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Information in product documentation is subject to change without notice and does not represent a commitment on the part of Comdial®. No part of Comdial® manuals may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, for any purpose other than the purchaser's personal use, without the written permission of Comdial®.
DX-80 I NSTALLATION AND AINTENANCE ANUAL REVISION HISTORY Version Changes Date 03/01 Initial version 03-28-2001 05/01-1 Formatting corrections: 05-10-2001 Tables in Overview chapter Diagram layout in Installation chapter PC-DBA screens in Maintenance chapter Feature code corrections: Alarm Clock – Extension...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Version Changes Date Speed Dial – Extension/System (Programming via the DET section) System Time and Date (Programming Abstract section) Toll Restriction – Class of Service (Programming via the DET section) UCD Agent Log Off/Log On (Conditions section deleted) Voice Mail –...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL CO Line Ring Type Assignment............................3-82 CO Line Ringing Modes ..........................3-83 CO Line Signaling / Dialing Type (Tone/Pulse) ......................3-85 CO Line Type Assignment..............................3-87 Conference, Meet Me ....................... 3-88 Conference, Supervised/Unsupervised ..................... 3-91 Database Administration –...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Hotel Mode – Alarm Clock Extension .....................3-163 – Room Status ..............................3-163 Hotline ................................3-165 Hour Mode Selection (12/24) ............................3-167 Intercom Calling - Non Blocking ............................3-168 - Intercom Button ............................3-168 Intercom Mode Selection ...........................3-169 Intrusion - Extension/CO Line............................3-170 Last Number Redial ............................3-172...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Touch Tone On/Off .............................3-235 Transfer ................................3-235 Transfer and Answer Call ...........................3-238 UCD / Hunt Groups (1~24) 410~433 (Linear/Distributed/All Ring)................3-238 UCD Agent Log Off/Log On ........................3-244 UCD Overflow and Reroute............................3-245 UCD Voice Announce Group ............................3-246 Voice Announce –...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL TOC-6 P7290 IMM...
ANUAL 1. Overview The Comdial DX-80 is a fully digital hybrid key telephone system. The DX-80 utilizes “Loop Start” central office (Telephone Company) line interfaces and a mix of analog and digital extension ports to provide office communications and connectivity to the Public Switched Telephone Network. The DX-80 delivers a vast array of office productivity features and telephone use enhancing features including Caller Identification (required Telephone Company subscription) in the standard package.
Voice Mail systems. However this term is too generic to accurately describe the options available and how they might be applied.) The optional Voice Processors that can be added to the DX-80 are fixed system resources that do not require peripheral device ports (analog or digital). This significant advantage means that the DX-80 VP options can be added to any DX-80 configuration without “port loss”.
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The AAM is then capable of handling four calls simultaneously. Callers answered by the AAM are greeted by one of four (4) greetings associated to the DX-80 mode of operation (Day / Evening / Alternate / Temporary). Various other announcements are also included for caller processing (see Automated Attendant in the Features section of this manual for more details).
DX-80 I NSTALLATION AND AINTENANCE ANUAL Configuration Table Equipment Installed Digital Analog Lines Ports Ports COM4 DPM8 APM4 KSU1 (one APM4 included standard) KSU2 adds to KSU1 configuration (KSU2 does not come with an APM4) Maximum configuration using 100% of digital port capacity...
Key Service Unit The DX-80 Key Service Unit (KSU) is a modular flat-pack design. Two KSU’s (KSU1 and KSU2) may be equipped to achieve the total system capacity of 16 CO lines, 56 Extensions (48 digital and 8 analog) and 8 Voice Processing Channels.
The CPM module is equipped standard in KSU1. This board contains all circuitry required to control the fully equipped DX-80. All digital voice switching and call processing data switching is accomplished via the CPM. The CPM has one ribbon cable connector for connection to the KSU1 408M and five (5) connector sockets for connection of the system built-in modem, voice processor and 2 Cabinet (KSU2).
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COM4 if required to expand the system CO Line capacity. The other two ribbon cables located at the upper center and oriented in a vertical position. J4 is used to interface the DX-80 CPM. J5 connects to the standard APM4 installed in KSU1.
Figure 4: KSU2 (Key Service Unit 2) APM4 (Analog Port Module - 4 Circuits) The APM4 provides four separate analog device ports. This allows the DX-80 to support auxiliary office equipment found on the business premises such as fax machines, PC/Mac modems and analog telephones (single line telephones).
Figure 5: APM4 (Analog Port Module - 4 Circuits) DPM8 (Digital Port Module - 8 Circuits) The DPM8 module expands the DX-80 system capacity of digital ports DET (Digital Executive Telephones) and DSS Consoles. Each digital port is comprised of a proprietary octal ASIC (Application Specific Integrated Circuit) transceiver.
The COM4 module is installed in the dedicated position via J1 of the 408M/E. The COM4 interfaces 4 loop- start CO (Central Office [Telephone Company]) lines. Since one COM4 may be installed in KSU1 and one COM4 may be installed in KSU2, the DX-80 system CO line capacity may be expanded to interface 16 total CO lines.
When installed, the servicing technician uses PC-DBA and a modem (in the PC) to place a call to the site where the DX-80 is installed. If one of the voice processing systems are installed, routing to the modem extension is automated. Otherwise the person who answered this data call must transfer the call to Extension 199*.
The Super Twist LCD eliminates the need for contrast adjustment and enhances angled viewing position clarity of displayed data. Since the DX-80 includes Caller ID as a standard feature, the LCD also enables every designated ringing extension to receive Caller Identification* data for incoming CO line calls. (*Note: This feature requires a subscription from the servicing telephone company.)
DSS (Direct Station Selection Terminal) The DSS Console is a digitally interfaced component of the DX-80. It connects to the system via any available digital port (408M/E or DPM8 digital port). The DSS is equipped with 60 Programmable Buttons. 12 of these buttons are intended for features code storage only and do not have LED indications associated with them.
DX-80 I NSTALLATION AND AINTENANCE ANUAL Specifications Current draw: Use this chart to calculate the Amphour requirements of the DX-80 system based upon its configuration. This information is typically used to apply UPS battery requirements. Component Current Draw Quantity Extended...
DX-80 I NSTALLATION AND AINTENANCE ANUAL System criteria and capacity: Time Slots: PCM - 32 time slots x 4 Highways (128 voice channels) TDM 64 Time Slots (data processing) Customer Database memory protection 300 hours via on-board lithium battery (no charging...
DX-80 I NSTALLATION AND AINTENANCE ANUAL Paging: 8 Internal Page Extension Groups 1 External Page Port 1 Internal All Call 1 System (Internal/External) All Call Speed Dialing: 1000 total bins, dynamically allocated. 200 bins at default allocated for system-wide use.
DX-80 I NSTALLATION AND AINTENANCE ANUAL Unit Specifications 138 mm 4.5 in. 21 mm 7/8 in. 7241 FL-4 210 mm 8.25 in. 0.5Kg 138 mm 4.5 in. 21 mm 7/8 in. 7241E FL3HR 210 mm 8.25 in. 0.3Kg 138 mm 4.5 in.
DX-80 I NSTALLATION AND AINTENANCE ANUAL Regulatory data: FCC Registration Numbers For systems configured for Key System operation (each CO line appears D6XTAI-40144-KF-T on its own dedicated button). For systems configured for hybrid operation (CO lines may be accessed D6XTAI-40145-MF-T by dial codes and Pool/Loop buttons).
DX-80 I NSTALLATION AND AINTENANCE ANUAL MTBF (Mean-Time Between Failure) data: Mean-Time Between Failure Analysis System components Cabinet Assembly 86.0 Power Supply Unit 170.0 2915.7 408M 11407.3 DPM8 3560.8 COM4 6146.5 APM4 6860.2 761.0 2337.3 Method: Use the figures above for each unit installed (or to be installed) and calculate the total for this system configuration.
11. Route telephone and CO line port interface connections through the appropriate KSU opening (lower left corner) and connect to them to the interface port. The four pair modular plug pre-terminated DX-80 cable can be used to aid in this requirement (PN-724PR).
(such as those generated by heavy motors, copy machines and some kitchen appliances). IMPORTANT! The DX-80 system must be installed in a climate controlled environment. When equipped with optional voice processing modules, the system takes on the characteristics of a mechanically driven computing storage device.
Standard punch-down terminal block(s) (66M1-50 type) as required. • Four or six conductor crimping modular plug assemblies for each port interface. Or, a better choice is to use DX-80 PN “RJ11-4P” cables to extend DX-80 ports to the MDF. • AC voltage surge/spike protector.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Mounting the KSU Follow these instructions to mount the KSU. Select a suitable location for the KSU1 considering that the expansion (KSU2) may be installed at the same time or sometime in the future. KSU1 and KSU2 may be mounted such that they are side-by-side or mounted one above the other.
From this connector block - ports are extended to station cables using standard jumper wire. No MDF Since the Comdial DX-80 is equipped with RJ-11 interfaces for all port connections, it is possible to route station cables into the KSU directly without use of 66M1-50 connector blocks. Using quality modular connectors and crimping tool, each terminal cable can be connected directly to the port required.
DX-80 I NSTALLATION AND AINTENANCE ANUAL Regardless of the method used, station / MDF cables are routed out of the KSU through the opening at the lower left of the KSU housing. A cable restraint clamp is provided and may be used to secure cables exiting the KSU.
408M/E. The 408M/E is also the interface point for the various add-on modules of the DX-80 system. All peripheral modules connect to the DX-80 via the 408M/E. See Diagram X as a reference of the various interface connectors.
408M/E. Modules are mounted using standoff posts. Two standoff post sizes are used in the DX-80. The APM4 modules must be installed using the nickel color 2.5 cm standoffs. All other modules use brass color 2.0 cm standoffs. Proper use of standoff is imperative to assure proper system operation.
Two DPM8 (Digital Port Module, 8-port) modules can be added to each KSU of the DX-80 system. These modules expand the DX-80 system extension capacity to a maximum of 24 digital ports in each KSU (48 total digital ports). DPM8’s are installed by connection to the 408M/E via the Extension Expansion module connectors (“J2” and “J3.”) These connectors have the logical system address of SLOT 2 and SLOT 3 in both Cabinet 1 (KSU1-408M) and Cabinet 2 (KSU2-408E).
One APM4 (Analog Port Module, 4-port) can be added to KSU1 and two APM4’s can be added to KSU2. These modules expand the DX-80 system extension capacity to a maximum of 8 analog ports in each KSU (16 total analog ports when used in both KSU 1 &...
One COM4 (CO Line Module, 4-port) can be added to KSU1 and one COM4 can be added to KSU2. These modules expand the DX-80 system CO Line interface capacity to a maximum of 8 CO Line ports in each KSU (16 total CO Line ports when used in KSU 1 &...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL COM4 408M CO Line Directory Number Matrix Per Installed Location 408M in KSU1 COM4 in KSU1 408E in KSU2 COM4 in KSU2 SLOT 1 SLOT 5 SLOT 1 SLOT 5 740,741,742,743 744,745,746,747 748,749,750,751 752,753,754,755 COM4 Installation Procedure Be sure that the entire system is turned off.
One MDM (Modem Module) can be added to KSU1. The Modem Module will allow remote access to the DX-80 telephony system database and Maintenance functions using the PC-DBA utility. (The MDM does not provide access to the DX-80 DX-SO Voice Mail/AA.) At default the MDM directory number is “199.”...
One AAM (Auto Attendant Module) can be added to KSU1. The AA Module adds automated attendant functionality to the DX-80 system with 10 integrated announcements. (The AAM does not provide voice mail functions.) Refer to the specific feature description “Automated Attendant” for information about announcements and programming CO Lines to be answered by the AAM.
Adding a Music Source(s) Two sources of music can be connected to the CPM of the DX-80 system for use with the features: Music On Hold and Background Music. (Optionally, an internal musical tune or tone can be used for callers on hold.
Adding an External Pager (paging system) One port is provided at the CPM of the DX-80 system for use with external paging system apparatus. When DX-80 users dial the external pager code (“777” at default) or dial the Tenant Group All Page code (“400” at default), voice announcements can be made over the external paging equipment.
Connection to the PC is made via an available 9-pin serial port connector that is designated as COM1 or COM2 in the PC configuration. Once the cable is linked between the PC and the DX-80 CPM, PCDBA port, PC-DBA can be used to program the DX-80 system and backup the user database.
Power-up Initialization Proper operation of the DX-80 system requires that the system be initialized at the time of start up. The installation of the DX-80 is complete only when this critical operation is performed. Occasionally it may be required to perform this initialization process after the original installation, but this is rare.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL inside of the KSU cabinet. If the KSU is properly grounded this will momentarily discharge static electricity from your body. NOTE: A GROUNDED WRIST STRAP IS THE BEST METHOD OF ASSURING THAT STATIC ELECTRICITY DOES NOT DAMAGE CIRCUIT MODULES.) Locate the CPM and “NORMAL/COLD START”...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL 2-20 P7290 IMM...
AINTENANCE ANUAL 3. Features The DX-80 system has a variety of features designed to provide maximum call handling efficiency and flexibility. This section details these features, which appear alphabetically. Account Code – Voluntary / Forced / Verified Account Codes can be entered at any extension voluntarily to record an association of the call in progress in detailed records output from the DX-80 system (SMDR).
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] to continue programming other account codes. Or exit programming. Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « . The program title page displays. •...
Continue making other programming changes or exit PC-DBA programming. Note: changes made via PC-DBA are NOT updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming Guide section of this manual to learn more about this procedure.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Analog Ports (Single Line Telephones) Dial Enter time for alarm alert, HHMM, where HH is hour, MM is minute (24 - hour clock). Enter for once or for repeated daily. Operation – Notification When the alarm time is reached, the alert tone is heard and the display will show:...
Alarm Clock – System (System Reminder) The DX-80 system may be set to alert all Digital Extensions at predetermined intervals during the day. Eight (8) intervals are available for predetermined operation. The “Play Time” is also predetermined and set in the system programming.
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] to continue programming. Or exit programming. Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « . The program title page displays. •...
The LCD is very useful for sending and receiving preprogrammed messages. Since Caller ID is a standard DX-80 feature this valuable identification feature (if subscribed from the local telephone company) will greatly enhance the way outside callers are handled. The LCD enhances many system features as well;...
Hard Drive {in-skin} Voice Mail) Answering Machine Emulation requires the DX-80 Hard Drive Voice Mail (in-skin voice mail). This feature ‘mimics’ the call screening feature of a simple analog answering machine. Within a specified time after a call is answered by an extension user’s Voice Mail Box, that user can monitor/screen callers as they leave a message.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
DX-80 I NSTALLATION AND AINTENANCE ANUAL Attendant Administration (Admin.) Attendant Administration (Admin.) is used to set or modify the features; Service Mode (Day/Alt/Eve/Time), Auto Attendant Messages (optional Auto Attendant Module required), Temporary Mode, System Speed Dial and FWD AUXI LAMP. Attendant Administration (Admin.) can be performed at any user extension, but the assigned Attendant Extension user password is required.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL back next Press [ ] or [ ] until the appropriate greeting/message displays. show Press [ ] for selected greeting/message to record a new greeting/message, play the current greeting/message, or change the maximum record time for that greeting/message. The current record time for the selected message displays.
To dial this number access only location “500.” Attendant One primary attendant may be assigned in each of the DX-80 system’s three (3) Tenant Groups. The standard Digital Speakerphone will serve as the attendant telephone. When assigned as attendant, this extension supports general system functions like Line Recall, Forced Incoming ICM Call Forward and manual evening or alternate service mode operation.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Related Programming System Resource - Attendant, Attendant - Alternate, User Password System Application - Operator Code Operation Any extension may dial 0 to reach the programmed system attendant extension. All unanswered transferred calls will route to the attendant extension.
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Note: PC-DBA is a DOS-based programming utility. « • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then press • Press any key at the program title page (as it requests) to enter the Main Menu.
The Attendant/Extension DSS Console is a self contained digital terminal that interacts with a predetermined digital speakerphone. The console has 60 programmable buttons that can be used for easy access to the DX-80 systems many CO lines, extensions and features. The first forty-eight buttons have dual colored LED’s that allow status monitoring of system resources such as CO Lines and Extensions.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « . The program title page displays. • Press any key at the program title page to enter the Main Menu.
The default password is 9999. Reference “Extension User Password” for programming instructions of this feature. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
The optional Automated Attendant Module (AAM) may be added to the DX-80 System. The AAM is installed inside of KSU1 and provides a maximum of 120 seconds of programmable voice announcements. The AAM provides four ports to handle four (4) simultaneous callers.
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0 for the system attendant.”) BYE MSG. - This is the message that callers hear when the DX-80 system is about to disconnect them. This occurs when the caller dials nothing after a Busy Message or No Answer Message has been played.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Conditions Automatic CO Line Ringing time settings must be programmed in Time Switching and completely set for a seven (7) day week for Automatic CO Line Ringing Modes to properly follow a automatic switching schedule.
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] (change). The DISA Code is assigned to provide a caller access to any DX-80 system resource (e.g., extensions, CO lines, etc.). The code may be any dial pad single-digit from 0-9, *, or #. (Note: The system will not allow any digit to be assigned to more than one function.
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You may continue programming other CO lines for automated attendant use or exit the programming mode. Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « . The program title page displays. •...
NSTALLATION AND AINTENANCE ANUAL Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure. Automatic CO Line Ringing Modes The system can be programmed to follow a seven day twenty-four hour time schedule that will automatically switch incoming CO lines to their programmed Day, Evening or Alternate ringing status and destinations.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
For instance, if you are currently on a call on line 1 and you press line 2, the call on line 1 will be placed on Exclusive Hold automatically. Similarly, if you are currently on an intercom call and talking with another DX-80 extension then press a CO line button, the intercom call will be placed on Exclusive Hold.
Default Setting Auto Hold Disabled Automatic Record (via DX-80 Hard Drive Voice Mail)! The system permits eight extensions to have the Automatic Recording capability. When this feature is enabled for an extension, the system will record all conversations at that extension automatically whenever the user is on an internal/external call.
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Voice Record button must be pressed prior to pressing Hold. Auto Record and Voice Record occupy one voice channel on the DX-80 Voice Mail system during the record operation. This resource consuming function should be deployed with careful consideration of the total available voice mail channels and the overall impact on other voice mail/auto attendant related functions.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Operation After a CO line call has been made and the distance party is busy, hang up. Press . The extension will access a CO Line or CO Line group and dial the last number dialed.
Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « . The program title page displays. •...
DX-80 I NSTALLATION AND AINTENANCE ANUAL Related Programming Extension - Line Assignment CO Line - Tenant Group, CO Line Group System Application - Numbering Plan 1 - CO Group, Numbering Plan 4 - CO Line Directory No. Operation co gp...
Background Music (BGM) The DX-80 system has two (2) standard external music source inputs for Music On Hold and Background Music. When a Digital telephone is idle and this feature is activated, you can monitor background music (BGM) through the telephone speaker.
New DX-80 systems are shipped with the “Cold Start/Normal” option strap in the “Cold Start” position. When a new DX-80 system is received this strap MUST be moved to the “Normal” position to allow system operation.
DX-80 I NSTALLATION AND AINTENANCE ANUAL Related Features Direct Station Selection Console Do Not Disturb Flexible Feature Button Programming Transfer and Answer Call Related Programming PC-DBA – Feature Key Programming – Extension Feature Keys PC-DBA – Feature Key Programming – DSS Console Feature Keys...
DX-80 I NSTALLATION AND AINTENANCE ANUAL Related Programming CO Line - Call Abandon, Route, and Answering Position Call Handling - XFER_B Recall Operation – Setup To deny Busy Ring: Press Confirmation tone will be heard, and the display will read:...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL • Program the extension to be assigned the system Attendant for each of the tenant groups. • Program the extension to be assigned the system Alternate Attendant for each of the tenant groups. Programming via the DET (Digital Extension Terminal)
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
DX-80 I NSTALLATION AND AINTENANCE ANUAL Conditions If you press [ ] during the Call Back Alert ringing, the Call Back will be cancelled and the LCD will display: CBCK DELETE XXX Your extension will return to an idle status.
DX-80 I NSTALLATION AND AINTENANCE ANUAL Conditions During call back alert tones, lifting the handset will directly connect the extension user to the selected CO Line calling back. Every CO line can have Call Back requests by all extensions at the same time.
DX-80 I NSTALLATION AND AINTENANCE ANUAL To Answer a Call Back: When the Call Back begins (called extension is now available), your extension will ring a special Call Back alert ring for 30 seconds and the display will show: CALL BACK TO XXX reply the On/Off button.
DX-80 I NSTALLATION AND AINTENANCE ANUAL Call Forward – Extension There are many Extension Call Forward choices: • All – Forward all of your calls. • Busy – Forward your calls when your telephone is busy. • Follow Me – Forward calls at your extension to the extension where you are currently working (conference room, associates office, etc.)
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Select the type of calls to forward. • co = CO Line incoming or transferred calls • icm/co = both intercom and CO Line calls • icm = intercom calls only. You hear the confirmation tone, the extension returns to idle, the Auxiliary Lamp is lit green, and the display shows in the middle of the bottom row.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL External Call Forward Note: You cannot External Call Forward station 101. next Press [ ]. The display will read: CALL FORWARD n_ans ext follow Press [ ]. The display will read: bksp save chg Input the telephone number (cell phone, other office, etc.) where calls are to be forwarded.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Press [save]. You hear the confirmation tone, the extension returns to idle, and the display shows FORWARD FROM XXX Follow Me from this extension to another extension: preset Press [ ]. The display shows:...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL /*21 Cancel Busy Forward: dial /*24 Cancel No Answer Forward: dial /*23 Cancel Follow Me Forward: dial /*25 Cancel Follow To Forward: dial Conditions Regardless of whether the extension where calls are being forwarded is a Digital Speakerphone or single line telephone, the user at the forwarded extension will hear special Intercom Reminder tone signifying that Call Forward is activated.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Ringing at the “DAY” and “EVE” assigned locations continues until the CO Line has been answered. When CO Lines are Call Forwarded – Predefined to the DX-80 Voice Mail system, special handling of the ringing line occurs. The directory number of the CO Line (740-755) is sent to the VM system so that automated attendant handling can be customized for the CO Line to be answered.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Call Park is very similar to Transfer except there is no ringing at the park destination. The DX-80 Call Park method eliminates multiple call park codes by using the same code followed by the user extension number for multiple calls parked to one extension number.
DX-80 I NSTALLATION AND AINTENANCE ANUAL Operation – Park Call While connected to a CO Line call, press or press a button programmed for this Call Park code. Dial the extension number where this call is to be parked, or press the DSS button of the extension where this call is to be parked.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL If multiple calls are ringing at an extension, a priority list determines which call will be answered first: Call Pick Up Priority List Camped - On CO Line Calls Recalling CO Line Calls Transferred CO Line Calls...
When Caller ID data is received on CO Lines connected to the DX-80 system this caller ID data is re-broadcast to analog devices connected to analog ports of the DX-80 system. This means that standard analog telephones that support the telephone company enabled Caller ID will function for this purpose even when connected “behind”...
DX-80 I NSTALLATION AND AINTENANCE ANUAL Press the Left Interactive button to return to the name display. Conditions CID data will only be displayed when it is received from the telephone company as part of the service subscription. The center interactive button can be used while active on a CO line call to momentarily view the idle extension display information (time and date, etc.)
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.” (Note: This eight-character password can be changed.) show • Press [ ]. The DB Item Select screen displays. Program CID codes required for seamless CID callback operations in the DX-80: • Input 03-25 to program the International Prefix. Or… •...
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
DX-80 I NSTALLATION AND AINTENANCE ANUAL Conditions Each extension can have only one Camp On at the same time. While waiting for a busy extension (Camp On invoked), the music connected to MC2 is heard. Class of Service – Extension The system provides eight (8), Classes of Service (COS) for assignment of outside line dialing-privileges.
CO Line Alternate Route CO Line Alternate Route works with the DX-80 system CO Line Groups. When this feature is invoked users may be routed over CO Line groups that they did not necessarily access. This feature is useful in high traffic environments when the use of secondary and tertiary CO Line selections may periodically be required.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Operation Dial access (or press pre-programmed Flexible Feature Button) to the primary CO Line group for placing the call. If this CO Line Group is unavailable another will be selected according to the Alternate Group programming.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
CO Line Assignment CO Line Assignment is the DX-80 system utility used to assign CO Lines to extensions for out-calling access. The DX-80 system allows the assignment of CO Lines to extensions in a matrix fashion such that complete flexibility is possible.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
This lamping condition is referred to as I-Use Indication (the indication that you are using this CO Line.) Lamps for the same CO Line that you are using will light steady red at all other DX-80 digital telephones.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
The DX-80 receives the disconnect signal from the telephone company and forces the CO line on-hook to release the system resource for other uses.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
DX-80 I NSTALLATION AND AINTENANCE ANUAL CO Line Programming Copy This is a programming aid feature. Once one CO Line has been programmed for the configuration settings, those setting can be copied to other CO Lines using this utility. Related Features...
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
CO Line Receive Assignment CO Line Receive Assignment is the DX-80 system utility used to allow an extension to answer ringing CO Lines. The DX-80 system allows the Receive Assignment of CO Lines to extensions in a matrix fashion such that complete flexibility is possible.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
DX-80 I NSTALLATION AND AINTENANCE ANUAL CO Line Ring Assignment (Answer Position) Ring Assignments determine the extensions and other system resources that will be designated to ring on each CO Line. Ringing assignments may be to UCD Groups, Virtual Numbers or to Extensions. Each CO Line has six assignments for ringing in the Day mode, one assignment for ringing in the Evening mode and one assignment for No Answer –...
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
CO Line Ring Type Assignment The DX-80 system provides eight types of ringing for indication of specific CO Line ringing. Any CO Line may be allocated one of the available Ring Types. When this feature is used, the specific ring type assigned to the CO Line is the ring type heard when that CO Line rings.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL SVC MODE show Input the password (default for Tenant 1 is “9999”), then press [ ]. The system shows CHANGE in the display. show Press [ ]. The current mode of operation displays. Press [ ] until the appropriate mode displays.
Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
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Dial the Meet Me Conference location that you wish to join (390-397). Hang up when finished. Operation – Join a Meet Me Conference from the Auto Attendant When answered by the DX-80 system automated attendant, dial the Meet Me Conference location that you wish to join (390-397). Hang up when finished.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
4 members, a 3-member conference must first be established. Supervised/Unsupervised A supervised Conference is a conference in which at least one member is an extension of the DX-80 system. The DX-80 extension that establishes a conference is the conference controller and may add and/or delete members of the conference at any time.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Operation – Establish a Three-Party Conference Answer or place the first call connection (internal or external) that will become part of the conference. the Hold button Press Place the second call (internal or external).
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Operation – Private Connection with a Conference Member (“Private Talk” – Conference Controller Only) While engaged in a conference the display shows: XXX XXX XXX private forced private Press [ PRESS DIR# exit exit Press [ ] to abort the operation and return to the conference.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
(via save function), remote programming, outboard programming (program the system template into the PC memory then send it to the DX-80 when ready). The PC program that interfaces with the DX-80 system is PC-DBA (PC-Database Administration).
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During all PC-DBA programming operations, changes to the DX-80 database are stored in the directory not in the DX-80 system memory. Note: Data in the working directory is only updated to the DX-80 system via the PC-DBA – SEND operation. 3-96...
« • to highlight “Exit to DOS.” Then press Note: Changes made via PC-DBA are stored in the working directory and not updated to the DX-80 system memory until a “SEND” function has been performed. • Use the information found with each feature description for specific details on programming the various features.
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+------------------------------------------------------------+ ¦ ¦ ¦ Do you want to backup data files ? (Y/N) ¦ ¦Backup to : C:\DX-80 ¦ ¦ ¦ +------------------------------------------------------------+ • Input a new directory (DOS file system directory) where these files are to be stored. It is also possible to specify the “A”...
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Connection to the DX-80 system on site is accomplished via the PC serial port (COM Port). Use a straight- through 9-pin to 9-pin cable from the PC serial port to the DX-80 CPM – PC-DBA Port. Once this connection is made, it is possible to connect to the DX-80 system processor and download (receive) DX-80 database...
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Connection to the DX-80 system on site is accomplished via the PC serial port (COM Port). Use a straight- through 9-pin to 9-pin cable to from the PC serial port to the DX-80 CPM – PC-DBA Port. Once this connection is made, it is possible to connect to the DX-80 system processor and download (receive) DX-80...
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Once a physical connection (cable or modem) has been made between the PC and the DX-80 system. You must link the two devices using the F5-Connect function. • Press F5. If an adequate connection exists between the DX-80 system and the PC you will see the following Connect prompt: +----------------------------------------------------------------------+ ¦...
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Disconnecting from the DX-80 processor • When a link is established between the DX-80 and PC-DBA, this link must also be broken when Send and Receive operations are complete. This breakdown of the connection will occur automatically if the connection path (cable or modem connection) is interrupted or when PC-DBA is exited while the link is active.
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At default PC-DBA is setup to use COM Port 1 at 9600 bps. (9600 bps matches the default baud rate set for the DX-80 CPM – PC-DBA Port.) •...
The DX-80 system allows the user/installer to administer system database parameters via any DX-80 digital telephone. It is possible to program the DX-80 system while the telephone is in use; however, certain button operations are changed for the purposes of programming and cannot be used for telephone call processing.
DX-80 I NSTALLATION AND AINTENANCE ANUAL Exit Database Administration: • To exit Database Administration press the ON/OFF button twice. Or lift and replace the handset in the hook- switch cradle. Change Database Administration Password: • Enter Database Administration using the feature code...
DISA can be accessed via the Automated Attendant as well as by dedicated DISA lines. Access to DX-80 system resources for out-calling is secured by means of verified passwords against the assigned extension number. Use of system resources is accomplished only when a valid extension number has been entered and when the password entered matches that stored for the extension number entered.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL While DISA-to-CO calls are in use, DTMF receivers on the AAM are dedicated to the function. Therefore the quantity of DTMF resources (four), are reduced (by one) for each DISA-to-CO call in progress. This affects Automated Attendant operation since DTMF receivers are required to collect digits from outside callers.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.Discriminating Ringing.
Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
DX-80 I NSTALLATION AND AINTENANCE ANUAL Related Features Do Not Disturb Override Forced Intercom Call Forward Do Not Disturb – One Time Feature Button Disable Related Programming Extension – Feature Button Disable Operation – Set Do Not Disturb (DND) While your telephone is idle (no other call activity) press...
DX-80 I NSTALLATION AND AINTENANCE ANUAL Operation While you are connected on a call (CO Line or Intercom) someone transfers a CO Line to your extension, ringing is heard to cancel ringing for this call, press Do Not Disturb – One is activated.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
DX-80 I NSTALLATION AND AINTENANCE ANUAL The following features are checked with this code: LNR = empty Day COS = 0 SNR = No Saved Number Eve COS = 0 Memo = No Saved Number Monitor COS = 5 Telephone Lock = No...
Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Related Features Call Forward – Extension (Remote) Caller ID - Call Table Phone Lock/Unlock Direct Inward System Access (DISA) Attendant Administration Related Programming System Resource - User Password - Length System Resource - User Password - Password Operation Refer to the specific feature for operation.
Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
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DB Item Selection screen or exit programming. Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « 3-124 P7290 IMM...
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Extension Swapping As part of the Flexible Numbering Plan in the DX-80 system, extension directory numbers (as defined in the database programming) can be exchanged (swapped) from one port to another. This feature can be used to simplify moves and changes of extensions at any specific location.
Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
FAX Detection with Automatic Transfer The DX-80 system has a standard FAX Tone Detection capability on the fourth (4th) port of each CO Line board. (That is, CO Line ports 4, 8, 12 and 16 have the circuitry required to detect “CNG” FAX tone.) When the system is programmed to receive a facsimile transmission on one of these CO line circuits, it automatically answers the ringing line and waits for FAX tone.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Feature / Directory Number Lookup The DX-80 system has many features and codes. At times it may be difficult to remember the code for the necessary feature. This feature code directory was implemented to aid in accessing the many features of the DX-80.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL List of Codes Directory Numbers: Feature Directory Number(s) Co gp (CO Line Group) 800~806 Page (Paging) Tenant Group 1~8 401~408 EXT PAGE (External) Hunt Hunt/UCD Group 1~24 410~433 Pickup Pickup Group 1~8 440~447 Music...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Feature Enable Code Disable Code Feature Code Lookup [FEATURE] #5 Feature Key Programming [FEATURE] #3 Feature Key Reset [FEATURE] 58 Password: 9999 Get Held CO Line [FEATURE] 7* Headset Mode [FEATURE] 9# [FEATURE] *9#...
(disconnect/hang-up) request. The momentary operation of the hook-switch at the analog device is deciphered by the DX-80 system in such a way that the previous call in progress is held, or placed in a status of transfer awaiting further instructions from the user.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Hook-Flash command while connected to a CO Line. This feature is a ® requirement when the DX-80 is installed “behind” Centrex or a PBX system. In these two cases, the Flash feature code should be programmed onto a Flexible Feature Button for easy access.
Flash – PBX Line is a programmed setting that will determine what flash timing will be presented to the host telephone system when the DX-80 is installed as a subordinate system. This feature is critical to perform accurate host-system functions like PBX call transfer. When used “behind” a PBX, the DX-80 system extensions should have the Flash feature code programmed onto a Flexible Feature Button for easy access.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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To program the button, you must know the code type. It is either a directory number or a Feature Code. (In general, directory numbers are DX-80 system resources that are designated dialing codes in the system such as extensions and Page Zones. Feature Codes are those features that extension might invoke.) If you are unsure what type of code is to be programmed exit Flexible Feature Button Programming and use Feature/Directory Number Lookup to locate the feature and code you wish to program.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Flexible Numbering Plan The DX-80 system Numbering Plan refers to the structure of dialed access to the various resources that are part of the system. A primary example is the extension numbers of the system. When one extension calls another, the numbering plan is the mechanism that facilitates this call.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Default Settings Note 1: Range for “Length” for all items is 1-4. Note 2: Range for all “Leading” items is any available, non-conflicting directory number. Flexible Numbering Plan – CO Line Group Defaults Length...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL next • Press [ ] to advance to the next numbering plan item. show • When the numbering plan program to change displays, press [ • The first parameter is “Length.” If this is to be changed press [ ] until the appropriate length for this code displays.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
• Exit PC-DBA programming when finished. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Headset jack adapters are often available from headset manufacturers to adapt your headset to the 2.5 mm jack. A headset connected to the headset jack can be operated as an integral component of the DX-80 digital speakerphone. Refer to Headset Mode for operation.
DX-80 I NSTALLATION AND AINTENANCE ANUAL Operation – Activate Headset Mode While the telephone is idle, press or press the Flexible Feature button programmed with the Headset Mode code. The display indicates the new status: HEADSET ENABLED Operation – Deactivate Headset Mode...
Exit Flexible Feature Button Programming. Operation – Using the Hidden Code Access the voice mail system (either the DX-80 Voice or an external voice mail system). When you hear the prompt to enter your password, press the Hidden Code button.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL To retrieve a call on hold, press {FLASH} (hook-switch flash). Conditions Pressing Hold will place a conference on Exclusive Hold if you are the controlling party and you temporarily exit to add another party.
Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
DX-80 I NSTALLATION AND AINTENANCE ANUAL Related Features Intercom calling All “dial-access” features Operation – Disable While the telephone is idle, press . The display will momentarily show the feature status invoked: HOT KEY DISABLED Operation – Enable While the telephone is idle, press .
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Input the wakeup time in 24 hour format (e.g., 7AM is 0700.) ALARM TIME:07:00 always Chose if this alarm time should be set as a one time occurrence or repeated everyday by pressing the associated LCD Interactive button [one] or [always].
Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Related Features Intercom Calling – Non Blocking Speed Dial Related Programming Extension – CO Line Assignment Extension – Day/Eve Class of Service Operation – Setup While the extension is idle, press HOTLINE TO :NULL...
Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
DX-80 I NSTALLATION AND AINTENANCE ANUAL Conditions Some applications may require a button to indicate use of the intercom feature at extensions. To meet this requirement, the feature code can be programmed on an available Flexible Feature Button for use.
DX-80 I NSTALLATION AND AINTENANCE ANUAL You can: Lift the handset to speak confidentially with the calling extension. Press the Mute button to deactivate the Mute feature and speak with the calling extension hands-free. (Using speakerphone mode.) Operation – Receiving a Call in Tone Mode When your extension is idle, an intercom call to your extension will alert you of the call with a double-burst tone which is repeated until you respond or until the call follows a Call Forward route.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Hang up to end the connection. Analog Ports (Single Line Telephones) To intrude on a busy extension, dial Conditions Your extension must have Intrusion Active set to “Y” (yes) for this feature to operate.
Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
LNR EMPTY LCD & Interactive Buttons The DX-80 Digital Speakerphone is equipped with a 2-row, 16-column Liquid Crystal Display to enhance features operation. The display indicates feature operation status and provides for input based on feature use. The display also facilitates the standard Caller ID feature – allowing all digital speakerphones to receive caller ID information as it is received from the servicing telephone company.
Loud Bell / External Page / Music Source – Control There is often a requirement to control ancillary devices via the telephone system. The DX-80 system provides one dry contact closure (standard) for interface of the various devices. It is important to adhere to the electrical requirements of this contact.
Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
DX-80 I NSTALLATION AND AINTENANCE ANUAL Operation While a page is in progress, the telephone displays: PAGE Press . The display shows: EXT XXX TALK Analog Ports (Single Line Telephones) While a page is in progress, dial Conditions A page may be answered at any telephone using the Meet Me Page code, even if the page announcement is not heard over the telephone speaker.
Messaging – Call Me, Text or Voice A busy or unattended Digital Speakerphone may be notified of a call attempt via one of the DX-80 system Messaging features. At a Digital Speakerphone, the display will show messages waiting and provide prompts to assist the user in responding to the messages.
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CALLING STA xxx cbck msg xxx BUSY cbck msg next Press [ ]. When the (optional) DX-80 Voice Mail system is equipped, the options in the display change to add this option. MESSAGE TYPE callme vmsg prep 3-178 P7290 IMM...
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NSTALLATION AND AINTENANCE ANUAL vmsg Press [ ]. The connection is immediately diverted to the DX-80 Voice Mail system. Operation – Answering a Message Your telephone display indicates the Message Waiting: MW FROM EXT XXX more reply del If a Text Message was sent:...
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Operation – Deactivate The extension must be idle. !*90 Press . The display shows: STATUS MSG DEL The telephone returns to idle. Conditions Dial Pad Key 1 is used to select special characters. Refer to the Letter Scheme feature...
Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Music On Hold (Two Source) CO lines that are placed on Hold are connected to one of two External Music Sources. The DX-80 system provides two sources of Music On Hold since the system may be installed in a location that serves two separate businesses and music on hold requirements.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL This mode of operation allows you to adjust CO line ringing, dialing characteristics and various other features for special handling during these times. Any extension may manually switch the system service from day to night mode, or vice-versa using the Attendant Administration (if the password is known).
Off Hook Voice Announce with Hands-free Answerback With Off-Hook Voice Announce (OHVA) you can receive a voice announcement from a DX-80 system extension while your telephone is busy. OHVA uses the speakerphone circuit to accommodate a second conversation path to your telephone.
DX-80 I NSTALLATION AND AINTENANCE ANUAL On Hook Dialing Digital Speakerphone extensions may make outgoing calls without lifting the handset and monitor the dialing status through the built-in speaker. The button lamp is lit when monitoring a call. The Digital Speakerphones provide full hands-free speakerphone operation in addition to On-Hook Dialing.
DX-80 I NSTALLATION AND AINTENANCE ANUAL • All Call Paging - you can access all paging zones (internal and external). Paging is one-way only. The Page Allow/Deny setting does not interfere with an extension’s ability to make a page or to establish a “Meet Me”...
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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The time interval to be considered is from the time the trunk access code is dialed to the time that trunk dial tone is heard. When Last Number Redial is used (at a DX-80 extension) on a “PBX” Type CO Line circuit, an automatically inserted pause of this duration will be inserted between the PBX Code dialed and the remaining digits to be re-dialed.
PBX port via line button and dials the appropriate PBX code. The DX-80 can be programmed to recognize the code used to access PBX trunks on PBX Type CO ports. This code identifies the type of call being placed so that call control can be administered. When the PBX code is recognized, the DX-80 system will invoke automatic conditioning of calling for redial features and administer Class Of Service characteristics as programmed for each user.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
DX-80 I NSTALLATION AND AINTENANCE ANUAL Conditions Phantom Lines must be programmed onto Flexible Feature Buttons to operate. If no appearance of the Phantom Line exists in the system, the user attempting to call the Phantom Line or transfer a call to the Phantom Line will receive error tone and see the message OUT OF SERVICE in the display.
DX-80 I NSTALLATION AND AINTENANCE ANUAL show Input the current password, then press [ LOCK PHONE pswd yes no Press [ PHONE UNLOCKED CO Line calls can now be made at this extension. Analog Ports (Single Line Telephones) Dial Dial the extension password.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Recall Recall is a means of assuring proper call handling. There are several types of recall that can be invoked in the DX-80 system. Recall affects Holding calls and Transferred calls. It is the intention of recall to assure that callers on hold or in transfer condition do not go unattended.
See UCD Groups. The DX-80 enhances this function significantly through the use of integrated RAD messages as part of the voice mail implementation. Whenever the optional DX-80 Hard Drive Voice Mail is installed into the DX-80 system platform, RAD announcement space is allocated for each of the UCD Group Overflow and Re-route Destinations.
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DX-80 Voice UCD (VM) Group.) (See UCD Group programming.) • See the DX-80 Hard Drive Voice Mail Installation and Supervisor Guide for details of this application programming requirements. (Program messages into the UCD Overflow mailboxes as required.) Programming via the DET (Digital Extension Terminal)
Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
The various setup parameters of the DX-80 system for use with a modem are described here. The DX-80 system remote access parameters “Built-in Modem” (DIR No. and Baud Rate) must be set to allow access to the DX-80. The parameters “PC-DBA Connection” (Auto Log Off and Log On Again) can be set to avoid unauthorized access to the DX-80 database.
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Log On Again is set determine how long the DX-80 system will wait before accepting a valid password for PC-DBA programming whenever the wrong password has been entered three times. That is, if an attempt to access the DX-80 database via PC-DBA is unsuccessful because the entered password is incorrect, and this failure occurs three times…...
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
DX-80 I NSTALLATION AND AINTENANCE ANUAL Conditions Ringing levels can be adjusted from the lowest level (0) to the highest level (3). Distinctive Ringing – CO Line settings, overrides Extension settings. The highest setting and lowest setting ringing levels are heard as an indication that this volume mode cannot be adjusted further.
Single Line Telephone – Flash Single Line Telephones and similar analog devices connected to analog ports of the DX-80 system must use unsophisticated signaling to administer call-processing operations (like transfer and hold). This fundamental call control is handled in the form of specific hook-switch operations.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
The allocation of DTMF Receivers (required resource to receive dialed digits from analog devices) is one to one in the DX-80 system. That is, the system provides one (1) DTMF receiver per analog port for decoding DTMF signals dialed by analog devices/SLT users.
You may choose to first press an idle CO line or you may let the system automatically select the line. The DX-80 system can be programmed to allow System Speed Dial Numbers to override Toll Restriction settings (both CO Line and Extension COS).
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That speed dial number is dialed on the selected CO Line. Conditions The DX-80 system has 1000 speed dial number memory locations that are dynamically allocated to the system use (extensions individually via Extension Speed Dial Locations or all extensions system wide via System Speed Dial Locations).
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Default Settings System Resource – SPD No. Assignment – System List is set to 200. (Range is 0 to 1000.) System Resource – SPD No. Assignment – Individual List is set to 20 for extensions 101-140. All others are set to 0.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL To program SPD No. Assignment (allocation): ¢£¤¥ « • to highlight “SPD No. Assignment” and then press • To allocate speed numbers in the System List: ¢£¤¥ « • to highlight “System List” and then press ¢£¤¥...
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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In the case of incoming calls that are received with Caller ID (although this feature is a standard feature of the DX-80, a telephone company subscription is required), two records are output. The first output record lists the telephone number of the calling party as it is received from the telephone company.
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Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory, then press Enter. • Press any key at the program title page (as requested) to enter the Main Menu.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL • Use the cursor arrows to highlight “Category 2” and then press Enter. • Use the cursor arrows to highlight the database item “SMDR Output” for the Extension to be changed. (Note: You may need to use the Page Up/Down keys to view the extension for which changes are required.)
System Time and Date The DX-80 system provides a built-in time clock to track System Time for reference in certain features such as System Night Service Mode Change, SMDR, Alarm Clock – System, Extension, and Time and Date display at Executive Speakerphones.
Tenant Groups Tenant Groups allow for separation of system resources such that the DX-80 system can operate as though two or three separate systems are deployed at one site. Tenant Group Assignments can facilitate complete isolation of extension functions. When extensions are assigned to their respective Tenant Group, calling characteristics between these groups can be customized to prohibit calling from one group to another.
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Extension directory numbers remain unique to system ports and are not duplicated for each Tenant Group. (Although extension dialing may be restricted across tenant group barriers.) There are three tenant groups maximum in the DX-80 system. Default Setting Extension – Tenant Group, all extensions are set to Tenant Group 1. (Range is 1~3.) CO Line –...
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
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Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
The DX-80 provides a Toll Restriction table of 100 entries. Each entry may contain 10 digits in the “From” column and 10 digits in the “To” column. The From and To columns exist to apply a range of digits in a truth-table fashion known as digit Intervals.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL • Assign Extension COS as required to follow the appropriate Digit Interval. • Assign CO Line COS as required to follow the appropriate Digit Interval. Programming via the DET (Digital Extension Terminal) back next...
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Related Programming Call Handling - XFR_I Recall, XFR_B Recall Operation – Unsupervised Transfer While connected to a call (CO Line or intercom extension): the Transfer button Press Dial the destination directory number where this call is to be transferred (extension, UCD Group, Virtual Number, etc.)
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
UCD (Uniform Call Distribution) is an incredibly flexible function of the DX-80 system. Simply stated, UCD Grouping allows system resources (primarily extensions) to be linked for call handling. The DX-80 has 24 UCD Groups. Each group has a lead (or pilot) number. This is the access point of the UCD Group. Extensions may call a group of extensions by dialing the associated UCD Group number.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL When configured as “Distributed” the UCD Group functions such that calls to the group or calls transferred to the group are routed to group members in a uniformly distributed fashion. That is, each new call is routed to the next available UCD Member such that previous call routing is retained.
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UCD callers waiting in UCD Queue. (See DX-80 Voice Mail Integration for details. Not part of this manual.) When the DX-80 Voice Mail system is installed, it uses UCD Group 24. Therefore this UCD Group is not available for any other purpose when the ICD Voice Mail system is equipped.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL save • Press [ • 06-01-01~24-01 (UCD Group select Tenant number) • Press [ ] to select the Tenant number to which this UCD Group is to be associated. next • Press [ •...
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL ¢£¤¥ • to highlight “Attribute.” « • Press to select the appropriate attribute for this UCD Group. ¢£¤¥ • to highlight “Tenant Group.” « • Press to select the appropriate tenant group for this UCD Group.
UCD Group Agent Log Off is possible at any number of UCD Group extensions, however one Agent (Member) must be Logged On at all times. (The DX-80 will not allow all UCD Group Members to Log Off simultaneously.) Related Features...
Calls will be handled in the order that they were received.” In a RAD application that uses the DX-80 VP (PN7243) the caller may be routed to a menu box for further routing. (Please refer to the instructions in the DX-80 VP manual.)
UCD Voice Announce Group The DX-80 system allows for the use of UCD Groups as a means of handling high traffic into third-party ancillary RAD devices. Whenever the Overflow destinations of a UCD Group require the use of multiple ancillary devices to handle pooled the call traffic of announcements while callers are in UCD queue, these devices can be “...
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All V.A. UCD Group Members must be assigned as Port Type “V.A.” All ancillary RAD Devices must be recorded individually for the same announcement. This is not required when using the DX-80 VP system for UCD Overflow announcements. Default Setting Extension Application –...
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
Voice Call Recorder (via Voice Mail System) The Voice Call Recorder function is directly related to the digitally integrated DX-80 Voice system. This feature allows you to record external (CO Line) conversations. When the Voice Recorder is activated, a connection is established between your extension and the DX-80 Voice system.
Voice Mail – Analog Integration The DX-80 system may be interfaced to a third-party voice mail system via spare analog ports. Doing so occupies these ports and therefore reduces the number of system ports that can be used for the telephones, FAX machines, modems, etc.
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Use the voice mail user guide and audio prompts to retrieve messages and invoke other mailbox operations. (Send messages, update personal settings, etc.) Hang-up to disconnect the call. (Your voice mailbox will be closed automatically by the DX-80 system (assuming programming has been properly completed.) Operation –...
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Set the Voice Mail Table to reference the UCD Group to be used for the Voice Mail ports. • Program the various Voice Mail call handling control digits into the voice mail table. (The DX-80 allows for specific control handling for various call types. For example, calls that recall to VM can be handled in a unique manner.)
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DX-80 I NSTALLATION AND AINTENANCE ANUAL next • Press [ • Continue from [ ] above to program all Voice Mail ports as member of this UCD Group. • the Hold button Press to return to the previous menu level or press the Volume button (up or down) to return to the DB Item Selection screen or exit programming.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL 06-02-1~3-02-02 (VM Table – Prefix Table – No Answer, where 1~3 = Tenant Group) save • Press [ • Press [ • Input the required digits to identify this call as forwarded from this subscriber-no answer.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL next • Press [ ] to continue programming the various call handling digits (Prefix/Suffix). • the Hold button Press to return to the previous menu level or press the Volume button (up or down) to return to the DB Item Selection screen or exit programming.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL « • Input the UCD Group to program as the VM Hunt Group (usually 24). Then press ¢£¤¥ ³´ « • to highlight “Members.” Then press ¢£¤¥ ³´ « • to highlight the member to program. Then press •...
Voice Messaging, Automated Attendant, and Menu Routing. Just install the DX-80 Voice and when the power is turned back on, the DX-80 system configures itself for the addition of the detected DX-80 Voice system.
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Use the voice mail user guide and audio prompts to retrieve messages and invoke other mailbox operations. (Send messages, update personal settings, etc.) Hang-up to disconnect the call. (Your voice mailbox will be closed automatically by the DX-80 system (assuming programming has been properly completed.) Operation –...
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
Please refer to the Programming section of this manual to learn more about this procedure. Volume Control The DX-80 digital speakerphone is equipped with a volume control that is used to adjust the various volume settings of the telephone. The following functions can be adjusted: •...
Warning Tone / CO Line Call Limiter An extension can be limited to calls that are within a specific programmed time. The DX-80 can be set to warn an extension that the time has expired thereby advising the user to disconnect. In this mode, a system Warning Tone is heard repeatedly when the timer has expired.
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Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing « • Press any key at the program title page (as it requests) to enter the Main Menu.
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Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL 3-266 P7290 IMM...
When installed properly the Comdial DX-80 is relatively maintenance-free. From time to time the digital telephone instruments may become dirty or dusty and require cleaning. We suggest the use of a clean, dry cotton (or other soft, absorbent) cloth to wipe the instrument clean.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Symptom(s) Diagnostic Aid Cause(s) Action No system operation. CPU Heartbeat Memory strap in If the Memory strap is in the "Cold Start" position, LED Dark or Lit "Cold Start" perform the Initialization and Power Up operation at steady.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Symptom(s) Diagnostic Aid Cause(s) Action Telephone/Terminal CPU Heartbeat Shorted station At the KSU, power the system down and remove apparatus dead LED flashing cabling. the power cord from the AC outlet. Remove the KSU cover (four screws). Disconnect all station...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Symptom(s) Diagnostic Aid Cause(s) Action Other party cannot hear Another digital Component Lift handset, dial another digital extension. Confirm you. (Handset) telephone failure connection of audio. Audio one way only… Replace handset and repeat. If problem persists…...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Symptom(s) Diagnostic Aid Cause(s) Action Other party can't hear you Another digital Connection / Press the ON/OFF button and listen for dial tone while using the telephone component over the loudspeaker. speakerphone. failure Call a known good extension. (The called extension should use the handset for this test.)
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If noise/static persists... contact the local servicing telephone company and request repair. If noise/static can be isolated to the DX-80 equipment, verify which CO line ports are affected (which CO ports seem to have noise/static)..replace interface modules as required.
(via save function), remote programming, outboard programming (program the system template into the PC memory then send it to the DX-80 when ready). The PC program that interfaces with the DX-80 system is PC-DBA (PC-Database Administration).
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Cable Connection to the DX-80 system on site is accomplished via the PC serial port (COM Port). Use a straight-through, 9-pin to 9-pin, Male/Female cable from the PC serial port to the DX-80 CPM – PC-DBA Port. Once this connection is made, it is possible to connect to the DX-80 system processor for the various Maintenance operations.
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F5 – Connect Connecting to the DX-80 processor Once a physical connection (cable or modem) has been made between the PC and the DX-80 system. You must link the two devices using the F5-Connect function. Press F5. If an adequate connection (straight-through serial cable or modem connection) exists between...
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F6 – Disconnect Disconnecting from the DX-80 processor When a link is established between the DX-80 and PC-DBA, this link must also be broken when Maintenance operations are complete. This breakdown of the connection will occur automatically if the connection path (cable or modem connection) is interrupted or when PC-DBA is exited while the link is active.
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¦ +----------------------------------------+ If modem connection at this site requires a human to transfer the modem call to the DX-80 NOTE: modem (Extension 199), you must have a standard telephone connected to the same circuit as the modem so that you may verbally request the answering person to transfer the call.
COM 1 or 2 only) and the baud rate that will be used for the connection. At default PC-DBA is setup to use COM Port 1 at 9600 bps. (9600 bps matches the default baud rate set for the DX-80 CPM –...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL “R16UM0.F21“ in the lower part of the screen. KSU Revision is the DX-80 software and “R16UMx.xxx” is the PC-DBA version. ¢£¤¥ « • to select the appropriate Maintenance utility and then press . Each utility is described below.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL +--------------------------------- DX80 PC-DBA --------------------------------+ ¦ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 ¦ ¦ Time: 20:35:16 ¦ ¦ Configuration - Board Status ¦ ¦ ¦ ¦ BOARD TYPE STATUS ¦ ¦ COMMON CTRL BOARD CPM BOARD CONNECT ¦...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL The following is a display of Cabinet 1: +--------------------------------- DX80 PC-DBA --------------------------------+ ¦ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 ¦ ¦ Time: 20:38:54 ¦ ¦ Configuration - Board Status Cabinet 1 ¦ ¦...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL The following display shows the COM4 Board of Cabinet 1: +--------------------------------- DX80 PC-DBA --------------------------------+ ¦ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 ¦ ¦ Time: 20:41:18 ¦ ¦ Configuration : ¦ ¦ Board Type : COM4 BOARD Cabinet 1 ¦...
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PC-DBA functions.) When the Test Report option is selected, the DX-80 will deliver the last Diagnostics test report to PC-DBA. Screens and notes of the information included in this report are shown on the following pages:...
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¦ ¦ • Notice that the PC-8 Module reports “CONNECT.” Since the PC-8 is its own ¦ ¦ self-contained system that runs independently of the DX-80 processor, ¦ ¦ “CONNECT” and “DISCONNECT” are the only conditions reported for this ¦...
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+--------------------------+ ¦ Exit This Feature ? (Y/N)¦ +--------------------------+ Status The Status function can be invoked to view specific DX-80 system resource status. Move the cursor to the « system resource to view and press +--------------------+ ¦...
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ANUAL SW/HW Revision SW/HW Revision can be invoked to view the current version of software installed in the DX-80. The Hardware Revision (HW Revision) is a label only field that allows the user of PC-DBA to record the revision of hardware installed at the site. This information is stored in the Database Save operation of PC- DBA.
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Logon Data Logon Data is used to view the date and time that the PC-DBA session began. +------------------------------------------------+ ¦ Logon Data ¦ +------------------------------------------------¦ ¦ Date : 02/14 ¦ ¦ Time : 17:09 ¦ ¦ User ID : Remote Maintenance & Programming ¦...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL Software Warm Start Use Software Warm Start to cause the system to restart operations. This operation requires confirmation since all calls in progress will be disconnected. +--------------------------------+ ¦ Software Warm Start ¦ +--------------------------------¦ ¦ Progressive operations in KSU ¦...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL I/O Memory Mapping Use I/O Memory Mapping when instructed to do so by a customer service representative. This operation is used to view system Input/Output port values. +---------------------------------------------------------------+ ¦ The Engineering Maintenance Tools should only be used by ¦...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL 4-30 P7290 IMM...
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Add On, Multiline, Unsupervised, 3-91 Call Back – CO Line, 3-40 configuration, 1-2 Call Back – Extension, 3-41 configuration table, 1-4 Call Transfer Connecting to the DX-80 processor, 4-9 screened, 3-235 Console Support, 3-17 unscreened, 3-235 Caller ID extension, 3-61...
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Direct Station Selection (DSS) Console, 1-13 Idle Line Preference, 3-31 DPM8 (Digital Port Module - 8 Port), 1-10 I-Hold and I-Use Indication, 3-155 DX-80 Key Service Unit, 1-5 Industry Standard Telephone Support, 3-215 DX-80 KSU2, 1-8 initializing the system, 2-18...
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2-2 Single Line Telephones, 3-177 typical MDF installation, 2-6 Modem, 3-183 Intercom Calling, 3-168 Modem connection to the DX-80, 4-10 Intercom Hunt Groups, 3-238 Monitor – Extension Intercom Mode Selection, 3-169 Analog Ports, 3-185 Internal Paging, 3-191...
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Specifications Release Key, 3-207 Current draw, 1-14 Reminder Tones, 3-208 Electrical data, 1-16 Remote connection to the DX-80, 4-10 Environmental data, 1-17 Remote Programming and Administration, 3-95 MTBF (Mean-Time Between Failure) data, 1-20 Remote Programming via PC-DBA, 3-208 Regulatory data, 1-19...
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DX-80 I NSTALLATION AND AINTENANCE ANUAL —U— Station Message Detail Recording, 3-221 Station Speed Dial, 3-216 Subdued Ringing, 3-35 Agent Log Off/On, 3-244 Super Twist LCD, 3-7 Hunt Groups, 3-238 System criteria and capacity, 1-15 Overflow & Reroute, 3-245 system initialization, 2-18...