Page 1 DX-80 Installation & Maintenance Manual...
Page 2 C o m d i a l C o r p o r a t i o n 1 0 6 C a t t l e m e n R o a d S a r a s o t a , F l o r i d a 3 4 2 3 2 1 - 8 0 0 - C O M D I A L P7290 IMM 03/01...
Page 3 Information in product documentation is subject to change without notice and does not represent a commitment on the part of Comdial®. No part of Comdial® manuals may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, for any purpose other than the purchaser's personal use, without the written permission of Comdial®.
Page 4: Table Of Contents
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Table of Contents 1. Overview..........................1-1 System Technology................................1-1 Optional Equipment..............................1-1 Configuration..................................1-2 Voice Processing Modules ............................1-2 Configuration Table ..............................1-4 Key Service Unit................................1-4 Power Supply.................................1-5 CPM (Central Processor Module) ..........................1-6 408M (KSU1 component) ............................1-6 408E ....................................1-7 APM4 (Analog Port Module - 4 Circuits)........................1-8...
Page 5 ....................3-1 Alarm Clock – Extension ..........................3-3 Alarm Clock – System (System Reminder) ........................3-5 Alphanumeric Display (Super Twist)..........................3-6 Answering Machine Emulation (via DX-80 Voice {Voice Mail} System)..............3-7 Attendant Administration (Admin.) .......................3-9 Attendant ..................................3-11 Attendant / Extension DSS Console Button Programming ..............
Page 6 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL CO Line Type Assignment..............................3-80 Conference, Meet Me ....................... 3-81 Conference, Supervised/Unsupervised ....................3-84 Database Administration – Via PC-DBA......................... 3-88 Database Administration – Via Any Digital Extension....................3-96 Default Set ..............................3-98 Dial Pad Confirmation / Touch Tone ......................
Page 7 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Hour Mode Selection (12/24) ............................3-154 Intercom Calling - Non Blocking ............................3-156 - Intercom Button ............................3-156 Intercom Mode Selection ...........................3-156 Intrusion - Extension/CO Line............................3-157 Last Number Redial ............................3-160 LCD & Interactive Buttons ................3-161 Loud Bell / External Page / Music Source – Control ....................3-161 Meet Me Page ............................3-163...
Page 8 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL UCD Voice Announce Group ............................3-231 Voice Announce – Hands-free Reply .......................3-233 Voice Call Recorder (via Voice Mail System) ..................3-234 Voice Mail – Analog Integration .............................3-235 Voice Mail – Digital Integration (optional) ........................3-243 Volume Control.................................3-246 Warning Tone / CO Line Call Limiter..........................3-247...
Page 9: P7290 Imm
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL TOC-6 P7290 IMM...
Page 10: Overview
ANUAL 1. Overview The Comdial DX-80 is a fully digital hybrid key telephone system. The DX-80 utilizes “Loop Start” central office (Telephone Company) line interfaces and a mix of analog and digital extension ports to provide office communications and connectivity to the Public Switched Telephone Network. The DX-80 delivers a vast array of office productivity features and telephone use enhancing features including Caller Identification (required Telephone Company subscription) in the standard package.
Page 11: Configuration
Voice Mail systems. However this term is too generic to accurately describe the options available and how they might be applied.) The optional Voice Processors that can be added to the DX-80 are fixed system resources that do not require peripheral device ports (analog or digital). This significant advantage means that the DX-80 VP options can be added to any DX-80 configuration without “port loss”.
Page 12: P7290 Imm
The AAM is then capable of handling four calls simultaneously. Callers answered by the AAM are greeted by one of four (4) greetings associated to the DX-80 mode of operation (Day / Evening / Alternate / Temporary). Various other announcements are also included for caller processing (see Automated Attendant in the Features section of this manual for more details).
Page 13: Configuration Table
Key Service Unit The DX-80 Key Service Unit (KSU) is a modular flat-pack design. Two KSU’s (KSU1 and KSU2) may be equipped to achieve the total system capacity of 16 CO lines, 56 Extensions (48 digital and 8 analog) and 8 Voice Processing Channels.
Page 14: Power Supply
Figure 1: DX-80 Key Service Unit Power Supply The power supply circuitry of the DX-80 incorporates a linear design AC transformer with a choice of input voltage taps. The transformer primary windings are shipped wired for 117vac applications. A factory insulated tap wire may alternately be connected for 230vac applications.
Page 15: Cpm (Central Processor Module)
COM4 if required to expand the system CO Line capacity. The other two ribbon cables located at the upper center and oriented in a vertical position. J4 is used to interface the DX-80 CPM. J5 connects to the standard APM4 installed in KSU1.
Page 16 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL COM4 APM4 ribbon cable ribbon cable CPM ribbon cable Four Loop Start CO Line ports Eight digital ports Power Failure port Figure 2: KSU1 shown with cover, CPM and APM4 removed. (408M exposed) The fourth CO Line port is equipped with CNG Fax Tone Detection circuitry.
Page 17: Apm4 (Analog Port Module - 4 Circuits)
RJ-11 connectors along the bottom edge of the module. APM4 (Analog Port Module - 4 Circuits) The APM4 provides four separate analog device ports. This allows the DX-80 to support auxiliary office equipment found on the business premises such as fax machines, PC/Mac modems and analog telephones (single line telephones).
Page 18: Com4 (Central Office Module - 4 Circuits)
The COM4 module is installed in the dedicated position via J1 of the 408M/E. The COM4 interfaces 4 loop- start CO (Central Office [Telephone Company]) lines. Since one COM4 may be installed in KSU1 and one COM4 may be installed in KSU2, the DX-80 system CO line capacity may be expanded to interface 16 total CO lines.
Page 19: Mdm (Modem Module)
When installed, the servicing technician uses PC-DBA and a modem (in the PC) to place a call to the site where the DX-80 is installed. If one of the voice processing systems are installed, routing to the modem extension is automated. Otherwise the person who answered this data call must transfer the call to Extension 199*.
Page 20: Aam (Automated Attendant Module)
The Super Twist LCD eliminates the need for contrast adjustment and enhances angled viewing position clarity of displayed data. Since the DX-80 includes Caller ID as a standard feature, the LCD also enables every designated ringing extension to receive Caller Identification* data for incoming CO line calls. (*Note: this feature requires a subscription from the servicing telephone company.)
Page 21: Dss (Direct Station Selection Terminal)
DSS (Direct Station Selection Terminal) The DSS Console is a digitally interfaced component of the DX-80. It connects to the system via any available digital port (408M/E or DPM8 digital port). The DSS is equipped with 60 Programmable Buttons. 12 of these buttons are intended for features code storage only and do not have LED indications associated with them.
Page 22 4 DSS Consoles each if required. The maximum DSS Consoles supported by the DX-80 is 12. Each equipped DSS Console requires one digital port therefore the total number (system capacity) of speakerphones possible is reduced by one for each DSS console installed.
Page 23: Specifications
03/01 NSTALLATION AND AINTENANCE ANUAL Specifications Current draw: Use this chart to calculate the Amphour requirements of the DX-80 system based upon its configuration. This information is typically used to apply UPS battery requirements. Current Draw Extended Component (Amps) Quantity...
Page 24: System Criteria And Capacity
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL System criteria and capacity: Time Slots: PCM - 32 time slots x 4 Highways (128 voice channels) TDM 64 Time Slots (data processing) Customer Database memory protection 300 hours via on-board lithium battery (no charging...
Page 25: Electrical Data
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Paging: 8 Internal Page Extension Groups 1 External Page Port 1 Internal All Call 1 System (Internal/External) All Call Speed Dialing: 1000 total bins, dynamically allocated. 200 bins at default allocated for system-wide use.
Page 26: Environmental Data
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Electrical Specifications Ringing Sensitivity 40v RMS 25 Hz Ringer Equivalence Number CO Line Signaling DTMF amplitude (-5 dB,-7 dB) +- 2 dB, @ approx. 2 Pulse Dialing ratio 60/40 @ 10 PPS Music source / Background Music...
Page 27: Wiring Data
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Unit Specifications 138 mm 4.5 in. 21 mm 7/8 in. 7241 FL-4 210 mm 8.25 in. 0.5Kg 138 mm 4.5 in. 21 mm 7/8 in. 7241E FL3HR 210 mm 8.25 in. 0.3Kg 138 mm 4.5 in.
Page 28: Signaling (Internal) Data
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL FCC Registration Numbers For systems configured for Key System operation (each CO line appears D6XTAI-40144-KF-T on its own dedicated button). For systems configured for hybrid operation (CO lines may be accessed D6XTAI-40145-MF-T by dial codes and Pool/Loop buttons).
Page 29: Mtbf (Mean-Time Between Failure) Data
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL MTBF (Mean-Time Between Failure) data: Mean-Time Between Failure Analysis System components Cabinet Assembly 86.0 Power Supply Unit 170.0 2915.7 408M 11407.3 DPM8 3560.8 COM4 6146.5 APM4 6860.2 761.0 2337.3 Method: Use the figures above for each unit installed (or to be installed) and calculate the total for this system configuration.
Page 30: Installation
11. Route telephone and CO line port interface connections through the appropriate KSU opening (lower left corner) and connect to them to the interface port. The four pair modular plug pre-terminated DX-80 cable can be used to aid in this requirement (PN-724PR).
Page 31: Site Planning
(such as those generated by heavy motors, copy machines and some kitchen appliances). IMPORTANT! The DX-80 system must be installed in a climate controlled environment. When equipped with optional voice processing modules, the system takes on the characteristics of a mechanically driven computing storage device.
Page 32: Preparing The Main Distribution Frame
Standard punch-down terminal block(s) (66M1-50 type) as required. • Four or six conductor crimping modular plug assemblies for each port interface. Or, a better choice is to use DX-80 PN “RJ11-4P” cables to extend DX-80 ports to the MDF. • AC voltage surge/spike protector.
Page 33: Ksu Wiring
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Follow these instructions to mount the KSU. Select a suitable location for the KSU1 considering that the expansion (KSU2) may be installed at the same time or sometime in the future. KSU1 and KSU2 may be mounted such that they are side-by-side or mounted one above the other.
Page 34: Mdf (Main Distribution Frame)
From this connector block - ports are extended to station cables using standard jumper wire. No MDF Since the Comdial DX-80 is equipped with RJ-11 interfaces for all port connections, it is possible to route station cables into the KSU directly without use of 66M1-50 connector blocks. Using quality modular connectors and crimping tool, each terminal cable can be connected directly to the port required.
Page 35: Typical Mdf Installation
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Typical MDF Installation The example install below illustrates a two-cabinet installation using the MDF installation method. Dedicated AC Outlet. (Dedicated means that “Station” this AC Cables from outlet has telephones no other equipment...
Page 36: Ksu Components
Ports, 1 Power Failure Port, and 8 Digital Extension Ports. See the following diagram to locate the various ports provided on the 408M/E. The 408M/E is also the interface point for the various add-on modules of the DX-80 system. All peripheral See Diagram X as a reference of the various interface modules connect to the DX-80 via the 408M/E.
Page 37: Ksu Assembly - Add-On Modules
408M/E. Modules are mounted using standoff posts. Two standoff post sizes are used in the DX-80. The APM4 modules must be installed using the nickel color 2.5 cm standoffs. All other modules use brass color 2.0 cm standoffs. Proper use of standoff is imperative to assure proper system operation.
Page 38: Adding A Dpm8 (Digital Port Module - 8 Port)
Two DPM8 (Digital Port Module, 8-port) modules can be added to each KSU of the DX-80 system. These modules expand the DX-80 system extension capacity to a maximum of 24 digital ports in each KSU (48 total digital ports). DPM8’s are installed by connection to the 408M/E via the Extension Expansion module connectors (“J2” and “J3.”) These connectors have the logical system address of SLOT 2 and SLOT 3 in both Cabinet 1 (KSU1-408M) and Cabinet 2 (KSU2-408E).
Page 39: Adding An Apm4 (Analog Port Module - 4 Port)
One APM4 (Analog Port Module, 4-port) can be added to KSU1 and two APM4’s can be added to KSU2. These modules expand the DX-80 system extension capacity to a maximum of 8 analog ports in each KSU (16 total analog ports when used in both KSU 1 &...
Page 40: Adding A Com4 (Co Line Module - 4 Port)
One COM4 (CO Line Module, 4-port) can be added to KSU1 and one COM4 can be added to KSU2. These modules expand the DX-80 system CO Line interface capacity to a maximum of 8 CO Line ports in each KSU (16 total CO Line ports when used in KSU 1 &...
Page 41 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL COM4 408M CO Line directory number matrix per installed location 408M in KSU1 COM4 in KSU1 408E in KSU2 COM4 in KSU2 SLOT 1 SLOT 5 SLOT 1 SLOT 5 740,741,742,743 744,745,746,747 748,749,750,751...
Page 42: Adding An Mdm (Modem Module)
One MDM (Modem Module) can be added to KSU1. The Modem Module will allow remote access to the DX-80 telephony system database and Maintenance functions using the PC-DBA utility. (The MDM does not provide access to the DX-80 DX-SO Voice Mail/AA.) At default the MDM directory number is “199.”...
Page 43: Adding An Aam (Automated Attendant Module)
One AAM (Auto Attendant Module) can be added to KSU1. The AA Module adds automated attendant functionality to the DX-80 system with 10 integrated announcements. (The AAM does not provide voice mail functions.) Refer to the specific feature description “Automated Attendant” for information about announcements and programming CO Lines to be answered by the AAM.
Page 44: Adding A Music Source(S)
Adding a Music Source(s) Two sources of music can be connected to the CPM of the DX-80 system for use with the features: Music On Hold and Background Music. (Optionally, an internal musical tune or tone can be used for callers on hold.
Page 45: Adding An External Pager (Paging System)
Adding an External Pager (paging system) One port is provided at the CPM of the DX-80 system for use with external paging system apparatus. When DX-80 users dial the external pager code (“777” at default) or dial the Tenant Group All Page code (“400” at default), voice announcements can be made over the external paging equipment.
Page 46: Connecting A Serial Cable For Pc-Dba
Connection to the PC is made via an available 9-pin serial port connector that is designated as COM1 or COM2 in the PC configuration. Once the cable is linked between the PC and the DX-80 CPM, PCDBA port, PC-DBA can be used to program the DX-80 system and backup the user database.
Page 47: Connecting A Serial Cable For Smdr
PC configuration. Once the cable is linked between the collection device and the DX-80 CPM-SMDR port, the collection device must be programmed for compatible link protocol (baud rate). (At default the SMDR port baud rate is set at 9600 bps.)
Page 48: Power-Up Initialization
Power-up Initialization Proper operation of the DX-80 system requires that the system be initialized at the time of start up. The installation of the DX-80 is complete only when this critical operation is performed. Occasionally it may be required to perform this initialization process after the original installation, but this is rare.
Page 49 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL 2-20 P7290 IMM...
Page 50: Features
AINTENANCE ANUAL 3. Features The DX-80 system has a variety of features designed to provide maximum call handling efficiency and flexibility. This section details these features, which appear alphabetically. Account Code – Voluntary / Forced / Verified Account Codes can be entered at any extension voluntarily to record an association of the call in progress in detailed records output from the DX-80 system (SMDR).
Page 51 Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. The program title page displays. • Press any key at the program title page to enter the Main Menu.
Page 52: Alarm Clock - Extension !6
Continue making other programming changes or exit PC-DBA programming. Note: changes made via PC-DBA are NOT updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming Guide section of this manual to learn more about this procedure.
Page 53 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing [DX-80] at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 54: Alarm Clock - System (System Reminder)
Alarm Clock – System (System Reminder) The DX-80 system may be set to alert all Digital Extensions at predetermined intervals during the day. Eight (8) intervals are available for predetermined operation. The “Play Time” is also predetermined and set in the system programming.
Page 55: Alphanumeric Display (Super Twist)
The LCD is very useful for sending and receiving preprogrammed messages. Since Caller ID is a standard DX-80 feature this valuable identification feature (if subscribed from the local telephone company) will greatly enhance the way outside callers are handled. The LCD enhances many system features as well;...
Page 56: Answering Machine Emulation (Via Dx-80 Voice {Voice Mail} System)
Answering Machine Emulation (via DX-80 Voice {Voice Mail} System) Answering Machine Emulation requires the DX-80 Voice (VM) System. This feature ‘Mimics’ the call screening feature of a simple analog answering machine. Within a specified time after a call is answered by an extension user’s Voice Mail Box, that user can monitor/screen callers as they leave a message.
Page 57 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 58: Attendant Administration (Admin.) !-0
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 59 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL back next Press [ ] or [ ] until the appropriate greeting/message displays. show Press [ ] for selected greeting/message to record a new greeting/message, play the current greeting/message, or change the maximum record time for that greeting/message. The current record time for the selected message displays.
Page 60: Attendant
“500.” Attendant One primary attendant may be assigned in each of the DX-80 system’s three (3) Tenant Groups. The standard Digital Speakerphone will serve as the attendant telephone. When assigned as attendant, this extension supports general system functions like Line Recall, Forced Incoming ICM Call Forward and manual evening or alternate service mode operation.
Page 61 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Conditions The extension User Password programmed for the Attendant extension is required for entry into Attendant Administration, Caller ID Table and Ring Mode Only the designated Attendant extension can manually change the system Ring Mode.
Page 62: Attendant / Extension Dss Console Button Programming !,1
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then press «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 63 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 64: Attendant / Extension Dss Console
The Attendant/Extension DSS Console is a self contained digital terminal that interacts with a predetermined digital speakerphone. The console has 60 programmable buttons that can be used for easy access to the DX-80 systems many CO lines, extensions and features. The first forty-eight buttons have dual colored LED’s that allow status monitoring of system resources such as CO Lines and Extensions.
Page 65 Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. The program title page displays. • Press any key at the program title page to enter the Main Menu.
Page 66: Automated Attendant (Optional)
The optional Automated Attendant Module (AAM) may be added to the DX-80 System. The AAM is installed inside of KSU1 and provides a maximum of 120 seconds of programmable voice announcements. The AAM provides four ports to handle four (4) simultaneous callers.
Page 67 0 for the system attendant.”) BYE MSG. - This is the message that callers hear when the DX-80 system is about to disconnect them. This occurs when the caller dials nothing after a Busy Message or No Answer Message has been played.
Page 68 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL • To change the total length allotted to this message, press [ save Ø Enter the new time in seconds (00-99) then press [ play • Press [ ] to hear the current contents of this greeting/message.
Page 69 ] (change). The DISA Code is assigned to provide a caller access to any DX-80 system resource (e.g., extensions, CO lines, etc.). The code may be any dial pad single-digit from 0-9, *, or #. (Note: The system will not allow any digit to be assigned to more than one function.
Page 70 Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. The program title page displays. • Press any key at the program title page to enter the Main Menu.
Page 71: Automatic Co Line Ringing Modes
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 72 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL JUN 22 THU 5:13 EVE 105 Conditions Automatic CO Line Ringing time settings must be programmed in Time Switching and set for seven day a week The system Ringing Mode must be set to Time Mode for Automatic CO Line Ringing.
Page 73: Automatic Hold !94
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 74: Automatic Record (Via Dx-80 Voice Mail System) !34
Default Setting Auto Hold Disabled Automatic Record (via DX-80 Voice Mail System) !34 The system permits 8 extensions to have the Automatic Recording capability. When this feature is enabled for an extension, the system will record all conversations at that extension automatically whenever the user is on an internal/external call.
Page 75 Voice Record button must be pressed prior to pressing Hold. Auto Record and Voice Record occupy one voice channel on the DX-80 Voice Mail system during the record operation. This resource consuming function should be deployed with careful consideration of the total available voice mail channels and the overall impact on other voice mail/auto attendant related functions.
Page 76: Automatic Redial !45
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 77 Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. The program title page displays. 3-28 P7290 IMM...
Page 78: Automatic Selection (Co/Intercom) !62
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 79: Auxiliary Lamp / Led Status Bar
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Press [9][5]. The display will show the current selection. (“ICM” = Intercom). Press [ ] to select Intercom dial tone as the appropriate operation when the handset is lifted. Press [ ] to select a specific CO Line number to access when the handset is lifted. The system will prompt you for the CO line directory number to select.
Page 80: Background Music (Bgm)
Background Music (BGM) The DX-80 system has two (2) standard external music source inputs for Music On Hold and Background Music. When a Digital telephone is idle and this feature is activated, you can monitor background music (BGM) through the telephone speaker.
Page 81: Battery Back-Up (System)
AINTENANCE ANUAL New DX-80 systems are shipped with the “Cold Start/Normal” option strap in the “Cold Start” position. When a new DX-80 system is received this strap MUST be moved to the “Normal” position to allow system operation. Note: We recommend that the system power be restored in a timely manner since the Lithium Ion battery is not recharged.
Page 82: Busy Ring - Allow/Deny !,2
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL save • Press [ • Press twice to exit programming and return to idle condition. Operation Press the button programmed for the extension to be called. Lift the handset to talk privately. Hang up when the conversation is completed.
Page 83: Call Operator / Attendant
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Call Operator / Attendant The extension that is programmed as the Attendant may receive multiple internal calls via the programmed Operator Code. The Operator Code is “0” at default. Related Features Flexible Numbering Plan...
Page 84 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL the resulting code will be two digits. The “Leading Digit” may be input as a single digit or both digits. See the table below for some examples: Length Leading Resulting Code Comments Usual assignment. Users dial “0” to reach the system attendant.
Page 85 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 86: Call Back - Co Line [Cbck]
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 87: Call Back - Extension [Cbck]
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Call Back – Extension cbck This feature allows you to queue an extension, which is busy, in Do Not Disturb (DND) or idle. When you send a Call Back to a busy extension, the Call Back process will begin when the busy extension hangs up. When you send a Call Back to an idle extension, the Call Back process will begin once the user performs an operation at that extension and then hangs up.
Page 88: Call Duration Timer
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Your extension will return to an idle status. To invoke a Call Back at an extension that is in the Voice Announce mode, you must first Force Tone Ringing ( If the Call Back is not answered during the reply alert ringing, the response message will be displayed until...
Page 89 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Operation – Setup Press . The display will show: CALL FORWARD all busy next All Call Forward Press [ ]. The display will read: ALL FWD. bksp save chg Input the directory number (extension or Hunt Group) where calls are to be forwarded.
Page 90 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL NO_ANS FWD. XXX co icm/co icm 14. Select the type of calls to forward. • co = CO Line incoming or transferred calls • icm/co = both intercom and CO Line calls •...
Page 91 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL PSWD bksp save chg 15. Input the password of the extension where the calls are to be forwarded from. FORWARD 16. Press [save]. Confirmation tone is heard, the extension returns to idle, and the display shows...
Page 92 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 93: Call Forward - Co Line Predefined (No Answer Condition)
Ringing at the “DAY” and “EVE” assigned locations continues until the CO Line has been answered. When CO Lines are Call Forwarded – Predefined to the DX-80 Voice Mail system, special handling of the ringing line occurs. The directory number of the CO Line (740-755) is sent to the VM system so that automated attendant handling can be customized for the CO Line to be answered.
Page 94 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 95: Call Forward - Extension Predefined
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 96 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 97: Call Park / Call Park Answer !73
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 98: Call Pick Up - Group
ANUAL Call Park is very similar to Call Transfer except there is no ringing at the park destination. The DX-80 Call Park method eliminates multiple call park codes using the same code followed by the user extension number. Related Features...
Page 99: Caller Id To Analog Ports (Standard)
When Caller ID data is received on CO Lines connected to the DX-80 system this caller ID data is re-broadcast to analog devices connected to analog ports of the DX-80 system. This means that standard analog telephones that support the telephone company enabled Caller ID will function for this purpose even when connected “behind”...
Page 100: Caller Id (Standard On All Co Lines)
The DX-80 system is equipped standard to receive Type 1Caller ID data from the telephone company on all CO Line interfaces. This data when received by the telephone company will be displayed on all ringing digital speakerphones, Caller ID equipped wireless/wired Single Line Telephones and Voice Mail ports.
Page 101 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Related Programming Call Handling - CID Programming Code System Resource - CID Name Table Assignment, CID Name Table Programming Operation While in an idle condition (not involved in any calling), press the CID Table code .
Page 102 .” (Note: This eight-character password can be changed.) show • Press [ ]. The DB Item Select screen displays. Program CID codes required for seamless CID callback operations in the DX-80: • Input 03-25 to program the International Prefix. Or… •...
Page 103 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 104: Camp On - Extension [Camp]
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Camp On – Extension camp Camp-On is used to privately alert a busy extension for immediate consultation. Camp-On alert tone is heard at the busy extension when the initiator invokes the Camp On. The party currently speaking with the busy extension does not hear the tone.
Page 105 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 106: Co Line Alternate Route
CO Line Alternate Route CO Line Alternate Route works with the DX-80 system CO Line Groups. When this feature is invoked users may be routed over CO Line groups that they did not necessarily access. This feature is useful in high traffic environments when the use of secondary and tertiary CO Line selections may periodically be required.
Page 107 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 108: Co Line Assignment
CO Line Assignment CO Line Assignment is the DX-80 system utility used to assign CO Lines to extensions for out-calling access. The DX-80 system allows the assignment of CO Lines to extensions in a matrix fashion such that complete flexibility is possible.
Page 109 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 110: Co Line Calling & I-Use Indication
This lamping condition is referred to as I-Use Indication (the indication that you are using this CO Line.) Lamps for the same CO Line that you are using will light steady red at all other DX-80 digital telephones.
Page 111: Co Line Group Directory Number Swapping
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 112: Co Line Group
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 113 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 114: Co Line Loop Supervision (Talk/Hold Abandon)
The DX-80 receives the disconnect signal from the telephone company and forces the CO line on-hook to release the system resource for other uses.
Page 115 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 116: Co Line Name / Label Programming
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 117: Co Line Programming Copy
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 118 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Related Features None Related Programming System Application - CO Line Copy Default Settings Programming Abstract Use the CO Line Programming Copy function to copy the programming of one CO Line to another or from one CO Line to many others.
Page 119 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 120: Co Line Queuing / Callback [Cbck]
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 121: Co Line Receive Assignment
CO Line Receive Assignment CO Line Receive Assignment is the DX-80 system utility used to allow an extension to answer ringing CO Lines. The DX-80 system allows the Receive Assignment of CO Lines to extensions in a matrix fashion such that complete flexibility is possible.
Page 122: Co Line Ring Assignment (Answer Position)
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 123 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 124: Co Line Ring Type Assignment
CO Line Ring Type Assignment The DX-80 system provides eight types of ringing for indication of specific CO Line ringing. Any CO Line may be allocated one of the available Ring Types. When this feature is used, the specific ring type assigned to the CO Line is the ring type heard when that CO Line rings.
Page 125: Co Line Ringing Modes !63
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 126 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Related Features Class of Service – Extension Night Service Activate (F63) Class of Service – System Tenant Groups Automatic CO Line Ringing Modes Related Programming CO Line – Answering Position – Day, Eve assignments.
Page 127 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 128: Co Line Signaling / Dialing Type (Tone/Pulse)
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 129: Co Line Type Assignment
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 130: Conference, Meet Me
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 131 Dial the Meet Me Conference location that you wish to join (390-397). Hang up when finished. Operation – join a Meet Me Conference from the auto attendant When answered by the DX-80 system automated attendant, dial the Meet Me Conference location that you wish to join (390-397). Hang up when finished.
Page 132 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 133: Conference, Supervised/Unsupervised !77
4 members, a 3-member conference must first be established. Supervised/Unsupervised A supervised Conference is a conference in which at least one member is an extension of the DX-80 system. The DX-80 extension that establishes a conference is the conference controller and may add and/or delete members of the conference at any time.
Page 134 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Hang up to end the Conference. Operation – establish an Unsupervised Conference First establish a conference (per above) with two or three CO Lines. Press The Unsupervised Conference is established and your extension is returned to idle.
Page 135 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Conditions The extension that establishes a conference is called the controlling party. Only the conference controller can add a new conference connection (party). Only the controlling party is allowed to invite or forcibly release any attending internal or external party, or to setup a “private talk”...
Page 136 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 137: Database Administration - Via Pc-Dba
(via save function), remote programming, outboard programming (program the system template into the PC memory then send it to the DX-80 when ready). The PC program that interfaces with the DX-80 system is PC-DBA (PC-Database Administration).
Page 138 During all PC-DBA programming operations, changes to the DX-80 database are stored in the working directory not in the DX-80 system memory. Note: Data in the working directory is only updated to the DX-80 system via the PC-DBA – SEND operation. +------------------------------+ ¦ Database Programming ¦...
Page 139 (escape) until the “Main” menu is again in view. • Use ¢£¤¥ to highlight “Exit to DOS.” Then press «. Note: Changes made via PC-DBA are stored in the working directory and not updated to the DX-80 system memory until a “SEND” function has been performed. •...
Page 140 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Database Restore: • Go to the Main screen as seen below. +-------------------+ ¦ Main ¦ +-------------------¦ ¦ PC-DBA ¦ ¦ Database Save ¦ ¦ Database Restore ¦ ¦ Exit to DOS ¦ +-------------------+ •...
Page 141 Connection to the DX-80 system on site is accomplished via the PC serial port (COM Port). Use a straight- through 9-pin to 9-pin cable from the PC serial port to the DX-80 CPM – PC-DBA Port. Once this connection is made, it is possible to connect to the DX-80 system processor and download (receive) DX-80 database...
Page 142 Connection to the DX-80 system on site is accomplished via the PC serial port (COM Port). Use a straight- through 9-pin to 9-pin cable to from the PC serial port to the DX-80 CPM – PC-DBA Port. Once this connection is made, it is possible to connect to the DX-80 system processor and download (receive) DX-80...
Page 143 Disconnecting from the DX-80 processor • When a link is established between the DX-80 and PC-DBA, this link must also be broken when Send and Receive operations are complete. This breakdown of the connection will occur automatically if the connection path (cable or modem connection) is interrupted or when PC-DBA is exited while the link is active.
Page 144 F9 – Modem • Remote connection to the DX-80 system is possible via modem. The optional modem may be purchased allowing remote administration of the DX-80 system database. The default directory number of the modem is 199. Some working knowledge of modem operation and connection is useful.
Page 145: Database Administration - Via Any Digital Extension
The DX-80 system allows the user/installer to administer system database parameters via any DX-80 digital telephone. It is possible to program the DX-80 system while the telephone is in use; however, certain button operations are changed for the purposes of programming and cannot be used for telephone call processing.
Page 146 Each database item is indexed for this purpose. Details of the indexing are available in the DX-80 Programming Guide and in the programming instructions of each feature description in this manual. The first level indices are shown...
Page 147: Default Set !69
DISA can be accessed via the Automated Attendant as well as by dedicated DISA lines. Access to DX-80 system resources for out-calling is secured by means of verified passwords against the assigned extension number. Use of system resources is accomplished only when a valid extension number has been entered and when the password entered matches that stored for the extension number entered.
Page 148 Related Programming Call Handling - DISA Operation Call into the DX-80 system from some remote location. If answered by the Automated Attendant, press to access DISA. If the dialed number is a DISA line only – the line will automatically be answered after the Ring Time to Answer timer has expired.
Page 149 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL 03-44 save • Input , then press [ ]. This advances to the DISA programming screen. show • Press [ ]. This advances to the Ring Time to Answer screen. • Press [ ] to change the Ring Time to Answer.
Page 150: Direct Station Selection Console
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 151 The DSS Console occupies one DX-80 system digital port and therefore reduces the maximum system digital extension capacity on a one-to-one basis for each DSS Console installed. The DX-80 system supports 12 maximum DSS Consoles.
Page 152 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 153: Discriminating Ringing
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 154: Distinctive Ringing - Co Line
DB Item Selection screen or exit programming. Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. 3-105 P7290 IMM...
Page 155: Distinctive Ringing - Extension )7
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 156: Do Not Disturb !4
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Do Not Disturb DND allows you to temporarily block and discontinue ringing from incoming CO calls and intercom calls. You can activate DND while your telephone is idle or busy. Some extensions with higher Class of Service may override an extension’s DND condition.
Page 157: Do Not Disturb - Override
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Related Programming Extension – Feature Button Disable Operation While you are connected on a call (CO Line or Intercom) someone transfers a CO Line to your extension, ringing is heard to cancel ringing for this call, press Do Not Disturb –...
Page 158 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 159: Enhanced Lettering Scheme
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 160: Extension Feature Status Check
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 161: Extension Paging Groups
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Operation The Digital Speakerphone must be idle. Press The display shows the contents of LNR (Last Number Redial). Use the right soft button to advance through all of the various extension features. The telephone must be idle.
Page 162: Extension Password
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 163 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 164: Extension Pick Up Groups
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 165 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 166: Extension Programming Copy
NSTALLATION AND AINTENANCE ANUAL Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure. Extension Programming Copy This database feature is used to copy the various extension programming settings quickly from one extension to other extensions.
Page 167: Extension Swapping
Extension Swapping As part of the Flexible Numbering Plan in the DX-80 system, extension directory numbers (as defined in the database programming) can be exchanged (swapped) from one port to another. This feature can be used to simplify moves...
Page 168 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 169: Extension User Name
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 170: External Music Source (Two Standard)
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 171 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 172: External Paging
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 173 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 174: Fax Detection With Automatic Transfer
FAX Detection with Automatic Transfer The DX-80 system has a standard FAX Tone Detection capability on the fourth (4th) port of each CO Line board. (That is, CO Line ports 4, 8, 12 and 16 have the circuitry required to detect “CNG” FAX tone.) When the system is programmed to receive a facsimile transmission on one of these CO line circuits, it automatically answers the ringing line and waits for FAX tone.
Page 175: Feature Button Disable
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 176: Feature Key Reset !58
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 177: Feature / Directory Number Lookup
Feature / Directory Number Lookup There are many features and codes in the DX-80 system. At times it may be difficult to remember the code for the necessary feature. This feature code directory was implemented to aid in accessing the many features of the DX-80.
Page 178 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Auto Hold [FEATURE] 94 Auto Line Select [FEATURE] 95 Auto Redial [FEATURE] 78 Busy Forward [FEATURE] 21 Busy Ring Allow [FEATURE] #2 Call Forward [FEATURE] 2 CBCK (Callback) Delete [FEATURE] ## CID Table...
Page 179: Flash - Analog Port (Slt) Flash Recognition
(disconnect/hang-up) request. The momentary operation of the hook-switch at the analog device is deciphered by the DX-80 system in such a way that the previous call in progress is held, or placed in a status of transfer awaiting further instructions from the user.
Page 180: Flash - Co Line
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 181 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 182: Flash - Pbx Line
Flash – PBX Line is a programmed setting that will determine what flash timing will be presented to the host telephone system when the DX-80 is installed as a subordinate system. This feature is critical to perform accurate host-system functions like PBX call transfer. When used “behind” a PBX, the DX-80 system extensions should have the Flash feature code programmed onto a Flexible Feature Button for easy access.
Page 183: Flexible Feature Button Inquiry !/3
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 184 To program the button, you must know the code type. It is either a directory number or a Feature Code. (In general, directory numbers are DX-80 system resources that are designated dialing codes in the system such as extensions and Page Zones. Feature Codes are those features that extension might invoke.) If you are unsure what type of code is to be programmed exit Flexible Feature Button Programming and use Feature/Directory Number Lookup to locate the feature and code you wish to program.
Page 185 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 186: Flexible Numbering Plan
Flexible Numbering Plan The DX-80 system Numbering Plan refers to the structure of dialed access to the various resources that are part of the system. A primary example is the extension numbers of the system. When one extension calls another, the numbering plan is the mechanism that facilitates this call.
Page 187 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Programming Abstract • Program the Directory Number Length for each of the system resources. • Program the digits for the selected resource. Special consideration should be taken when applying digits to resources. Any resource may be assigned all specific digits or only the first digit(s) based on the Length total for each resource and those Leading digits assigned.
Page 188 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Programming via the DET (Digital Extension Terminal) back next show bksp save Note: [ ], [ ], [ ], [ ], [ ], and [ ] are LCD interactive button operations. Use the three buttons below the LCD display to actuate the associated operation.
Page 189 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 190: Forced Intercom Call Forward
• Exit PC-DBA programming when finished. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 191: Headset Jack
Headset jack adapters are often available from headset manufacturers to adapt your headset to the 2.5 mm jack. A headset connected to the headset jack can be operated as an integral component of the DX-80 digital speakerphone. Refer to Headset Mode for operation.
Page 192: Hidden Codes !61
Exit Flexible Feature Button Programming. Operation – Using the Hidden Code Access the voice mail system (either the DX-80 Voice or an external voice mail system). When you hear the prompt to enter your password, press the Hidden Code button.
Page 193: Hold - Exclusive
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Conditions The Hidden Code feature can only be used when stored on a Flexible Feature button. Hold – Exclusive When using the feature button and the hold button together, you may place an outside call on private/exclusive hold.
Page 194: Hold Abandon
NSTALLATION AND AINTENANCE ANUAL • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu. •...
Page 195 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 196: Hold, Common (System) & I-Hold Indication
NSTALLATION AND AINTENANCE ANUAL Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure. Hold, Common (System) & I-Hold Indication You may place any CO line on System Hold by pressing the button.
Page 197 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 198: Hold Reminder
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 199: Holding Call Answer - Select
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 200: Hotel Mode - Alarm Clock Extension
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Related Features Intercom calling All “dial-access” features Operation – disable While the telephone is idle, press . The display will momentarily show the feature status invoked: HOT KEY DISABLED Operation – enable While the telephone is idle, press .
Page 201 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Chose if this alarm time should be set as a one time occurrence or repeated everyday by pressing the associated LCD Interactive button [one] or [always]. Confirmation tone is heard and the display prompts for the next extension to program.
Page 202: Hotline !9
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 203: Hour Mode Selection (12/24)
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Press [ HOTLINE TO :_ bksp save chg Input the speed dial directory number or extension number where this extension is to be connected when save taken off hook. Then press [ HOTLINE TO :xxx immediate delay Select if this destination is to be immediate or delayed.
Page 204 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 205: Intercom Calling - Non Blocking
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Intercom Calling - Non Blocking - Intercom Button You can place an intercom call by dialing the intercom number associated to the extension you wish to call. If a Direct Station Selection/Busy Lamp Field (DSS/BLF) button is programmed, it can be used to place an ICM call.
Page 206: Intrusion - Extension/Co Line
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Voice Announce Voice Announce - Busy Extension Hands-free Reply Forced Intercom Tone Ring Operation – setup: While idle, press . Confirmation Tone is heard and the display indicates the new mode set: VA-PRIVACY MODE...
Page 207 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Related Features Monitor - Extension Via Monitor COS Related Programming Extension - Intrusion Active, Intrusion Accept, Intrusion Tone Operation Press the busy CO Line button or dial a busy extension number. Call to a busy extension, the display will show:...
Page 208 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Access a busy CO Line, the display will show: CO LN BUSY XXX cbck intru intru Press [ ]. You are joined into the existing conversation. Hang up to end the connection. Conditions Your extension must have Intrusion Active set to “Y”...
Page 209: Last Number Redial !8
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 210: Lcd & Interactive Buttons
Loud Bell / External Page / Music Source – Control There is often a requirement to control ancillary devices via the telephone system. The DX-80 system provides one dry contact closure (standard) for interface of the various devices. It is important to adhere to the electrical requirements of this contact.
Page 211 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 212: Meet Me Page
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 213: Memo Pad
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Memo Pad Memo Pad is a quick access notebook for jotting down a telephone number. For instance, if while speaking to someone on the telephone they convey to you a telephone number that you wish to take down, the Memo Pad feature allows you to do this quickly without finding a piece of paper and pencil.
Page 214 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Press [ ], then use the alpha-numeric chart and dial-pad to write the message. = lower case letter Number + save Press [ next Otherwise press [ ] until the appropriate pre-programmed message to displayed.
Page 215 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 216: Messaging - Call Me, Text Or Voice
Messaging – Call Me, Text or Voice A busy or unattended Digital Speakerphone may be notified of a call attempt via one of the DX-80 system Messaging features. At a Digital Speakerphone, the display will show messages waiting and provide prompts to assist the user in responding to the messages.
Page 217 CALLING STA xxx cbck msg xxx BUSY cbck msg next Press [ ]. When the (optional) DX-80 Voice Mail system is equipped, the options in the display change to add this option. MESSAGE TYPE callme vmsg prep vmsg Press [ ].
Page 218 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL If a Text Message was sent: MW FROM EXT XXX more show del more If [ ] displays, it can be pressed to review other messages left at your extension. show Press [ ] to display Text Messages.
Page 219 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 220: Modem (Optional Mdm)
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 221: Monitor - Extension/Co Line
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 222 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 223: Music On Hold (Two Source)
Music On Hold (Two Source) CO lines that are placed on Hold are connected to one of two External Music Sources. The DX-80 system provides two sources of Music On Hold since the system may be installed in a location that serves two separate businesses and music on hold requirements.
Page 224: Mute
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 225: Night Service Mode / Activate !63
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Night Service Mode / Activate Business situations including after-hours operation require ringing patterns to be different than they may be during normal business operations. The system can be placed into Evening Mode as one of the available Service Modes.
Page 226: Off Hook Voice Announce With Hands-Free Answerback
Off Hook Voice Announce with Hands-free Answerback With Off-Hook Voice Announce (OHVA) you can receive a voice announcement from a DX-80 system extension while your telephone is busy. OHVA uses the speakerphone circuit to accommodate a second conversation path to your telephone.
Page 227: On Hook Dialing
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL On Hook Dialing Digital Speakerphone extensions may make outgoing calls without lifting the handset and monitor the dialing status through the built-in speaker. The button lamp is lit when monitoring a call. The Digital Speakerphones provide full hands-free speakerphone operation in addition to On-Hook Dialing.
Page 228: Page Group
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Paging is one-way only. The Page Allow/Deny setting does not interfere with an extension’s ability to make a page or to establish a “Meet Me” page. Related Features Do Not Disturb External Paging...
Page 229 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 230: Pause / Pause Insertion
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 231 The time interval to be considered is from the time the trunk access code is dialed to the time that trunk dial tone is heard. When Last Number Redial is used (at a DX-80 extension) on a “PBX” Type CO Line circuit, an automatically inserted pause of this duration will be inserted between the PBX Code dialed and the remaining digits to be re-dialed.
Page 232: Pbx Compatibility
PBX port via line button and dials the appropriate PBX code. The DX-80 can be programmed to recognize the code used to access PBX trunks on PBX Type CO ports. This code identifies the type of call being placed so that call control can be administered. When the PBX code is recognized, the DX-80 system will invoke automatic conditioning of calling for redial features and administer Class Of Service characteristics as programmed for each user.
Page 233 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 234: Phantom Lines / Virtual Numbers 700~729
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 235: Phone Lock / Unlock
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Phone Lock / Unlock Use this feature to prevent unauthorized CO Line calling from your extension. This feature code is also used to program your private four-digit extension password. Related Features Extension Password Related Programming Extension –...
Page 236: Privacy
DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Privacy Factory default settings provide privacy for all intercom and CO line calls. These calls may not be monitored or interrupted by other extensions. If your programmed Class of Service allows you to have the Privacy Release and Voice Over Busy features, you may use those features to override the Privacy feature.
Page 237: Private Line
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 238 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 239: Pulse To Dtmf Conversion
Recall Recall is a means of assuring proper call handling. There are several types of recall that can be invoked in the DX-80 system. Recall affects Holding calls and Transferred calls. It is the intention of recall to assure that callers on hold or in transfer condition do not go unattended.
Page 240: Recorded Announcement Device
See UCD Groups. The DX-80 enhances this function significantly through the use of integrated RAN messages as part of the voice mail implementation. Whenever the optional DX-80 Voice - voice mail system is installed into the DX-80 system platform, RAN announcement space is allocated for each of the UCD Group Overflow and Re-route Destinations.
Page 241 DX-80 Voice UCD (VM) Group.) (See UCD Group programming.) • See the DX-80 Voice Installation & Maintenance Manual for details of this application programming requirements. (Program messages into the UCD Overflow mailboxes as required.) Programming via the DET (Digital Extension Terminal)
Page 242: Release Key !52
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 243: Reminder Tones
The various setup parameters of the DX-80 system for use with a modem are described here. The DX-80 system remote access parameters “Built-in Modem” (DIR No. and Baud Rate) must be set to allow access to the DX-80. The parameters “PC-DBA Connection” (Auto Log Off and Log On Again) can be set to avoid unauthorized access to the DX-80 database.
Page 244 Log On Again is set determine how long the DX-80 system will wait before accepting a valid password for PC-DBA programming whenever the wrong password has been entered three times. That is, if an attempt to access the DX-80 database via PC-DBA is unsuccessful because the entered password is incorrect, and this failure occurs three times…...
Page 245 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 246: Ringing Level / Muted Ringing
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 247: Saved Number Redial !51
Single Line Telephone – Flash Single Line Telephones and similar analog devices connected to analog ports of the DX-80 system must use unsophisticated signaling to administer call-processing operations (like transfer and hold). This fundamental call control is handled in the form of specific hook-switch operations.
Page 248 Yet this fast operation of the hook-switch might be interpreted as a Hook-switch Flash operation. Considering these factors the DX-80 system provides for customization of the hook-switch command monitoring in system software. The database configuration may be adjusted to ignore hook-switch operations that are considered...
Page 249: Single Line Telephone - Co Line Flash /3
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 250: Single Line Telephone / Analog Device Support
The allocation of DTMF Receivers (required resource to receive dialed digits from analog devices) is one to one in the DX-80 system. That is, the system provides one (1) DTMF receiver per analog port for decoding DTMF signals dialed by analog devices/SLT users.
Page 251: Speed Dial - Extension/System
You may choose to first press an idle CO line or you may let the system automatically select the line. The DX-80 system can be programmed to allow System Speed Dial Numbers to override Toll Restriction settings (both CO Line and Extension COS).
Page 252 That speed dial number is dialed on the selected CO Line. Conditions The DX-80 system has 1000 speed dial number memory locations that are dynamically allocated to the system use (extensions individually via Extension Speed Dial Locations or all extensions system wide via System Speed Dial Locations).
Page 253 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL show • Press [ ] to change an extension’s speed numbers assignment. • Input the extension number to change assignments. show • Press [ ], this advances to the Increase screen for this extension.
Page 254 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 255 Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 256: Station Message Detail Recording (Smdr)
In the case of incoming calls that are received with Caller ID (although this feature is a standard feature of the DX-80, a telephone company subscription is required), two records are output. The first output record lists the telephone number of the calling party as it is received from the telephone company.
Page 257 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory, then press Enter. • Press any key at the program title page (as requested) to enter the Main Menu.
Page 258 Continue making other programming changes or exit PC-DBA programming. Note: changes made via PC-DBA are NOT updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming Guide section of this manual to learn more about this procedure.
Page 259: System Time & Date
System Time & Date The DX-80 system provides a built-in time clock to track System Time for reference in certain features such as System Night Service Mode Change, SMDR, Alarm Clock – System, Extension, and Time and Date display at Executive Speakerphones.
Page 260: Tenant Groups
Tenant Groups Tenant Groups allow for separation of system resources such that the DX-80 system can operate as though two or three separate systems are deployed at one site. Tenant Group Assignments can facilitate complete isolation of extension functions. When extensions are assigned to their respective Tenant Group, calling characteristics between these groups can be customized to prohibit calling from one group to another.
Page 261 Extension directory numbers remain unique to system ports and are not duplicated for each Tenant Group. (Although extension dialing may be restricted across tenant group barriers.) There are three tenant groups maximum in the DX-80 system. Default Setting Extension – Tenant Group, all extensions are set to Tenant Group 1. (Range is 1~3.) CO Line –...
Page 262 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 263: Toll Restriction - Class Of Service
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 264 ANUAL The DX-80 provides a Toll Restriction table of 100 entries. Each entry may contain 10 digits in the “From” column and 10 digits in the “To” column. The From and To columns exist to apply a range of digits in a truth-table fashion known as digit Intervals.
Page 265 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL • Enter Database Administration using the feature code and then enter the DB Admin password ++++++++ “ .” (Note: This eight-character password can be changed.) show • Press [ ]. The DB Item Select screen displays.
Page 266 NSTALLATION AND AINTENANCE ANUAL • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu. •...
Page 267: Tone / Pulse / Inter-Digit Duration Selection
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 268: Touch Tone On/Off !/1
Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 269: Transfer And Answer Call !68
Transfer is used to deliver calls at your extension to another extension while maintaining the privacy of the connection. This means that calls can be routed to DX-80 system destinations (Extensions, UCD Groups, Virtual Numbers, etc.) in such a way that the wrong party cannot easily intercept them.
Page 270 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL transferred calls ; Transfer-Busy Recall Time and Transfer-Idle Recall Time. Idle and Busy represent the status of an extension for unsupervised transfer scenarios. (If the extension destination is busy the Transfer-Busy Timer is used.
Page 271 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 272: Ucd / Hunt Groups (1~24) 410~433 (Linear/Distributed/All Ring)
UCD (Uniform Call Distribution) is an incredibly flexible function of the DX-80 system. Simply stated, UCD Grouping allows system resources (primarily extensions) to be linked for call handling. The DX-80 has 24 UCD Groups. Each group has a lead (or pilot) number. This is the access point of the UCD Group. Extensions may call a group of extensions by dialing the associated UCD Group number.
Page 273 UCD callers waiting in UCD Queue. (See DX-80 Voice Mail Integration for details. Not part of this manual.) When the DX-80 Voice Mail system is installed, it uses UCD Group 24. Therefore this UCD Group is not available for any other purpose when the ICD Voice Mail system is equipped.
Page 274 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Extension Application – UCD – Reroute Destination = NULL (Range is: UCD Group or extension directory number.) Programming Abstract • See CO Line Ringing Assignment to program a UCD Group number as a CO Line Answering Position.
Page 275 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL next • Press [ • 06-01-01~24-04 (UCD Group select Hunting Method) • Press [ ] to select the Hunting Method for this UCD Group. next • Press [ • 06-01-01~24-05 (UCD Group input No Answer Time) •...
Page 276 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 277: Ucd Agent Log Off/Log On
UCD Group Agent Log Off is possible at any number of UCD Group extensions, however one Agent (Member) must be Logged On at all times. (The DX-80 will not allow all UCD Group Members to Log Off simultaneously.) Related Features...
Page 278: Ucd Overflow & Reroute
Calls will be handled in the order that they were received.” In a RAN application that uses the DX-80 VP (PN7243) the caller may be routed to a menu box for further routing. (Please refer to the instructions in the DX-80 VP manual.)
Page 279 03/01 NSTALLATION AND AINTENANCE ANUAL In a RAN application the uses the DX-80 VP Overflow and Reroute destinations are the following voice mail boxes: Table of UCD Group Overflow and Reroute Destination Announcement Boxes in DX-80 PC-8. (more may be created if required)
Page 280: Ucd Voice Announce Group
UCD Voice Announce Group The DX-80 system allows for the use of UCD Groups as a means of handling high traffic into third-party ancillary RAN devices. Whenever the Overflow destinations of a UCD Group require the use of multiple ancillary devices to handle pooled the call traffic of announcements while callers are in UCD queue, these devices can be “...
Page 281 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 282: Voice Announce - Hands-Free Reply
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 283: Voice Call Recorder (Via Voice Mail System) !67
Voice Call Recorder (via Voice Mail System) The Voice Call Recorder function is directly related to the digitally integrated DX-80 Voice system. This feature allows you to record external (CO Line) conversations. When the Voice Recorder is activated, a connection is established between your extension and the DX-80 Voice system.
Page 284: Voice Mail - Analog Integration
Voice Mail – Analog Integration The DX-80 system may be interfaced to a third-party voice mail system via spare analog ports. Doing so occupies these ports and therefore reduces the number of system ports that can be used for the telephones, FAX machines, modems, etc.
Page 285 Use the voice mail user guide and audio prompts to retrieve messages and invoke other mailbox operations. (Send messages, update personal settings, etc.) Hang-up to disconnect the call. (Your voice mailbox will be closed automatically by the DX-80 system (assuming programming has been properly completed.) Operation –...
Page 286 Set the Voice Mail Table to reference the UCD Group to be used for the Voice Mail ports. • Program the various Voice Mail call handling control digits into the voice mail table. (The DX-80 allows for specific control handling for various call types. For example, calls that recall to VM can be handled in a unique manner.)
Page 287 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL next • Press [ • Continue from [ ] above to program all Voice Mail ports as member of this UCD Group. • Press to return to the previous menu level or press to return to the DB Item Selection screen or exit programming.
Page 288 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL • Press [ • Input the required digits to identify this call as forwarded from this subscriber-no answer. save • Press [ next • Press [ ] to continue programming the various call handling digits (Prefix/Suffix).
Page 289 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL • Press to return to the previous menu level or press to return to the DB Item Selection screen or exit programming. 06-02-1~3-03 (VM Table – Suffix Digit, where 1~3 = Tenant Group) show •...
Page 290 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 291 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL • Continue until all analog extensions connected to VM are programmed. • When all changes are made press the ° (escape) key to exit this database programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes.
Page 292: Voice Mail - Digital Integration (Optional)
; Voice Messaging, Automated Attendant, and Menu Routing. Just install the DX-80 Voice and when the power is turned back on, the DX-80 system configures itself for the addition of the detected DX-80 Voice system.
Page 293 Use the voice mail user guide and audio prompts to retrieve messages and invoke other mailbox operations. (Send messages, update personal settings, etc.) Hang-up to disconnect the call. (Your voice mailbox will be closed automatically by the DX-80 system (assuming programming has been properly completed.) Operation –...
Page 294 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 295: Volume Control
Please refer to the Programming section of this manual to learn more about this procedure. Volume Control The DX-80 digital speakerphone is equipped with a volume control that is used to adjust the various volume settings of the telephone. The following functions can be adjusted: •...
Page 296: Warning Tone / Co Line Call Limiter
Warning Tone / CO Line Call Limiter An extension can be limited to calls that are within a specific programmed time. The DX-80 can be set to warn an extension that the time has expired thereby advising the user to disconnect. In this mode, a system Warning Tone is heard repeatedly when the timer has expired.
Page 297 Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
Page 298 Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Page 299 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL 3-250 P7290 IMM...
Page 300: Maintenance And Trouble Shooting
The System trouble-shooting procedures are a logical approach to fault identification, analysis, and correction. The DX-80 may generate symptoms of problems that actually occur outside of the office environment. Problems such as system restarts (from temporary AC power interruption), fading (from the long distance carrier), or dropped calls (caused by internal users randomly pressing holding CO Line buttons) all are common situations that are not the result of a system component or software failure.
Page 301 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Symptom(s) Diagnostic aid Cause(s) Action No system operation. CPU Heartbeat Memory strap in If the Memory strap is in the "Cold Start" position, LED Dark or Lit "Cold Start" perform the Initialization and Power Up operation at steady.
Page 302 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Bad telephone If the above test yields all working ports and no cabling errors, test each connected telephone one at a time until the bad telephone is discovered. Replace the telephone. Digital telephones use only one twisted cable pair for power, data control and voice Note: communications.
Page 303 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Symptom(s) Diagnostic aid Cause(s) Action Cannot hear other Another digital Component Lift handset, intercom dial tone should be heard connected party telephone failure over the handset. If not... Hang up (put the handset in the cradle), then press the ON/OFF button.
Page 304 If noise/static persists... contact the local servicing telephone company and request repair. If noise/static can be isolated to the DX-80 equipment, verify which CO line ports are affected (which CO ports seem to have noise/static)..replace interface modules as required.
Page 305: Maintenance Utilities
(via save function), remote programming, outboard programming (program the system template into the PC memory then send it to the DX-80 when ready). The PC program that interfaces with the DX-80 system is PC-DBA (PC-Database Admiistration).
Page 306 ¦ +--------------------------+ All operations in PC-DBA – Maintenance require a data communications connection with the DX-80 system to be interrogated. This can be done in two ways ; via direct connection to the KSU1 – CPM – PC- DBA port or via the optional system modem (PN 7249). Once a data communications link has been...
Page 307 Cable Connection to the DX-80 system on site is accomplished via the PC serial port (COM Port). Use a straight-through, 9-pin to 9-pin, Male/Female cable from the PC serial port to the DX-80 CPM – PC-DBA Port. Once this connection is made, it is possible to connect to the DX-80 system processor for the various Maintenance operations.
Page 308 F6 – Disconnect Disconnecting from the DX-80 processor When a link is established between the DX-80 and PC-DBA, this link must also be broken when Maintenance operations are complete. This breakdown of the connection will occur automatically if the connection path (cable or modem connection) is interrupted or when PC-DBA is exited while the link is active.
Page 309 DBA. F9 – Modem Remote connection to the DX-80 system is possible via modem. The optional modem may be purchased allowing remote administration of the DX-80 system database and Maintenance operations. The default directory number of the modem is 199. Some working knowledge of modem operation and connection is useful.
Page 310 COM 1 or 2 only) and the baud rate that will be used for the connection. At default PC-DBA is setup to use COM Port 1 at 9600 bps. (9600 bps matches the default baud rate set for the DX-80 CPM –...
Page 311 Also for reference and diagnosis, the current software version of the connected DX-80 system and PC- DBA are displayed. Notice “KSU Revision : K16UM0.F19“in the upper part of the screen and “R16UM0.F21“ in the lower part of the screen. KSU Revision is the DX-80 software and “R16UMx.xxx” is the PC-DBA version.
Page 312 ANUAL Configuration When “Configuration” is selected, the DX-80 processor sends the current hardware configuration to PC- DBA for viewing. For each Board viewed the Type is displayed so that the hardware can be readily identified. The Option Board can show three Board Types:...
Page 313 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL +--------------------------------- DX80 PC-DBA --------------------------------+ ¦ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 ¦ ¦ Time: 20:35:16 ¦ ¦ Configuration - Board Status ¦ ¦ ¦ ¦ BOARD TYPE STATUS ¦ ¦ COMMON CTRL BOARD CPM BOARD CONNECT ¦...
Page 314 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL The following display shows the detail of the CPM Board: +--------------------------------- DX80 PC-DBA --------------------------------+ ¦ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 ¦ ¦ Time: 20:37:50 ¦ ¦ Configuration : ¦ ¦ ¦...
Page 315 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL The following is a display of Cabinet 1: +--------------------------------- DX80 PC-DBA --------------------------------+ ¦ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 ¦ ¦ Time: 20:38:54 ¦ ¦ Configuration - Board Status Cabinet 1 ¦...
Page 316 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL The following display shows the 408 Board of Cabinet 1: +--------------------------------- DX80 PC-DBA --------------------------------+ ¦ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 ¦ ¦ Time: 20:40:03 ¦ ¦ Configuration : ¦ ¦ Board Type : 408 BOARD Cabinet 1 ¦...
Page 317 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL The following display shows the COM4 Board of Cabinet 1: +--------------------------------- DX80 PC-DBA --------------------------------+ ¦ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 ¦ ¦ Time: 20:41:18 ¦ ¦ Configuration : ¦ ¦ Board Type : COM4 BOARD Cabinet 1 ¦...
Page 318 (factory settings), the system Self-Test Time is set to “NULL” (never performed). The Diagnostic Self-Test can be invoked Automatically (as above) or Manually. When the Diagnostic Self-Test is invoked, the DX-80 will perform a list of software and hardware checks to assure proper operation of the hardware installed.
Page 319 PC-DBA functions.) When the Test Report option is selected, the DX-80 will deliver the last Diagnostics test report to PC-DBA. Screens and notes of the information included in this report are shown on the following pages:...
Page 320 “CONNECT”. Since the PC-8 is its own ¦ ¦ COMMON CTRL BOARD CPM BOARD PASSED self-contained system that runs ¦ independently of the DX-80 processor, ¦ OPTION BOARD 8 VOICE MAIL BOARD CONNECT “CONNECT” and “DISCONNECT” are the ¦ only conditions reported for this module.
Page 321 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL +--------------------------------- DX80 PC-DBA --------------------------------+ ¦ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 ¦ ¦ Time: 20:44:35 ¦ ¦ Diagnostics - CPM BOARD : PASSED ¦ ¦ ¦ ¦ RS232-1 :PASSED ¦ ¦ ¦...
Page 322 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL +--------------------------------- DX80 PC-DBA --------------------------------+ ¦ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 ¦ ¦ Time: 20:45:23 ¦ ¦ Diagnostics - Cabinet 1 ¦ ¦ ¦ ¦ BOARD TYPE ¦ ¦ BOARD 408 BOARD Note: ¦...
Page 323 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL 408 Board Selected • Passed = Loop Current • Passed = Loop detected. +--------------------------------- DX80 PC-DBA • Busy --------------------------------+ CO Lines: • Failed = No • In = Incoming call ¦ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 •...
Page 324 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL ¦ 1/05/3 OPEN OPEN ¦ ¦ 1/05/4 OPEN OPEN ¦ ¦ • Passed = Loop OK ¦ • In = Incoming call ¦ • Out = Outgoing call ¦ • Failed = Loop Fail ¦...
Page 325 ¦ Exit This Feature ? (Y/N)¦ +--------------------------+ Status The Status function can be invoked to view specific DX-80 system resource status. Move the cursor to the « system resource to view and press 4-26 P7290 IMM...
Page 326 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL +--------------------+ ¦ Status ¦ +--------------------¦ ¦ CPM BOARD ¦ ¦ 8 VOICE MAIL BOARD ¦ ¦ MDM BOARD ¦ ¦ CABINET 1 ¦ ¦ CABINET 2 ¦ +--------------------+ +--------------------------------- DX80 PC-DBA --------------------------------+ ¦...
Page 327 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL ¦ 8 VOICE MAIL BOARD : CONNECT ¦ ¦ Voice Mail 1 : IDLE ¦ • Idle = Ready for a ¦ Voice Mail 2 : IDLE call ¦ • Busy = Port in use ¦...
Page 328 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL ¦ ¦ ¦ ¦ ¦ ¦ +----------------------------------- R16UM0.F21 -------------------------------+ +--------------------+ ¦ 408 BOARD ¦ ¦ OPEN ¦ ¦ OPEN ¦ ¦ APM4 BOARD ¦ ¦ COM4 BOARD ¦ +--------------------+ +--------------------------------- DX80 PC-DBA --------------------------------+ ¦...
Page 329 ANUAL SW/HW Revision SW/HW Revision can be invoked to view the current version of software installed in the DX-80. The Hardware Revision (HW Revision) is a label only field that allows the user of PC-DBA to record the revision of hardware installed at the site. This information is stored in the Database Save operation of PC- DBA.
Page 330 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL +--------------------+ ¦ Event ¦ +--------------------¦ ¦ Event Invoking ¦ ¦ Event Deleting ¦ +--------------------+ +--------------------------+ ¦ Maintenance ¦ +--------------------------¦ ¦ +-------------------+-------------------+ +---------------------------------------¦ Pseudo ¦ ¦ Event Selection ¦ Extension ¦ +---------------------------------------¦ CO Line ¦...
Page 331 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Logon Data Logon Data is used to view the date and time that the PC-DBA session began. +------------------------------------------------+ ¦ Logon Data ¦ +------------------------------------------------¦ ¦ Date : 02/14 ¦ ¦ Time : 17:09 ¦...
Page 332 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL +--------------------------+ ¦ Remote Control ¦ +--------------------------¦ ¦ Direct Memory Mapping ¦ ¦ Software Warm Start ¦ ¦ Software Cold Start ¦ ¦ Block Control ¦ ¦ IO Memory Mapping ¦ +--------------------------+ +---------------------------------------------------------------+ ¦...
Page 333 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL +--------------------------------- DX80 PC-DBA --------------------------------+ ¦ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 ¦ ¦ Time: 21:04:11 ¦ ¦ Engineering Maintenance Tool - Direct Memory Mapping ¦ ¦ ¦ ¦ SEG:OFF 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F...
Page 334 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Software Cold Start Use Software COLD Start to cause the system to restart operations and reload default customer database data. This operation requires confirmation since all calls in progress will be disconnected and the...
Page 335 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL I/O Memory Mapping Use I/O Memory Mapping when instructed to do so by a customer service representative. This operation is used to view system Input/Output port values. +---------------------------------------------------------------+ ¦ The Engineering Maintenance Tools should only be used by ¦...
Page 336 DX-80 I 03/01 NSTALLATION AND AINTENANCE ANUAL Index Battery Backup (Memory), 3-31 —4— Battery Back-Up (System), 3-32 Busy Lamp Field — DSS, 3-32 408E, 1-7 Busy Ring – Allow/Deny, 3-33 408M, 1-6 —C— —A— cable connections, 8 call, 3-7 installation, 2-14 Call Back –...
Page 337 2-16 Supervised/Unsupervised, 3-84 External Paging, 3-123 configuration, 1-2 —F— configuration table, 1-4 Connecting to the DX-80 processor, 4-8 FAX Detection with Automatic Transfer, 3-125 FAX Tone Detection, 3-125 extension, 3-55 feature button CPM (Central Processor Module), 1-6 disabling, 3-126...
Page 338 Call Me, 3-167 Hunt Groups, 3-223 display text, 3-164 types, 3-223 status text, 3-164 Modem, 3-171 —I— Modem connection to the DX-80, 4-10 monitoring initializing the system, 2-19 extension/CO Line, 3-172 installation, 2-1 MTBF (Mean-Time Between Failure) data, 1-20 AAM, 2-14...
Page 339 Regulatory data, 1-18 system, 3-210 Release Key, 3-193 Toll Restriction Reminder Tones, 3-194 Class of Service, 3-214 Remote connection to the DX-80, 4-10 Tone/Pulse/Inter-digit Duration Selection, 3-218 Remote Programming via PC-DBA, 3-194 Tones resetting Reminder, 3-194 feature keys, 3-127...

Comdial DX-80 Installation & Maintenance Manual

1 Overview

2 Installation

3 Features

4 Maintenance and Trouble Shooting

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Summary of Contents for Comdial DX-80