Message Retrieval - LG iPECS Feature Description & Operation

IPECS Release 5
Feature Description & Operation
2.72.3.2

Message Retrieval

Description
A user can access their Mail Box locally by placing a call to the VMIM/VSF Voice Mail group or, from
an iPECS Phone, by pressing the [
hook receiving Intercom dial tone.
Prompts are then received to guide the user in the Voice Mailbox operation. The user must enter a
Mailbox number, generally the station number, and a corresponding password in response to the
"Request for Mailbox number" ("Please enter your Mailbox number.") and "Request for Password"
("Please enter your password code.") prompts.
If the user enters valid and matching Mailbox and password numbers, the "Number of Messages"
prompt ("You have xx new messages. You have yy saved messages.") is received. At this point, the
user also receives the "VM long option prompt" ("To play new messages, press one, to play saved
messages, press two, to set greeting or password, press eight, to disconnect, press pound, Press 0
for the operator, Press nine to hear this message again.").
When the user responds by dialing 1, the first new message is played. At the end of message
playback, the "New Message option" prompt ("To replay message, press one, to listen to the next
message, press two, to delete message, press three, to forward message, press four, to call the
sender, press five, to skip message, press six, to return to main menu, press nine.") is played. This
process is repeated until the last new message is played and the "No Message" prompt ("No
Messages") is played.
When the user dials 2 in response to the "Number of Messages" prompt, the oldest saved message
is played. At the end of the message, the "Old Message option" prompt ("To replay message, press
one, to listen to the next message, press two, to delete message, press three, to forward message,
press four, to call the sender, press five, to return to main menu, press nine.") is played. This
process is repeated until the last new message is played and the "No Message" prompt ("No
Messages") is played.
In addition to the options indicated in the prompt, a user can record a memo, which is attached to the
current voice mail by dialing the digit 7. The current voice mail and memo can then be forwarded to
other iPECS users.
When the user dials 9 in response to the "Number of Messages" prompt or during or at the end of a
message the "VM long Options" prompt is played.
Operation
iPECS Phone
To assign a {
VMAILBOX
[ ] + {
PGM FLEX
To retrieve Voice Mail locally
1. Lift the handset or press the [
/
MSG CALLBK
} Flex button;
} + VM group + Mail-box (station) number + [
SPEAKER
] button, or by pressing a {
] button
2-162
} button while off-
VMAILBOX
]
SAVE
5.0