6.1.6 Troubleshooting by Error Log
5
Sub Code
6
Error Message
7
Log Information
214
Installation Manual
Item
SMDR:
The 8-digit sub code of the relevant hardware (BBWXYYZZ).
Web Maintenance Console:
The 6-digit sub code of the relevant hardware (WXYYZZ). (The
site number of the PBX can be confirmed in the Site column of
the Error Log.)
•
BB: Site ID (00 to 15)
–
Corresponds to site numbers of PBXs in the One-look
network (1 to 16)
•
W: Slot type
–
Physical slot: " " (blank)
–
Virtual slot: "*" (asterisk)
•
X: (1: Unit number, 5: Other than PBX process code)
When X = 1
•
YY: Slot number
–
Physical slot: 00 to 05
(00: Mother board slot; 01 to 05: Optional service card
slots)
–
Virtual slot: 01 to 52
(01 to 16: Virtual trunk slots; 17 to 52: Virtual extension
slots)
•
ZZ: Port number
–
For optional service cards:
The port number (01 to XX) will be displayed.
When X = 5
•
YY: Process code
•
ZZ: Process number (determined by each process)
Note
When there is no parameter for slot and port number, YY
and ZZ will be displayed as "00".
Example: Sub code for the mother board = "01 10000"
A description of the error.
Displays probable causes of the errors and their solutions.
Description