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Table of Contents
Troubleshooting
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Summary of Contents for Dascom Tally PrintekMobile DP-541 Series
- Page 1 DP‐5 541 rator’s s Manu ual DP-5 Prin nter...
- Page 2 Normal use, please keep the torso down 50 mm distance Part 15.21 Caution: Changes or modifications not expressly approved by Dascom, could void the user’s authority to operate the equipment.
- Page 3 Microsoft Corp poration All other trad demarks are th he property of f their respect ive owners. © 2017 by D DASCOM. Al ll rights reserv ved. Read d all set up and operating instru uctions before p proceeding with operation.
- Page 4 Enthält keine Teile, die vom Bediener instandgesetzt werden können. Bitte wenden Sie sich bei Instandsetzung oder Reparatur an qualifiziertes Kundendienstpersonal. Die Verwendung von echten Dascom Ersatzteilen ist notwendig, um ordnungsgemäßen, sicheren Betrieb zu gewährleisten. Änderungen oder Modifikationen dieses Geräts machen die Garantie ungültig und können den sicheren Betrieb des Produkts gefährden.
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Page 5: Table Of Contents
A. Appendix A – DP-541Printer Specifications ................... 27 B. Appendix B – Supplies and Accessories ....................28 C. Appendix C – Media ..........................29 D. Appendix D – Mounting Options ......................29 Glossary of Terms ............................30 Index .................................. 32 1 www.dascom.com ... -
Page 6: Introduction
Introduction Thank you for purchasing the Dascom DP-541 Series mobile thermal printer also referred to in this manual as the “DP-541”. The DP-541 series prints on special thermal media supplied in roll form up to 4.1 inches wide. All models are equipped with a USB port which supports cabled communications. -
Page 7: Printer Features
The latest in battery technology provides for full-shift printing in all modes Compatible with Windows, Windows Mobile, Apple iOS, and Android Emulations that allow the printer to be a drop-in replacement for nearly any mobile printer For detailed specifications reference Appendix A – DP-541Printer Specifications. 3 www.dascom.com ... -
Page 8: Quick Start Instructions
A. Paper Load Tear paper towards back of printer Press Paper Compartment Door NOTE: When using 3” paper, release button to open. Pull small install spacer P/N: 93194 leader of paper out and close door; “clicks” when properly closed. 4 www.dascom.com ... -
Page 9: Battery Installation
C. Charge Battery Uncover the printer ports and plug in your AC power adapter to the Power port (must be a Dascom- supplied accessory). The yellow LED will show solid ON while the printer battery is charging. D. Power On Depress the Power button on the control panel. -
Page 10: Control Panel
Flashing Flashing IP over USB active Solid, Flashes Off Every 2 Wireless Personal Area Seconds Network active Solid Charging Battery Flashing Battery Low F. Performing a Printer Self-Test With power on, press the paper feed button twice quickly. 6 www.dascom.com ... -
Page 11: Configuration
Open browser on your PC and type 169.254.200.1 into the address bar of the browser and hit Enter - A login box should appear: FP541 Configuration Interface b. Type “0000” and hit Enter- you should now be at the home page for DP-541 Configuration. 7 www.dascom.com ... -
Page 12: Connectivity Parameters
A. Connectivity Parameters This page allows you to setup the connection to your printer. Depending on the optional interface installed, you will see WI-FI Config. In the detailed descriptions, an asterisk (*) indicates the factory default value. 8 www.dascom.com ... - Page 13 Power and Alert LEDs light. Release both buttons, and the printer will restart in Personal Area Network mode. To exit Personal Area Network mode, press and hold the Power and Paper Feed buttons until the Power and Alert LEDs light. Release both buttons, and the printer will restart in normal Wi-Fi mode. 9 www.dascom.com ...
- Page 14 Enter the SSID of a network connection. If authentication is used select the authentication type. Click Next. The following form will change depending on the authentication type: WPA-PSK Enter the password for the network connection. WPA-EAP or IEEE8021X 10 www.dascom.com ...
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Page 15: Image Parameters
If your enterprise network uses digital certificates as another form of authentication, you can upload the certificates here. B. Image Parameters This page allows you to make selections about the image to be printed. Current Emulation: Possible Values: ZPL, CPCL, ESCPOS, IPL, AUTOIMAGE, PDF, POSTSCRIPT, IMAGE 11 www.dascom.com ... -
Page 16: Device Config
This determines how large the characters are and how many characters will print in a one inch space. The higher the number, the greater the number of lines per vertical inch of print. C. Device Config This page allows you to set certain hardware parameters on the printer. 12 www.dascom.com ... - Page 17 Mark Seeking. This value is updated once per second. Note: Before adjusting black mark thresholds, set Mark Width to match the width of the black mark or label gap on your media. Front Paper Sensor Threshold 13 www.dascom.com ...
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Page 18: Fonts
This timer will turn the printer off if it has not been used for the time set. Disable this feature by setting the time at 0. The printer will give a 1 minute warning before shutting off. D. Fonts 14 www.dascom.com ... -
Page 19: Graphics
Font Aliases Languages like ZPL and CPCL can use an uploaded Font Alias Table so legacy jobs can have their font names mapped to other uploaded fonts. Contact Dascom retailer for more information. E. Graphics This menu will allow you to load a graphics file into printer memory for use in creating your output. For instance, logos can be stored for recall and use by your host program (see Integrator’s Guide for more details). -
Page 20: Update Printer Firmware, Upload Files To Printer Memory
You must set each of these values before selecting Upload Logo or the default values will be associated with your image. Current Logo Mapping Once uploaded into the printer memory, your image and settings will be displayed here. F. Update Printer Firmware, Upload Files to Printer Memory 16 www.dascom.com ... -
Page 21: Reset Printer Configuration To Factory Defaults (Safe Mode)
Printer Application Updates, OEM information and Manuals and more can be uploaded here. Contact Dascom retailer for more information. G. Reset Printer Configuration to Factory Defaults (Safe Mode) Printer settings can be restored to factory configurations. Note that WIFI network configurations will be lost when Network Config to Factory Defaults is checked. -
Page 22: Printing Modes
This opens up the option to print job images from a variety of devices for which drivers or print utilities don’t exist, such as some tablets and smartphones. Please see the Integrator’s Guide or your system integrator for more details. 18 www.dascom.com ... -
Page 23: Integrating The Printer Into Your Business Applications
The printer will appear in the “Unspecified” devices section. Right click on the icon. d) In the popup window, select the Hardware tab. Note the USB port number displayed. e) Using the “Add Printer” wizard, install the printer using the driver file obtained from Dascom and the USB port number noted above. -
Page 24: Windows Tablets And Smartphones
C. Android Tablets & Smart phones I. Wi- Fi This feature and/or specific directions for use were not available as of this printing. D. Apple™ Tablets & Smartphones Wi-Fi This feature and/or specific directions for use were not available as of this printing. 20 www.dascom.com ... -
Page 25: Media
Appendix C for detailed descriptions and ordering information. You may also visit our website or contact your Dascom Mobile sales representative for a complete and up to date description of our consumables and accessory products. B. Black Mark Media Position For automatic ticket printing, the Black Mark should be positioned as shown in the figure below. -
Page 26: Maintenance And Troubleshooting
Roller whenever you load new paper. To clean the printer areas as described below, use a Thermal Head Cleaning Pen and MCR Cleaning Card available from Dascom, or you may use cotton swabs moistened with isopropyl alcohol. Turn the printer off. Open the Paper Door and remove the paper. - Page 27 This test do oes not prov vide a valid d indication of the relati ve capacity y of the batt or how lon g it may ho old a charge 23 w.dascom.co om ...
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Page 28: Troubleshooting
When encountering problems, the cause may be the printer or may sometimes be due to other problems with your system. Please review the following tables to solve common problems you may encounter with your printer. You may also visit www.dascom.com for additional “FAQ’s” that may assist you. -
Page 29: Obtaining Service
If service is required for your printer, please contact the company where you purchased your printer. If they are unable to assist you, contact Dascom retailer to obtain a Return Authorization Number. Printers without Return Authorization will not be accepted. -
Page 30: Appendix
(tablets and smartphones included). Fixed Mounting Systems Environmental Specifications Operating Temp: 0° to 113°F (-18° to 45°C). Storage Temp: -4° to 140°F (-20° to 60°C). Humidity: 10% to 90% RH (non- condensing). Rated IP54 per IEC 529 26 www.dascom.com ... -
Page 31: Appendix B - Supplies And Accessories
DP-541Mounting Pole with Bracket Part # PRINTER ATTACHMENTS xxxxx DP-541Direct Mount Plate * xxxxx DP-541Printer Plate With Ball *For direct mounting. Not compatible with connecting arms or bases. Please contact your Dascom sales representative for price and availability. 27 www.dascom.com ... -
Page 32: Glossary Of Terms
An area along any edge of a form where data may not be printed. Peer-to-Peer A network consisting of only stations (no access point or central server). Same as Ad-Hoc. reset Initialization of various operating features of the printer to the value or state assumed when the printer is powered on. 28 www.dascom.com ... - Page 33 Wired Equivalent Privacy. A security protocol for wireless LANs designed to provide data security similar to a wired LAN. Wi-Fi Refers to any of the IEEE 802.11 standards. WLAN Wireless Local Area Network. A LAN made up of wireless nodes. 29 www.dascom.com ...
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Page 34: Index
PDF, 12 Device Config, 13 Peer-to-Peer, 30 DHCP, 30 PIN, 8, 9 discover name, 19, 21 POSTSCRIPT, 12 Discoverablity, 9 power, i, ii dpi, 30 Power Button, 6 driver, 19 Power On, 5 Drivers, 19 Quick Start Instructions, 4 30 www.dascom.com ... - Page 35 Tel.:+49(0)731 2075 0 Phone:+44(0)1256 355130 Fax:+49(0)731 2075 100 Fax:+44(0)1256 481400 www.dascom.com www.dascom.com SINGAPORE (ASIA PACIFIC) AMERICAS DASCOM AP Pte Ltd DASCOM Americas Corporation 34 Lakeview Court 2 Jurong East Street 21 Verona, VA 24482 #05-42, IMM Building Singapore 609601 Phone: +1(877)434 1377...
- Page 36 and Troubleshooting ...
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