Warranty Policy - Ricoh WG-20 Operating Manual

Warranty Policy

All our cameras purchased through authorized bona fide photographic distribution
channels are guaranteed against defects of material or workmanship for a period
of twelve months from the date of your purchase. Service will be rendered, and
defective parts will be replaced without cost to you within that period, provided the
camera does not show evidence of impact, sand or liquid damage, mishandling,
tampering, battery or chemical corrosion, operation contrary to operating
instructions, or modification by an unauthorized repair shop. The manufacturer
or its authorized representatives shall not be liable for any repair or alterations
except those made with its written consent and shall not be liable for damages
from delay or loss of use or from other indirect or consequential damages of
any kind, whether caused by defective material or workmanship or otherwise;
and it is expressly agreed that the liability of the manufacturer or its representatives
under all guarantees or warranties, whether expressed or implied, is strictly
limited to the replacement of parts as hereinbefore provided. No refunds will be
made on repairs by non-authorized service facilities.
Procedure During 12-month Warranty Period
Any camera which proves defective during the 12-month warranty period should
be returned to the dealer from whom you purchased the camera or to the
manufacturer. If there are no representatives of the manufacturer in your country,
send the camera to the manufacturer, with postage prepaid. In this case, it will
take a considerable length of time before the camera can be returned to you
owing to the complicated customs procedures required. If the camera is covered
by warranty, repairs will be made and parts replaced free of charge, and
the camera will be returned to you upon completion of servicing. If the camera is
not covered by warranty, regular charges of the manufacturer or of its
representatives will apply. Shipping charges are to be borne by the owner. If your
camera was purchased outside of the country where you wish to have it serviced
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during the warranty period, regular handling and servicing fees may be charged
by the manufacturer's representatives in that country. Notwithstanding this, your
camera returned to the manufacturer will be serviced free of charge according to
this procedure and warranty policy. In any case, however, shipping charges and
customs clearance fees to be borne by the sender. To prove the date of your
purchase when required, please keep the receipt or bills covering the purchase
of your camera for at least a year. Before sending your camera for servicing,
please make sure that you are sending it to the manufacturer's authorized
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