System Call Routing - LG iPECS Feature Description & Operation

IPECS Release 5
Feature Description & Operation
2.77 S C
YSTEM ALL
Description
System can change destination automatically or manually by condition of time , days , CLI, CPN, CO,
Zone and Tenancy Group number about incoming calls. If scenarios are set, incoming calls are
routed to the destination(like as 231 Flex Did destination) by the condition.
Item of Condition Table
Caller ID
Called Num
Days and time(Start Day and End Day, weeks, start time and end time).
Destination( Type and Value)
Scenario Priority
Scenario Active or Not.
Scenario Voice Mail box.
Scenario COS.
Scenario Disa Active or Not.
Scenario Tenancy Group number.
Scenario Zone.
Scenario Start CO and End CO.
Scenario Group : this is used for scenario group by attendant.
Conditions
1) Scenario Active should be set ON and Day condition choisen a day or everyday for operation.
2) Even though System is Day/Night/Timed mode, it works by system call routing scenario. And
so, System call routing is hightest priority than others.
3) We recommend that Co and Station are same tenancy group and zone.
4) If Start time is 0700 and End time is 1900, it works from AM 07:01 to PM 07:00.
5) The total numbers of table are 16(MFIM1200 : 32) and have 10 scenario respectively. And so
you can set maximum 160(MFIM1200 : 320) scenarios.
6) VMID should be Station number that is virtual or not. Virtual means that Station number is
exist but it has not Hard Phone. VMID is used when Destination Type is Hunt and Destination
is VSF hunt group.
7) Scenario group is only used as manual setting by attendant
8) If attendant want to use manual SCR, you should do as following.
Operation>
1. Press DND in system attendant
2. Choice 5
3. Select Scenario (01 ~ 16/32(if MFIM1200)) – This is Scenario Group number in ADM 251.
4. Press SAVE button.
Programming
S
YSTEM
Related features
Hardware
R
OUTING
System Call Routing (PGM251-Web only)
Station Icm Group ( PGM 125 )
CO tenency group (PGM 141-B10)
2-178
5.0