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Warranty/Guarantee
Warranty/Guarantee
During the warranty period the manufacturer, the WMF Württembergische Metallwarenfabrik
Aktiengesellschaft, warrants that the product will function faultlessly. The warranty period is two
years, during which time a maximum of 10,000 brewing cycles may be performed. The warranty
period starts the day the contract of sale of the machine is concluded.
If during the warranty period any fault develops on the product, WMF will repair the machine free
of charge or exchange the defective parts. Warranty claims are limited exclusively to this liability.
Any other claims are excluded from warranty. To validate the claim under warranty, the proof of
purchase for the purchase must be produced. Warranty claims are restricted to Germany and
are valid only on production of the proof of purchase. To activate the warranty, please return the
enclosed warranty card to WMF.
Of course this warranty entitlement in no way affects the purchaser's statutory rights. Within the
warranty period your statutory rights as purchaser to subsequent performance, price reduction,
cooling-off period and compensation for damages under §§ 37 ff BGB remain unaffected.
The warranty period is fully applicable only if all repairs are performed at the WMF
Service-Center. The warranty entitlement lapses if repairs are performed elsewhere than at the
WMF Service Center!
No warranty is offered:
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for any parts subject to natural wear and tear.
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This includes seals, etc.
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for faults due to the effect of the elements, scale build-up, chemical, physical, electro-
chemical or electrical effects unless attributable to fault on the part of WMF.
•
for faults which occur as a result of failure to follow handling instructions, service and care of
the machine
•
for faults which occur as the result of failure to use original WMF replacement parts or
incorrect assembly by the purchaser or by third parties or by faulty or negligent treatment
•
for faults resulting from improper modifications undertaken without the consent of WMF or
from repair or reconditioning work on the part of the purchaser or by third parties
•
for faults arising from inappropriate or improper use. Improper use of the machine explicitly
includes use by the customer of the machine during the warranty period when the machine
has performed more than 10,000 brewing cycles.
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