Cisco Unity Installation Manual page 110

Upgrading a Unity or
ActiveFax server
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UNITY INSTALLATION GUIDE
h Click "Dialogic generation 2 service provider for NT."
If you are using D/160SC voice boards and VoiceBridge
2000 feature-set boards, this option will say "DSE Service
provider."
i Click "Remove."
j Click "Close" to close the Dialing Properties dialog box.
k In Control Panel, double-click "Multimedia." The Multimedia
Properties dialog box appears.
l
Click the Devices tab.
m Expand "Audio devices."
n Click "Audio for Dialogic WAVE Driver 1.x" or "Audio for
dlgwave.dll."
o Click "Remove."
p
When prompted to restart, click "Don't restart now."
q Click "OK" to close the Multimedia Properties dialog box.
r Close Control Panel.
s On the Windows Start menu, click Programs > Dialogic Sys-
tem Software > Uninstall.
t Follow the on-screen instructions for the Dialogic software
uninstall.
u When the dialog box asks whether you want to delete shared
files, click "No to all."
v If you are using D/160SC voice boards and VoiceBridge
2000 feature-set boards, at the end of the uninstall, do not
restart. Instead, skip to the next procedure, "To remove
Voice Technologies Group software."
Otherwise, click "Reboot." (The Dialogic-triggered restart
may not restart the system; in this case, manually restart.)
w After restarting, log on.
x With Windows Explorer, browse to the directory where Unity
is installed (C:\CommServer by default) and delete the
TSPSetup directory.
If you have already upgraded to Unity version 2.4,
NOTE:
this directory does not exist.