Qvis Iapollo SMART NVR User Manual page 145

5. Real-time video color is distorted.
These are the following possibilities:

When using the BNC output, the NTSC and PAL setup may not be correct. The real-time
video will become black and white.

Device and monitor resistance is not compatible.

Video transmission is too long or degrading is too huge.

Device color or brightness setup is not correct.
6. I cannot search local records.
These are the following possibilities:

HDD internal disk is damaged.

HDD is broken.

Upgraded program is not compatible.

The recorded file has been overwritten.

Record function has been disabled.
7. Video is distorted when searching local records.
These are the following possibilities:

Video quality setup is too low.

Program read error, bit data is too small. If there is mosaic in the full screen, please
restart the device to solve this problem.

HDD internal disk error.

HDD malfunction.

Device hardware malfunctions.
8. There is no audio when monitoring.
These are the following possibilities:

It is not a power picker.

It does not have powered acoustics.

Audio cable is damaged.

Device hardware malfunctions.
9. There is audio when monitoring but there is no audio when system playback.
These are the following possibilities:

Setup is not correct. Please enable audio function.

Corresponding channel has no video input. Playback is not continuous when the screen
is blue.
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