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Dascom Tally MIP480 User Manual

Mobile impact printer
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User Guide
MIP480 Mobile Impact Printer

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Summary of Contents for Dascom Tally MIP480

  • Page 1 User Guide MIP480 Mobile Impact Printer...
  • Page 2 FCC Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

  • Page 3: Table Of Contents

    Table of Contents Introduction Features Options Paper Handling Getting to Know the Printer’s Major Parts and the Control Panel Operations of the Control Panel Basic States of the Printer Selecting Paper Paper Specifications Paper Size Paper Thickness and Number of Copies Overview of Paper Operations Levers and keys used for Paper Handling Adjusting for Paper Thickness...
  • Page 4 Table of Contents Printing Using the Control Panel Starting or Stopping Printing Starting Printing Stopping and Viewing Printing Resuming Printing Resuming from a Paper-Out Removing Printed Pages Removing Single Sheets Sleep Mode Entering Sleep Mode Leaving Sleep Mode Using Special Mode Special Mode Functions Entering Special Mode Set-Up Mode Function...
  • Page 5 Table of Contents Maintenance Cleaning Cleaning and Vacuuming the Printer Cleaning the Paper Bail Rollers Cleaning the Print Head Replacing the Ribbon Cartridge Removing the Ribbon Cartridge Installing the Ribbon Replacing the Print Head Trouble-Shooting Solving problems Print Quality Problems and Solutions Paper Handling Problems and Solutions Operating Problems and Solutions Printer Failures...
  • Page 6 Table of Contents USB Interface (Universal Serial Bus) Features Bluetooth Wireless Interface IEEE 802.11B/G Wireless Interface (Option) Character Sets Common to IBM Proprinter Emulation and Epson-EP2 Emulation Code Page 437 Code Page 437 Greek Code Page 850 Code Page 851 Code Page 852 Code Page 853 Code Page 855...

  • Page 7: Introduction

    Introduction Congratulations on purchasing the Tally Mobile Impact Printer 480 (MIP480). This printer is an 80 column, 24 wire, serial dot matrix printer specifically designed as a robust output device for use in vehicular applications. This compact, versatile printer offers maximum compatibility with today’s software packages and personal computers.

  • Page 8: Features

    Introduction Features Key printer features and options are listed in the next two sections. • Software compatibility. This printer operates with IBM Proprinter XL24E and Epson-EP2 emulations. • Various character sets. For IBM Mode: IBM Set 1 and Set 2. For EPSON Mode: 15 National Character Sets.

  • Page 9: Paper Handling

    Paper Handling This chapter explains how your printer handles paper. Topics covered are: • Getting to know the printer’s major parts and the control panel • Selecting paper • Overview of paper operations • Adjusting for paper thickness • Using single sheets •...
  • Page 10 Paper Handling Front View 1 Top Cover 2 Cut Sheet Edge 3 Power Supply Connector (to connect to the vehicle battery) 4 Control Panel (to load and feed paper, select print features, or change the printer’s optional settings) 5 Single Sheet Edge Guides (to adjust location of single sheets) 6 Easy Load Platforms 7 Tractor Doors (to hold and feed continuous forms) 8 Front/Bottom...
  • Page 11 Paper Handling Front Rear Left Side View 1 Power Switch 2 Cover Latch (to secure top cover) 3 Forms Tractors (to hold and feed continuous forms) 4 Paper Guides (to guide single sheets) 5 Paper Exit Slot and Tear Edge 6 Top Cover –...

  • Page 12: Operations Of The Control Panel

    Paper Handling Operations of the Control Panel This section summarizes status indications and operations of the control panel in Normal mode. For details on Set-Up mode, see Chapter 4, “Using Set-Up Mode.” Normal mode operation includes everyday operations, such as paper handling, font selection, macro selection, and protocol selection.
  • Page 13 Paper Handling Operation Required Conditions Required Action Ready Printing Fault Load continuous forms — Not printing Press FF/LOAD. paper Load single sheet paper — Not printing Paper is automatically detected and advanced (auto- loading) when it is first inserted. In this mode, if the FF key is pushed, the inserted sheet will be ejected from the printer and the Fault LED will...
  • Page 14 Paper Handling Operation Required Conditions Required Action Ready Printing Fault Enter Set-Up mode Turn power on while pressing SETUP/EXIT. Move cursor to select a Not printing Press NEXT or PREVIOUS Set-Up Function or key. Value Move cursor to select a Not printing Press NEXT or PREVIOUS Set-Up Option...

  • Page 15: Selecting Paper

    Paper Handling Selecting Paper The printer can handle either single sheets or continuous forms. Single sheets, also called cut sheets, include envelopes and non-continuous, multipart forms. Continuous forms include labels and multipart forms fed into the printer using the forms tractors. For best results, use paper that meets the specifications listed in the following table.

  • Page 16: Overview Of Paper Operations

    Paper Handling Overview of Paper Operations The following levers and keys are used in paper handling. Lift the cover to locate these levers inside the printer. • Print Gap lever on the left side under the cover • Paper Select lever on the right side under the cover The following figure shows the location of each lever, indicators, and keys: Print Gap Lever Paper Select...

  • Page 17: Levers And Keys Used For Paper Handling

    Paper Handling The following table summarizes the use of levers and keys in paper handling. More detailed information is provided later in this chapter. CAUTION: To load or feed paper, the printer must be: • In the Ready state but not receiving or printing data •...

  • Page 18: Adjusting For Paper Thickness

    Paper Handling Adjusting for Paper Thickness The printer can handle paper with different thicknesses, including multipart forms with up to four parts (original plus three copies). For details on paper thickness specifications, see Appendix B “Printer and Paper Specifications.” The Print Gap lever, located on the left under the cover, allows you to adjust for different paper thicknesses.

  • Page 19: Using Continuous Forms

    Paper Handling Using Continuous Forms Continuous forms paper, fanfolded at the horizontal perforations, is ideal for printing rough drafts, long files, forms and invoices. The paper is fed into the printer using the forms tractor unit. The Push tractor is at the front/bottom of the printer. The paper is loaded and adjusted via keys.

  • Page 20: Loading Continuous Forms (Push Tractor)

    Paper Handling Loading Continuous Forms (Push Tractor) This section explains how to use continuous forms with a push tractor at rear (or bottom, depending on printer orientation). Paper is loaded and adjusted via keys. Forms may be advanced to tear off feature by operator or by host. To load continuous forms paper: 1 Make sure that the printer is turned on.
  • Page 21 Paper Handling 5 Raise the tractor doors and fit the first two paper feed holes onto the right tractor pins. 6 Holding paper against the Easy-Load Platform, fit the paper into the tractor. Close the tractor Door. Repeat the procedure for the left tractor and adjust the left forms tractor to accommodate the width of the form.

  • Page 22: Unloading Continuous Forms

    Paper Handling Unloading Continuous Forms To unload continuous forms: 1 Make sure that the Paper Select lever is set to the continuous forms position. 2 Press the PARK key. The continuous forms paper is retracted to the park position. If the paper cannot be retracted in one operation, continue to press the PARK key until the paper is parked.
  • Page 23 Paper Handling 2 Tear the paper off at the perforation by pulling the paper to the rear, against the tear edge. Tearing Off Continuous Forms 2-15...

  • Page 24: Using Single Sheets

    Paper Handling Using Single Sheets This section describes how to load paper in the Single Sheet Paper Tray. The Single Sheet Paper Tray allows paper to be loaded manually, one sheet at a time. Loading a Single Sheet of Paper To load a sheet of paper using the Single sheet Paper Tray: 1 Make sure that the printer is turned on.

  • Page 25: Ejecting Single Sheets

    Paper Handling • Top-of-form setting. Use the printer Set-Up mode (see Chapter 4, “Using Set-Up Mode,”). • Margin settings. Use your software or the printer Set-Up mode (see Chapter 4, “Using Set-Up Mode”). Ejecting Single Sheets If you print using software which inserts a form feed at the end of each page, each sheet is ejected automatically upon the completion of the page printing.

  • Page 26: Feeding And Positioning Paper

    Paper Handling Feeding and Positioning Paper Print Area Definition • Top-of-Form: This value defines the distance between the edge of the paper and the place where you allow the printing to begin (position of line number 1). You can adjust this distance according to the condition of your paper (for example, pre-printed forms).

  • Page 27: Form Feed

    Paper Handling Print Area Definition Form Feed Use the form feed function to move paper forward. This function is valid whenever the printer is not receiving or printing data and has no fault. Pressing the FF/LOAD key feeds the paper to the next Top-of-form position. 2-19...

  • Page 28: Switching Paper Types

    Paper Handling Switching Paper Types If you have more than one type of job, it is often necessary to switch between continuous forms and single sheets. This section explains how to switch between paper types. It is not necessary to remove the continuous forms paper from the printer. Switching from Continuous Forms to Single Sheets To switch from continuous forms to single sheets: 1 Tear off your printed pages.

  • Page 29: Switching From Single Sheets To Continuous Forms

    Paper Handling Switching from Single Sheets to Continuous Forms To switch from single sheets to continuous forms: 1 If a sheet of paper is loaded, remove the paper by pressing the FF/LOAD key. 2 Move the Paper Select lever to the continuous forms position. 3 Press the FF/LOAD key.

  • Page 31: Printing

    Printing This chapter describes the following typical printing operations: • Starting, stopping, or resuming printing and viewing last printed lines • Removing printed pages The PARK, LOAD and the READY keys are used for these operations, which are descri- bed in detail in this section. For a summary of the operation of these keys, see the sec- tion, “Getting to Know the Printer’s Major Parts and the Control Panel,”...

  • Page 32: Starting Or Stopping Printing

    Printing Starting or Stopping Printing Starting Printing Before you start to print, make sure that paper is loaded. Also, verify that the Print Gap lever is set to the appropriate position. To start printing, make sure that the Ready indicator is lit (the printer is ready). If not so, press the READY key to place the printer in the Ready state.

  • Page 33: Removing Printed Pages

    Printing Removing Printed Pages This section describes the best methods for removing single sheets or continuous forms paper after printing. Removing Single Sheets When you print using software, the printer automatically ejects each sheet of paper when the end of the printed page is reached. To eject sheets manually: •...

  • Page 34: Sleep Mode

    Printing Sleep Mode The printer has a power saving feature (Sleep Mode). If the printer is in sleep mode state, the power consumption is lowered to 2W instead of 7W in normal mode. This feature is usefull if you want to save energy of the car battery. If the printer receives data while in sleep mode, it automatically is set to normal mode and ready to print.

  • Page 35: Using Special Mode

    Using Special Mode Your Mobile Printer has two operation modes: • The Normal mode is used for daily operations like paper handling and printing as ex- plained in Chapter 2, “Paper Handling," and Chapter 3, “Printing.” • The Special mode is used to change the printer settings. The following table summarizes the purpose of each function.

  • Page 36: Entering Special Mode

    Using Special Mode Entering Special Mode To enter Special mode: 1 Make sure that the tractors are loaded with continuous feed paper and that the paper select lever is set backward. 2 Turn the printer off. 3 Turn the printer back on and immediatley press each keys: Load/ Ready/ Function...

  • Page 37: Set-Up Mode Function

    Using Special Mode Set-Up Mode Function The Set-Up mode allows you: • To define a user environment, Macro, which is a printer operating environment for your application software. The printer operating environment includes the emulation, font, horizontal and vertical pitches, page length and margins, line mode, and printing direc- tion.

  • Page 38: Entering The Set-Up Mode

    Using Special Mode Entering the Set-Up Mode To enter the Set-Up mode: 1 Make sure that the tractors are loaded with continuous feed paper and that the paper select lever is set backward. 2 Turn the printer off. 3 Turn the printer back on and immediately press the READY key. Buttons Set-Up Action NEXT...

  • Page 39: Overview Of The Set-Up Mode

    Using Special Mode Overview of the Set-Up Mode Your Mobile Printer has five functions menu in setup mode. When you press the NEXT KEY or PREVIOUS KEY, the following next or previous <FUNCTIONS> menu is printed: <FUNCTIONS> MACRO INSTALL SAFE PANEL RCALL-FACT SAVE&EXIT The following table summarizes the purpose of each function.
  • Page 40 Using Special Mode To select a function from the <FUNCTIONS> menu: 1 Repeatedly press the NEXT key or the PREVIOUS key to position the function you require. 2 Press the ALT-NEXT key or the ALT-PREVIOUS key to select the function. The print- er prints the first option.

  • Page 41: Options With Pre-Determined Values

    Using Special Mode Options with Pre-determined Values For some options, you can choose among a limited set of pre-determined values. To se- lect such a value: 1 Repeatedly press the NEXT key or the PREVIOUS key to position the value you re- quire.

  • Page 42: Options With Undetermined Values

    Using Special Mode Options with Undetermined Values For some options, you can choose among a continuous range of many values. These op- tions are identified as follows • <XXX-No of INCH>, which means the unit of the range is the Inch. •...
  • Page 43 Using Special Mode Enter Set-Up mode: Turn power on with READY pressed i h READY Printer prints help menu and <FUNCTIONS> menu Select functions One of the following functions is selected Press READY or ALT-PREVIOUS MACRO and INSTALL Select values SAFE PANEL RECALL FACTORY DEFAULTS...

  • Page 44: Points To Remember

    Using Special Mode Points to Remember • We recommend that you use continuous forms paper for printing in the Set-Up mode because the output will exceed a single page. To load paper, use the FF/Load key. • Whenever you enter the Set-Up mode, short help menus are printed at the top of the page.

  • Page 45: Macro Options And Values

    Using Special Mode Macro Options and Values • Values in bold are the factory settings. • Some settings are overridden by commands from the computer. • Options that differ by emulation are described at the end of the table. MACRO Options Description Select the same emulation as that selected by your soft- <EMULATION>...
  • Page 46 Using Special Mode MACRO Options Description ROMAN font ROMAN Sans Serif font SANS SERIF Script font SCRIPT Bold font BOLD Gothic font GOTHIC Prestige font PRESTIGE ORATOR font ORATOR OCR A font OCR-A OCR B font OCR-B 10,12, 15, 17, 20 or 24 <HORIZONTAL PITCH>## CPI (characters per horizontal inch) 1,2, 3, 4, 5, 6, 7, 8, or 12...
  • Page 47 Using Special Mode MACRO Options Description Specify the effect of CR (Carriage Return) and LF (Line <LINE MODE> Feed) codes. CR=CR: No line feed is added to a carriage return CR=CR CR=LF+CR LF=LF LF=LF+CR CR=LF+CR: A line feed is added to each carriage return. LF=LF: No carriage return is added to a line feed.
  • Page 48 Using Special Mode MACRO Options Description <PRINT DIR> Unidirectional printing. Unidirectional printing is used for UNIDIR printing that needs precise vertical alignment. Unidirec- tional printing is slower than bi-directional printing. Bi-directional printing. The printer prints in either direction BIDIR while seeking the next print direction for a shorter print time.
  • Page 49 Using Special Mode MACRO Options Description Danish 2 DENMARK2 Spanish 2 SPAIN2 Latin American LATIN AM Select Parser control < 6820 SEQ > Disable 6820 control sequences Enable 6820 control sequences Select Protocol mode < 6820 PROT > Disable the 6820 protocol Enable the 6820 protocol 4-15...

  • Page 50: Install Options And Values

    Using Special Mode INSTALL Options and Values • Overprinted values are the factory settings. INSTALL Options Values Description Specify a language to be used to print the <LANGUAGE> Set-Up menu functions and options. English ENGLISH German DEUTSCH Spanish ESPANOL French FRANCAIS Italian ITALIANO...
  • Page 51 Using Special Mode INSTALL Options Values Description 32K bytes 32 KBYTE 64K bytes 64 KBYTE NOTE: The larger the input buffer selected, the smaller the download buffer becomes. Even with 64K bytes of input buffer, a minimal download buffer is provided. If you need a larger capacity for downloading fonts, reduce the input buffer.

  • Page 52: Safe Panel

    Using Special Mode INSTALL Options Values Description Word Length setting <STOP BIT> Select the same word length setting that is used by your computer or modem. 1 Stop bit per data byte 1 BIT 2 Stop bits per data byte 2 BIT The ready/busy control method.

  • Page 53: Exiting And Saving

    Using Special Mode Exiting and Saving This section describes how to exit the Set-Up mode while saving any changes you have made. To exit the Set-Up mode with the settings saved, first select the SAVE&EXIT function and then press the ALT-NEXT key or the ALT-PREVIOUS key. Any settings changed while in the Set-Up mode are saved as the new power-on defaults for the printer.

  • Page 54: Using The Diagnostic Functions

    Using Special Mode Using the Diagnostic Functions Print Configuration Function This function prints a list of all the printer’s currently selected values. This function is use- ful for checking the printer settings when you first enter the Set-Up mode or just before you exit.
  • Page 55 Using Special Mode Pr i nt er C onf i gur at i on xxxxxxxxx F/ W Ver si on V1. 00 I PL Ver si on V1. 03 C G Ver si on V1. 01 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 M AC R O I N STALL O pt i ons...

  • Page 56: Printing Test Function

    Using Special Mode Printing Test Function The printing test function prints test pages independently of your computer to check print- ing operations and quality. It does not check the interface between the computer and the printer. The printing test prints all of the characters available in the ASCII character set. 1 To enter the Printing Test mode: a) Make sure that the tractors are loaded with continuous feed paper and that the pa- per select lever is set backward.

  • Page 57: Hex Dump Mode

    Using Special Mode Hex Dump Mode The Hex Dump mode prints data and commands in hexadecimal characters and abbre- viated control codes. The ASCII characters are used for printing. No characters are print- ed for hexadecimal codes 80 to FF. The Hex Dump mode is useful for checking whether your computer is sending the correct commands to the printer and whether the printer is executing the commands correctly.

  • Page 58: Printing Alignment Adjustment

    Using Special Mode Printing Alignment Adjustment This function adjusts the alignment of bi-directional printing. In bidirectional printing, characters that are printed from left to right tend to misalign with characters printed from right to left as shown below: Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ Ｈ HHHHHHHHHHHＨ Ｈ Ｈ Ｈ Ｈ Ｈ...
  • Page 59 Using Special Mode 3 Adjust the vertical print alignment at Low Speed. Adjustment of Bi-directional Alignment for Low Speed is performed immediately, after the adjustment value for High Speed is saved. After Paper is loaded, the format of adjustment for Bi-directional Alignment of Low Speed is printed and the paper will au- tomatically advance for viewing after the printing is complete.

  • Page 60: Top Adjustment Function

    Using Special Mode Top Adjustment Function Print positions often change gradually when you use the printer over long periods of time. The ADJUST function allows you to adjust these positions by fine-tuning the Top-of-Form origin. 1 To enter Top Adjustment Function: a) Make sure that the tractors are loaded with continuous feed paper and that the pa- per select lever is set backward.
  • Page 61 Using Special Mode The new adjustment values for Loading Position is printed. The paper is automatically advanced for viewing after the printing is complete. After ejecting a form, the mes- sage” Loading Position = xx” is printed. Loading Position = xx Loading Position = yy NOTE: ”yy”...

  • Page 62: Setting Of The First Dot Position On The Left Side Function

    Using Special Mode Setting of The First Dot Position on The Left Side Function Print positions often change gradually when you use the printer over long periods of time. This ADJUST function allows you to adjust these positions by fine-tuning the Left Margin origin.
  • Page 63 Using Special Mode 3 Printing new value: By pressing SETUP/EXIT Key, the adjustment value for the first dot position on the left side is determined and the adjustment value is saved. The new adjustment value of the first dot position on the left side is printed. The paper is automatically advanced for viewing after the printing is complete.

  • Page 64: Changing Menu Access Options

    Using Special Mode Changing Menu Access Options You can restrict the access to the Set-Up functions to avoid accidentally changing the Set-Up options. MENU ACCESS Option and Values • Overprinted values are the factory settings. MENU ACCESS Values Description Options <MENU-ACCES>...

  • Page 65: Setting Setup Mode To Default Value (Standard)

    Using Special Mode Setting Setup Mode to Default Value (Standard) This function can initialize the printer to Standard default. 1 To enter setting setup mode to default value (standard): a) Turn the printer off. b) Turn the printer back on while simultaneously pressing the “PARK” + “READY/ CLEAR”...

  • Page 66: Set-Up Mode Quick Reference

    Using Special Mode Set-Up Mode Quick Reference The following flowchart shows how the Set-Up mode is organized. NOTE: Asterisks (*) indicate factory settings. SET-UP MODE MACRO EMULATION FONT EPSON EP2 * DRAFT * IBM PPX24 HSDRAFT EMUL SERL EMUL PARL RESERVED HI-IMPACT EPSON EP2 *...
  • Page 67 Using Special Mode SET-UP MODE PRINT INSTALL NETWORK ADJUST TESTS RCALL-FACT MENU-ACCES SAVE&EXIT PRINT-T ALL FUNC * HEX-DUMP MACRO ONLY SERIAL-T NO ACCESS PARALLEL-T SAFE PANEL FANFOLD ADJ: -10/60 IN MNUAL ADJ: -10/60 IN RSVD1 RSVD2 0 /60 IN * 0 /60 IN * 10/60 IN 10/60 IN...
  • Page 68 Using Special Mode SET-UP MODE PRINT INSTALL NETWORK ADJUST TESTS RCALL-FACT MENU-ACCES SAVE&EXIT PRINT-T ALL FUNC * HEX-DUMP MACRO ONLY SERIAL-T NO ACCESS PARALLEL-T SAFE PANEL FANFOLD ADJ: -10/60 IN MNUAL ADJ: -10/60 IN RSVD1 RSVD2 0 /60 IN * 0 /60 IN * 10/60 IN 10/60 IN...

  • Page 69: Maintenance

    Maintenance Your printer requires very little care. Occasional cleaning and replacement of the ribbon cartridge are all that is required. Lubrication of the printer is not usually necessary. If the print head carriage does not move smoothly back and forth, clean the printer in the manner described in this chapter. If the problem continues, contact your dealer to determine whether lubrication may be necessary.

  • Page 70: Cleaning The Paper Bail Rollers

    Maintenance 4 Open the cover of the printer and remove the ribbon cartridge. Using a soft vacuum brush, gently vacuum the platen, the print head carriage and shaft, and surrounding areas. You can easily slide the print head to the left or right when the power is off. Be careful not to press too hard on the flat ribbon cable that extends from the print head carriage.

  • Page 71: Cleaning The Print Head

    Maintenance Cleaning the Print Head If the paper is smudged or stained by ink, clean the nose of the print head with a dry cloth. For removing and installing the print head, see the section "Replacing the Print Head" in this section.

  • Page 72: Replacing The Ribbon Cartridge

    Maintenance Replacing the Ribbon Cartridge If printing is too light because of ribbon wear, replace the ribbon cartridge. Appendix A lists the order number for the ribbon cartridge. The replacement is almost the same as the installation except that it involves removing the old ribbon cartridge and removing the new ribbon cartridge from the carton.

  • Page 73: Installing The Ribbon

    Maintenance Installing the Ribbon 1 Open print-gap lever fully open. To remove the old ribbon, squeeze both of the rib- bon's tabs and lift the ribbon straight out of its carriage. Be careful of the print head during this operation. 2 When placing the new ribbon cartridge on the carriage, make sure that the thin ribbon does not become bunched or folded at the print head.

  • Page 74: Replacing The Print Head

    Maintenance Replacing the Print Head If a specific dot is not printed for all characters, replace the print head. WARNING:The print head may be hot if you have been printing recently. To remove the print head: 1 Turn off the printer. 2 Open the cover and remove the ribbon cartridge.

  • Page 75: Trouble-Shooting

    Trouble-Shooting Your printer is extremely reliable, but occasional problems may occur. You can solve many of these problems yourself, using this chapter. If you encounter problems that you cannot resolve, contact your dealer for assistance. This chapter is organized as follows: •...

  • Page 76: Print Quality Problems And Solutions

    Trouble-Shooting Print Quality Problems and Solutions Poor print quality or other printing problems are often caused by incorrect printer set-up or incorrect software settings. A gradual decrease in print quality usually indicates a worn ribbon. The following table identifies common print quality problems and suggests solutions.

  • Page 77: Paper Handling Problems And Solutions

    Trouble-Shooting Paper Handling Problems and Solutions The following table describes common paper handling problems and suggests solutions. See Chapter 2, “Paper Handling” for detailed procedures on loading and using paper. Problem Solution Paper cannot be loaded or fed. Make sure that the Print Gap select lever located on the top left of the printer is set correctly.

  • Page 78: Operating Problems And Solutions

    Trouble-Shooting Operating Problems and Solutions The following table identifies common operating problems and suggests solutions. If you cannot resolve a problem, contact your dealer. Problem Solution The power does not turn Make sure that the power cord is securely connected to both the printer and the battery.

  • Page 79: Printer Failures

    Trouble-Shooting Printer Failures A user cannot generally resolve a problem involving defective printer hardware. On de- tecting a fatal error, the printer will: • Stop printing • Turn the Ready indicator off • Blink the Paper Out indicator The following errors cause the printer to turn off the power: •...
  • Page 80 Trouble-Shooting 1 Start the vertical alignment test. Turn the printer on while pressing the READY and LOAD keys until the printer initial- ized. The printer prints the rows of “H” character with high speed (Draft Quality) and low speed (Letter Quality). NOTE: Do not press any keys alone or in combination, except for pressing the READY and LOAD keys simultaneously, when turning the printer on, to avoid initiating unexpected tests not permitted for the user.
  • Page 81 Trouble-Shooting 3 Adjust the vertical print alignment at Low Speed. Adjustment Bi-directional Alignment for Low Speed is performed immediately, after the adjustment value for High Speed is saved. After Paper is loaded, the format of adjustment for Bi-directional Alignment of Low Speed is printed and the paper will automatically advance for viewing after the print- ing is complete.

  • Page 83: Supplies And Options

    Supplies and Options This appendix lists the accessories and options available for the printer. Contact your dealer for information on ordering any of these items. The installation of options allows you to expand the capabilities of your printer. Supplies Supply Order Number Black Ribbon Cartridge MIP480-KA...

  • Page 85: Printer And Paper Specifications

    Printer and Paper Specifications This appendix provides the physical, functional, and performance specifications for your mobile printer. It also contains detailed paper specifications. Printer Specifications Physical Specifications Dimensions (vertical orientation) Height: 320 mm Width: 360 mm Depth: 130 mm Enclosure is injection molded plastic with hinged cover for access to paper loading, print head and ribbon replacement.
  • Page 86 Printer and Paper Specifications Impact Resistance Operating 3G (print quality not guaranteed) Non-operating 10 G Dust Proof, Corrosion Resis- Ingress Protection (IP) rating IP22. tance No special protection against fluids or immersion.

  • Page 87: Functional Specifications

    Printer and Paper Specifications Functional Specifications Print method Impact dot matrix with a 0.23 mm (0.009 in), 24-wire head Print direction Bidirectional logic-seeking Character density Horizontal X vertical Letter (10 cpi): 36 X 24 dots Letter (12 cpi): 30 X 24 dots Draft: 12 X 24 dots Paper handling...
  • Page 88 Printer and Paper Specifications Character sets IBM Code Page 19 character sets CP 437 (USA) CP 437 (Greek) CP 850 (Multilingual) CP 851 (Greek) CP 852 (East Europe) CP 853 (Turkish) CP 855 (Cyrillic) CP 857 (Turkish) CP 858 (Multilingual) CP 860 (Portugal) CP 862 (Israel) CP 863 (Canada)
  • Page 89 Printer and Paper Specifications Barcodes 9 Barcodes available: UPC/A, UPC/E, EAN8, EAN13, CODE39, CODE128, CODABAR (NW7), INTERLEAVED 2 of 5, INDUSTRIAL 2 of 5 EPSON 7 Barcodes available: UPC/A, UPC/E, EAN8, EAN13, CODE39, CODE128, INDUSTRIAL 2 of 5...

  • Page 90: Performance Specifications

    Printer and Paper Specifications Performance Specifications Print speed 10 cpi 12 cpi Draft: 400 cps 480 cps Letter: 133 cps 160 cps cpi = characters per inch cps = characters per second Line feed speed 60 ms per line at 6 lines per inch Form feed speed 7 inches per second Pages per Hours...

  • Page 91: Paper Specifications

    Printer and Paper Specifications Paper Specifications Print Area Print Area for Continuous Forms Wc 102 to 267 mm (4 to 10.5 in) Lc 5.08 to 25.4 mm (0.2 to 1 in)
  • Page 92 Printer and Paper Specifications Print Area for Single Sheets Ws 102 to 267 mm (4 to 10.5 in) Hs 76 to 364 mm (3 to 14.3 in) Ls 5.08 to 32 mm (0.2 to 1.26 in)

  • Page 93: Paper Thickness

    Printer and Paper Specifications Paper Thickness Paper thickness is given by the weight of the paper in either grams per square meter (g/ m2) or in pounds per bond (lbs/bond). The following table shows the allowable paper thickness for one-part paper or for each sheet of multipart paper. The total thickness must not exceed 0.35 mm (0.014 inch).
  • Page 94 Printer and Paper Specifications Type of Paper Number of Parts Thickness Two-Part Carbon-Interleaved 40–64 g/m (11–17 lbs/bond) Carbon Counted as one sheet Bottom 40–81 g/m (11–22 lbs/bond) Three-Part Carbon-Backed 40–64 g/m (11–17 lbs/bond) Carbon Counted as one sheet Middle 40–64 g/m (11–17 lbs/bond) Carbon Counted as one sheet...

  • Page 95: Command Sets

    Command Sets This appendix describes printer commands and their parameters. This printer has the following two resident command sets (Emulations): • IBM Proprinter XL24E (2390+) • Epson-EP2 Select the same Emulation on the printer and in your software.
  • Page 96 Command Sets IBM 2390+ Emulation Quick Reference Guide This section describes the printer commands for the IBM 2390+ Emulation. Asterisks in the “Function” column indicate extended commands that are not supported by the original printer. Function Command Print Mode Control Double-strike (bold) printing on ESC G Double-strike (bold) printing off...
  • Page 97 Command Sets Function Command Score select ESC [ - (n 1 ) (n 2 ) (m 1 ) (m 2 ) n 1 = 2, n 2 = 0 m 1 selects score location: Score location Underscore Strikethrough Overscore m 2 selects score type: Score type Cancel Single...
  • Page 98 Command Sets Function Command Horizontal Control Space Backspace Carriage return Select 10cpi DC2 : Elite characters on ESC : Proportionally spaced characters on/off ESC P (n) (on: n = 1, off: n = 0) Vertical Control Line feed Form feed Advance paper n/216 inch (1 ≤...
  • Page 99 Command Sets Function Command Vertical tab execution Set vertical tabs ESC B (n 1 ) ... (n k ) NUL The values of n 1 to n k in this command are the ASCII values of the lines (at the current line spacing) at which tabs are to be set.
  • Page 100 Command Sets Function Command Select code page table ESC [ T (n 1 ) (n 2 ) 0 0 (c 1 ) (c 2 ) (0 ≤ n 1 , n 2 ≤ 255) (n = n 1 + n 2 X 256) c1, c2: Decimal (n 1 = 4, n 2 = 0) Code page ID Ignore command...
  • Page 101 Command Sets Function Command Set font global ESC [ I (n 1 ) (n 2 ) (H f ) (L f ) (H s ) (L s ) (S m ) 0 (H c ) (L c ) (0 ≤ n 1 , n 2 ≤ 255) (n = n 1 + n 2 X 256) H f , L f : Font global ID H f, L f Font global ID...
  • Page 102 Command Sets H s , L f, S m : Size parameters H s, L s, S m Size parameters The size parameters (Hs, Ls and Sm) specify the pitch as follows. These size parameters are valid when font ID (Hf, Lf) is not valid. Null data is ignored.
  • Page 103 Command Sets Function Command Set print quality ESC [ d (n 1 ) (n 2 ) (m) (0 ≤ n 1 , n 2 ≤ 255) (n = n 1 + n 2 X 256) m f : Quality Quality m(hex) Quality 01-7F...
  • Page 104 Command Sets Function Command Barcode Setup barcode parameter ESC [f (n 1 ) (n 2 ) (k) (m) (s) (v 1 ) (v 2 ) (c) (data) (0 ≤ n 1 , n 2 ≤ 255) (n = n 1 + n 2 X 256) k: Barcode type Barcode type k value...
  • Page 105 Command Sets c: Control flag Control flag b0: Check Digit 0: No check code is generated by the printer. The host computer should generate the check code. 1: Check code is generated automatically by the printer. b1: Human Readable Character 0 : Print On 1 : Print Off Note: Human readable character is proportionally printed...
  • Page 106 Command Sets Remarks 1) Definition barcode term Bar Length (Height) Width A: Dark module The concept of module is applied to EAN-13, EAN-8, UPC-A and CODE-128. One or multiple dark module makes bar element. B: Light module The concept of module is applied to EAN-13, EAN-8,UPC-A, and COD-128. One or multiple light module makes space element.
  • Page 107 Command Sets the first byte except “A”,”B”, or “C”, the printer will ignore all the data for barcode. Character Set 1st byte meaning A (41 hex) Start character set A (Code A) B (42 hex) Start character set B (Code B) C (43 hex) Start character set C (Code C) 9) In the case of CODE 128 and character set C, if received data strings is an odd number...
  • Page 108 Command Sets Epson EP2 Quick Reference Guide This section describes the printer commands for the Epson EP2 Emulation. Asterisks in the “Function” column indicate extended commands that are not supported by the original printer. Function Command Print Mode Control Double-strike (bold) printing on ESC G Double-strike (bold) printing off ESC H...
  • Page 109 Command Sets Function Command Select printing style ESC ! (n) This command allows you to combine various printing styles. The value of n is the sum of the values of the styles you want to combine. 0: Pica pitch 1: Elite pitch 2: Proportional spacing 4: Condensed 8: Shadow...
  • Page 110 Command Sets Function Command Vertical Control Line feed Form feed Advance paper n/180 inch (1 ≤ n ≤ 255) ESC J (n) Set line spacing to 1/8 inch ESC 0 Set line spacing to n/180 inch (0 ≤ n ≤ 255) ESC 3 (n) Set line spacing to n/60 inch (0 ≤...
  • Page 111 Command Sets Function Command Page Formatting Set right margin to column n ESC Q (n) (1 ≤ n ≤ 255) Set left margin to column n ESC l (n) (0 ≤ n ≤ 255) Set top and bottom margins from top of page ESC ( c (n 1 ) (n 2 ) (t 1 ) (t 2 ) (b 1 ) (b 2 ) n 1 = 4, n 2 = 0 •...
  • Page 112 Command Sets Function Command Select international character set ESC R (n) n = 0: USA 1: France 2: Germany 3: United Kingdom 4: Denmark 1 5: Sweden 6: Italy 7: Spanish 1 8: Japan 9: Norway 10:Denmark 2 Select the same Emulation on the printer and in your software. 11:Spanish 2 12:Latin America 13: Korea...
  • Page 113 Command Sets Function Command Print n 1 + n 2 X 256 characters from all-character set ESC ( ^ (n 1 ) (n 2 ) (character codes) (0 ≤ n 1 ≤ 255) (0 ≤ n 2 ≤ 127) (0 ≤ n 1 + n 2 X 256 ≤ 255) (0 ≤...
  • Page 114 Command Sets Function Command • n 1 and n 2 set point size of font. Point size = (n 1 + n 2 X 256) X 0.5 point (0 ≤ n 1 ≤ 255) (0 ≤ n 2 ≤ 127) Copy resident character set to download area ESC : NUL (n) (s) Create download font...
  • Page 115 Command Sets v 1 , v 2 : Bar length v 1, v 2 Bar length Bar length is described 2 bytes v1 shows lower byte. v2 shows upper bytes. And bar length is controlled by multiple value of an unit of 1/2160 inch. Minimum value of v1, v2: 288 dec vertical pitch : All the input data is rounded to the multiple value.

  • Page 117: Interface Information

    Interface Information This printer can communicate with a computer through a serial interface, a USB interface, a Blue Tooth wireless interface, an IEEE 802.11B wireless interface. Interfaces may vary from unit to unit depending on which configuration is purchased. This appendix provides information you may need for wiring your own interface cables or for programming computer-to-printer communications.

  • Page 118: Serial Interface

    Interface Information Serial Interface Use the cable that comes with the printer or equivalent. If you prepare a cable separately, the cable connector at the printer side should be an equivalent that conforms to EIA stan- dards. The following table shows the pin assignments that are used. Pin No.

  • Page 119: Serial Options

    Interface Information Serial Options The serial options for the computer and the printer must match. Use the printer control panel, the computer operating system, or your software to change options specified as “selectable.” Transmission Asynchronous, full duplex Speed 4800, 9600, 19200 or 38400 baud (selectable) Data bits 7 or 8 bits (selectable) Parity bit...

  • Page 120: Buffer Control

    Interface Information Buffer Control Buffer control is a communication emulation used by the computer terminal and the printer to secure data transmission between the two devices. The buffer control ensures that the computer does not send information to the printer faster than the information can be processed in the printer.

  • Page 121: Usb Interface (Universal Serial Bus

    Interface Information USB Interface (Universal Serial Bus) Features Full compliance with the Universal Serial Bus Specification Revision 2.0. USB Function Controller with two FIFO-based Endpoints: • One bidirectional Control Endpoint 0 (8 bytes) • One receive Endpoint 1 (1*64 byts) The signaling bit rate is 12 Mb/s (Full speed).

  • Page 122: Bluetooth Wireless Interface

    Interface Information Bluetooth Wireless Interface NOTE: Only for printer models with integrated Bluetooth Interface. Comunication System Bluetooth Standard Version 1.2 conformity Output Power Bluetooth Power Class 2 Frequency ISM band 2.4 GHz Communication Range Line-of-sight distance: Approximately 10m This may vary depending on conditions including Obstacles between devices, signal quality, magnetic fields, static electricity, electromagnetic interference, software, operation system, reception sensitivity, and antenna perfor-...

  • Page 123: Character Sets

    Character Sets This appendix provides character sets available for this printer. Available character sets depend on the emulation selected. They are as follows: • Common to IBM Proprinter XL24E (2390+) emulation and Epson-EP2 emulation: Default sets • IBM Proprinter XL24E (2390+) emulation: Set 1 and set 2 •...

  • Page 124: Code

    Character Sets Code Page 437 Code Page 437 Greek...

  • Page 125: Code

    Character Sets Code Page 850 Code Page 851...

  • Page 126: Code

    Character Sets Code Page 852 Code Page 853...

  • Page 127: Code

    Character Sets Code Page 855 Code Page 857...

  • Page 128: Code

    Character Sets Code Page 858 Code Page 860...

  • Page 129: Code

    Character Sets Code Page 863 Code Page 864...

  • Page 130: Code

    Character Sets Code Page 865 Code Page 866...

  • Page 131: Code

    Character Sets Code Page 869 Code Page 920...

  • Page 132: Code

    Character Sets Code Page 923 Code Page USSR GOST E-10...

  • Page 133: Ibm Proprinter Emulation

    Character Sets IBM Proprinter Emulation IBM Set 1 and 2 IBM character set 1 and IBM character set 2 IBM Set 1 IBM Set 2 E-11...

  • Page 134: Epson-Ep2 Emulation

    Character Sets Epson-EP2 Emulation National Character Sets The following fifteen character sets are available: USA, France, Germany, UK, Denmark 1, Sweden, Italy, Spain 1, Japan, Norway, Denmark 2, Spain 2, Latin America, Korea, and Legal. Common Characters The following table shows characters common to the fifteen “national” character sets. NR indicates characters that differ with languages.

  • Page 135: National Characters

    Character Sets National Characters The following table shows “national” characters that differ with languages. Character co- des correspond to NRs in the preceding table. E-13...
  • Page 137 “All rights reserved. Translations, reprinting or copying by any means of this manual complete or in part or in any different form re- quires our explicit approval. We reserve the right to make changes to this manual without notice. All care has been taken to ensure accuracy of information contained in this manual.
  • Page 138 Fax: +44 (0) 1256 481400 Fax: +7 (495) 984 56 42 www.dascom.com www.dascom.com www.dascom.com SINGAPORE DASCOM AP Pte Ltd 63 Hillview Avenue #08-22, Lam Soon Industrial Building Singapore 669569 Phone: +65 6760 8833 Fax: +65 6760 1066 www.dascom.com © Oktober 2009 DASCOM Europe GmbH...

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