Trouble Shooting - kozy heat Two Harbors 55616 Installation And Operating Manual

TROUBLE SHOOTING GUIDE
NOTE: The millivolt board includes the following items: Valve, pilot assembly, piezo, electrode, pilot shield, on/off rocker switch, burner,
& burner orifices. If any of these items are defective, contact your dealer for the appropriate repair / replacement procedures to follow.
WARNING: DO NOT ATTEMPT TO SERVICE THIS UNIT IF YOU ARE NOT A QUALIFIED INSTALLER OR REPAIRMAN.
1. If the unit fails to ignite, a qualified service person should check the unit installation.
2. It is imperative that the control compartment, burner and circulation air passageways of the fireplace be kept clean. This is necessary
to provide adequate combustion and ventilation air.
3. All of the working parts of this fireplacecan be removed at one time. Before removing millivolt board, check for loose wires.
PROBLEM
A) No spark when piezo.
B) Pilot won't light.
C) Pilot won't stay lit.
CAUSE
Wire on back of piezo button
is loose or off.
Wire from piezo to electrode is
loose at electrode.
Electrode moved out of position.
Gas shut off.
Gas line not purged.
Not holding black control
knob in long enough.
No spark at piezo.
Not holding black control
knob in long enough.
Thermocouple connection loose
at valve connection.
Pilot hood misdirecting pilot flame
from thermocouple.
Refractory panels not positioned
against firebox back & sides.
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SOLUTION
Put wire back into place.
Reconnect wire.
Realign electrode with 1/8"
space between it & the pilot.
Turn Gas ON.
Hold black control knob in long enough to
purge line.
Hold in longer.
See problem #1.
Hold button in longer to
heat thermocouple.
Check connection on valve
and tighten if necessary.
Check pilot flame location.
Flame must be burning on
generator and thermocouple.
Secure refractory panels with
high-temp sealant, especially
around the intake duct.