Landice L Series Diagnostic And Service Manual page 9

The Service Warranty covers installation of parts shown to be defective in material or
workmanship. The selling dealer is responsible for labor for treadmills needing repairs. A Service
Authorization (SA) number must accompany any service reimbursement request. Service
Authorization numbers are given when the selling dealer or the service technician calls Landice
prior to beginning work on the treadmill. This allows Landice to verify that the treadmill is within the
labor warranty and also aids us in helping the technician troubleshoot the treadmill. Landice
welcomes technicians to call us from the field and gives these calls the highest priority.
This Service Warranty does not cover customer instruction, installation, setup, maintenance,
or adjustments to treadbelt or drivebelt. Line Cords (power cords) are also not covered by this
warranty as these can only be damaged by misuse or abuse.
Light institutional treadmills (LTD's) are covered under parts warranty for 5 years or 5000
hours. (see standard warranty policy) LTD treadmills are designed for commercial applications in
which use is 5 hours a day or less. CLUB Treadmills are covered under parts warranty for 5 years
with unlimited hours. CLUB treadmills are designed for heavy-duty commercial applications and
any pay-for-membership facilities.
This warranty does not cover cosmetic damage, damage due to acts of God, accident,
misuse, abuse, or negligence of the product. Wear items, specifically treadbelts, and decks, are
covered in full during the first six months of the warranty, treadbelts and decks are pro-rated after
the first six months of the warranty if they need replacement due to wear. The part will be covered
in full only if it exhibits evidence of a manufacturing or material defect during the warranty period.
Please keep in mind, "negligence of the product" includes damage inflicted by using the treadmill
with an improperly tracked treadbelt. This causes irreversible damage to the treadbelt edges
and is not considered a warranty issue.
LANDICE WARRANTY AND POLICIES
WEAR ITEM WARRANTY
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