Authorized Carrier Transport A/C Dealers; Paper Registration (Obsolete); Warranty Policy; In-Line Failures - Oem/Installer Repair - Carrier Transport Air Conditioning Installation Procedures Manual

10.1 INTRODUCTION
The warranty registration process is a very important
part of the installation of any air conditioning system. In
order to experience the full benefits of Carrier Transport
Air Conditioning's warranty, it is imperative that your
system is registered completely and accurately. Failure
to properly register the system will adversly affect the
availability of warranty coverage. A properly registered
system will enable Carrier Transport Air Conditioning to
respond immediately in the event of a warrantable
failure.
NOTE
Starting in 2007 all Carrier Transport A/C sys-
tems must be registered electronically (on-line)
using the procedures detailed in Section 10.2.
Paper registrations will be accepted for a limited
time only.
NOTE
Failure to properly register the system will ad-
versly affect the availability of warranty cover-
age.
10.2 PROCEDURES

10.2.1 Authorized Carrier Transport A/C Dealers

Log on to: www.transcentral.carrier.com (password re-
quired).
a. Click on: Warranty
b. Click on: Register your unit
c. Follow promps.
10.2.2 Consumers
Log on to: www.transportaircon.carrier.com
a. Click on: Warranty Information
b. Click on: Register Your Unit
Change 07/09
SECTION 10
WARRANTY REGISTRATION

Figure 10-1 Warranty Registration Card (Obsolete)

10--1
c. Click on: Installer Information Only or Installer & Own-
er Information
d. Follow promps.

10.2.3 Paper Registration (Obsolete)

Locate the warranty registration card that is inclosed
with the installation kit. (See Figure 10-1).
The warranty registration card consists of three (3)
copies.
1. Yellow copy: Installer copy:
a. Completely fill out all Installer and Product informa-
tion. Date of Installation, Installer Name, Address,
City, State, Zip code and Phone number.
b. When Purchaser information is known, the installer
can complete this part of the form also.
c. If the Warranty Registration Card is complete, the
white (pre-addressed) copy can be mailed to Carrier
Transport Air Conditioning at this time.
d. Installer to keep yellow copy for file.
e. Installer to forward (with bus) green and white copy
to purchaser (end-used).
2. Green copy: Purchaser (End User) copy:
a. Complete Purchaser copy, sign, then mail white
(pre-addressed) copy to Carrier Transport Air Condi-
tioning.
b. Purchaser (end user) to keep green copy for file.
3. White Copy: Carrier Transport Air Conditioning
copy:
a. Must be mailed to Carrier Transport Air Conditioning,
50 Grumbacher Road, York, PA. 17406, in order to
validate the system warranty.

10.3 WARRANTY POLICY

10.3.1 In-Line Failures - OEM/Installer Repair

Please contact the Carrier Transport Air Conditioning
Technical Service Hot Line (1--800-450-2211). for
assistance.
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