Toshiba RSM 100 Instruction Manual page 165

RSM100
1 Q. The PC with which RSM100 is installed cannot be connected to a relay.
A. Check the followings:
-Check that a relay is powered on.
-With both a relay and PC, check that a connecting cable is attached well.
-Check that the type of a connecting cable is straight.
-Because RSM100 has upper compatibility, a relay cannot be connected when using the RSM100
of revisions older than what is supplied with it.
-When RSM100 is re-installed, it is necessary to install it after executing the delete of application.
(Refer to Chapter 3 "Installing RSM100 Software".)
-If possible, try to power off and on the relay and connect the PC again.
Check the followings by Communication-Option.
-Check that RS232C is selected.
-Check that the COMM port number in use corresponds to a setting number.
-Check that the transmission rate of RSM100 corresponds to one of the relay.
-Check that 9600bps is selected in case of the relay type without setting of transmission rate.
2 Q The setting data file, saved by an old version of RSM100, cannot be open by a new version of the
RSM100.
A First, save the file in Off-line mode, and then open the saved file in On-line mode.
3 Q It takes time to display the "Menu" screen when connecting to a relay.
A It may take time from specifying the relay model and the file name to displaying the "Menu"
screen depending on type of PC. Therefore, please wait a time.
4 Q Print out data of a Group other than that of Active Group saved when the saved file is open in
off-line operation.
A First, open the file and change Active Group into a Group to printout, and return the Setting menu
and save the changed Active group with new file name. And then, open the new file again and
printout the changed Active group data.
5 Q A different item is displayed when opening the file by RSM100 whose version is older than that
when it has been saved.
A Configuration data for displaying may be different between them. Try to open the file the version
of RSM100 when it has been saved, or the later.
6 Q A setting box is blank and an item is not displayed when connecting to a relay.
A The version of RSM100 may be old. Use the version of RSM100 attached with the relay or the
later.
⎯ 164 ⎯
6 F 2 S 0 7 1 5