Troubleshooting
2. Check the baud rate setting in the programming menu. It can
be set for "Auto," "F" (19.2 K), "M" (16.8 K), or "S"
(14.4 K).
Dedicated Line Problems
Dedicated lines experience many of the same problems as normal
dial lines. The difference in operation is the connect sequence.
There is no call progress such as dial tone or ringing. When you
select "Go Online," the Remote Module sends out a calling tone
that initiates the train sequence from the Switch Module.
No Connection/No Answer
Tone
To correct this problem, do the following:
1. Does the display on the telephone say "Go Online"? Then press
2
to start the session.
2. Check the power connection on the Switch Module.
3. Check the LED on the Switch Module and compare it to the
LED diagnostic sheet. The Switch Module may be defective.
4. Check that the DIP switches on the Switch and Remote
Modules are set for a dedicated line (DIP switch #2 should be
ON).
5. Go on-line and monitor the call progress on the Remote Module
speaker.
Issue 3 July 1997
4-11
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