Paper Handling Problems And Solutions - Dascom 1500 User Manual

Solving problems

Paper Handling Problems and Solutions

The following table describes common paper handling problems and suggests solutions.
See the section "Paper handling" in Chapter 2, "Operating the printer" for detailed procedures
on loading and using paper.
Problem
Paper cannot be loaded or fed.
Paper jams while loading.
Paper jams while printing.
Paper slips off the forms tractors
or the perforated holes of the
paper tear during printing.
6-4
Solution
Make sure that the Print Gap select lever located
on the top right of the printer is set correctly.
Move the lever to the rear for single sheets or to
the front for continuous forms.
Make sure that the paper covers the paper-out sen-
sor, (i.e., the left paper edge is within 60 mm from
the left edge).
Turn off the printer and remove the jammed
paper.
Remove any obstructions from the paper path.
Make sure that the Print Gap lever is set for the
thickness of your paper. See "Paper Thickness and
Number of Copies" in Chapter 2, "Operating the
printer".
Make sure that the paper is not folded, creased, or
torn.
Make sure that the left and right tractors are set so
that the continuous forms are stretched taut. See
"Fanfold paper" in Chapter 2, "Operating the printer".
Turn off the printer and remove the jammed
paper.
Remove any obstructions from the paper path.
Make sure that the Print Gap lever is set for the
thickness of your paper. See "Paper Thickness and
Number of Copies" in Chapter 2, "Operating the
printer".
For continuous forms, make sure that the incom-
ing and outgoing paper stacks are correctly placed.
Paper should feed straight. See "Feeding and Posi-
tioning Paper" in Chapter 2, "Operating the printer".
Make sure that the forms tractors are positioned
correctly for the width of your paper and that the
perforated holes of the paper fit directly over the
tractor pins. See "Fanfold paper" in Chapter 2,
"Operating the printer".
Troubleshooting