Retrieving The Rs507 Log File - Motorola RS507-IM2xxxxSTWR Product Reference Manual

Retrieving the RS507 log file

The events of the RS507 software log includes debug information and SW diagnostics logged during the RS507
operation. The log is saved on the RAM of the RS507 and is lost once the RS507 battery is removed.
To retrieve the RS507 log file:
If the RS507 is stuck or do not behave as expected once connected to the application, do not remove the
1.
battery. Instead, perform a Warm Boot by pressing and holding the Restore Key for more than six seconds.
Establish SSI connection by scanning the SSI (SCAN) bar code to change the RS507 mode to SSI (SCAN)
2.
mode. The SSI (SCAN) mode allows the RS507 to communicate with the computer through SPP during the
firmware update session. The SSI (SCAN) bar code can also be scanned directly from a computer screen.
SSI (SCAN) bar code
Perform a Warm Boot by pressing and holding the Restore Key for more than six seconds. The RS507 starts to
3.
operate under SSI (SCAN) using an SPP connection with the computer.
Locate the COM port that was assigned to the RS507.
4.
On the computer, run the PC Tool application.
5.
PC Tool Application Screen
Figure 7-55
RS507 Bluetooth Connection Using HID and SPP Profiles 7 - 43