Introduction; Intended Audience; Welcome; About This System Manual - Matrix ETERNITY NE System Manual

The next generation ip pbx for small businesses

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Table of Contents

Thank you for choosing the Matrix ETERNITY NE! We hope you will make optimum use of this intelligent,

integrated IP-PBX. Please read this document carefully to get acquainted with the product before installing and

operating it.

This document provides detailed information and instructions for installing and operating ETERNITY NE.

You may refer to the ETERNITY NE Quick Start and the ETERNITY NE User Card shipped with the system.

You may also refer the User Card for the proprietary digital key phone/Extended IP Phone shipped with the system,

for instructions on using the features of the ETERNITY NE.

This is a common documentation for all configurations of ETERNITY NE.

This System Manual is aimed at:

System Engineers, who will install, maintain and support the ETERNITY NE. System Engineers are

persons who customize the system configuration to meet the requirements of the organization/users. It is

assumed that they are experienced in installing PBX, are familiar with telecom wiring technology, how it

works, and the various technical terms and functions associated with it.

No one, other than the System Engineer is permitted to make any alterations to the configuration of the

ETERNITY NE.

System Administrators, who are persons who will administer the ETERNITY NE. Generally an operator/

receptionist in an organization, or the staff manning the reception or front desk area of the establishment

are selected as System Administrators.

It is assumed that the System Administrators have some previous experience in administering a PBX and

its Terminals and Consoles. The System Administrators are not expected to install and configure the PBX,

but only the routine jobs and features that are specific to them like generating SMDR reports, Setting

report filters, configuring the features, Setting Alarms, reminders, etc.

Matrix ETERNITY NE System Manual

Introduction

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