Problem
Unexpected characters print or
characters are missing.
Troubleshooting
Solution
• Make sure you are using the correct print driver.
• Turn the MFP off and back on.
• Make sure the USB or Ethernet cable is firmly plugged into its
corresponding connector on the back of the MFP.
• Restore Factory Defaults. See
for more information.
Solving print quality problems
128
Restoring factory defaults