Dascom DC-240 User Manual
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Dascom DC-240 User Manual

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DC-240 Card Printer

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  • Page 1 User Manual DC-240 Card Printer...
  • Page 2  The device and power supply must all times be easily accessible.  Never carry out maintenance or repair work yourself. Always contact a Dascom qualified service technician.  Keep this user guide in a place which is easily accessible at all times.
  • Page 3 Dascom DC-240 User Manual V1.0 Wichtige Sicherheitshinweise (German) Lesen Sie bitte diese Sicherheitshinweise durch, bevor Sie den Drucker in Betrieb nehmen.  Das Gerät und die Netzsteckdose müssen jeder Zeit leicht zugänglich sein.  Führen Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern verständigen Sie immer einen qualifizierten Servicetechniker.
  • Page 4 Dascom DC-240 User Manual V1.0 Consignes importantes de sécurité (French) Lire attentivement les instructions suivantes avant de mettre l’imprimante en service.  Le dispositif et la prise principale doivent toujours être accessibles facilement. Ne jamais effectuer soi-même les travaux d’entretien et de réparations. Contacter ...
  • Page 5 Dascom DC-240 User Manual V1.0 Indicazioni di sicurezza importanti (Italian) Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni.  Il dispositivo e la presa di corrente devono essere sempre facilmente accessibili.  Non eseguire mai da sé gli interventi di manutenzione e riparazione, ma rivolgersi sempre a un tecnico di assistenza qualificato.
  • Page 6 Dascom DC-240 User Manual V1.0 Instrucciones de seguridad importantes(Spanish) Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio.  El dispositivo y la toma de corriente deben estar ubicados de forma que sea fácil acceder a ellos.
  • Page 7 Dascom DC-240 User Manual V1.0 Правила по технике безопасности. (Russian) Прочитайте, пожалуйста, инструкцию по технике безопасности перед включением в работу принтера.  Устройство и розетка должны быть всегда легко доступна.  Не выполняйте технические работы и ремонт техники самостоятельно, но...
  • Page 8 Dascom DC-240 User Manual V1.0 Instruções Importantes sobre Segurança (Portuguese) Leia as instruções de segurança antes de usar a impressora.  A impressora e a tomada devem ser facilmente em todos os momentos acessíveis. Consulte sempre um técnico qualificado para executar uma reparação .
  • Page 9 Dascom DC-240 User Manual V1.0 Önemli Güvenlik Talimatları (Turkish) Lütfen, yazıcıyı işletime geçirmeden önce bu güvenlik talimatlarını bütünüyle dikkatle okuyun.  Cihaz ve elektrik prizinin her zaman kolayca erişilebilir olması gerekir.  Bakım ve tamir çalışmalarını kesinlikle ve hiçbir surette kendi başınıza yapmayın; her zaman kalifiye bir uzman servis-teknisyenine haberverin.
  • Page 10 Dascom DC-240 User Guide V1.0 TRADEMARK ACKNOWLEDGEMENTS “Windows”, “Windows 7”, ”Windows 8”, “Windows 10”, “Windows XP” and “Windows Vista” are trademarks of Microsoft Corporation. All other product names and company names appearing in this manual are the registered trademarks or trademarks of their respective holders.
  • Page 11 Dascom DC-240 User Guide V1.0 About This Manual This manual provides information that describes the basic operation, enabling safe and correct procedures to the operators of DC-240 Printer.
  • Page 12 Dascom DC-240 User Guide V1.0 Symbol Description The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product. CAUTION: Provides information that must be observed to prevent damage to the equipment or loss of data.

  • Page 13: Table Of Contents

    Dascom DC-240 User Guide V1.0 TABLE OF CONTENTS CHAPTER 1 INTRODUCTION ............................1 1.1 Unpacking ............................... 1 1.2 Operating the Printer Safely .......................... 3 1.3 Printer Components ............................5 1.3.1 Component and function ........................5 1.3.2 Control Panel ............................7 1.4 Attaching Power .............................
  • Page 14 5.3.2 Clear Jammed Card ..........................33 5.3.3 Change the Print Head .......................... 33 5.4 Technical support ............................34 5.4.1 DASCOM partner network ........................34 5.4.2 More information ..........................34 CHAPTER 6 SPECIFICATION ..........................35 APPENDIX I FCC STATEMENT ..........................37 APPENDIX II DASCOM REPRESENTATIVES ......................

  • Page 15: Chapter 1 Introduction

    User Guide V1.0 CHAPTER 1 INTRODUCTION Thank you for choosing Dascom DC-240 card printer. You can print high-quality cards of different colors and styles with this printer. The printer should use the consumables and accessories provided by Dascom. For more details, please visit our website WWW.DASCOM.COM.
  • Page 16 Dascom DC-240 User Guide V1.0 Package Contents: Printer 1 unit Power cord 1 piece USB cable 1 piece Standard AC adapter 1 piece Graphic Installation Guide 1 piece Ribbon 1 piece Card 100 pieces...

  • Page 17: Operating The Printer Safely

    Dascom DC-240 User Guide V1.0 1.2 Operating the Printer Safely The following precautions must be observed to assure safe operation of your printer. Do not do anything that is not described in this manual. Doing so could cause an unexpected failure. The manufacturer is not responsible for any problems caused by incorrect operation of the printer.
  • Page 18 Dascom DC-240 User Guide V1.0 WARNING The lower part of the Top Access Cover, the printer internal heat roller section, and the thermal head section become very hot. Ensure you do not touch these three locations. • The cooling fan is always running for cooling inside the printer. This is not a malfunction.

  • Page 19: Printer Components

    Dascom DC-240 User Guide V1.0 1.3 Printer Components 1.3.1 Component and function Thermal print head Top cover Front cover Lower cover Control panel Knob Card eject slot Part name Function Protects the print head and the internal components, and Top cover reduce noise.
  • Page 20 Dascom DC-240 User Guide V1.0 Cover open button USB port Power switch Power socket USB Hub port Part name Function Cover open button Pull the button up to open the top cover. Power socket Used to connect Power Cable. Power switch Turns power on and off.
  • Page 21 Dascom DC-240 User Guide V1.0 1.3.2 Control Panel Buttons There are four buttons. Logo Name Function Enter or exit current setup 【Menu/Exit】 key Confirm current setting 【Set】 key Choose between or navigate settings 【Up/Down】 key ▲/▼ Buzzer The following combinations of buzzer show different statuses of the printer.

  • Page 22: Attaching Power

    Dascom DC-240 User Guide V1.0 1.4 Attaching Power （1）Make sure the printer and the computer are powered off. ① （2）Connect the power cord to the power adapter.② （3）Connect the power adapter to the printer.③ （4）Connect the power cord to the power socket. ④...

  • Page 23: Connecting To Computer

    Dascom DC-240 User Guide V1.0 1.5 Connecting to Computer The standard On-board ports of this printer is a USB port it is located on the rear side of the printer. （1）Ensure your printer is switch off. （2）Insert the interface cable into the corresponding port.

  • Page 24: Installing Windows Driver

    Dascom DC-240 User Guide V1.0 1.6 Installing Windows Driver The driver is the connection and transformation platform between the printer and the computer operating system to achieve the interactive processing of the information.User can set up relevant settings, get print status and etc. via driver.
  • Page 25 Dascom DC-240 User Guide V1.0 (2) Select the Driver Selection and appropriate Port Selection, click “Next”. (3) Set up the Printer name or go with the default, click “Start” to begin the process.
  • Page 26 Dascom DC-240 User Guide V1.0 (4) Waiting for the installation. (5) When the Driver has been successfully installed, click the “Finish” button.

  • Page 27: Chapter 2 Installation

    Dascom DC-240 User Guide V1.0 CHAPTER 2 INSTALLATION 2.1 Installing Cards Cards can be loaded automatically from the card cassette, which can hold a large quantity of cards making it convenient for mass or large-scale printing. 2.1.1 Card Specifications This printer supports CR-80 cards.

  • Page 28: Loading The Cards

    Dascom DC-240 User Guide V1.0 2.1.2 Loading the cards Open the card cassette. （1） the cards neatly to the （2）Load Card cassette.(①) Then close the card cassette to its original position .(②) Please load the cards carefully. If the card is inserted in the wrong direction, the...

  • Page 29: Adjusting The Card Inlet According To The Thickness Of The Cards

    Dascom DC-240 User Guide V1.0 2.1.3 Adjusting the card inlet according to the thickness of the cards The factory default supports 0.76mm (30mil) card thickness. Confirm the correct thickness setting before installing new cards to the card cassette. The printer configures with 0.25mm(10mil)~ 0.76mm(30mil) and 0.76mm(30mil)~ 1.25mm (50mil) , 5 levels.

  • Page 30: Replacing The Ribbon

    Dascom DC-240 User Guide V1.0 2.2 Replacing the Ribbon Change the ribbon when the OLED Display prompts [RIBBON END] message. Approved Ribbons for this printer: Type Description YMCKO yellow, magenta, cyan, black, transparent K-only black K2-PLASTIC black K3-PAPER black Please contact your local Reseller for ribbons not listed above.
  • Page 31 Dascom DC-240 User Guide V1.0 Consume the Ribbon as soon as possible after purchase （1）Press the cover open button to open the top cover. （2）Flatten the ribbon film and put the Ribbon into the Ribbon Cartridge slot (①). Pay attention to the direction of the handle (②).

  • Page 32: Printing Capacities

    Dascom DC-240 User Guide V1.0 2.3 Printing Capacities Most of the DASCOM K ribbons are given for an average of about 2,000 prints per roll. However, depending on the layout, the ribbon achieves a different number of prints, as demonstrated hereafter:...

  • Page 33: Replacing The Cleaning Roller

    Dascom DC-240 User Guide V1.0 2.4 Replacing the Cleaning Roller One Cleaning Roller is shipped with each Ribbon in a package. IMPORTANT: Replace the cleaning roller each time you change the ribbon to guarantee the print quality and protection of the Print Head.

  • Page 34: Printing Card

    - CardEditor). 2.5.1 Using CardEditor CardEditor is an editing software for Dascom smart card Printers. You can quickly create and edit the content that needs to be printed with this software. (1) Double click the“CardEditor” logo to open the software, choose “Create Card” ,then click “System template”, you can select the template you want.
  • Page 35 Dascom DC-240 User Guide V1.0 (3) On the right menu, you can see the items “Attribute”, “Background” and “Card Format”: 1) Choose “Attribute”, you can set the database. 2) Choose “Background”, you can change the background of the print content.
  • Page 36 Dascom DC-240 User Guide V1.0 (5) Double click the template, you can edit the content, then click the “print” logo to print: You can set the amount of cards and number of copies before printing: （Note: If "print black element" is selected, black objects will be printed with priority.

  • Page 37: Using Settings

    Dascom DC-240 User Guide V1.0 2.5.2 Using settings The main selections of the Printer Driver are “General”, ”Card front”, ”Advance”, ”Card front”, and “Maintenance”. “Gerneral” Tab Card Size  Copies (Print Quantity)  Ribbon Option (Automatic Ribbon Detection)  Card Orientation (Portrait or Landscape)
  • Page 38 Dascom DC-240 User Guide V1.0 “Card front” Tab Printing Capability (selects printing in Color or Black only)  Black data print method (User can print black via print K color or YMC secondary colors and K color  or YMC colors. As well as, user can choose monochrome printing, color printing) Image setting (The default sharpen contrast is 3, the adjustable range is 0-10.)
  • Page 39 Dascom DC-240 User Guide V1.0 Black Options  Black level Set up the limits on RGB value defined as Black.  The applicable object in valid area of black printing Set up the applicable object in valid area of black printing, includes black text data, black figure data, black data in monochrome image and black data in color image.
  • Page 40 Dascom DC-240 User Guide V1.0 Black A Edit Area Select->Valid Area： Whole Card: All of the black content will be printed by K-Ribbon. Defined: Define the area that black content will be printed by K-Ribbon. Undefined: Define the area that black content will NOT be printed by K-Ribbon.
  • Page 41 Dascom DC-240 User Guide V1.0 Watermarks Setting O Layer Area: Printing area and content of layer O,"None" , "Full Page" and "From Bitmap".  Coverage mode: Normal and reverse. O layer do not print when choosing” Full Page” in the O ...
  • Page 42 Dascom DC-240 User Guide V1.0 “Advance” Tab Output Resolution-Standard ,Best and Custom  Input Resolution  Enable Status Monitor (Enable or Disables Printer Status Monitor utility)  Color Management (“Build-In” selects the System for color rendering or “Disable” to leave it to ...
  • Page 43 Dascom DC-240 User Guide V1.0 “Maintenance” Tab  Test Data (Print a Test Card with Serial #,Model #,Firmware level, MAC Address)  Printer (User can check the Printers DPI, the maximum printing area and minimum printing area.)  Printer setting (Details of Printer parameters in User Mode or Service Mode.)

  • Page 44: Updating Firmware

    It’s very easy to update the firmware, but if the installation of firmware is incorrect, the printer will be damaged. Before updating, please contact DASCOM dealer for advice on the implementation of the upgrade. In general, updates are required only when a problem or failure is explicitly identified in DASCOM.
  • Page 45 Do not interrupt the transmission between the computer to the Printer during the download. (Such as switch off the printer or computer power, unplug the cable, etc.). Otherwise, Printer might not restart. In case of such a failure, please contact your DASCOM dealer.

  • Page 46: Chapter 3 Normal Mode And User Mode

    Dascom DC-240 User Guide V1.0 CHAPTER 3 NORMAL MODE AND USER MODE You can change between Normal and User Modes when the Printer is operating. This section outlines the differences between these two modes and how to switch from one to the other.

  • Page 47: User Mode

    Dascom DC-240 User Guide V1.0 3.2 User Mode User Mode allows changing the parameters and checking the status.  Steps to change from Normal Mode to User Mode: 1) After OLED displays [READY], press Menu/Exit Key for 1 second then release it. The OLED changes its display to [Printer Info.], which is the entry menu in User Mode:...
  • Page 48 Dascom DC-240 User Guide V1.0 Function of four keys in User Mode:  Menu/Exit button: back to its parent menu, i.e. one level up in the menu hierarchy.  ▲button: previous item.  ▼button: next item.  SET button: an affirmative response to the second line in the OLED ...
  • Page 49 Dascom DC-240 User Guide V1.0 When SET: >> appears on the second line of the menu, pressing SET button enters available sub-menus. Below, the right menu is the sub-menu of the left one. Printer Info SET: >> SET button Printing times...

  • Page 50: The Major Menus

    Dascom DC-240 User Guide V1.0 3.3 The major menus  Printer Info  Head Info  Version Info  Printer Setup  Card Setup  Ribbon Setup  Image Setup  Interface Setup  Cleaning  Option  Reset User Default 3.3.1...

  • Page 51: Sub-Menus For Printer Setup

    Dascom DC-240 User Guide V1.0 3.3.4 Sub-menus for Printer Setup View and change operation parameters:  Buzzer: OFF\ON  Power Save Mode: OFF\ 5~120  Language: Chinese\English\Japanese  OLED Contrast: （0--255）  Feeder Check:OFF\ON  Preheat Enable: OFF\S:20 E:25 (10--50) ...

  • Page 52: Sub-Menus For Interface Setup

    Dascom DC-240 User Guide V1.0 Color Brightness: light \ dark \ clod \ user  K Smooth: Smooth \ Standard \  3.3.8 Sub-menus for Interface Setup  USB ID: OFF / ON 3.3.9 Sub-menus for Cleaning Execute the cleaning process following instructions shown on the OLED display.

  • Page 53: Chapter 4 Cleaning

    Dascom DC-240 User Guide V1.0 CHAPTER 4 CLEANING 4.1 Cleaning with a Cleaning Card Use the Cleaning Card provided to clean the Card Transport Roller if cards do not feed smoothly. We recommend cleaning the rollers after printing 250 cards.

  • Page 54: Chapter 5 Troubleshooting

    Dascom DC-240 User Guide V1.0 CHAPTER 5 TROUBLESHOOTING 5.1 Warning Messages and Troubleshooting This printer is designed for minimal user intervention. Occasionally, the OLED displays messages to advise users to take corrective actions. After clearing an error, press SET Key to initialize the printer and [Ready] will be displayed.

  • Page 55: Valuable Help From You For Troubleshooting

    Dascom DC-240 User Guide V1.0 5.2 Valuable Help from You For Troubleshooting Help us identify the following for us to resolve your problem(s): The version number of the software installed.  You can confirm the Driver version number installed in your Microsoft Windows PC by the follow ...

  • Page 56: Troubleshooting

    Dascom DC-240 User Guide V1.0 5.3 Troubleshooting Do not attempt to use any tool to fix any problem. This may cause serious damage to the printer. 5.3.1 Faults Related to Printing No print out? Check the printer driver ① Check compatible printer driver for Microsoft Windows.
  • Page 57 Check if your cards meet specifications. Recommend that you purchase cards from Non-genuine cards Dascom authorized reseller. If the problem persists, please contact your Dascom reseller. Improper ribbon Check that print ribbon is installed Blank Cards installation properly.
  • Page 58 Check if ribbon is installed properly. Check that the ribbon is running smoothly. ⑥ Check Print Head If a straight white line(s) travels across the length of your card, the Print Head may be dirty or defective. If the problem persists after cleaning, please contact your Dascom Reseller.

  • Page 59: Clear Jammed Card

    Print Head. Consult your Dascom Reseller if print head replacement is necessary. To meet DASCOM’s warranty policy for print head replacement, you must: Use Dascom approved consumables, including cards, ribbons and serviceparts.

  • Page 60: Technical Support

    User Guide V1.0 5.4 Technical support If you have trouble configuring and using a printer, read this manual carefully. If you still can't solve the problem, you can get detailed information and help via the DASCOM partner network. 5.4.1 DASCOM partner network If you have any problem can’t be solved, please contact the DASCOM dealer.

  • Page 61: Chapter 6 Specification

    Dascom DC-240 User Guide V1.0 CHAPTER 6 SPECIFICATION Model DC-240 Printing system Direct thermal printing Single-sided printing, Function edge to edge printing, Resolution 300×300DPI, 300DPI × 600DPI Card thickness 0.25~1.25mm (10 - 40 mil) PVC, ABS, PET, PET-G, TESLIN, Composite material, Card type 85.6mm×53.98mm (ISO ID-1/CR-80)
  • Page 62 Dascom DC-240 User Guide V1.0 Option CardEditor software Consumable: Dascom certified Ribbons with Intelligent Technology Automatic printing settings and adjustment Cleaning suit: DASCOM cleaning kit; (Cleaning card; Cleaning Roller with viscosity) Supported OS Windows XP / Vista / 7 / 8 / 10 / 11, 32&64bit OS Adaptive AC 100~240V, 50/60Hz （Use only supplied adapter SAWA-55-25024B of...

  • Page 63: Appendix I Fcc Statement

    This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with Dascom instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause...

  • Page 64: Appendix Ii Dascom Representatives

    Appendix II DASCOM REPRESENTATIVES GERMANY UNITED KINGDOM DASCOM EuropeGmbH DASCOM GB Ltd Heuweg 3 Hart House, Priestley Road, 89079 Ulm Basingstoke, Hampshire Germany RG24 9PU, England T el.: +49 (0) 731 2075 0 Phone: +44 (0) 1256 355130 Fax: +49 (0) 731 2075 100 Fax: +44 (0) 1256 481400 www.dascom.com...

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