Hitachi Simple Modular Storage 100 User Manual page 76

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Table 5-2: Auto Migration Troubleshooting
Error Message
Restore is in progress on ShadowImage pairs Wait until restore is completed and try Create Copy
Restore is in progress on SnapShot pairs
Unreadable PIN exists in the source array
Quick Format is in progress
No DM-LUN exists in the source array
Cache resident LUN exists in the source
array
Change on cache partition is reserved
PIN over has occurred in the source array
FAN in the target array is in Alarm status
The power supply in the target array is in
Alarm status
HDU in the target array is in Alarm status
ENC in the target array is in Alarm status
The type of HDDs in the target array is
incorrect
The number of HDDs in the target array is
incorrect
The capacity of HDDs in the target array is
insufficient
The target array is guarded against array
migration
The controller configuration of the target
array is incorrect
5–10
again.
Wait until restore is completed and try Create Copy
again.
Auto migration cannot be performed. Visit the Hitachi
Web Portal at http://support.hds.com.
Wait until the quick format is completed and try Create
Copy again.
Auto migration cannot be performed. Visit the Hitachi
Web Portal at http://support.hds.com.
Disable Cache Resident LUN and try the auto migration
again.
Shut down and restart the source array. Then try the
auto migration again.
Auto migration cannot be performed. Visit the Hitachi
Web Portal at http://support.hds.com.
Disconnect the target array as described on the next
page and start it in normal mode to see if the alarm
disappears. If the alarm message disappears, try the
auto migration again. Otherwise, visit the Hitachi Web
Portal at http://support.hds.com.
Disconnect the target array as described on the next
page and start it in normal mode to see if the alarm
disappears. If the alarm message disappears, try the
auto migration again. Otherwise, visit the Hitachi Web
Portal at http://support.hds.com.
Disconnect the target array as described on the next
page and start it in normal mode to see if the alarm
disappears. If the alarm message disappears, try the
auto migration again. Otherwise, visit the Hitachi Web
Portal at http://support.hds.com.
Disconnect the target array as described on the next
page and start it in normal mode to see if the alarm
remains. If the alarm message disappears, try Array
Migration again. Otherwise, visit the Hitachi Web Portal
at http://support.hds.com.
Visit the Hitachi Web Portal at http://support.hds.com.
Visit the Hitachi Web Portal at http://support.hds.com.
Visit the Hitachi Web Portal at http://support.hds.com.
Disconnect the target array as described on the next
page and start it in normal mode to confirm if it can be
the target array. If it can, try the auto migration again.
Visit the Hitachi Web Portal at http://support.hds.com.
Troubleshooting
Hitachi Simple Modular Storage 100 User's Guide
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