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DSU
Digital Telephone System
Video Display Terminal
Programming Manual
This publication is'applicable to the following common equipment base
A
units GO408 Rev. A and later, GO816 Rev. A and later, or G1632 Rev.
and later; with software cartridges IO 408, SO408; 10816, SO816; or
101632, SO1632 Rev. 14A and later.
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Summary of Contents for Comdial DSU
- Page 1 Digital Telephone System Video Display Terminal Programming Manual This publication is’applicable to the following common equipment base units GO408 Rev. A and later, GO816 Rev. A and later, or G1632 Rev. and later; with software cartridges IO 408, SO408; 10816, SO816; or 101632, SO1632 Rev.
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Page 2: Table Of Contents
contents Table of Contents Introducing VDT Programming Using This Book 1 Knowing The Programming Commands Operating A PC 2 1.3.1 Setting The Data Communication Parameters 1.3.2 Setting The Terminal Parameters 3 ‘3 1.3.3 Using The Password Master Clearing The System 4 Programmiug The System 5 2.1 Using This Chapter 5 Defaulting The System 6... - Page 3 2 . 4 System Timing 12 2.4.1 Recall Tap Time 2.4.2 Pause Time 2.4.3 Timed Hold Recall 2.4.4 Transfer Recall Time 2.4.5 Department Transfer Recall Time 13 2.4.6 Call Park Recall Time 2.4.7 Load / Save C.O.S. Data 2.5.1 Transmit C.O.S. Data Using Xmodem 2.5.2 Receive C.O.S.
- Page 4 Contents 2.17 Specialized Route Access 26 2.17.1 Specialized Route Access Feature 2.17.2 Assign Line Group Number to Office Code 2.17.3 Assign Line Group Number to Area Code 2.17.4 Assign Line Group Number to Special Table Overflow Line Group 26 2.17.6 Assign Area Code 27 2.17.7 Clear Area Code 27...
- Page 5 Ringing Assignments 4.7.1 Personal Ringing Tone 4.7.2 Direct / Delayed Ri.n$ng 4.7.3 Night Ringing 4.7.4 Distinctive Ringing for AT1 Button Mapping 37 Toll Restriction Administration 4.10 Automatic Busy / RNA Call Forwarding 4.11 Miscellaneous Features Prograxn$ng 4.12 Speakerphone Coeffkients Toll Restriction Table Administration Build / Modify an Allow Table Build / Modify a Deny Table Clear a Table / Entry 41...
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Page 6: Introducing Vdt Programming
Introducing VDT Programming Using This Book This publication provides instruction for programming a digital telephone system, or Digital Service Unit (DSU), using a Video Display Terminal (VDT). You can use a personal computer that is running a terminal emulation software program as a VDT if desired (See pages 2 and 3). Refer to the Digital Telephone System Manual. -
Page 7: Operating A Pc
Operating A Personal Computer The following procedure is given as a typical example for using a PC and an XMODEM-type communications software program to program the digital telephone system. It is only provided for illustration andzference purposes and describes a set-up using a typical communications software program known as PROCOMM (produced by Datastorm Technologies, Inc.). -
Page 8: Setting The Terminal Parameters
PC Operation I.32 Setting The Terminal Parameters same as they are for the DSU. NOTE: Setting the terminal emulation for a Wyse-50 or VT-100 emulation will provide a compatible set of &fault values; however, any emukztion which provides fill duplex operation is satisfactory. -
Page 9: Using The Password
Programming Introduction Using the Password To enter the programming mode, you must first enter the password Q*746*). If you have not made a programming choice within a set amount of time, approximately three minutes, the system will automatically logoff. If logoff occurs, you must re-enter the password. -
Page 10: Programmiug The System
system C.O.S. RogmnIming Programming The System Using This Chapter Programming the customer’s new system is the most intricate and important aspect of the installer’s job. Chapter Two deals only with the programming of the system, which means that you are setting the parameters char will be features chapter of JMI66-107 for a full definition of the features. -
Page 11: Defaulting The System
Defaulting The System To Enter System Defaults menu, Press 1 on System C.O.S. menu. Default All System Data Returns all system C.O.S. values to default except for baud rate. 1. Press 1 on System Defaults menu and RETURN Press Y to confirm and RETURN 3 . -
Page 12: Pulse Dial On All Lines
System C.O.S. Rogramming 2.2.5 Puke Dial on All Lines Description: Makes all lines pulse dialing, not DTMF. 1. Press 5 on System Defaults menu and RETURN 2 . Ress Y to confirm 3 . Press CTRL C to return to main menu orRETURN to go back to System C.O.S. menu. 2.2.6 Tone Dial on AU Lines Description: Makes all lines tone dial, DTMF. -
Page 13: System Options
system C.O.S. Programming 2.3 System Options To Enter System Options menu, Press 2 on System C.O.S. menu. 2.3.1 Voice / Tone First on Intercom Selects either voice or tone as standard intercom signrhg method. Press 1 on System Options menu and RETURN Press 1 for Voice First Press CTRL C to return to main menu, or RETURN to go back to previous menu. -
Page 14: Assign Pilot Number To Department
2.3.4 Assign Pilot Number to Department NOTE: See index all department-level programming steps. Gives an entire department one extension number. 1. Press 4 on System Options menu and RETURN 2 . Enter department number and RETURN 3. Enter PILOT number and RETURN 3. -
Page 15: Tandem Attendant
System C.O.S. Rogmm3ning 2.3.8 Tandem Attendant Allows one or both attendants to receive timed hold recall and recall from transfer. 1. Press 8 on System Options menu and RETURN 2 . Press 1 to Enable Tandem Attendants, Press 0 to Disable Tandem Attendants 3 . -
Page 16: Pa Options
2.3.12 P.A.. Options Enables all PA options Press 12 on System Options menu and RETURN Press 1 to Enable Direct Ringing and enter line number Press 2 to Disable Direct Ringing and enter line number Press 3 to Enable Delayed Ringing and enter line number Press 4 to Disable Delayed Ringing and enter line number Press 5 to Enable Night Ringing and enter line number Press 6 to disable Night Ringing and enter line number... -
Page 17: System Timing
System C.O.S. Programming 2.4 System Timing To enter System Timing Menu, Press 3 on System C.O.S. menu. 2.4.1 Recall / Tap Time The system can generate either a line disconnect (Recall) or a shorter disconnect (Tap). Tap is used as a signaling device for CENTREX / PBX and is not a long enough signal to disconnect from the system Press 1 on System Timing menu and RETURN Press l-10 to select appropriate Recall / Tap time and RETURN... -
Page 18: Department Transfer Recall Time
System Programming 2.4.5 Department Transfer Recall Time NOTE: See index Department-level programming steps. A call that is transferred to a department and remains unanswered after a set length of time will return to the transferring station for answering. To Program: 1. -
Page 19: Load / Save C.o.s. Data
NOTE: You must be using a computer to use these functions. These commandr are specific to PROCOMM- 2.51 Transmit C.O.S. Datu Using Xmodem The COS data, as programmed in the DSU, can be automatically down-loaded to the computer file. 1. Press 1 on Load / Save C.O.S. Data menu and RETURN 2 . Press PAGE DOWN 3 . -
Page 20: Transmit Auto Dial And Speed Dial Numbers Using Xmodem
System C.O.S. Programming 2.53 Transmit Auto Dial and Speed Dial Numbers Using Xmodem The autodial and speed dial numbers, as programmed in the DSU, can automatically be down-loaded to the computer file. 1. Press-3 onLoad/SaveC.O.S. Datamenu andRETURN 2 . Press PAGE DOWN 3 . -
Page 21: Serial Communication Parameters
system C.O.S. Rogramming Serial Communication Parameters To enter Serial Communication Parameters menu, press 5 on System Class of Service menu. Description: Serial Communication Parameters for Channel A and B NOTE: you change either the baud rate or data and stop bits, you must also change them on the VDT. 1. -
Page 22: Data Printout
C.O.S. Data Printout 2 . 7 To enter C.O.S. Data Printout menu, press 4 on System Class menu. of Service Description: You can obtain a printout of your programming decisions. To Program: 1. Press -1 to.pxint all C.O.S. data and RETtlRN 2 . -
Page 23: Smda Programming
System C.O.S. Programming 2.9 SMDA Programming To enter SMDA Programming menu, press 8 on System Class of Service menu. 2.9.1 Costing Band Assignmenti Band assignments determine the priority levels of call costing, from area codes, to zone to off& 1. Press 1 on SMDA Programming menu and RETURN Press 1 to Assign Office Codes to Bands and RETURN 3 . -
Page 24: Account Codes
System C.O.S.Rogmnzming 2.9.6 Account Codes The digital telephone system uses account codes to identify calls by category or by any other desired grouping. Account cc&s can be verified or not verified by the system-with verified account codes, the system compares the first three digits of the entered account code with the programmed account code numbers. -
Page 25: Call Cost Table
System C.O.S. Programming 2.9.7 Call Cost Table NOTE: For LCD Costing, see page 25. The system compares local and long distance calls that do not match entries in any exception or banding tables with entries made in call costing table. It then costs those calls accordingly. 1. -
Page 26: Smda Reports
System C.O.S. Rogmmming Description: 1. Press 10 on SMDA Programming menu and RIXURN 2 . Press 1 to enable, or 0 to disable and RETURN 2.9.11 SMDA Reports Description: NOTE: For further dejinitions SMDA reportfirnctions see the features chapter of IMI66-107. 1. -
Page 27: Logical Physical Assignments - Lines
System C.O.S. Programming 2.11 Logcal / Physical gnments - stations To enter the Logical/Physical Assignments - Stations menu, Press 10 on the System You can assign all of the progr amming attributes of one station to a different port without reassigning all of the features separately. - Page 28 System C.O.S. Programming 2.14 Feature Inhibit Programming To enter Feature Inhibit Programming menu, press 13 on the System All of the functions on the Feature Inhibit Programming Menu disable the feature. Press the number of the feature you wish to disable. 19.
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Page 29: Lcd Messages
2.16 LCD Messages enter the L.CD Messages menu, Press 15 on the System Class of Service menu 2.16.1 Description: Menu will display LCD messages. To Program: 1. Press 1 on LCD Messages menu and Return 2 . Press RETURN to to go back to System C.O.S. menu Enter A Custom Message You can create a custom message that will display on a calling station’s LCD, ”... -
Page 30: Clear An Lcd Message
2.16.4 Enter the ‘XXLL.” Message Will display a “call” message when a station receives LCD message. 1. Press 4 on LCD Messages menu and RETURN 2 . Press message number and EETUEZN 3 . Press RETURN to to go back to System C.O.S. menu Enter an LCD Message Will clear an LCD message. -
Page 31: Specialized Route Access
system C.O.S. Rogrammillg 2.17 Specialized Route Access To enter the Specialized Routed Access menu, press 16 on System C.O.Sprogramming 2. I7.1 Specialized Route Access Feature Description: then selects the best route for that call. To Program: 1. Press 1 on Specialized Routed Access menu and RETURN 2 . -
Page 32: Assign Area Code
system C.O.S. Frogrommi?lg You can assign an overflow line group that the system can use to route calls over when no lines are free in the line group assigned to the matching entry. If you haven’t assigned an overflow line group, the system will ring busy if no lines are free. -
Page 33: Software Version Number
2.18 Software Version Number To display the Somare Version your program, press 17 on the System Class of Service menu. -
Page 34: Programming The Lines
Line C.O.S. Programming Programming The Lines Using This Chapter Chapter Three deals only with the programming of the lines, which means that you are setting the parameters that will only be true for the individual line programmed, If you are unsure whether or not you are programming the correct function, check the features chapter in MM-107 for a full definition of the features. -
Page 35: Line Dialing Mode
Line C.O.S. Programming Line Dialing Mode Description: You must select either tone or pulse dial for each line. 1. Press 3 on Line menu and RETURN 2 . Press 1 for Pulse Dial and RETURN 3 . Press 2 for Tone Dial and RETURN Press 3 to return to Previous menu Line Privacy Release A particular line can be programmed with privacy release, meaning that one other station can join that... -
Page 36: Set Up A Line
Line C.O.S. Programming Set Up a Line You can take the parameters from one line and assign them to other lines. 1. Press 7 on Line menu and RETURN 2 . Enter model line number and RETURN 3 . Enter program line number and RETURN 3.9 Assign Name You can name lines as to their function. -
Page 37: Voice Mail Line Id
Line C.O.S. Programming 3.12 Voice Mail Line ID. NOTE: See index for Depamnent-level programming steps. Description: When you have included a voice mail system with the digital telephone system, assign voice mail identification numbers to the lines. A voice mail ID number can contain up to a maximum of six digits. voice mail ID number allows the voice mail equipment to identify which line it is answering, regardless of the voice mail port that answered it. -
Page 38: Programming The Stations
Programming The Stations Using This Chapter Chapter Four deals only with the programming of the stations, which means that you are setting the parameters char will only be true for rhe individual station programmed. If you are unsure whether or not you are programming the correct function, check the features chapter of IMI66-107 for a full definition of the features. -
Page 39: Assign Station To A Department
Station C.O.S. Programming Assign Station to A Department Description: You can group stations into departments that may share similar lines or features. To Program: 1. Press 3 on Station menu and RETURN 2 . Press 1 to Assign Station to a Department and RETURN 3 . -
Page 40: Line Access Deny 3
C.O.S. Programming 4.6.3 Line Access Deny Description You can deny access to certain lines at certain stations. 1. Press 3 on Line / Intercom menu to Deny Access and RETURN 2 . Press 1 to Enable Line Access Deny and RETURN 3 . - Page 41 4.7 Ringing Assignment To enter Ringing Assignment menu, press 6 on Station menu. 4.7.1 Personal Ringing tone Description You can program stations to ring in one of six distinctive tones. Press 1 on Ringing Assignment menu and RETURN Press 1 for Ringing tone 1 and REI’URN Press 2 for Ringing tone 2 and RETURN Press 3 for Ringing tone 3 and RETURN Press 4 for Ringing tone 4 and RJTLJRN...
- Page 42 4.8 Button Mapping NOTE: For Button Locatbns and Function Attributes see page 51-5.5 this manual You can assign (map) every programmable button on every electronic telephone. For more information on button mapping see Ih4I66-107. To Program: 1. Press 7 on Station menu and RETURN 2 .
- Page 43 Station C.O.S. Rogmmming 4.11 EEUZSI Feature To enter the Miscelluneous Feature Programming menu, press 10 on the Station Class Service menu. Description: All of the features on the Miscellaneous Feature Programming menu are toggleon toggl-ff, or Enable - Disable, except for “All Call Zone Paging,” which has the following sub menu 1 .
- Page 44 4.12 Speakerphone Coefficients To enter the Speakerphone CoefJicients menu, press 11 on the Station Description: CAUTION: This is a technical servicesfunction only; it is not recommended for$eld service use. To Program: 1. Press 1 to Read Speakerphone Coefficients 2 . Press 2 to Modify Speakerphone Coefficients 3 .
- Page 45 Toll Resbictiom Administration Toll Restriction Table Administration NOTE: The functions on this menu only create and clear toll tables. For complete information on toll tiles see the toll table module in this publication (page 28). To enter the Toll Restnktion Table Administration menu, press 4 on the Main menu. Build / Modify an Allow Table An allow table establishes those numbers that will be allowed, as exceptions against deny tables, for dialing, l-800, for example, when 1 is denied.
- Page 46 5.4 Toll Restriction- This module explains the many different steps involved in programming for Toll Restrictions. It also serves as an excellent example of the occasional need to move from one menu to another in order to completely program a particular function.
- Page 47 Information To enter the menu, press 5 on the Main menu. NOTE: The information menu provides e@anatiom about the key functions of your VDT (see the Programming Procedure section of this manual, page 1). special characten Backspace, delete, rubout - deletes previous character from input line.
- Page 48 System Records Programming Records Tone / Voice Signaling Enable Disable Default = Tone Automatic Set Relocation Enable Disable Default = Disable 110 Baud 1 5 0 Baud 300 Baud System Alarm Reporting Enable Disable 600 Baud 1 2 0 0 Baud Default = Disable 2400 Baud 4800 Baud...
- Page 49 System Records Default: I = BACK AT, 2 = CAL5...
- Page 50 System Records 7.2 S stem Programming- ? imi.n~Features S O set 1.0 set 1.5 set 2.0 set Recall/Flash Time 1 . 5 set 2.osec 3.osec 5.osec - 7 . 5 set 1osec 1 5 set 2Osec Pause Tie Default = 60 secona!s Unanswered Call Transfer Recall Time...
- Page 51 System Records 7.3 System Proqamming- Feature Idubiting: Enable Disable Not Disturb Inhibit-System Wide Default = Inhibit Enable...
- Page 52 System Programming Specialized Route Access (SRA) Records e Gxwp Code Default = Line group I assigned to all codes...
- Page 53 Specialized Route Access (SRA) Records-continued Office CodS Line Group Default = Line group 1 assigned to all codes...
- Page 54 System Programming (SRA) Record--continued Specialized Route Access Line Group Insert Digits 1 6 . Default = None 2 sec. I3 Sec. I 4 Sec. Default = 4 seconds...
- Page 55 Line Records Block Programming Model Line Port Start Lie Port...
- Page 56 7.6 Station Configuration (Use this sheet as an individual station record or as a record for a block of like-progm copies of this blank sheet as needed to meet the system capacity)
- Page 57 Station Button Mapping Record (Complete one record sheet for each station. Copy this blank record sheet as required for additional stations.) PORT NUMBER INTERCOM NUMBER STATION NAME STATION LOCATION LCD Speakerphone TYPE A3 - TELEPHONE MODEL BUTTON DESCRIPTION BUTTON ASSIGNMENT CHART BLK .
- Page 58 Station Button r,.-.&ping Record (Complete one record sheet for each station. Copy this blank record sheet as required for additional stations.) PORT NUMBER INTERCOM NUMBER A l l DESCRIPTION BLK ..Blank DND ..Dd Not Disturb SAV .
- Page 59 Station Configuration Records- continued...
- Page 60 Station Button IL _ ,.hg Record (Complete one record sheet for each station. Copy this blank record sheet as required for additional stations.) PORT NUMBER INTERCOM NUMBER STATION NAME STATION LOCATION TYPE TELEPHONE M O D E L BUTTON ASSIGNMENT CHART BUTTON DESCRIPTION BLK .
- Page 61 STATION LOCATION T Y P E TELEPHONE MODEL Without Adjunct DESCRIPTION DSU AMERICOM PROGRAMMED ELK ..Blank ASSIGNMENT Lnn ..Lines 1 - 24 Snn ..Stations 10 - 57 DND ..Do Not Disturb ACC .
- Page 62 Station Button fUk&ng Record (Complete one record sheet for each station. Copy this blank record sheet as required for additional stations.) PORT NUMBER INTERCOM NUMBER STATION NAME STATION LOCATION TELEPHONE MODEL DEFAULT FOR THIS TELEPHONE: ‘DEFAULT: L12 = LINE 2 BUTTON DESCRIPTION Lnn .
- Page 63 Station Records 7.7 Miscellaneous Programming Features-Account Codes Account Code Category Account Code Category Usage Status: Forced (Optional), Exceptions: None, Verified Digits 3,...
- Page 64 Analog Terminal Interface Records Default = Not Enabled...
- Page 65 Caller Identification (ID) Service Support Programming Caller ID Lines (list 1 - 24 for liner) De ault = None Assigned Disable Audible First Ring Enable Default = Disabled...
- Page 66 Station Records De ault = None Assigned Disable Caller ID Distribution To Data Port B Enable Default = Disabled RS232 Data Port A Configuration Baud Rate 9600 1 Other (see system record) Data Bits 7 Data/2 Stop 8 Data/l Stop Default = 300 Baud, 7 Data Bits /2 Stop Bits RS232 Data Port B Configuration Baud Rate...
- Page 67 7.10 Direct Inward Station Dialing (DISD) 9 sec. 12 set Dial Time Limit 6 sec. sec. sec. Default = 12 Seconds Default = 0 Rings...
- Page 68 7.11 Execumail Interface Records 11 I 43 I...
- Page 69 50 I 35 ! 52 !
- Page 70 Station Records 7.12 Direct Department Calling Department 1 Access Code ine Ports o-57 Department 2 Access Code Line Ports l - 2 4 station Ports 10-57 Department 3 Access Code Department 4 Access Code j - 2 4 o-57 Defaults = No Access Code Assigne4 No Line Ports Assigne4 No Station Ports Assigned...
- Page 71 7.13 Integrated Call Costing Default = None Assianed one Call Band Tables Area Code Prefixtes) Default = None Assigned Area Code Band Tables Band Area Code Prefixfes)
- Page 72 Discard Diaits Default = No Discard Digits Assigned Default = 0 Seconds Answer Time Lgmt Sec.! I Default = 0 Seconds...
- Page 73 Station Records Integrated Call Costing Configuration Records - continued - Call Rate Tables Tier 1 Time I Tier 1 Rate I Tier2 Rate 1 Surcharae 1 Call Rate Table 14 Tier 1 Time Tier 2 Rate Tier 2 Rate Surcharae 1 Surcharae...
- Page 74 Integrated Call Costing Configuration Records - continued - Call Rate Tables - continued Call Rate Table 32 Tier 2 Rate Surcharge Tier 2 Rate 1 Call Rate Table 24 Tier 1 Time (...
- Page 75 Station Records I M I - 4 6 0 9 4 7.14 Station Message Detail Accounting/Reporting Deaartment Station Default = None Assigned...
- Page 76 Toll Table Records 7.15 Toll Restriction Table Configuration Tables Toll Restriction Table Toll Restriction Table Deny Entry Entry Numbers (16 Maximum) Entry Numbers (16 Maximum) Table Assignment: Lines Stations Toll Restriction Table Toll Restriction Table Entrv Entrv Numbers (16 Maximums Entry Numbers (16 L <...
- Page 77 Toll Table Records Toll Restriction Tables - continued Toll Restriction Table Deny Entry Numbers (16 Maximum) Stations Stations Table Assignment: Lines Toll Restriction Table Toll Restriction Table Denv Entry Numbers (16 Maximum) Entry Numbers (16 Maximum) I I I Stations Stations Toll Restriction Table Entry Numbers (16 Maximum)
- Page 78 Toll Table Records Assign Toll Restriction Tables To Lines Port I Tables...
- Page 79 Toll Table Records Assign Toll Restriction To Stations ‘Station Toll Table Assignments Port Normal Calls Night Transfer Calls Default = None Assigned...
- Page 80 Toll Restriction Override (TRO) Code 0 Code w...
- Page 81 Index Call Cost Exce~on Table Abandoned Hold Release Call Cost Table Call Forward I RNA Account Co&s Alarm Receive. System caller ID. Alarm Reporting, System All Call AndZone Paging Allow Table, Build/Modify Answer Tii LimiL Set C.O.S. Data, Save/Load C.O.S. Data Printout C.O.S.
- Page 82 Feature Inhibit Pqtamming Forwarding Calls. RNA Nigbt Ringing Headset Mode PA opions Hold, Music On PC Operation, Typical Hold RecalL Timed Password Personal Ringing Tone Pilot Number, Assign Prime Line. Line Intercan Idle Lirre Preference. Lii Intercom l%atura Privacy Release, Line Inhibit ~pammin&...
- Page 83 Save I Load, C.O.S. Data serial communication PaIameXers Service Observing Set Up A Statioo SMDA Delete By Attendant SMDA Reports SMDA Programming SMDR Print Parameters Software Version Number SOHVA Coefficients Specialized Route Access Station Audible Monitoring, Lii Intercom Features Stations, Disable Station Extension Number, Change Desk Station Monitoring...
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