shift and throttle
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12.0 warranty

© 2014 SeaStar Solutions

12.1 Statement of Limited Warranty

We warrant to the original retail purchaser that marine canada
acquisition Inc. dba SeaStar Solutions (herein forward referred to as
SeaStar Solutions) products have been manufactured free from defects
in materials and workmanship. This warranty is effective for two years
from date of purchase, excepting that where SeaStar Solutions products
are used commercially or in any rental or income producing activity,
then this warranty is limited to one year from the date of purchase.
We will provide replacement product without charge, for any SeaStar
Solutions product meeting this warranty, which is returned (freight
prepaid) within the warranty period to the dealer from whom such
product were purchased, or to us at the appropriate address. In such
a case SeaStar Solutions products found to be defective and covered
by this warranty, will be replaced at SeaStar Solutions' option, and
returned to the customer.
The above quoted statement is an extract from the complete SeaStar
Solutions products warranty statement. A complete warranty policy
is available in our SeaStar Solutions products catalogue.

12.2 Return Goods Procedure

Prior to returning product to SeaStar Solutions under warranty, please
obtain a Return Goods Authorization number (claim number).
Be sure to label the goods with:
a) the name and address of the sender, and
b) the return goods authorization number (claim number)
Please address the returned goods as follows:
from u.S.a.
RGA # ?
SEASTAR SOLUTIONS
c/o UPS–Supply Chain Solutions Inc.
Door A37
1201 C Street NW, Auburn, WA,
98001

12.3 Technical Support

Phone: 604-248-3858
email: seastar@seastarsolutions.com
Hours: Monday to Friday 05:00 – 15:30 PST
Web: www.seastarsolutions.com
Optimus 360 Installation Supplement, Rev. B
from canada
RGA # ?
SEASTAR SOLUTIONS
3831 No.6 Road
Richmond, B.C.
Canada V6V 1P6
12-1

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