Neopost IJ80 Instruction Manual
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Neopost IJ80 Instruction Manual

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INTRODUCTION
Congratulations on choosing the Neopost IJ80/90/110 mailing
machine. The IJ80/90/110 is the result of the expertise and
innovative capabilities of a worldwide Neopost group and, using
ink jet technology, it will integrate into your working environment to
enhance your mail processing operation.
The IJ80/90/110 has many capabilities that will be important to
your business:
As well as being productive (up to 250 letters per minute for
machine only, and up to 125 letters per minute in dynamic scale
mode), the IJ80/90/110 is designed to be a user friendly ma-
chine that can fit into any working environment with its innovative
and attractive design, simple user settings and very low noise
level. The high volume capacity and sealed ink system makes it
easy and safe to handle, and the user interface is particularly clear
with a graphic interface, pop up menus and 10 memories to store
favorite jobs.
The IJ80/90/110 is adaptable and as such can handle many
different types of mail. The optional feeder can be used to
process, in a continuous cycle, items of different sizes (ranging
from postcards to large flats in portrait format) and thick items (up
to 5/8 inch), with automatic imprint shift. For thicker mail items or
packages, adhesive labels can be automatically dispensed..
The IJ80/90/110 is connectable. It can exchange data with
Neopost scales printers and PC's in order to provide optimal mail
processing and reporting.
Finally, the IJ80/90/110 is a unique communication tool for your
company. Its high quality printing combined with its integrated
library of advertisement messages, mail class dies and free
format text will afford you extra tools to enhance your company's
image and the impact of your mail.
You will very soon discover for yourself that the IJ80/90/110 is the
ultimate in quality and productivity for mail processing equipment.
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Summary of Contents for Neopost IJ80

  • Page 1 You will very soon discover for yourself that the IJ80/90/110 is the ultimate in quality and productivity for mail processing equipment.
  • Page 2 WARNING! Do not remove any secured covers or attempt to repair the IJ80/90/ 110, there are no user serviceable parts contained and the IJ80/90/ 110 product is licensed for use under the conditions of the Post Office. This license is issued subject to the product being secure at all times.

  • Page 3: Table Of Contents

    Preparation of the mailing machine ....18 1.2.2 Installation with the feed platform ....18 1.2.3 Installation of the standard automatic feeder (optional: available on IJ80 only) ..... 19 1.2.4 Installation of the mixed-mail feeder (optional) 20 1.2.5 Installation of the dynamic scale (optional) ..23 1.2.6...
  • Page 4 1.6 Envelope moistening ..........44 1.6.1 Standard automatic feeder ......44 1.6.2 Mixed-mail feeder .......... 45 1.7 Operation with an inserter ........48 2. PROTECTION BY AN ACCESS PIN CODE ....... 50 3. USING A SCALE ..............51 3.1 Using dynamic scale ..........53 3.1.1 Dynamic scale OFF mode ......
  • Page 5 8. POSTAGE-ON-CALL® CONNECTION ......78 8.1 Adding Postage ............. 78 8.2 Clearing a PO lockout ..........79 8.3 Completing an interrupted add postage transaction 80 9. ONLINE SERVICES ............. 80 10. OPERATION WITH A ROLL TAPE DISPENSER (RTD) ..81 10.1 Overview ..............
  • Page 6 4. SUPERVISOR MODE ............106 4.1 Enabling the supervisor mode ......106 4.2 Automatic date advance ........110 4.3 User setup (in supervisor mode) ......113 4.4 Supervisor setup ..........113 4.4.1 Security............114 4.4.2 Time ............115 4.4.3 Timeout ............116 4.4.4 Load rate table ..........
  • Page 7 SECTION C: MAINTENANCE ADVICE ... 137 1. TROUBLE SHOOTING ............. 139 1.1 Misfeed ..............139 1.1.1 In the standard automatic feeder ....139 1.1.2 In the mixed-mail feeder ....... 139 1.1.3 In the mailing machine ........139 1.1.4 In the dynamic scale ........141 1.2 Problems machine and feeder ......
  • Page 8 INTERNATIONAL LETTER POST COUNTRY CODE CHART ..........165 SPECIFICATIONS ..........167 ORDERING SUPPLIES ........170 CONTACTING NEOPOST........ 171 INDEX ..............172...

  • Page 9: Getting Started

    GETTING STARTED 1 Switch on the machine; 2 Enter your PIN number using the numeric keys and validate by touching (see "Specifications" for initial access code); 3 Enter the postage print value using the numeric keys; 4 Place an envelope on the feed platform; START 5 Press STOP...
  • Page 10 Special icons Signals an essential piece of information that cannot be missed. Signals an important issue. Indicates an interesting idea or trick Illustration through an example According to the machine configuration, the menu lists may change.

  • Page 11: Section A: Basic Functions

    Installation 1.2.1 Preparation of the mailing machine 1.2.2 Installation with the feed platform 1.2.3 Installation of the standard automatic feeder (optional: available on IJ80 only) 1.2.4 Installation of the mixed-mail feeder (optional) 1.2.5 Installation of the dynamic scale (optional) 1.2.6 Connections at the rear of the units 1.2.7...
  • Page 12 Operation with an external weighing platform 3.2.1 WP standard mode 3.2.2 Differential Weighing Mode 3.2.3 WP piece counting mode 3.2.4 Manual weight entry mode Country and insurance ENTERING POSTAGE VALUE AND MAIL PROCESSING 68 Entering postage value 4.1.1 Manually 4.1.2 With an external scale 4.1.3 With a dynamic scale...

  • Page 13: Overall Presentation

    OVERALL PRESENTATION 1.1 Overview 1.1.1 Overall view (mailing machine and optional stan- dard automatic feeder) accessories pre-cut ON/OFF modem memory documentation label switch connector card area dispenser (rear) (rear) reader cover cover removable adjustable front conveyor touch table keyboard rear side guide graphic...

  • Page 14: Overall Inside View With Optional Standard Automatic Feeder

    1.1.2 Overall inside view with optional standard automatic feeder blue button for removable conveyor release postage water bottle device tank printhead meter thickness adjustment label dispenser flap 2 positions blue button: (left) : up to 3/8 inch (right) : from 3/8 to 5/8 inch without the dynamic scale and from 3/8 to 1/2 inch with the dynamic scale Overall presentation...

  • Page 15: Mixed-Mail Feeder (Optional)

    1.1.3 Mixed-mail feeder (optional) tightening knob water anti-skew bottle levers sensor cover large front small and conveyor cover envelope guide medium release side guide envelope handle side guide Overall presentation...

  • Page 16: Touch Screen And Keyboard

    1.1.4 Touch screen and keyboard to select user RTD or dynamic to select postage definable precut label scale sealing value parameter mail class warning text advertisement date message TEXT AD DIE MAIL D LOW CREDIT LABEL SCALE SEALER XX-XX-XX INFO RATE DEPT MARKETING...
  • Page 17 : locking and standby mode : return to main menu with default settings RESET : label mode selection : input value reset (including postage) START : switching on/off envelope or label feed STOP : numeric entry keys : validating a selection : return to previous menu with no validation ESCAPE : return to main menu with no validation (except...

  • Page 18: Installation

    1.2 Installation 1.2.1 Preparation of the mailing machine The mailing machine should be installed on a flat horizontal surface. Allow sufficient free space as follows: - above the machine to enable the opening of the covers - at the rear for the machine cooling. With the O/I switch in the “...

  • Page 19: Installation Of The Standard Automatic Feeder (Optional: Available On Ij80 Only)

    1.2.3 Installation of the standard automatic feeder (optional: available on IJ80 only) - Align the feeder with the mailing machine; - Push the feeder towards the machine, taking care to keep the centering pin aligned as indicated; - Thread the feeder screw in the mailing machine. Then, using the...

  • Page 20: Installation Of The Mixed-Mail Feeder (Optional)

    1.2.4 Installation of the mixed-mail feeder (optional) The mixed-mail feeder operates with an optical sensor next to the feed platform. Thus, it should not be installed in an area exposed to any excessive light source. - Align as much as possible the feeder with the mailing machine; - Push the feeder towards the mailing machine (or the dynamic scale), taking care to keep the alignment using the centering pin;...
  • Page 21 When the whole assembly needs to be moved, the units should be separated: - Separate the units; - Disconnect the cables at the rear; - Remove the feeder water bottle; - Move the feeder to the edge of the table; Cont'd Overall presentation...
  • Page 22 - take the pipe under the unit and remove the plug (hold the pipe upwards so as not to get wet); pipe - empty the water remaining the feeder; - insert the plug and put the pipe back in its place. Overall presentation...

  • Page 23: Installation Of The Dynamic Scale (Optional)

    1.2.5 Installation of the dynamic scale (optional) The equipment including a dynamic scale (the whole system representing approximately 120 lbs) requires the use of a steady and rigid table, in order to prevent any weighing problem. Be sure not to install the machine in an area exposed to the sunlight or to excessive air currents.
  • Page 24 tightening knob centering pin (on the side) (gear) - Assemble the feed platform with the feeder as indicated: Whole configuration When the whole system needs to be shifted manually, the mailing machine, the dynamic scale, the feeder and the platform should be separated from one another. When the machine is to be moved using any mechanical equipment, please, contact the customer service.

  • Page 25: Connections At The Rear Of The Units

    Do not apply pressure on the dynamic scale tray. 1.2.6 Connections at the rear of the units Connections at the rear of the mailing machine Modem Printer Port 2: Port 4: - PC - PC - RTD - RTD (Roll tape dispenser) - Scanner - Scanner - Scale...
  • Page 26 Connections with a standard automatic feeder The feeder will automatically be switched on at the same time as the mailing machine. Feeder connection cable AC power outlet Connections with a standard automatic feeder and a dynamic scale The feeder and the dynamic scale will automatically be switched on at the same time as the mailing machine.
  • Page 27 Connections with a mixed-mail feeder power outlet The mixed-mail feeder remains energized (when connected to the power outlet) even if the mailing ma- chine is turned off. Connections with a mixed-mail feeder and a dynamic scale The dynamic scale will automatically be switched on at the same time as the mailing machine.

  • Page 28: Ink Tank And Printhead

    1.2.7 Ink tank and printhead - When the message "ink low" is displayed, it is possible to continue to print; - When the message "ink very low" is displayed, it is possible to continue to print, but it is strongly recommended to replace the ink tank;...
  • Page 29 (1), then on the left hand side (2) in order to lock it; - Lay down the blue lever and close the top cover; PRINTHEAD REPLACEMENT (IJ80/90/110) The machine must be switched on. - Open the top cover and printhead cover: the printhead will move to the “replacement”...
  • Page 30 - Press on the front of the printhead in order to remove it; - Remove it; - Insert the new printhead; - Lock it in position by pinching the rear of the printhead; - Close the printhead cover and top cover (the printhead is automatically reset in the “protection”...

  • Page 31: Installation Of The Weighing Platform

    1.2.8 Installation of the Weighing Platform INSTALLATION ON SERIAL PORTS The abbreviation WP will stand for Weighing Platform. WP supported are WP30 and "Easyweigh range" Weighing Platform. Port configuration: a Weighing platform can be connected on all serial ports. LICENCE NUMBER The WP SETUP screen is accessible on Supervisor mode, to allow entering the Licence Numbers.
  • Page 32 MENUS WP SETUP USER SETUP INK INFORMATION CLEAN HOME LOGIN - Select the WP SETUP menu, then to validate: REPORT... WP SETUP SERIAL NUMBER : 430411003411 123456789 LICENCE NUMBER : 123456789 11002 11002 GEO CODE : POSTAL RETAIL ROUNDING MODE : MANUAL EVENT CHANGE MODE :...
  • Page 33 - Touch the Licence Number touch area in the WP SETUP tab. - Enter the Licence Number for Normal Mode and/or DifferentialWeighing. A different licence number validates the ability and the capacity value for each mode. - You can also set the GEOCODE value and ROUNDING MODE precision for WP.
  • Page 34 Overall presentation...
  • Page 35 Altitude 20 ° 10764 10771 10788 10795 10801 10818 10825 10832 10849 21 ° 10757 10764 10771 10788 10795 10801 10818 10825 10832 22 ° 10740 10757 10764 10771 10788 10795 10801 10818 10825 23 ° 10733 10740 10757 10764 10771 10788 10795...

  • Page 36: Envelope Feeding

    1.3 Envelope feeding 1.3.1 With the standard automatic feeder - Fan the envelopes to separate them - Bevel the edge of the stack - Place the envelopes on the feed platform, with their upper edge resting against the back of the feed platform. - Ensure that the envelopes are stacked along the side and front guides.
  • Page 37 - It is possible to set to portrait feed a few large size envelopes (10"x13" approx.). - The guides may be retracted when required. - Do not mix moistening and non-moistening. - Arrange the mail according to the size (the largest letters beneath).

  • Page 38: With A Mixed-Mail Feeder

    1.3.2 With a mixed-mail feeder - Fan the envelopes to separate them. - Place the envelopes on the feed platform, with their upper edge resting against the side guide; - Stack the envelopes properly along the front guide. Cover the sensor: Right: the sensor is covered Wrong: the sensor is not covered...
  • Page 39 Adjustment of the small and medium envelope side guide Most envelopes can be processed without side guides. The side guides need to be used if the stack of envelopes is not stable. - Pull the guide forward; - Turn the guide and let it drop; - To adjust the guide, allow a small gap between the guide and the envelopes.
  • Page 40 Adjustment of the large envelope guide - Pull the guide forward; - Place the stack of envelopes; - To adjust the guide, allow it to rest against the envelopes without pressing. Positioning of nested envelopes (nested flaps) - Insert the nested flaps in the slot: Some envelopes should be placed with their flap open, in order to allow a proper sealing.

  • Page 41: With Feed Platform Alone

    - It is possible to set the envelopes to portrait feed (maxi- mum length: 13"). - Envelopes of different thickness and size may be mixed together. - Maximum weight: 6.6 lbs. - Maximum height of the stack: 7.5" - Arrange the mail according to the size (the largest letters beneath;...

  • Page 42: Label Feeding

    1.4 Label feeding - Open the flap (1) of the label dispenser. - Press the blue key (2) and insert the labels by stacking them at the bottom of their recess, with the peel off tab facing upwards and the side to be printed facing to the right, in the dispenser. - Maximum capacity is 80 labels.

  • Page 43: Filling Of The Removable Water Bottle

    In case of an intensive use of the moistener and for optimal operation of your machine, use Neopost sealing solution. 1.5.1 Standard automatic feeder - Open the feeder cover.

  • Page 44: Mixed-Mail Feeder

    1.5.2 Mixed-mail feeder - Remove the bottle and turn it over. - Unscrew the cap. - Fill the bottle up to the limit marks. - Screw the cap back on again. - Put the bottle back in its place - Shake the bottle gently once or twice in order to drive out the air and start the water flow.

  • Page 45: Mixed-Mail Feeder

    1.6.2 Mixed-mail feeder From the main menu, touch the SEALER key. The menu below will be displayed: SEALER MODE OPEN & CLOSED FLAPS SEALING OPEN & CLOSED FLAPS SEALING OPEN FLAPS SEALING SEAL ONLY, NO POSTAGE SEALING OFF POSTAL CARDS ONLY HOME LOGIN SETUP...
  • Page 46 not sealed). Both types of envelopes will be closed, sealed, but not printed. The symbol is displayed on the screen. - SEALING OFF: this mode is used to feed envelopes with sealed flaps or envelopes that are not to be sealed. The symbol is displayed on the screen.
  • Page 47 Adjustment of the sealer On the main screen touch , the below menu is displayed: SEALER MODE OPEN & CLOSED FLAPS SEALING OPEN & CLOSED FLAPS SEALING OPEN FLAPS SEALING SEAL ONLY, NO POSTAGE SEALING OFF POST CARDS ONLY HOME LOGIN SETUP - Touch...

  • Page 48: Operation With An Inserter

    1.7 Operation with an inserter From the main screen, touch MENU MENU USER SET UP DISPLAY SET UP POSTAL SERVICES RATE PRINTING INKER SERVICING REPORTS INKS INFORMATION HOME LOGIN CLEAN - Select the USER SETUP menu, and touch to confirm; the following screen will appear: USER SETUP DISPL...
  • Page 49 - Touch to confirm. In this case, the high performance automatic feeder and the START mailing machine operate continuously when key is pressed STOP START once and until is pressed again. STOP In order to use the mailing machine alone, it is necessary to select .

  • Page 50: Protection By An Access Pin Code

    PROTECTION BY AN ACCESS PIN CODE At power-up or when pressing a key if the machine is in the sleep mode, the screen prompts you to enter a 4-digit user pin code (only when access to the machine has been protected by the supervisor).

  • Page 51: Using A Scale

    USING A SCALE DEFAULT SCALE At the power on, you can select, in Supervisor Mode, the default Scale (Dynamic scale or WP in the case where both are connected), by touching to access on WP tab. SCALE DYN SCALE DEFAUL... DISABLE NORMAL MODE NORMAL...
  • Page 52 MANAGEMENT OF SCALES SCALE - In the main screen, touch ; the screen below is displayed: DEFAUL... DYNAMIC SCALE... DYNAMIC SCALE OFF DYNAMIC WEIGHTING ON DYNAMIC WEIGHTING ON DYNAMIC SCALE BATCH DEFLT HOME LOGOUT HI ACC - Select the scale (WP or Dynamic Scale). SCALE ICONS Dynamic Scale Off mode Dynamic Scale On mode...

  • Page 53: Using Dynamic Scale

    3.1 Using dynamic scale In the main screen, touch ; the screen below is displayed: SCALE WEIGHTING MODE DYNAMIC SCALE OFF DYNAMIC SCALE ON DYNAMIC SCALE BATCH WP STANDARD WP DIFFERENTIAL WEIGHTING WP PIECE COUNTING MANUAL WEIGHT ENTRY HOME LOGIN - Select one of the 3 dynamic scale menus using keys and validate by touching 3.1.1 Dynamic scale OFF mode...

  • Page 54: Dynamic Scale Batch Mode

    is the default mode on power on except if supervisor changed it). The user selects a postal product. Each mail piece is: - Transported (one by one) from the feeder to the dynamic scale, which send the weight, the length, the over-size and the thickness to the rate calculator;...
  • Page 55 (depending on the current rate) are automatically displayed on the screen. If you remove the weight on WP, the weight and Amount will not change, until an other weight is placed on the WP platform. This function is used to print an envelope via the feeder and the path of the mailing machine.

  • Page 56: Differential Weighing Mode

    is set to "— LB —.- OZ". You must touch to reset the Zero of WP scale. WP ZERO 3.2.2 Differential Weighing Mode - In the main screen, touch the SCALE area, select the appropriate mode to activate the differential Weighing. normal tape automatic tape normal RTD...
  • Page 57 - Start Differential Weighing by touching DIFF REMOVE ALL ITEM ON WP AND PRESS OK LOW CREDIT XX-XX-XX INFO RATE DEPT MARKETING RATE NAME USER RATE BTO XXXXX WGH MAN 30 lb 0.8 oz TOI XXXXXX - Remove all items on WP and touch ZEROING IN PROGRESS PLEASE WAIT...
  • Page 58 - Put some envelopes or parcel on WP and touch to start the Differential Weighing process. PLEASE WAIT... LOW CREDIT XX-XX-XX INFO RATE DEPT MARKETING RATE NAME USER RATE BTO XXXXX WGH MAN 30 lb 0.8 oz TOI XXXXXX ESCAPE - Wait end zeroing for remove items.
  • Page 59 TEXT AD DIE MAIL D SCAL LOW CREDIT SEALER WEIGHING PLATFORM XX/XX/XXXX ZEROING IN PROGRESS PLEASE WAIT... RATE RATE NAME RATE 1 DEPT TOI XXXXXX 00 LB 20 OZ BTO XXXXX After printing, a zeroing process is proceed. - Repeat from the remove item operation until there is no weight on the weighing platform.
  • Page 60 TEXT AD DIE MAIL D SCAL LOW CREDIT SEALER WEIGHING PLATFORM XX/XX/XXXX REMOVE ONE ITEM ON WP PRESS ESCAPE TO EXIT RATE Refresh weight RATE NAME RATE 1 DEPT value 00 LB 20 OZ TOI XXXXXX BTO XXXXX - Repeat this operation until there is no weight on WP pan. TEXT AD DIE MAIL D...

  • Page 61: Wp Piece Counting Mode

    3.2.3 WP piece counting mode This function is used to count items of identical weight. WEIGHING MODE DYNAMIC SCALE OFF DYNAMIC SCALE ON DYNAMIC SCALE BATCH WP STANDARD WP DIFFERENTIAL WEIGHTING WP PIECE COUNTING MANUAL WEIGHT ENTRY HOME LOGIN By touching , then selecting the WP PIECE COUNTING SCALE menu to start the piece counting process.
  • Page 62 PLEASE PLACE REF ITEMS NB REF ITEMS > 5 3 DIGITS MAX NEW VALUE : ESCAPE - Enter the new value corresponding to the batch of identical mail and touch . Wait until the next screen appears. ADD OR REMOVE ITEM NUMBER OF ITEMS 10 LOW CREDIT XX-XX-XX...

  • Page 63: Manual Weight Entry Mode

    3.2.4 Manual weight entry mode This function is used to count the price of the postage. The operator has to know the weight and the class of the piece. WEIGHING MODE DYNAMIC SCALE OFF DYNAMIC SCALE ON DYNAMIC SCALE BATCH WP STANDARD WP DIFFERENTIAL WEIGHTING WP PIECE COUNTING...
  • Page 64 MANUAL WEIGHT ENTRY NEW WEIGHT OLD VALUE : 10lb00..oz NEW VALUE : 30lb08..oz ESCAPE - Enter the new value corresponding to the weight of the mail. The value to enter is calculated to a tenth of an ounce (00.0 oz) (For example to get 30 lb.08.0 oz., enter 30080).

  • Page 65: Country And Insurance

    3.3 Country and insurance To facilitate in sending foreign parcels the user can select a destination using the country name or zone number. The user can also select an insurance value for domestic mail services. From the main screen touch , then the DYNAMIC SCALE SCALE ON menu.
  • Page 66 MODIF RATE 30 Lb 0.8 Oz 01.370 NAME USER RATE MAIL CLASS MAILCLASS1 FORMAT2 FORMAT Zone 2 Angolla (5) DESTINATION NO SERVICE SERVICES ESCAPE The DESTINATION mode allows the modifications of the country name or zone number. COUNTRY NAME ENTRY The MAIL CLASS has to be an international rate before you can change the DESTINATION.
  • Page 67 COUNTRY TEXT Acores Afghanistan Afrique du Sud Albanie Algerie Allemagne Angola Angola HOME CODE VAL The numeric panel allows a direct selection of the country (see annexe "Country to rate group reference table"). ADDITION OF THE INSURANCE VALUE INTO THE RATE AND JOB Touch the SERVICES mode then to get access to the...

  • Page 68: Entering Postage Value And Mail Processing

    ENTERING POSTAGE VALUE MAIL PROCESSING 4.1 Entering postage value 4.1.1 Manually - Press key if a value different from zero is displayed and enter the postage value required, using the numeric keys. In case of error, press . When a dynamic scale is present, mode transport should be selected to print on envelope.
  • Page 69 MENUS USER SET UP DISPLAY SET UP POSTAL SERVICES RATE PRINTING INKER SERVICING REPORTS INKS INFORMATION HOME LOGIN CLEAN - Touch to validate the selection and make the list of rate names appears. RATE PRINT REPORT USER RATE USER RATE IST / PRIORITY PRIORITY EXPRESS...
  • Page 70 - Touch to confirm. To modify a configuration: The USER RATE 0 configuration may be modified by the user. Other configurations should be modified by the supervisor. Select a predefined rate configuration, close to that desired. Once it is modified, this configuration becomes the USER RATE (the predefined configuration selected first remains unchanged).
  • Page 71 MODIF RATE 30 Lb 0.8 Oz 01.370 NAME USER RATE MAIL CLASS 1ST CLASS LETTER 1ST CLASS LETTER NONE MAIL TYPE 1ST CLASS LETTER ZIP CODE 00000 DESTINATION 1ST CLASS LETTER NO SERVICE 1ST CLASS LETTER SERVICES ESCAPE - Select the parameter (MAIL CLASS, DESTINATION or SERVICES) to be modified, by touching the concerned area: - If MAIL CLASS mode is selected: the list of available mail types appears.

  • Page 72: Mail Processing

    4.2 Mail processing 4.2.1 Envelopes with Autofeed Sealer (except batch mode) - Place a stack of envelopes on the feed platform and press key START STOP START - To stop the envelope feeding, press key again (or wait STOP for a few seconds until the machine stops automatically when there are no more envelopes to be processed).

  • Page 73: With The Feed Platform Alone

    START - Press : the whole envelope series is printed at the STOP defined value. START To stop the batch, press key again (or wait for a few STOP seconds until the machine stops automatically when there are no more envelopes to be processed). 4.2.3 With the feed platform alone START Press key...

  • Page 74: Modification Of The Imprint

    MODIFICATION OF THE IMPRINT The imprint may be modified by selecting: - the date; - the scale ; - the text die; - the mail class die; - the print offset (for thick items). text die mail class die meter serial number advertisement scale your zip code postage...
  • Page 75 Whenever the machine is switched on or when resuming operation following a standby period, the machine restores the default values defined by the supervisor (advertisement, text, etc.). Scales and Mail class dies: The mail class dies and standard scales are already loaded in the machine;...

  • Page 76: Using Departments

    USING DEPARTMENTS - In order to use departments, the supervisor must have selected first the department mode (see section B, paragraph "Defining security"). - The machine is supplied with DEPT OFF. In order to use departments, select DEPT ON in supervisor mode. Total postage used and a number of pieces may be assigned to a department selected from a list, as described below.

  • Page 77: Operation With An External Pc Remote Control

    - The last department selected will be proposed by default when operation is resumed after a standby period or after the machine power-up. OPERATION WITH AN EXTERNAL PC REMOTE CONTROL Refer to your PC remote control user's guide. Using departments...

  • Page 78: Postage-On-Call® Connection

    ) at the rear of the machine and the other end to an adjacent analog telephone line outlet. Postage may be purchased from the ® Post Office, using the Neopost Postage-On-Call (POC) system. The meter only requires connection to the telephone line outlet during the Add Postage or Clear Lockout transaction.

  • Page 79: Clearing A Po Lockout

    8.2 Clearing a PO lockout USPS regulations require that your meter must be set at least once every three months. The IJ80/90/110 meter has an internal timer that tracks your reset activity. After three months without adding postage, a PO LOCKOUT message is displayed and postage printing is disabled.

  • Page 80: Completing An Interrupted Add Postage Transaction

    8.3 Completing an interrupted add postage transaction If an Add Postage transaction is accidentally interrupted before the transfer has been completed, an error message is displayed. - Select the POSTAL SERVICES menu, then select the CREDIT menu; - Confirm with to automatically finish the incomplete transaction.

  • Page 81: Operation With A Roll Tape Dispenser (Rtd)

    10. OPERATION WITH A ROLL TAPE DISPENSER (RTD) 10.1 Overview label button cover (multi label release mode only) indicator power light switch tear-bar printhead holders adjustment Do not put your knob (it must be fingers on the always in high printhead.

  • Page 82: Connections At The Rear Of The Units

    10.2 Connections at the rear of the units - Turn power OFF before attaching the power module or interface cable. Plug in power Plug in interface module cable to the top connection port (secure by screwing) - Power ON the base, then the RTD 10.3 Loading label roll - Open RTD cover.
  • Page 83 - Use approved label roll only. - Place label roll onto the label roll holder (green guides). - Close cover remove excess label by tearing it off (upward): It is recommended to wipe off the printhead with the clean pen when replacing the roll, it is mandatory every 5 rolls (i.e.

  • Page 84: Using The Rtd

    YOUR RTD IS READY TO USE. Switching on the RTD, the connection may take an average 3 min for the first connection to a new postage meter. Then, any other switching on takes usually 30 seconds. 10.4 Using the RTD Printing is controlled from the base.

  • Page 85: Maintenance

    (You may directly type on the MULTI LABEL keys with an external scale, to get the labels). - Remove the label by pulling upwards. - Press the RTD label button to get the next label, START or press (on the machine) to cancel label printing (validate STOP by touching in the main screen).
  • Page 86 - Other parts of the machine need no cleaning. - Check sensors (see overview), and remove paper or blow out dust if any. - Switch on again. Jam clearing - Remove the label, pull media, close the cover, and cut excess of paper.
  • Page 87 - To reconnect to the base: - Switch off the RTD; - Connect the cable to the base; - Switch on the RTD. Supervisor mode (see this chapter) In case of paper type change ONLY, it is possible to adjust the print density: - In the main screen touch , and select the SUPERVISOR...

  • Page 89: Section B: Advanced Functions

    SECTION B: ADVANCED FUNCTIONS FURTHER FUNCTIONS ............ 91 Mode 1.1.1 Pass through (seal only, no postage) mode 1.1.2 Dating mode Mailing machine general configuration Configuration of the main screen display JOB MEMORY SAVING ........... 95 Storing in user memory "0" Recalling memories REPORT PRINTING ............
  • Page 90 4.11 Online services 4.12 Downloading an advertisement slogan or a mini die 4.13 Rate configuration 4.14 Dynamic scale high accuracy configuration mode 4.15 Programming memories 1 to 9 4.16 Text modification 4.17 Exiting the supervisor mode...

  • Page 91: Further Functions

    FURTHER FUNCTIONS 1.1 Mode MAIL - Touch the icon from the main menu, then the mode area; the screen below will appear: MAIL .. FRAC.. MODE NORMAL PASS THROUGH MESSAGE MESSAGE DATER HOME LOGIN - Select an option using keys or by pressing directly the numeric key corresponding to the selection.

  • Page 92: Dating Mode

    It is possible to use the batch registers to count items processed in this mode (see the paragraph "Batch registers"). 1.1.2 Dating mode This function is designed to print the date instead of a postage imprint. 09-05-04 It is possible to use the batch registers to count items processed in this mode (see the following paragraph "Batch registers").

  • Page 93: Configuration Of The Main Screen Display

    1.3 Configuration of the main screen display This mode is also accessible in User and Supervisor mode. In the main screen, the INFO area may display from 3 to 5 items and has a dynamic build up. From the main screen, touch INFO, the following is displayed: USER...
  • Page 94 Abbreviations table ASCENDING ......TOT TOTAL ITEMS ....... TOI POSTAL ITEMS..... POI DEPT NAME ......DEPT DEPT TOTE ......DTO DEPT ITEMS ......DIT JOB MEMORY NAME .... JOB BATCH TOTE ......BTO BATCH ITEMS....... BIT PASS THRU ITEMS ....PTH MESSAGE ITEMS ....

  • Page 95: Job Memory Saving

    JOB MEMORY SAVING 2.1 Storing in user memory "0" After selections have been made (postage value, advertisement scale, mail class die, moistening, shift, etc.) it is possible to take a “photograph” of the machine status. To do so, touch JOBS then ;...
  • Page 96 - Select a job using keys or by touching directly the numeric key (from ) corresponding to the selection. - To confirm, touch Memories 1 to 9 are preprogrammed by the supervisor - see paragraph "Programming memories 1 to 9" in the supervisor mode section.

  • Page 97: Report Printing

    REPORT PRINTING Various reports (or statements) may be printed on a printer, on labels, or sent to a PC. 3.1 Operating mode: - From the main screen, touch , and select the REPORTS MENU menu using keys or by touching directly the numeric key corresponding to the selection.
  • Page 98 WP SE... REPORTS MODULES DETAILS SETUP REPORT DEPT SETUP REPORT DEPT SETUP REPORT PRINT VALUE HISTORY POSTAGE SET HISTORY GENERAL REGISTERS BATCH REGISTERS HOME LOGOUT WP SE... REPORTS THIS MONTH REPORT PREV MONTH REPORT ANNUAL REPORT POSTAGE SET REPORT DEPARTMENT REPORT ACTIVITY ERROR LIST ACTIVITY HISTORY HOME...
  • Page 99 - Select a report using keys or by touching directly the numeric key corresponding to the selection. - To confirm, touch . For example, by selecting the GENERAL REGISTERS menu, the below screen is displayed: GENERAL REGISTERS PRINTED ON : LABEL DESC XXXXX...

  • Page 100: Batch Registers

    3.2 Batch Registers - Select the BATCH REGISTERS tab to view counters for items processed: BATCH DATA PRINTED ON : PRINTER ITEMS ITEMS BATCH DATA XXXXX XXXXXXXX PASS THRU XXXXX MESSAGE XXXXX DATER XXXXX ESCAPE RESET PRINT The batch register counts non-zero postage printing (number of items and total postage).

  • Page 101: Automatic Call List

    BATCH REGISTERS PRINTED ON : LABEL ITEMS ITEMS BATCH REGISTERS XXXXX XXXXXXXX PASS THROUGH XXXXX MESSAGE XXXXX DATER XXXXX ESCAPE RESET PRINT 3.3 Automatic Call List - Select the AUTOMATIC CALL LIST tab to view report data : AUTOMATIC CALL LIST REASON CALL CALL DATE AND TIME REASON CALL...

  • Page 102: Active Feature List

    3.4 Active Feature List - Select the ACTIVE FEATURE LIST tab to view report data : ACTIVE FEATURE LIST FEATURE END VALIDITY DATE AND TIME DIFFERENTIAL WEIGHTING MM/DD/YYYY HH:MM ESCAPE This menu is used to display the features that are activated in the system and the amount of time these features are valid.

  • Page 103: Activity Error List

    REFERENCE DATA MODULE SW PART NB PCB PART NB BASE BOARD 4132243U-A PPPPPPPCISSSSSS METER BOARD 4127511Q-B PPPPPPPCISSSSSS RATE NOT AVAILABLE NOT AVAILABLE PREV NEXT ESCAPE 3.6 Activity Error List - Select the ACTIVITY ERROR LIST tab to view information for errors during processing: ACTIVITY ERROR LIST Last reset date : 12/01/1990...
  • Page 104 The table can be deleted too by user on the report screen after confirmation. - Touch RESET INFO DO YOU REALLY WANT TO RESET ACTIVITY REPORT ? ESCAPE - Touch to reset activity report and get the confirmation. CONFIRMATION CONNECTION TO SERVER IS REQUIRED PRIOR TO ACTIVITY REPORT RESET TO AVOID INCOHERENCE.

  • Page 105: Activity History Report

    3.7 Activity History Report - Select the ACTIVITY HISTORY REPORT tab to view report data: ACTIVITY HISTORY # # T REASON CALL CALL DATE AND TIME M STATISTICS UPLOAD MM/DD/YYYY HH:MM CX M STATISTICS UPLOAD MM/DD/YYYY HH:MM OK A GENERIC MM/DD/YYYY HH:MM CM A GENERIC MM/DD/YYYY HH:MM OK...

  • Page 106: Supervisor Mode

    SUPERVISOR MODE Under this mode, the Supervisor can access all the machine functions, except postage printing. The scrolling procedure from screen to screen is the same as in the user mode, except that the supervisor mode includes a number of extra configuration function keys.
  • Page 107 From the main screen touch . The main menu in the MENU supervisor mode will appear: MENUS USER SETUP USER SETUP SUPERVISOR SETUP DISPLAY SETUP POSTAL SERVICES DEPARTMENTS PRINTER INKER SERVICING REPORTS CLEAN HOME LOGIN then (by touching MENUS WP SETUP USER SETUP INK INFORMATION INK INFORMATION...
  • Page 108 GENERALITIES A number of menus or selection keys can only be accessed in the supervisor mode: - The button used to modify for instance names MODIFY (departments, memory, advertisement, etc.) or status (scale, or mini die), - The button designed to select a default value, DEFLT - The key designed to do a backspace in the alphanumeric...
  • Page 109 DATE TEXT ADVERT DIE NO AD DIE FLAG RECYCLE FIRST CLASS FIRST CLASS AIR MAIL SEASONS GREETINGS EMPTY HOME LOGOUT MODIFY DEFLT When touching , the following screen is DEFLT displayed: DATE TEXT ADVERT DIE NO AD DIE FLAG RECYCLE FIRST CLASS FIRST CLASS AIR MAIL...

  • Page 110: Automatic Date Advance

    The date advance time is the time at which the printed date automatically advances from the current date to the next. If the mail is picked up at 16.30, operator can enable the IJ80/90/110 to start printing tomorrow's date at 16.30. By doing so, the operator does not have to manually advance the date.
  • Page 111 LOGIN - In the main screen, touch and enter the supervisor code - Touch the date on the main screen. DATE TEXT ADVER... DATE OFF DAY OFF NO DATE ADVANCE TODAY + 1 TODAY + 2 TODAY + 3 TODAY + 4 HOME LOGOUT AUTO...
  • Page 112 The AUTOMATIC ADVANCE SETUP tab is disabled if auto date advanced mode is disabled. - Touch the ACTIVATION TIME mode to get access to the TIME SETUP tab. AUTO ADVANCE ACTIVATION TIME OLD VALUE: X NEW VALUE : AUTO DATE ADVANCE MODE ACTIVATION TIME ESCAPE - Enter the time and touch...

  • Page 113: User Setup (In Supervisor Mode)

    4.3 User setup (in supervisor mode) When touching , then the USER SETUP menu the screen MENU below appears: USER SETUP DISPL... POSTAL... LANGUAGE AMERICAN ENGLISH BUZZER ON ERR ON KEY CONTRAST INSERTER HOME HOME LOGIN Select the language, the buzzer function and the contrast simply by touching keys and touch to validate all the selections.

  • Page 114: Security

    4.4.1 Security After selecting the SECURITY menu (after entering in supervisor menu, the below menu will be displayed: SECURITY 12345 USER PIN # 1234 1234 MACHINE STATUS NORMAL LOCKED HIGH VAL ALERT 12345 12345 PC ABSENT ACTIVE LOCKED ESCAPE where: - USER PIN NO : is used to define the user access code (4 digits).

  • Page 115: Time

    DEFINING THE HIGH VALUE ALERT In the SECURITY menu screen, after selecting the HIGH VAL ALERT menu, the below screen will be displayed: HIGH VALUE ALERT OLD VALUE : 1245 NEW VALUE : ESCAPE Simply enter the new value, using the numeric keypad (with no point or comma, e.g.:99000 corresponds to 99.000).

  • Page 116: Timeout

    4.4.3 Timeout After selecting the TIME OUT menu in the main supervisor menu, the below screen is displayed: TIMEOUT (SEC) 0015 0015 START (10 - 9999) STOP (1 - 9999) 0005 0015 STANDBY (1 - 9999) 0060 0015 SLEEP (30 - 9999) 0240 0015 ESCAPE...

  • Page 117: Load Rate Table

    4.4.4 Load rate table - Select the LOAD RATE TABLE menu in the main supervisor menu. - Insert the memory card into the reader, on the right side of the machine; - Touch to initiate the downloading operation. INFO LOADING IN PROGRESS then: INFO LOADING SUCCESSFUL...

  • Page 118: Touchscreen Calibration

    4.4.6 Touchscreen calibration By selecting the TOUCHSCREEN CALIBRATION menu in supervisor setup screen, the calibration input box is displayed: INFO Touchscreen Calibration Aim the targets with a fine pen Touch the screen to begin - Touch the screen; then four crosses will be displayed (one by one) like this: - Touch the crosses;...

  • Page 119: Serial Port Setup

    4.4.7 Serial port setup The SERIAL PORT SETUP menu allows to define which peripheral is connected to a port. When selecting the SERIAL PORT SETUP menu, the following is displayed: This function should only be used at the technical departments request. SERIAL PORT SETUP SCANNER PORT1...

  • Page 120: Departments

    4.6 Departments After selecting the DEPARTMENTS menu in the supervisor menu, the following mode is displayed: REPOR... POSTA... DEPARTMENTS DEPT MODE ON MARKETING CLOSED DIRECTION OPEN DESIGN OPEN DESIGN CLOSED RESEARCH OPEN D005 OPEN CLOSED LOCKED HOME LOGOUT MODIFY SETUP After selecting a department using keys (or by touching directly the numeric key corresponding to the...
  • Page 121 - close a department (CLOSED), - unlock an automatically locked department: lock out occurs if more than 8 attempts have been made to access this department with a wrong pin code. The department name will disappear in user mode from the menu selection when locked out. - choose a name (12 characters), - choose a department number (8 digits only when a scale is not interfaced, 4 digits with a scale),...

  • Page 122: Printing Inker Servicing

    - With 0000 code for all departments opened by the supervisor, - With names from D1 to D49 corresponding to n° 1 to 49 for IJ80, and from D1 to D199 corresponding to n° 1 to 199 for IJ90 and IJ110.

  • Page 123: Reports

    In order to adjust the alignment, select the letter corresponding to the straightest vertical line (letter F in the above example), then touch to confirm. Printing inking servicing is required every time a new printhead is installed. 4.8 Reports After selecting the REPORTS menu in the main supervisor menu, the following menu is displayed: WP SE...
  • Page 124 WP SE... REPORTS THIS MONTH REPORT PREV MONTH REPORT ANNUAL REPORT POSTAGE SET REPORT DEPARTMENT REPORT ACTIVITY ERROR LIST ACTIVITY HISTORY HOME LOGOUT WP SE... REPORTS AUTOMATIC CALL LIST ACTIVE FEATURE LIST HOME LOGOUT Like in user mode, it is possible to select the label, roll tape or printer (a printer using the optional I/O board is connected to the machine);...

  • Page 125: Ink Information

    REPORT DEPT SETUP PRINTED ON : LABEL NAME STATUS XX:XX XXXXXX XX:XX XXXXXX XX:XX XXXXXX XX:XX XXXXXX XX:XX XXXXXX XX:XX XXXXXX (1/3 ) XX:XX XXXXXX ESCAPE NEXT PRINT PREV 4.9 Ink information Select the INK INFORMATION menu from MENU HEADSET 100% CONSUMED : 0 %...
  • Page 126 Modification of the telephone number is possible by selecting the POSTAL SERVICES menu in the supervisor main menu: DEPAR... PRINT... POSTAL SERVICES CREDIT RECREDIT AUDIT UPDATE REGISTRATION HOME LOGOUT SETUP Then select . Such a setting may be necessary in case of SETUP modification of your telephone network (for example a new prefix for an external line), or if you are advised that this number has...
  • Page 127 It may be necessary to enter a pause between the outside line digit and the new telephone number: add a " - " character after the prefix. POC PIN NO: is used to define the credit access (4 digits) "0000" = free access. LOW FUNDS THRESHOLD After selecting the LOW FUNDS THRESHOLD mode, the below screen will be displayed:...

  • Page 128: Audit

    4.10.1 Audit USPS regulations require that your meter must be set at least once every three months. The IJ80/90/110 meter has an internal timer that tracks your reset activity. After three months without adding postage, a PO LOCKOUT message is displayed and can be cleared by performing a Clear Lockout transaction.

  • Page 129: Update Registers

    4.10.2 Update registers If you have changed your address, call the Neopost Helpdesk. After selecting UPDATE REGISTERS touch . A customer service representative will take your information and guide you through the update procedure. 4.11 Online services See the "Online services" guide.
  • Page 130 ADVERT DIE MODIF STATUS NOT ACTIVE ACTIVE MARKETING NAME MARKETING MARKETING NUMBER EXIT ESCAPE LOAD - Modify the NAME mode, or insert the memory card into the reader, on the right side of the machine and touch LOAD initiate the downloading operation. INFO LOADING IN PROGRESS then:...

  • Page 131: Rate Configuration

    - Touch - The downloaded scale is now accessible in SCALE menu in user mode. 4.13 Rate configuration To set a predefined rate configuration as a default parameter, see paragraph 4.1 "Enabling the supervisor mode" in this section. To modify the name (except for "user rate") or the characteristics of a predefined rate configuration, the procedure is the same as in the user mode, followed by touching...
  • Page 132 DEFAUL... DYNAMIC SCALE... DYNAMIC SCALE OFF DYNAMIC WEIGHTING ON DYNAMIC WEIGHTING ON DYNAMIC SCALE BATCH DEFLT HOME LOGOUT HI ACC - Touch , the below screen appears: HI ACC HIGH ACCURACY SETUP HIGH ACCURACY ESCAPE - Enable (or disable) the function, touching and confirm with Supervisor Mode...

  • Page 133: Programming Memories 1 To 9

    4.15 Programming memories 1 to 9 Up to 9 configurations may be stored into memories 1 to 9. - From the main menu, make all the required selections on the machine (amount, department, text, scale, moistening, etc., verifying that they are active); - Touch to return to the main menu.
  • Page 134 To modify the NAME of memory, touch the NAME area to have access to the alphanumerical entry screen (see next paragraph). Validate by touching - Touch to validate the memory; the screen displays: STORE INFO CONFIRM SETUP OF JOB MEMORY X ESCAPE or (if the memory "X"...

  • Page 135: Text Modification

    4.16 Text modification TEXT MODIF... NOT ACTIVE ACTIVE STATUS TEXT 4 TEXT NUMBER ESCAPE - From the main menu where is a text to modify, select the text area and MODIFY ENTER NAME AND PRESS OK 12 CHARS MAX SPACE ESCAPE - Select the TEXT mode, then allowing to access to the...

  • Page 136: Exiting The Supervisor Mode

    ENTER NAME AND PRESS OK 12 CHARS MAX MARKETI_10_ SPACE ESCAPE allows to access to the previous screen. - To select a character, simply touch the desired character. - Key is used to backspace (with deletion). - Validate completed name with You can use the "...

  • Page 137: Section C: Maintenance Advice

    SECTION C: MAINTENANCE ADVICE TROUBLE SHOOTING ........... 139 Misfeed 1.1.1 In the standard automatic feeder 1.1.2 In the mixed-mail feeder 1.1.3 In the mailing machine 1.1.4 In the dynamic scale Problems machine and feeder Problems roll tape dispenser Problem dynamic scale GENERAL MAINTENANCE ..........

  • Page 139: Trouble Shooting

    TROUBLE SHOOTING 1.1 Misfeed 1.1.1 In the standard automatic feeder - Open the feeder cover. - Unlock the conveyor. Press back on the central blue button then lift the conveyor. - Remove the misfed envelopes. - Press the conveyor to put it in place again. - Shut the cover.
  • Page 140 When more free space is required to facilitate the access to the machine, you may shift the whole machine table sideways by lifting the tab under the handle in direction (2). - With handle open, push lever underneath in an upwards direction and pull the drawer open.

  • Page 141: In The Dynamic Scale

    1.1.4 In the dynamic scale In the event of a jam under the conveyor - Open the cover of the dynamic scale; - Press the handle on the left side in order to raise the conveyor; jammed envelope - Remove the envelope jammed; - Release the handle to restore the conveyor to its position;...

  • Page 142: Problems Machine And Feeder

    1.2 Problems machine and feeder PROBLEM SOLUTION The machine cannot get Check the power cord and the started. connection. The printer does not operate - Is it switched on? Is it connected? - Is the printer mode selected in the SETUP menu? The feeder does not - Make sure that it is properly operate.
  • Page 143 PROBLEM SOLUTION Poor printing quality - See paragraph "Cleaning the printhead". - Make sure that the side drawer is properly closed. Envelopes are stained - Make sure that the side drawer is properly closed. - Clean rollers (see “General maintenance” section ) and the table.
  • Page 144 PROBLEM SOLUTION Envelopes are not fed - Fan the envelopes (see properly or are double. "Envelope feeding" ). - Bevel the edge of envelope stack (“Envelope feeding” page 36). - With the standard feeder, make sure that the feeder A position is selected for thin items.

  • Page 145: Problems Roll Tape Dispenser

    1.3 Problems roll tape dispenser PROBLEM SOLUTION M267 - RTD absent or not STEP 1: Power machine off and on ready (by switching the on/off button). If Switch RTD off on. Check the fault is cleared then, print a zero the cable value label to confirm.
  • Page 146 PROBLEM SOLUTION R120 – RTD busy Just wait and retry. R130 – RTD motor error Turn Power machine off and on. If Call Services after 2 attempts the fault is cleared then, print a zero value label to confirm. If the fault is still not cleared, then ask for RTD exchange procedure.
  • Page 147 PROBLEM SOLUTION R152 - RTD overheating Step 1: check if the RTD is close to printhead a heat source or is exposed to di- Call services rect sunlight. Step 2: if yes, move the RTD. Step 3: wait 15 mn to cool down. R160 - Communication error Step 1: turn Power machine off and Check Cables...
  • Page 148 PROBLEM SOLUTION R190 – Wrong meter identi- Turn Power machine off and on. If fication after 2 attempts the fault is cleared Call services then, print a zero value label to confirm. If the fault is still not cleared, then ask for RTD exchange procedure.

  • Page 149: Problem Dynamic Scale

    1.4 Problem dynamic scale MESSAGE SOLUTION S105 Oversize sensor error. Clear and clean See below window under dynamic scale unjam handle. window oversize sensor Trouble shooting 149...

  • Page 150: General Maintenance

    GENERAL MAINTENANCE 2.1 Replacement of the brush and moistening sponges - Switch off the mailing machine. - Separate the feeder from the mailing machine. - Unlock the conveyor (central blue button) and lift it. - To remove the brush, raise it and lightly pull it. - Install new brush by snapping the clips onto the brush holder.

  • Page 151: Mixed-Mail Feeder

    2.2 Mixed-mail feeder Replacing (or cleaning) the moistening ramp and the filter - Switch the machine off. - Pull the handle in the forward direction, in order to release the cover. handle filter moistening ramp - In order to remove the moistening ramp, straighten it and pull it slightly upwards.
  • Page 152 - In order to put the moistening pathway back in its place, insert the left end under the table (1), then lower the moistening ramp (2) and snap it on. - To remove the filter, carefully pull it upwards: To clean the filter, rinse it with water. The filter needs to be cleaned once a week if sealing is used.

  • Page 153: Cleaning Of The Rollers

    2.3 Cleaning of the rollers Shift the machine table sideways by releasing handle (see paragraph1.1.2 "In the mailing machine" in this section). rollers Clean the rollers with a damp cloth. General Maintenance 153...

  • Page 154: Cleaning The Printhead

    2.4 Cleaning the printhead In case of poor printing quality: - Press key then , in order to run a cleaning cycle MENU CLEAN for the printhead, when the printing quality is getting poor or if the machine has remained unused for several days. - If it is not enough, remove the printhead (see paragraph "Ink tank and printhead"...

  • Page 155: Replacing The Envelope Pressure Units (Dynamic Scale)

    2.5 Replacing the envelope pressure units (dynamic scale) - Squeeze (1) the pressure unit at the position indicated and pull (2). - Insert the new pressure unit by pushing it on to the shaft until it snaps in place. envelope pressure units Squeeze here the envelope pressure unit to...

  • Page 156: Removal Of The Postage Meter

    2.6 Removal of the postage meter - Switch off the mailing machine. - Open the cover. - Hold the handle and pull it upwards. General Maintenance...

  • Page 157: Touchscreen Precautions

    2.7 Touchscreen precautions - Do not pile up the products nor put any heavy thing on it. - Do not give any shock or vibration to the product and not drop - Do not apply water, organic solvent or chemicals such as acid and alkali to the product.

  • Page 159: Section D: Maintaining Your Digital Postage-On-Call® Account

    SECTION D: MAINTAINING YOUR DIGITAL POSTAGE-ON-CALL® ACCOUNT ACCOUNT NUMBER ............160 ACCOUNT BALANCE ............. 160 STATEMENTS ..............160 POST OFFICE REGULATIONS ........160 NO DEPOSIT POSTAGE-ON-CALL ACCOUNT ....161...

  • Page 161: Account Number

    POC account maintenance transactions. ACCOUNT BALANCE ® You can use the Neopost Automated Postage-On-Call system to check your account. Simply call 1-800-867-3738 and use your touchtone phone to enter your account number and select the Account Query menu.

  • Page 162: No Deposit Postage-On-Call Account

    Upon receipt of the check, your POC account will be credited with your deposit (allow 4 to 6 working days for the check to be received and posted). Note: Send only your POC deposit, Do Not include any other payments to Neopost along with your check for postage. Maintaining Your Account...
  • Page 163 Checks Make your check out to United States Postal Service, and write your POC account number on the check. Deposit Slips Always enclose your preprinted deposit slip with your check. This will assure the fastest and most accurate bank processing. You will receive a package of 24 personalized deposit slips in the mail shortly after setting up your POC account.
  • Page 164 New Castle, DE 19720 3rd Floor The Lakes, NV 89117 Chicago, IL 60631 Wire Transfers To: Citibank Detail Payment Field: POC Account # CMRS / Neopost Account # 4067-8625 Routing # 021000089 ACH Transfers To: Citibank Format CCD plus CMRS / Neopost...

  • Page 165: International Letter Post Country

    INTERNATIONAL LETTER POST COUNTRY CODE CHART COUNTRY TO RATE GROUP REFERENCE TABLE Country Rate Group Country Rate Group Country Rate Group Chad Great Britain & Northern Chile Ireland Afghanistan China Greece Albania Colombia Greenland Algeria Comoros Grenada Andorra Congo, Democratic Republic of Guadeloupe Angola Guatemala...
  • Page 166 COUNTRY TO RATE GROUP REFERENCE TABLE Country Rate Group Country Rate Group Country Rate Group Libya Poland Tanzania Liechtenstein Portugal Thailand Lithuania Togo Luxembourg Qatar Tonga Trinidad & Tobago Macao Reunion Tristan da Cunha Macedonia, Republic of Romania Tunisia Madagascar Russia Turkey Malawi...

  • Page 167: Specifications

    • Speed: - IJ80 in weighing mode* ..: up to 100 envelopes/minute - IJ80 not in weighing mode* ..: up to 185 envelopes/minute - IJ90 in weighing mode* ..: up to 120 envelopes/minute - IJ90 not in weighing mode* ..: up to 220 envelopes/minute - IJ110 in weighing mode* ..
  • Page 168 • Envelopes dimensions and weights Standard High perf. feeder feeder Min. length 5.5 " 5 " Max. length 13 " 15 " Min. width 3.5 " 3.5 " Max. width 10.5 " 12 " Moistening max thickness 0.3 " 0.4 " Flap min.
  • Page 169 • Power requirements - Power supply ..... : 120 V (+ 10% -5%) 3 wire grounded circuit (up to standards NFC15-100) - Frequency ......: 60 Hz - Max. current rating (full configuration): 2 A • Operating conditions - Ambient temperature ..: 41 to 104 °F - Relative humidity ....

  • Page 170: Ordering Supplies

    Use when printing meter stamps with or without messages Labels (double, pack of 300) ...... 7465593 Use only when printing meter stamps without messages IJ80 Ink Cartridge ........4102910P IJ90/110 Printhead ........4127025J IJ90 175 ml Ink tank ........4127175Q IJ110 350 ml Ink tank ........

  • Page 171: Contacting Neopost

    Order online at www.neopostinc.com Postage-On-Call® Automated Account Information 1-800-867-3738 Call to check Account Balance, Last Deposit or Last Meter Resetting information via touch-tone telephone ® Postage-On-Call Modem Telephone Number 1-866-296-1331 Modem telephone number set up in meter Contacting Neopost 171...

  • Page 172: Index

    INDEX Entering postage value 68 Abbreviations table 94 Envelopes Access code 50 feeding Advertisement slogan change 74 mixed-mail feeder 38 Audit 128 standard automatic feeder 36 moistening Mixed-mail feeder 45 Batch mode 54 Processing 72 Batch Registers External scale 68 100, 101, 102, 103 External weighing platform 54 Brush replacement 150...
  • Page 173 Imprint 74 ON/OFF switch 13 Ink information 125 Online services 80 Ink tank 14 Ordering supplies 170 Ink tank replacement 28 Inker Replacement 28 Pass through (Seal only) 91 Inserter 48 Pass through mode 91 Installation 18 PIN code 50 dynamic scale 23 PO LOCKOUT 128 feed platform 18...
  • Page 174 SEALING OPEN & CLOSED FLAPS SEALING 45 OPEN FLAPS SEALING 45 POSTAGE CARDS ONLY 46 SEAL ONLY, NO POSTAGE 45 SEALING OFF 46 Security 114 Serial port setup 119 Specifications 167 Sponges replacement 150 Supervisor mode 106 Exiting 136 Supervisor setup 113 Tactile screen 16 Text modification 135 Thickness adjustment 14, 37...
  • Page 176 Index...
  • Page 177 IJ-80/90/110 MAILING MACHINE USER'S GUIDE...

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