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Comdial DIGITECH System Manual

Digital telephone system
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  • Page 1 COMDIAL DIGITECH Digital Telephone System System Manual This publiiion is @icable to the following COmmoR #IQ@mmt: - CQ408 Rev. A and l8ter -‘.CX!6$6 Rev. A and kter ’ 4$&Z@ Rev. A and later MI 66-083.01 PKOlO-004...

  • Page 2: Table Of Contents

    Table Of Contents TABLE OF CONTENTS ......CHAPTER 1 SYSTEM OVERVIEW SECTION 1 INTRODUCTION ......... l - l .
  • Page 3 IMI 66-r- Table Of Contents ..........Conferencing - Multiline .
  • Page 4 .lJll otPutr3 Table Of Contents Originating Denied ........... .2-l 3 PBXICENTREXICO Compatible .
  • Page 5 IMI 66,’ Table Of Contents SECTION 2 OPTION INSTALLATION DETAILS . . . , . . . , ..... . 3-14 .
  • Page 6 Table Of Contents ..........4-87 System COS Menu Selections .4-88...
  • Page 7 IMI 66 ’ Table Of Contents LIST OF ILLUSTRATIONS ....... Outline Dimensions - Common Equipment Figure l-1.

  • Page 8: Chapter 1 System Overview

    System Overview CHAPTER SYSTEM OVERVIEW SECTION 1 INTRODUCTION The digital telephone system is an expandable feature access, line access, messaging and more. Programmed buttons helps station users eliminate communications system with many attractive characteristics including the following: manual dialing errors. Service observing.

  • Page 9: Section 2 Publications Overview

    IMI 66. System Overview SECTION 2 PUBLICATIONS OVERVIEW MANUAL SCOPE Chapter 6, Maintenance: Special maintenance details are provided in this chapter. This publication contains a technical discussion of the digital telephone system. Included in this manual is RELATED PUBLICATIONS the following information: Related publications, which contain additional Chapter 1, System Overview: This chapter information applicable to this system, are available...

  • Page 10: Section 3 Hardware Summary

    System Overview . ..a. au-u83 SECTION 3 HARDWARE SUMMARY can be read. As the system clock goes through the The digital telephone system consists of an electronic clock cycle, all necessary digital information is passed Key Service Unit (KSU) base unit, usually referred to between the pieces of equipment sharing the highway.
  • Page 11 IMI 66 System Overview available in both monitor and speakerphone The image designations refer to the number of versions. programmable buttons located below the keypad, including the hold and intercom buttons, as opposed The LCD speakerphone is available in a 5x14 to the number of programmable buttons located above image, This image provides a priority line grouping the keypad.
  • Page 12 System Overview &Line, Mtatlon Base Unit 1 6 . 5 0 - 7 . 4 4 “. “:~:x:%:~:::~:z: :~:~:“:::::::m:x:::~: gg:““:“:t:.c:“:n:zm: ... . I==/ 26:35 2 6 . 2 5 2 . 1 3 &Llne, 16Statlon Base Unit 14.8 -=I +,...
  • Page 13 System Overview...
  • Page 14 System Overview I’r 0 l - 7...

  • Page 15: Section 4 General Specifications

    IMI 66-u,. System Overview SECTION 4 GENERAL SPECIFICATIONS 8-LINE, 16-LINE 4-LINE, 16-STATION 32STATION 8-STATION, SYSTEM CAPACITY LINES: STATIONS: DSSBLF CONSOLES: (FUTURE FEATURE) Non-blocking Non-blocking INTERCOM PATHS: Non-blocking MAXIMUM SIMULTANEOUS Non-blocking INTERCOM CONVERSATIONS: Non-blocking Non-blocking PAGING PORTS PARK ORBITS SPEED DIALS SYSTEM STATION AUTODIALS...
  • Page 16 IMI 66-083 dysrem Overview OPERATlNG ENVIRONMENT 32-122 degrees F (O-50 degrees C) TEMPERATURE: 90 percent relative, non-condensing HUMIDIlY: TEFlMlNATlONS STATION: Standard 50-pin male connectors for connection to external distribution field. LINE: Standard, G-conductor mini-jack (USOC 14C) STATlON MESSAGE DETAIL RECORDING PORT FORMAT: Serial, pseudo RS-232C...

  • Page 17: Chapter 2 Description Of System Features

    IMI 66-083 Feat3 DeSCriDtiOn of Svstem CHAPTER 2 DESCRIPTION OF SYSTEM FEATURES transferred. On transferred calls, the transferee is ABANDONED HOLD RELEASE associated with the call record. On incoming calls, the If an on-hold party hangs up at the CO/PBX end of a last user active on a call is the one that is associated connection, causing an interruption in the line current, with the costed call record.

  • Page 18: Automatic Hold For Intercom

    IMI 66-083 -rVI @on Of System Features No class of service programming is required to enable use of the add-on conference feature. In the this feature. non-private mode, another station with that line appearance can gain access at the same time (sometimes known as common line pickup).

  • Page 19: Background Music

    BAlTERY BACK-UP INTERFACE There are five different SMDA reports which can be Provision has been made for attaching a Comdial produced: provided optional battery back-up kt to give full uninterrupted system power in case of an AC power...

  • Page 20: Call Forwarding On All Calls

    IMI 66-083 _-, +ion of System Features number or station name for the station from which an Detailed report sorted by stations intercom call was forwarded. Detailed report sorted by account codes 0 Line summary report CALL FORWARDING - PERSONAL Department summary report Call forwarding on intercom allows a station user to A general output of all records...

  • Page 21: Call Transfer - Unscreened

    Description Of System Feat1 P IMI 66-083 code provided for this purpose. The station user can be effected. If the other station does not have access to the incoming line, transfer can still take place using program individual stations for speed dial, autodial the system transfer feature.

  • Page 22: Nferencing - Add-On

    lMl66-083 __, ,,.rtion Of System Features DELAYED RINGING CONFERENCING - ADD-ON Pinging assignments are programmable. A station can With this feature, a station, operating in a private mode, be programmed to provide delayed ringing on some can add up to four other stations to an outside call. lines while providing immediate ringing on other lines.

  • Page 23: Dial 0 For System Attendant

    lMl66-083 Description Of System Feat. Other Calls: This is a summation of the time for answering with individual stations having the ability spent on outgoing call activity, incoming call to be taken out of service as necessary. Calls received activity on non-department lines, plus all intercom on department lines and calls that are transferred to a call activity.

  • Page 24: Direct Inward Station Dialing

    lMl66-083 ,&Ion Of System Features Further, the system camp-on feature cannot be used DIRECT INWARD STATION DIALING (DISD) to camp-on to a department. The DISD feature allows an external party to call an Subsequent calls to a department on a particular line intercom station directly without assistance by the always try the next station in the department from attendant.

  • Page 25: Direct Station Call Hold

    Description Of System Feats lM166-083 DO NOT DISTURB INHIBIT to the DISD assist station if one is programmed; otherwise, the line is dropped. If the assist station is The system can be programmed to inhibit any station busy (call will camp-on at the assist station) or lf the from entering the DND mode.

  • Page 26: End-To-End Signalling On Intercom

    lMl66-083 ..tron Of System Features line class of service programming arranges a line port operations can be performed. Station class of service programming allows certain buttons to be for external paging interface. programmed as dynamic line buttons FEATURE INHIBIT END-TO-END SIGNALLING A large array of individual features can be disabled ON INTERCOM system-wide to provide a basic telephone system.

  • Page 27: Flexible Station Numbering Plan

    Description Of System Featf lMl66-083 IDLE LINE PREFERENCE re-locating the station and line wiring. Line and station class of service programming are used to reassign When a station is programmed for idle line preference, stations and lines. Also refer to the discussion titled, it will automatically be connected to the first assigned Auxiliary Ringer Interface.

  • Page 28: Lcd Messaging

    lMl66-083 -. #,.&on Of System Features LINE PRESELECTION always automatically replace a previously dialed number. Upon command, the system will choose a A line can be manually selected before lifting the Line and redial the saved number. The system will first handset (for handsfree dialing) or after the handset is choose the prime line if assigned and idle.

  • Page 29: Music Interface

    No class of service is connecting industry-standard telephones such as a required. Also refer to the discussion titled: Handsfree Comdial model 2500. The power-fail telephone is Answer Inhibit. automatically connected directly to a certain line whenever there is an AC power failure. Normal...

  • Page 30: Programmable Buttons

    lMl66-083 .,,tron Of System Features off hook. Prime line pickup may be pre-empted by RESPONSE MESSAGING preselecting another line before lifting the handset. This feature allows a user to reply in a non-verbal the prime line is ringing, lt is automatically answered by manner to a voice announce or tone-signalled lifting the handset.

  • Page 31: Secure Off-Hook Voice Announce Groups

    lMl66-083 Description Of System Fea: on a call. A station being operated in a handsfree blocked. The m no SOHVA ~JWJB mode cannot receive a SOHVA Wflh SOHVA, the R does not havu announcement is delivered and responded to in a secure manner that prevents the distant party from SOHVA V It.

  • Page 32: Squarenon-Square Configuration

    lMl66-083 .&ion of System Features STATION MESSA(EbEDEAIL RECORDING SELF DIAGNOSTICS Each station can execute a self test when so enabled. The SMDR feature generates a call record for printing This test verifies processor, indicator, and tone as soon as the record is collected by the system. The functions.

  • Page 33: Subdued Ringing

    Description Of System Fea: lMl66-063 TIMED HOLD RECALL SUBDUED RINGING After a call has been on hold for a programmed length When a station is busy on a call and another call of time the system will recall the station that placed comes to the same station, the ringing of the second the call on hold.

  • Page 34: Voice Announce Blocking

    lMl66-083 ,lron Of System Features programming determines the recall time for an local calls and will only take effect when the system is unanswered call transfer. Refer to the discussion placed in the night transfer (of ringing) mode. titled: Tandem Arrendanr. Therefore, even though toll calls can be made from this station during daytime operation, no toll calls can be...
  • Page 35 Installs IMI 66-083 CHAPTER 3 INSTALLATION SECTION 1 STANDARD INSTALLATION DETAILS MOUNTING CONSIDERATIONS Connecting tool - for fastening wires to a type-66 connector block. The common equipment cabinet should be attached vertically to any sturdy, flat surface. It may be Crimping tool - for 623-type modular plugs vertically rack-mounted if desired.

  • Page 36: Figure

    IMI 66-083 4-Line, &Station Base Unit &Line, 1 &Station Base UrlR 16-Line, 32-Station Base Unit Figure 3-l. Mounting Dimensions...

  • Page 37: System Grounding

    Improper ampere-hours. connection. NOTE: The optional BBUO2 external battery assembly The optional Comdial model BBU02 external battery requires approximarely 70 hours to completely assembly provides a minimum of one hour of re-charge to full potential after it has been...

  • Page 38: Figure

    -------e-J ICONNECTOR llFOR O P T I O N A L ~COMDIAL ,EXTERNAL IBATTERY T Y P I C A L - E A R T H G R O U N D ( M E T A L C O L D W A T E R P I P E ,...

  • Page 39: Line Connections

    Comdial Digital Multiline Telephone cabinet-mounted connector. This retaining clip must Comdial Digital LCD Speakerphone be pulled back slightly to unsnap it before the...

  • Page 40: Table

    IMI 66-083 .-- .- Table 3-1 Line Connectlons PIN NO . LJNE JACK 1 Auxlllaty 1 (Llne 2) TIP Llne 2 TlP Llne 1 TIP L i n e 1 RING 4 Lh, 8 Sta. Baaa Unlt Llne 2 RING 8 Unr, 16 Sta.
  • Page 41 IMI 66-083 Table 3-2. J-l Statlon Connections (4-Line, &Station Base Unit) SPARE PORTS...
  • Page 42 IMI 66-083 ,,dn Table 3-3. Jl Station COnneCtiOnS (&Line, 16~Station Base Unit) : rnuyEcnnNc STA. WIRE COLOR I PIP-NAI B L”YT\-“L”L “,“l.mb YI.bb,. L” WV” BLUE-BLACK 2’; PATH BLACK-ORANGE SIGNAL GREEN m)Fn nRANP.E-RI AI-Y DATU...
  • Page 43 instalk? IMI 66-083 . . . Table 34a. Jl Staion Connections (16-Line, 32-Station Base Unit) I SIGNAL I GREEN . . - IOWN SIGNAL GREEN PATH . . - - ..- SIGNAL GREEN E.Sl-ATE SIGNAL GREEN I 15 SIGNAL i GREEN I 16 4RANGE...
  • Page 44 IMI 66-083 COnneCtiOnS Table 3-4b. 52 Statlon (16-Line, 32-Station Base Unit) CONNECTIONS 1 mcmob4 ;;EN IEEN IEEN IEEN I D .- 3EEN ‘LJ 3EEN IN38 1 SIGNAL 1 GREEN I ---._ I - - - SPARE PORTS 3-l 0...
  • Page 45 4-LINE, 8-STATION BASE UNIT I6-LINE, 32-STATION B A S E U N I T STATIONS 1 O-25 LINE JACKS 7 & 6 LINE JACKS 1 & 2 RS-232 DATA PO LINE JACKS 5 8 6 STATION 10-17, COMMON AUDIBLE, AUX LINE 2 RS-232 DATA PO LINE JACKS 3 &...
  • Page 46 TO AUXILIMY JMH 4 TO AUXILIMY JAM( 2 AK: : TIP I TIP 2 Wf K Ji 3 TIP 3 TIP 4 Figure 3-4. Typical Llne Connections...
  • Page 47 Installat. IMI 66-083...

  • Page 48: Section 2 Option Installation Details

    IMI 66-083 .rbn SECTION 2 OPTION INSTALLATION DETAILS Number on the equipment label. The appropriate KEY SYSTEM/HYBRID CONFIGURATION registration number must be reported to the telephone The systern can be configured to operate as either a company at the time of connection along with other key system or as a hybrid system.

  • Page 49: Power Failure Station Connections

    Installa,. IMI 66-083 industry standard, single-line telephone, such as a POWER FAILURE STATION Comdial model 2500-xx, can be connected to a power CONNECTIONS failure pair and used to provide communications The system provides a tip and ring pair connected to capability until the AC power to the system is restored.
  • Page 50 IMI 66-083 .ilon NOTE: When the auxiliary interface feature is being AtJXILIARY EQUIPMENT INTERFACE employed, the line to line port reassignment as An industry standard non-electronic telephone device discussed on pages 3-5 and 4- 19 works as or a data device can be connected on a line ahead of described except in regard to line 2 and line 4.

  • Page 51: Common Audible And Auxiliary Ringing Interface

    Installa+’ IMI 66-083 Selected Ports COMMON AUDIBLE AND AUXILIARY RINGING INTERFACE The station 17 audible terminals provide a dry-contact relay Relay closure dry-contact points are available for controlling closure whenever ringing is sent to a programmable external audible equipment. These contact closures track destination.

  • Page 52: External Paging Interface

    IMI 66-083 NOTE: This paging enable constant closure function EXTERNAL PAGING overrides the ring pattern closure provided INTERFACE when ringing is sent to the paging port. A special transformer-isolated paging port is used to the previous paragraph titled Common Auciit& couple the system to an external paging amplifier.

  • Page 53: External Paging Interface - Line Port

    Installa:. IMI 66-083 closure feature is not available for use with this EXTERNAL PAGING INTERFACE - LINE PORT installation. A line port can be configured by class of service The audio input of an external paging amplifier can programming to be an AUXILIARY port. As an be connected to the tip and ring leads of the AUXILIARY port, it can be used to couple a station to AUXILIARY port as shown in Figure 3-11 below.

  • Page 54: Data Device Connections

    IMI 66-083 -ion . . . : common equipment) connection to the device RTS DATA DEVICE CONNECTIONS (request-to-send) connection. ‘The sys?em provides two RS232 Data Ports for use. NOTE: The common equipment requires a positive voltage, with respect to signal ground, in order When a video display terminal (VDT) is used to to send data.
  • Page 55 IMI66-083 Installat. llllllilliiiiiliiiil5 TTTTTTITTTTTTTTTTTTT 1111111111111111111 3-21...

  • Page 56: Music Interface

    itrion IMI 66-083 MUSIC INTERFACE impedance of this input is approximately 500 ohms. Use the volume control on the music source to adjust If music is to be part of the system, connect a the audio level of the music as required. customer-provided music source to the common equipme,nt music interface jack (phono jack) provided...

  • Page 57: Add-On Expansion Modules

    IMI 66-083 Instalk: SECTION 3 ADD-ON EXPANSION MODULES provides station ports 10 through 25 and lines 1 INTRODUCTION through 8. When installed, a 408 Expansion module One or two optional add-on expansion modules can will provide station ports 26 through 33 and lines 9 be installed on the common equipment base unit to through 12 thus creating a twelve line by twenty-four increase the line and station capacity of an installed...
  • Page 58 IMI 66-083 Installation 24-PORT SYSTEM 4-LINE, &STATION BASE UNIT &LINES AND 16.STATIONS (BASE “NlT PLUS ONE EXPANSION MODULE) 36-PORT SYSTEM 12.LINES AND PI-STATIONS (BASE UNIT PLUS ONE EXPANSION MODULE) &LINE, l&STATION BASE UNIT 4&PORT SYSTEM l&LINES AND 3%STATIONS (BASE UNlT PLUS TWO EXPENSION MODULES) 2C-LINES AND40-STATIONS (BASE IJNlT PLUS ONE EXPANSION MODULE) 72.PORT SYSEM...
  • Page 59 Installa-‘on IMI 66-083 Table 3-6. Statlon Connections - 408 Expansion Module sTA.l NNECTIONS .OCATlON MOWN-WHITE WHITE-SLATE ISLATE-WHITE PATH POWER SLATE-VIOLET STATION 3-25...

  • Page 60: Installation

    IMI 66-083 mstallat/$n 4. Push excess cable inside base unit housing INSTALLATION through connector opening. Each add-on expansion module measures 15.5 wide x -1.4 high x 1.6 wide and weighs approximately 4 5. install expansion module in place on all four pounds.

  • Page 61: Introduction

    Installa’:on IMI 66-083 SECTION 4 SOmARE CARTRIDGE INTRODUCTION A plug-in module is required with the common To avoid any chance of electrostatic equipment base unit to provide the following functions: discharge damage to the software cartridge, avoid touching the connector Operating System Software Control with your fingers while handling it.
  • Page 62 IMI 66-083 installation Figure 3-16. Software Cartridge lnstallatlon and Removal 3-28...

  • Page 63: Data Communications With The Digitaltelephone System

    lnstall.~tion IMI 66-083 SECTION 5 DATA COMMUNICATIONS WITH THE DIGITAL TELEPHONE SYSTEM Arrange both station-to-trunk and station-to-station With the accessory headset connected to the data data communications through the system stations, switch, set the compatibility control to posItIOn using a data device, a modem, and a data switch. The data switch has a phase switch located on the EQUIPMENT REQUIRED right side of the cabinet.
  • Page 64 TELEPHONE JACK DATA JACK COMMON EQUIPMEN INTERCONNECT CABLE (Supplled Wlth Data Switch) 0 ........LHANDSET JACK (SEE NOTE 1) TYPICAL...

  • Page 65: System Checkout And Failure Isolatlon

    Installation IMI 66-083 SECTION 6 SYSTEM CHECKOUT AND FAILURE ISOLATION GENERAL CHECK INITIAL CONDITION The system operating features are set to default Check the red light emitting diode (LED) system conditions at initial power-up. These conditions status indicator. Be sure that it is on steady. If lt is provide a basic operating system with a known set of off or flashing, refer to the paragraph below titled,...
  • Page 66 IMI 66-083 Installation SECTION 7 INSTALLER/USER INFORMATION REGARDING FCC RULES AND REGULATIONS discontinue service to the trouble site after they notify the This electronic key system complies with Federal user of the reason. Communications Commission (FCC) Rules, Part 68. The FCC registration label on the KSU contains the FCC REPAIR AUTHORIZATION registration number, the ringer equivalence number, the...

  • Page 67: Chapter 4 System Programming

    System Programrr>ng IMI 66-083 CHAPTER 4 SYSTEM PROGRAMMING SECTION 1 GENERAL INFORMATION Configuration programming is performed from station Station names port 10 or station port 12. The programming station should be an LCD Speakerphone. Any digital SMDA reports telephone can be installed at station port 10 or 12 and used for programming but LCD feedback of the Afternately, programming can be performed from any...

  • Page 68: Section 2 Class Of Service Programming

    IMI 66-083 System’Programming SECTION 2 CLASS OF SERVICE PROGRAMMING remainder of the system variables to remain set to Class of service programming is usually performed by their defautt values. the system installer. Class of service programming procedures provide the means for programming all of Perform class of service programming as shown the system variables.

  • Page 69: Master Clear

    MASTER CLEAR The entire programming configuration, as discussed in the following programming procedures, can be defaulted to the factory settings at once using the Master Clear procedure. Not on/y does this action return ALL programmed variabbs to a known state of operatlon, It also clears all current/y stored autodial and speed dial numbers.

  • Page 70: System Defaults

    SYSTEM DEFAULTS Mark the desired selections in the charts to record programming needs. Dial the feature code and then dial the selection code or press the programming button to program the selection. NOTE: A current program setting is indicated by a lighted Lf D next to fhe programfning button for that selection. When a toggle (on/oH) action is provided by a sing/e button, the lighted LED indicates an active feature.

  • Page 71: System Configuration

    SYSTEM CONFIGURATION Mark the desired selections in the charts to record programming needs. Dial the feature code and then dial the selection code or press the programming button to program the selection. button for fhaf selection. When a fcggfe (on/ofl) acfion IOZE: A current program setting is indicated by a lighted LED next to fhe pmgramming is provided by a sing/e button, the lighted LED indicates an active feature.
  • Page 72 Press ITCM +# # 7 4 6 +k for base level. FEATURE DESCRIPTION ENTRY CODE AND PROMPTING DISPLAY REFERENCE RECORD Recall/Flash: 1. Dial 12 “RECALUFLSH XXXX” A line disconnect :recall) or a host system feature 2. Select time. access signal (flash) can be - Dial or Press “RECALUFLSH 0.08”...
  • Page 73 Press ITCM +k # 7 4 6 t for base level. REFERENCE RECORD ENTRY CODE AND PROMPTING DISPLAY FEATURE DESCRIPTION 1. Dial 14 After a call has “HOLD RECALL XXXX” ‘lmed Hold Recall: een on hold for a programmed 2. Select time. mgth of time, the system will recall - Dial 1 or Press “HOLD RECALL 30 w...
  • Page 74 for base level. Press ITCM % # 7 4 6 +# ENTRY CODE AND PROMPTING DISPLAY REFERENCE RECORD FEATURE DESCRIPTION “XXXXX ANN. FIRST SIGNALLING 1 VOICE ITONEj 1. Dial 16. rone or Voice Slgnalllng: Intercom DEFAULT = VOICE 2. Press to toggle between Voice Tone.
  • Page 75 Press ITCM f # 7 4 6 +k for base level. REFERENCE RECORD ENTRY CODE AND PROMPTING DISPLAY :EATUFlE DESCRIPTION 1. Dial 20. “MONITOR XXXXXXX” STATION MONITORING StatIon Monltorlng: The DSS/BLF at ENABLED 1 1 station provides idle, busy and line 2.
  • Page 76 Press ITCM +k # 7 4 6 % for base level. ENTRY CODE AND PROMPTING DISPLAY REFERENCE RECORD FEATURE DESCRIPTION 1. Dial 24. “TANDEM ATTN XXX ” randem Attendant: When this eature is enabled, a recall from an 2. Press Al to toggle between enable and disable Jnanswered call transfer or timed hold (LED On = Enable).
  • Page 77 Press ITCM t # 7 4 6 f for base level. “ F E A T U R E I N H I B I T ” :eature Inhlblt Programming: . Dial 29. :ertain features can be disabled . Select feature. ystem-wide to provide a basic - Dial 01 to disable Line Group 1.
  • Page 78 Press ITCM +k # 7 4 6 +k for base level. ‘A Options: Ringing The PA port can be 1. Dial 60. ‘P.A. OPTIONS ‘I Issigned lines for direct ring, delayed ing, or night transfer (of ringing). The 2. Choose ringing assignment. art can also be arranged to receive “DIRECT RING ‘.
  • Page 79 Continued from previous page - continued ‘A Options Rlnglng Tracking Relay “P.A. P O R T ” 1. Dial 60. 2. Dial 5. “ R E L A Y X X X X X X X ” 3. Choose relay tracking assignment. Press to toggle between paging port and station port 17.

  • Page 80: Line Configuration

    LINE CONFIGURATION 1 Mark the desired selections in the charts to record programming needs. 1 Dial the feature code and then dial the selection code or press the programming button to program the selection. JOTE: A current program setting is indicated b When a toggle (on/off) action is a lighted LED next to the programming button for that selection.
  • Page 81 Press ITCM +k # 7 4 6 +k for base level. ENTRY CODE AND PROMPTING DISPLAY REFERENCE RECORD FEATURE DESCRIPTION 1. Dial 32. hxlliaty Llnes: A line port can be “AUXILIARY LINES IIPORT I I P~RIIENTRYI PORTIENTR ENTRY 2. Select line ports to be disabled :onditioned to serve as a port for an (LED On = Disabled).
  • Page 82 Press lTCM +k # 7 4 6 % for base level. REFERENCE RECORD ENTRY CODE AND PROMPTING DISPLAY ‘EATURE DESCRIPTION Outside lines of the 1. Dial 35 Ine Groups: ame type-can be grouped together for 2. Dial 0 for no groups assigned LINE GROUP”...
  • Page 83 PresslTCM~#7466 for baselevel. ENTRY CODE AND PROMPTING DISPLAY REFERENCE RECORD ‘EATURE DESCRIPTION “L/NE GROUP 4 IO. Dial 4 for Line Group 4. ” Ine Groups - continued (LED On = Lines Assigned) 11. Select line ports to be disabled (LED On = Disabled). Line port I-14 = Dial 01 - 14 or Press Al - Al4 Line port 15, 16 = Dial 15,16 or press Bl , 82 Line port 17-24 = Dial 17 - 24...
  • Page 84 Press ITCM % # 7 4 6 % for base level. ENTRY FEATURE DESCRIPTION CODE AND PROMPTING DISPLAY REFERENCE RECORD “HOLD RELEASE 50 ” PORT1 ENTRY 1 PORliENTRY 1 PORTIENTRY 4bandoned Hold Release: When a 1. Dial 38. 2. Select hold release time for line ports. listant party abandons a hold condition md disconnects, the central office will (LED On = 50 msec.)
  • Page 85 Press ITCM +K # 7 4 6 8 for base level. REFERENCE RECORD ENTRY CODE AND PROMPTING DISPLAY :EATURE DESCRIPTION “PRIVACY RELEASE ” /PORTI I PORT~ENTRY I PORTIENTRY 1. Dial 40. utomatlc Privacy: A line can be ENTRY lade private or non-private. In the 2.
  • Page 86 Press ITCM + # 7 4 6 ++ for base level. ENTRY CODE AND PROMPTING DISPLAY REFERENCE RECORD FEATURE DESCRIPTION Block Programmlng - continued “BLK PROGRAMMING ” 2. Select model line port with keypad. “MODEL LINE XX 2. Select line ports to be disabled Line port 1 - 14 = Press Al - Al4 Line Port 1516 = Press Bl ,B2 Line Port 17 - 24 = Press HOLD then...
  • Page 87 Table 4-l. CHARACTER DIALING CODES CHART I CHARI I CHARI ICODE I C O D E C O D E C H A R Space 12 I /- r" " I ~~...

  • Page 88: Station Configuration

    STATION CONFIGURATION lark the desired selections in the charts to record programming needs. (Make copies of the pages to provide additional records if needed. Mditional records may be needed when add-on expansion modules are employed to extend the station capacity of a base unit.) Dial the feature zode and then dial the selection code or press the programrnfng button to program the selection.
  • Page 89 Press ITCM ++ # 7 4 6 t for base level. ENTRY CODE AND PROMPTING DISPLAY iEFERENCE RECORD FEATURE DESCRIPTION “ACCESS CODE ” 1. Dial 52. Flexlble Station Numberlng: The “ASSIGN EXT. NUM.” ;ystem supports a flexible station 2. Dial 1 to assign Ext no. numbering plan for calling individual 3.
  • Page 90 Press ITCM ?& # 7 4 6 +Ic for base level. 3EFERENCE RECORD fNTRY CODE AND PROMPTING DISPLAY FEATURE DESCRIPTION “STATION FEATURES” I. Dial 53 PORT Selected stations ixecutlve Overrlde: “EXEC. OVERRIDE ” !. Dial 02. an be provided with busy override. This zature allows the station to override a B.
  • Page 91 Press ITCM 3F # 7 4 6 % for base level. REFERENCE RECORD ENTRY CODE AND PROMPTING DISPLAY FEATURE DESCRIPTION “STATION FEATURES” 1. Dial 53. rolce Announce Blocklng: This feature “VOICE BLOCK allows a station user to block voice 2. Dial 04. announced intercom signalling.
  • Page 92 Press ITCM +% # 7 4 6 % for base level. REFERENCE RECORD ENTRY CODE AND PROMPTING DISPLAY FEATURE DESCRIPTION “STATION FEATURES” I. Dial 53. A station that lessage Walt Orlglnate: “MSG. WAIT OR/G. ” 2. Dial 06. programmed with this feature can Dntrol the message waiting light at othe 3.
  • Page 93 lnglng Llne Preference: A ringing line “RING LINE PREF. ” ill automatically be answered when a ation is taken off-hook. 3. Select station ports to be programmed: - Station 10 - 57: Dial 10 - 57. 4. Dial +Ic for next station feature. Dial +Ic % for configuration mode.
  • Page 94 Press ITCM % # 7 4 6 +# for base level. ENTRY CODE AND PROMPTING DISPLAY 1 REFERENCE RECORD FEATURE DESCRIPTION Wtomatlc Hold: With this feature 1. Dial 53. “STATION FEATURES” mabled, pressing another line button “AUTO HOLD ” 2. Dial 11. vhile already on a line call will 3.
  • Page 95 Press ITCM +k # 7 4 6 % for base level. ENTRY CODE AND PROMPTING DISPLAY REFERENCE RECORD ‘EATURE DESCRIPTION “STATION FEATURES” 1. Dial 53. ieadset Interface: A station port can be 2. Dial 13. “HEADSET MODE mabled to allow headset operation. 3.
  • Page 96 Press ITCM ++ # 7 4 6 % for base level. “GRP. CALL PICKUP” “GROUPX 4. Dial -4forgp. 1 -4 5. Select station ports to be programmed: 10 - 57. - Station 10 - 57: Dial 6. Dial * for next group Dial t +K for next station feature.
  • Page 97 Press ITCM ++ # 7 4 6 % for base level. ENTRY CODE AND PROMPTING DISPLAY REFERENCE RECORD FEATURE DESCRIPTION “STATION FEATURES” Direct Department Calllng: Stations 1. Dial 53. DRT 1 ENTRY i PORT 1 ENTRY 1 PORT~l~ENTRYl “DEPT. CALLING ” 1 2 6 can be grouped by department to allow a 2.
  • Page 98 Press ITCM +k # 7 4 6 +k for base level. REFERENCE RECORD :EATlJRE DESCRIPTION ENTRY CODE AND PROMPTING DISPLAY C:all Forward On BusylRlng - No 1. Dial 53. “STATION FEATURES” PORT 1 ENTRY P\nswer (RNA): Call forwarding of busy, “CALL FWD RNA ”...
  • Page 99 Press ITCM +K # 7 4 6 % for base level. REFERENCE RECORD FEATURE DESCRIPTION ENTRY CODE AND PROMPTING DISPLAY “STATION FEATURE5 secure Off-Hook Voice Announce 1. Dial 53 ISOHVA) Dlsable: The SOHVA feature 2. Dial 24 . “SECURE OHVA s standard for every digital telephone 3.
  • Page 100 Press ITCM +# # 7 4 6 % for base level. INTRY CODE AND PROMPTING DISPLAY :EATlJRE DESCRIPTION PORT! ENTRY !PORT! FNTRYI I. Dial 53. While port is active “STATION FEATURES* Iata Security Port: n a call, this feature prevents any 3.
  • Page 101 Press ITCM +# # 7 4 6 +# for base level. ENTRY CODE AND PROMPTING DISPLAY REFERENCE RECORD :EATURE DESCRIPTION iystem Alarm Report Station: When 1. Dial 53. “STATION FEATURES” 18 system has been arranged to report 2. Dial 28. “ALARM RECEIVE M darms, use this programming feature to 3.
  • Page 102 k&s ITCM % # 7 4 6 +k for base level. ENTRY CODE AND PROMPTING DISPLAY FEATURE DESCRIPTION REFERENCE RECORD “STATION FEATURES” I. Dial 53. MARK STATION/LINE RECORD 0N PAGE 4 40 Jrlme Llne (also prlme group or prime “PRIME LINE A preprogrammed group of ”...
  • Page 103 Press ITCM +k # 7 4 6 % for base level. iNTRY CODE AND PROMPTING DISPLAY EATURE DESCRIPTION EFERENCE RECORD lexlble Ringing Asslgnments - Dntinued STA/LINE CONFIG.” ?. Dial 2. “DELAY RING ” 3. Select line ports for delayed ringing: - Line port 1-14 = Dial 01 - 14 or press Al - Al4 - Line port 15,16 = Dial 1516 or press Bl, B2.
  • Page 104 Press ITCM +k # 7 4 6 +k for base level. REFERENCE RECORD ENTRY CODE AND PROMPTING DISPLAY :EATURE DESCRIPTION 1 . Dial 54. ‘STAR/NE CONFIG.” MARK STATION/LINE RECORD O N PAGE 4 m 40 Wvacy Release: A line can be made “pR/l//JC)‘/?ELEASE”...
  • Page 105 Press ITCM +k # 7 4 6 ++ for base level. ENTRY CODE AND PROMPTING DISPLAY REFERENCE RECORD ‘EATURE DESCRIPTION Zall Orlglnatlon Denled: The ability to 1. Dial 54. “STMINE CONFIG.” MARK STATION/LINE RECORD ON PAGE 4-40 “ORIGINATION DENY” DEFAULT = NO ORIG. RESTRICTIONS rrfginate calls on certain lines can be 2.
  • Page 106 System hogramming IMI 66-083 STATION/LINE CONFIGURATION RECORD...
  • Page 107 Press ITCM ?# # 7 4 6 +k for base level. ‘EATURE DESCRIPTION CODE AND PROMPTING DISPLAY ENTRY REFERENCE RECORD Jon-Square System: Every SEE CHART ON PAGE 4- 49 )rogrammable buttons at each digital ;tations can be assigned individually mapped) to select any line assigned to hat station or to provide other functions.
  • Page 108 Pr Y ITCM % # 7 4 6 ++ for base level. ENTRY CODE AND PROMPTING DISPLAY REFERENCE RECORD :EATURE DESCRIPTION .lnes To Buttons - continued 1 SEE CHART ON PAGE 4-49 6. Dial # to finish button mapping. 7. Select station port to be programmed: 10 - 57.
  • Page 109 Press ITCM * # 7 4 6 +k for base level. FEATURE DESCRIPTION ENTRY CODE AND PROMPTING DISPLAY REFERENCE RECORD 1. Dial 55. “BUTTON MAPPING ’ Wultlple Intercom Button: Stations can / SEE CHART ON PAGE 4-49 )e programmed to provide a second 2.
  • Page 114 Press ITCM % # 7 4 6 + for base level. FEATURE DESCRIPTION ENTRY CODE AND PROMPTING DISPLAY REFERENCE RECORD Jne Group Queue Button: A station 1. Dial 66. “BUTTON MAPPING ” SEE CHART ON PAGE 4-49 Jser can queue for a busy line by 2.
  • Page 115 System Programming z IMI 66-083 NON - SQUARE SYSTEM REFERENCE RECORD (Copy this chart for additional record space if add-on expansion modules are included with the system)., 1B2 tB3 iB4 tB5 iB6 iB7lB8 IA1 I A2iA3 IA4 IA5 1~6 IA7 1~8 ~A9~AlO~A1l~A12~13~Al4~ STA: STA: STA:...
  • Page 116 STATION RECORI- (Copy This Record Sheet As Required FSS Additional Stations) STATION NAMF STATION LOCATION A3 - A l l A4 - AS - A6 - A7 - 0 LCD Speakerphone PROGRAMMED BUTTON FUNCTION code on button chart) bEKer A l l ..
  • Page 117 Press ITCM ++ # 7 4 6 * for base level. 1 REFERENCE RECORD INTRY CODE AND PROMPTING DISPLAY FEATURE DESCRIPTION . . - . _ . . - . Y PORT FNTRY. ,..-.--- _ Dial 57 to re-assign station to port. itatlon-to-Statlon Port Reasslgnment: “ASSIGN STA/PORT The extension number and all other...
  • Page 118 Press ITCM +R # 7 4 6 +K for base level. REFERENCE RECORD INTRY CODE AND PROMPTING DISPLAY ‘EATURE DESCRIPTION I. Dial 59. Station pork can be “DISABLE STATION!3 StatIon Dlsable: !. Select station ports to be disabled. disabled on a per station basis. - Station 10 - 57: Dial 10 - 57.

  • Page 119: Direct Inward Station Dialing

    DIRECT INWARD STATION DIALING (DISD) he DISD feature allows an external party to call an intercom station directly without assistance by the attendant. The DISD call must be received line which has been specially programmed to allow this feature. Any line can be programmed to be a DISD line for both the normal mode of peration and the night transfer (of ringing) mode of operation.
  • Page 120 Press ITCM % # 7 4 6 t for base level. REFERENCE RECORD ‘EATURE DESCRIPTION ENTRY CODE AND PROMPTING DISPLAY DISD INCOMING RINGS 1ISD Incoming Ring - Continued - Dial # then assign line pork to ring number. 011 1213/415(6171819 Line port 1 - 14 = Dial 01 -14 or Press Al - Al4 DEFAULT = 0 RINGS Line port 15,16 = Dial 15, I6 or Press BI, 82...

  • Page 121: Analog Terminal Interface

    ANALOG TERMINAL INTERFACE The Analog Terminal Interface (ATI) device is an optional accessory available for use with the digital telephone system. Connect it to a station port to lrovide interfacing for such external telephony equipment as an ExecuMail system, an industry-standard model 2500 tone dial telephone, a model 500 ‘otary dial telephone, etc.
  • Page 122 P ress ITCM ++ # 7 4 6 +k for base level. REFERENCE RECORD ENTRY CODE AND PROMPTING DISPLAY ‘EATURE DESCRIPTION “STATION FEATURES”. IPORTi ENTRY 1 PORT! ENTRY! PORT! FNTRYI I. Dial 53. lolce Mall Transfer on Busy: When “VMAIL XFR ON BSY”. 2.
  • Page 123 Press ITCM +k # 7 4 6 +k for base level. REFERENCE RECORD ENTRY CODE AND PROMPTING DISPLAY FEATURE DESCRIPTION TRY1 PC Connect the 1. Dial 53. “STATION FEATURES” Voice Mall Port: ExecuMail system or a model 2500 2. Dial 32. “VOICE MAIL PORT ”...

  • Page 124: Toll Restriction Table Configuration

    TOLL RESTRICTION TABLE CONFIGURATION Before programming the toll restriction configuration, enter the toll restriction requirements on the programming reference tables found at the end of this procedure. In order for toll restriction to take effect, the following three-fold process must occur. One or more toll tables must be entered Toll tables must be assigned to .all appropriate lines.
  • Page 125 FEATURE DESCRIPTION ENTRY CODE AND PROMPTING DISPLAY REFERENCE RECORD Base first step in any Press Dial t # 7 4 6 +k Level: The ITCM xogramming sequence is to enter the )ase level. Once in this mode, any desired configuration can be set. Two toll restriction 1.
  • Page 126 for base level. ‘i ITCM +k # 7 4 6 % REFERENCE RECORD :EATURE DESCRIPTION ENTRY CODE AND PROMPTING DISPLAY “ T O L L T A B L E ” 1. Dial 71. roLL RECORD roll Table Entry: TABLE I N C L U D E D AT END ‘ROCEDURE 2.
  • Page 127 Press ITCM % # 7 4 6 $ for base level. ENTRY CODE AND PROMPTING DISPLAY 1 REFERENCE RECORD :EATURE DESCRIPTION 1. Dial 73. “ASSIGN TOLL-STA. ” &sign Toll Table To Station 2. Dial 01 - 16 for toll tables 1-16 to be as’gnd to sta -OR- Press Al - A14, Bl, B2 for tables l-16.
  • Page 128 System Programming IMI 66-083 Toll Restriction Programming Reference Tables [TOLL RESTRICTION TABLE TOLL RESTRICTION TABLE TYPE: ALLOW D E N Y TABLE ASSIGNMENT: LINES ALL STATIONS TOLL RESTRICTION TABLE TYPE: ALLOW D E N Y TOLL RESTRICTION TABLE TYPE: ALLOW DENY ENTRY ENTRY NUMBER (16 MAXIMUM)
  • Page 129 S y s t e m Pronramrriina ’ IMI 66-083 Toll Restriction Programming Reference Tables - continued TOLL RESTRICTION T A B L E TYPE: ALLOW DENY ENTRY ENTRY NUMBER 116 M A X l M U M l 9 10 11 12 13 14 15 1 TOLL RESTRICTION TABLE T O L L R E S T R I C T I O N T A B L E...

  • Page 130: Data Printer Service

    DATA PRINTER SERVICE When a data printer is connected to the system, the station message detail record (SMDR) for the system is printed automatically without any programming or user intervention. The data printer can also be commanded to print the configuration data for the system. Partial or complete printouts can be obtained as desired.

  • Page 131: Integrated Call Costing

    INTEGRATED CALL COSTING Call costing provides a means of establishing costing to be applied to outside calls made from system telephones. Call costing computes charges for a call after it is completed. It does not restrict dialing as toll restriction does. The system provides several ways of establishing call costing. They are as follows: Area code band tables Exception tables...
  • Page 132 4. AREA CODE BAND TABLE (LONG DISTANCE CALLS) Area co& band tables are the m Long distance calls that do not match entries in zone call band tables are matched against area code band tables. vel of CQsfinQ for long distance calls. Area code band tables 1 - 7 are associated with call rate costing tables 11 - 17. Use area code band to one of seven different bands.
  • Page 133 IMI 66-083 S y s t e m Programniing ’ D I S C A R D D I G I T S C A L L C O S T I N G E X C E P T I O N TABLES O F F I C E C O D E...
  • Page 134 ENTRY REFERENCE RECORD CODE AND PROMPTING DISPLAY FEATURE DESCRIPTION PresslTCM%#7466 The first step in any 3ase Level: )rogramming sequence is to enter the )ase level. Once in this mode, any desired configuration can be set 1. Dial 78. “EXCEPTION TEL ” 1 COST Calls are first DIGITS...
  • Page 135 Press ITCM ++ # 7 4 6 * for base level. AREA OFFICE “SMDA PROGRAMMING” BAND !one Call Band Tables (Long Disfancx 1. Dial 75. CODE CODE MIS): Calls that do not match exception 2. Dial to program ables are measured for the number of costing bands.
  • Page 136 Press ITCM * # 7 4 6 % for base level. CODE AND PROMPTING DISPLAY FEATURE DESCRIPTION ENTRY REFERENCE RECORD Call Costing Tables (Local And Long “CALL COST TBL ” 1. Dial 76. CALL COSTING RECORDING TABLES Distance Calls): Local (01 - 33).
  • Page 137 .L COST T&U 1 LAST 31TME RESORT ? 1 RATE q 2 RATF TABLE ICHARGE I! U R2RATF SURCHARGE...
  • Page 138 COST TABLE 20 SURCHARGE 2 RATF SURCHARGE...
  • Page 139 Press ITCM +k # 7 4 6 + for base level. REFERENCE RECORD FEATURE DESCRIPTION ii&Y CODE AND PROMPTING DISPLAY 1. Dial 75. When the telephone “SMDA PROGRAMMING” >lscard Dlglts: ;ystem is installed behind a host system 2. Dial to program ;uch as a PBX or CENTREX, access costing bands.
  • Page 140 Press ITCM ‘Ik # 7 4 6 * for base level. STATION MFSSACF I’IFTAII AC?COl RFPORTING INTING .-.. ,..---CI-- II..- .x----..w- . --. I. -- Five different call cost reports can be produced by the system for printing. They are: 1.
  • Page 141 Press ITCM t # 7 4 6 +k for base level. :EATURE DESCRIPTION iNTRY CODE AND PROMPTING DISPLAY REFERENCE RECORD &count Codes: Account codes are usec “SMDA PROGRAMMING . Dial 75. NTRIES 1 CATEGOR ) identify calls by category, or by any ‘...
  • Page 142 Press ITCM +k # 7 4 6 ‘Ik for base level. ENTRY CODE AND PROMPTING DISPLAY FEATURE DESCRIPTION REFERENCE RECORD Account Codes: (continued) 6. Dial 09 to program the account code maximum length. “MAXACCT. CODE X” - Dial 3 - 6 for number of digits (3 min.; 6 max.). “MAXACCT.
  • Page 143 Press ITCM % # 7 4 6 +# for base level. ENTRY CODE AND PROMPTING DISPLAY REFERENCE RECORD ‘EATURE DESCRIPTION I. Dial 75. itatlon Message Detall Accounting “SMDA PROGRAMMING” SMDA) Prlntout: Call cost reports, ?. Dial 13 for auto report time. broduced by the system for printing, are “AUTO TIME XXXX ”...

  • Page 144: Attendant Configuration

    ATTENDANT CONFIGURATION Mark the desired selections in the charts to record programming needs. Dial the feature code and then dial the selection code or press the programming button to program the selection. When a foggle (on/off) action fOTE: A current program setting is indicated by a lighted LED next to fhe programming button for that selection. is provided by a single button, the lighted LED indicates when the feature is active.
  • Page 145 Press ITCM +k #I 7 4 6 % for base level. IEFERENCE RECORD ‘EATURE DESCRIPTION ENTRY CODE AND PROMPTING DISPLAY iystem Speed Dial - continued - Dial - 94 for line group l-4. “LINE GROUP 1 ” - Press R’CM button for intercom line. “...
  • Page 146 SYSTEM SPEED DIAL RECORD...
  • Page 147 Press ITCM % # 7 4 6 f for base level. REFERENCE RECORD ENTRY CODE AND PROMPTING DISPLAY’ FEATURE DESCRIPTION “NIGHT XFER XXX ” ENABLE 1 DISABLE 1. Dial 03. Nlght Transfer (of ringing): The DEFAULT = DISABLED 2. Press Al to toggle between enable and disable attendant can place the system into the (LED On = Enabled).
  • Page 148 for base level. tire% ITCM t # 7 4 6 t REFERENCE RECORD ENTRY CODE AND PROMPTING DISPLAY‘ FEATURE DESCRIPTION “STATION NAMES n Statlon Names: I. Dial 06. Stations can be 2. Select station port to be programmed: assigned individual names or category “XXXXXX names that will be displayed by an LCD speakerphone when it is called by the...

  • Page 149: Section 3 Video Display Terminal Programming

    System Programming j IMl66-083 SECTION 3 VIDEO DISPLAY TERMINAL PROGRAMMING Successive entries are separated by a space or a INTRODUCTION comma. The class of service can be programmed from a video display terminal (VDT) instead of from the GENERAL INFORMATION programming station.

  • Page 150: Remote Programming

    IMI 66-083 System Programming PROCEDURE Connect the network jack of the data modem to an outside telephone line. (If a line is not reserved for Determine the system programming parameters, remote programming, a line switch can be installed and record them for future reference. so that an outside telephone line can be switched Turn on the AC power to the system and the VDT.
  • Page 151 System Programming , IMI 66-083 2. If the PC is directly connected to the common Press ESC then press ENTER to end the equipment, match the data communications terminal parameter set up. parameters of the software program to those now 4.

  • Page 152: Remote Programming Block Diagram

    Equipment Cabinet Video Display Terminal Or Personal Computer -1 Data Jack Data Jack Network Jack Figure 4’3. Remote Programming Block Diagram...

  • Page 153: Menu Descriptions

    System Programming s IMI 66-083 Master Clear System Data MENU DESCRIPTIONS Default Toil Restriction Tables C.O.S. Programming On each defautt selection, the system questions the 1. System C.O.S. user as to whether the default should be made. If 2. Line C.O.S. response to the question is yes (Y), the default is 3.

  • Page 154: Line Cos Menu Selections

    System Progamming IMI 66-083 Selectlon 10: LogicaVphysical assignments - Selection 4: Load/Save COS data (on cassette stations (For example; assign station extension 25 tape and the transfer of this data through remote to station port 25. Also refer to the discussioin programming) provided on page 3-6.) Selection 5 : Serial communication parameters (for...

  • Page 155: Station Cos Menu Selections

    System Programming , IMI 66-083 Selectlon 2: Assign name to station Selection 2: Line group assignment (assigns line to line groups, will be reserved if the hybrii strap is not Selection 3: Assign station to department installed) Selectlon 4: Assign station to SOHVA groups Selection 3: Line dialing mode (pulse or tone to match the connected line)

  • Page 156: Toll Restriction Table Administration

    Svstem Proaammina I&Al CcCAri’2 Thru Dialing/AT1 (arrange port to allow DTMF CPX ..Call Park (l-9) tones to pass through to connected equipment) TGx ..Line Group (l-4) V A B .
  • Page 157 STATION 10 - PROGRAMMING OVERLAY Cut out along border. Cut out shaded openings. Fit over station faceplate. 10x14 PAOQRNMINQ OVERLAY A l l...
  • Page 158 STATION 10 - PROGRAMMING OVERLAY Cut out along border. Cut out shaded openings. Fit over station faceplate. 5 x 1 4 PROGRAMMING OVERLAY A l l A l 2 A l ‘...
  • Page 159 STATION IO - PROGRAMMING OVERLAY Cut out along border. Cut out shaded openings. . Fit over station faceplate. PPOl3-100 DIG/TECH (REV I OR HIGHER) A 1 2 PROGRAMMING OVERLAY A l 3 A l 4 HOLD...

  • Page 160: Chapter 5 System Operating Procedures

    Systein Operation IMI 66-083 CHAPTER 5 SYSTEM OPERATING PROCEDURES SECTION 1 STATION OPERATION ANSWERING CALLS STATION MONITORING ANSWERING OUTSIDE CALLS With station monitoring enabled, a call ringing at a If the ringing line appears at your telephone, monitored station can be answered at a monitoring Press line button of ringing line (line button with station.

  • Page 161: Making Calls

    IMI 66-083 System Operation MAKING CALLS OUTSIDE LINE CALLING Dial G# 8 and hang up. When line group is free, station will sound several quick tone bursts. Press line button to select line. Lii handset, hear line dial tone, and place call. NOTE: Selecting a line is not necessary if: To cancel queuing, A priority line has been assigned to a telephone (prime...

  • Page 162: Automatic Redialing

    S y s t e m Operatjon IMI 66-083 To dial system speed dial numbers, To tone call a DSS number, 0 Press *. Liit handset. Press keypad digits 01 - 99 for desired system Press programmable button that is programmed for speed dial number.

  • Page 163: Holding Calls

    IMI 66-083 System ‘Operation To dial a saved number, SAVED NUMBER REDIAL Lii handset. Listen for dial tone. The first 16 digits of the last manually dialed number can be saved for later redial. Press HOLD then press pre-programmed programmable button. To save the number, Press programmable button designated by class service programming for this purpose.

  • Page 164: Conferencing

    S y s t e m Opera%on . IMI 66-083 If the called party Is busy or does not answer, Press TRANS/CONF. (Outside call is placed on hold automatically.) Press TRANSEONF button or flashing line button to retrieve call. Dial extension number of party to be transferred (or press DSS button for one-button intercom calling).

  • Page 165: Voice Announce Blocking

    IMI 66-083 System Operation receive message at an alerted station, Dial # 02. 9 Observe flashing MW light. To send message for assistance while idle or on a Lit handset. call, Press ITCM HOLD. Press button. ASSIST Connection to message desk is automatic.

  • Page 166: Recall/Flash

    System Operation . , MI 66-083 RECALL/FLASH RECALL FLASH This feature provides disconnect and dial tone recall. PBX, CENTREX and custom calling services may require this feature. If a system has been configured recall, If a system has been conflgured for flash, Press to disconnect current call and receive a new dial tone for another call.

  • Page 167: Pulse/Tone Switching

    IMI 66-083 System Operation MUTE / HANDSFREE ANSWER INHIBIT block out handsfree answer Of intercom CalIS, distant party from hearlng while hand- prevent set Is lifted, MUTE. Press MNTR (SPKR) light will flutter. MUTE. Press MNTR (SPKR) light will flutter. To release handsfree answer of Intercom calls, To resume two-way conversation, Press MUTE MNTR (SPKR) light will turn off.

  • Page 168: Automatic Call-Back

    System Operation , IMI 66-083 CALL FORWARD CALL FORWARD - ALL A station user can designate another station to be the recipient of just the intercom calls and prime line calls To forward all calls to another telephone, that are directed to the user’s station or the recipient of Press ITCM.

  • Page 169: Service Observing

    IMI 66-083 System’Operation SERVICE OBSERVING A station can be programmed by system class of . Dial extension number of station to be monitored. service to allow the user to monitor a conversation at Monitor the in-progress call. another station in an un-announced and muted To end observation, manner.

  • Page 170: Speakerphone Operation

    S y s t e m Operatjon IMI 66-083 SPEAKERPHONE OPERATION The optional speakerphone can use the previously Speak toward the telephone. described features in a handsfree manner. Handsfree To end a call, calling and answering is as described below. o Press SPKR.
  • Page 171 IMI 66-083 System Operation To end DSS programming, STATION SPEED DIAL PROGRAMMING Press MNTR (SPKR). Station speed dial numbers can be stored by the station user for later redial. The storage locations are NOTE: An autodial number can also be programmed keypad digits 0 through 9 on the station.
  • Page 172 System Operation IMI 66-083 PROGRAMMING ASSIST BUlTON Press MNTR (SPKR) to end. button. Label Press ITCM 4+ ++ 1. Press desired programmable button. PROGRAMMING SECURE OFF-HOOK VOICE Dial 7. ANNOUNCE ORIGINATE Bull-ON Dial 0 - 9 to choose preprogrammed message. See Press ITCM +I + +k 1.

  • Page 173: Section 2 Attendant Station Operation

    IMI 66-083 System Bperation SECTION 2 AlTENDANT STATION OPERATION The attendant station provides additional operating features that are not available from other stations in the system. SYSTEM CLOCK The system clock can be programmed to maintain 4. Dial two digits (01-12) for mo. current date and time information .

  • Page 174: Music On Hold

    System Operation . IMI 66-083 MUSIC ON HOLD on when music on hold is provided and turn off Music that is provided to outside lines while they are when it is disabled. on hold can be disabled and enabled by attendant -OR- action.
  • Page 175 System.Operation IMI 66-083 Table 5-l. Character Codes CHAR 1 CODE 1 CHAR 1 CODE 1 CHAR I CODE I ” I 9” I i3 I iii I on 1 83 5 - 1 6...

  • Page 176: Station Message Detail Accounting (Smda) Printout

    System Operation s IMI 66-083 STATION MESSAGE DETAIL ACCOUNTING (SMDA) PRINTOUT The attendant can command the system to print Dial 5 #for automatic reports. several different types of reports and to delete all Dial 6 #to print all records. stored SMDA records. Dial 7 #to delete SMDA records.

  • Page 177: Figure

    lM166-083 System Operation Volume Control Volume Control ,Programmable Buttons Speaker T A P ,Keypad Buttons Button TransferlConference- Button Mute- Programmable Button Buttons Speaker- Button (MNTR) \/II Hold -/ Programmable Interc Button Button Buttons 7 Ringer Alphanumeric Display Volume / Volume Control Control Handset <...
  • Page 178 System Operatisn IMI 66-083 SECTION 3 SYSTEM OPERATING CHARACTERISTICS FEATURE DIALING CODE NUMBERING PLAN FEATURE DIALING CODES All Call Paae ITCM 87 Attendant Calling ITCM 0 Automatic Redialing Programmed Button Background Music lTctvl*1 lTCM#l Automatic Activate ITCM, Ext., t, 6 Call Back Cancel lTCM#6...
  • Page 179 IMI 66-083 System dperation NUMBERING PLAN - continued DIALING CODES FEATURE ITCM 80 Line Answer From Any Station ITCM 9 Line Group Access Group 1 Group 2 ITCM 81 Group 3 ITCM 82 Group 4 ITCM 83 Enable tine HOLD ~ Line Queuing Enable Line Group ITCM (Group code) t 8...

  • Page 180: Ringer Volume Control

    System Operatisn 3 IMI 66-083 RINGER VOLUME CONTROL DISPLAY INTENSITY The intensity (brightness and contrast) of the liquid Each station has a ringer volume control. Depending crystal display readout, included on some digital upon the model, the ringer control is located on the telephones, can be adjusted to a desired operating front edge, rear edge, or bottom of the telephone.
  • Page 181 Sjlstem Gperation IMI 66-083...
  • Page 182 INTERCOM CALL PROGRESS TONES (Heard through handset receiver or over monitor speaker) Dial Tone Continuous on Called station ring-back One sec. on and 3 sec. off. Base level 80 msec. tone burst sounded once wwmeW Error tone - 830 msec. tone burst inam3ct entry sounded three times All-call and zone paging...
  • Page 183 :all waiting tone Three 80 msec. tone bursts sounded once .nnn Zalled station in do-not- 140 msec.tone burst disturb mode sounded twice every 1.5 sec. 260 msec. tone burst :all-back busy feature on sounded once System is awaiting 80 msec. tone bursts sounded memory dial number continuously or key mapping entry...
  • Page 184 LINE SELECT LIGHTS Idle Steady off Ringing Continuous flash (560 msec. on - 560 msec. off) Steady on with wink off In use-your station (2.3 sec. on 70 msec. off) In use-other station Steady on Winking with repeative off periods On hold-your station (winking rate - 560 msec.
  • Page 185 ield call timeout your station Flutter with repeative off periods (flutter rate - 560 msec. off) Held call timeout other Continuous flutter station (70 msec. on - 70 msec. off) MESSAGE WAITING LIGHT Continuous flash (560 msec. on Message Wafting - 560 msec.
  • Page 186 System OpeWion IMI 66-083 5 - 27...

  • Page 187: Chapter6 Maintenance

    If your common equipment cabinet or an individual No conversion is required to prepare a digital station needs repair, it may be returned to Comdial. telephone to be hung on the wall. Two keyhole Comdial will, at their option, either repair the defective shaped slots are available on the bottom housing equipment or replace it with a remanufactured unit.

  • Page 188: Station Wall Mounting Details

    Maintenance IMI 661083 Wall Plate - Or-#10 Screws AT&T 63oB Wall Plate is Recommended NOTE: For Secure Mount. 15/l 6” Figure 6-l. Station Wall Mounting Details...

  • Page 189: Class Of Service Programming (From Vdt)

    Index IMI SS-Ob3 PUBLICATION INDEX Abandoned Hold Release ....2-l, 4-10 Cable Clips ......3-5 AC Power Connection .

  • Page 190: Expansion Module Installation

    IMI 66483 Index ....3-18 External Paging Connection DataBaudRate ..... . .4-7 External Paging Connection - Line Port .

  • Page 191: Programmable Direct Station Selection/Busy Light Field

    IMI 66-083 Index Line Connections Option Installation Details ....3-14 ....3-5,3-6,3-12 Connections Line...

  • Page 192: Station Images

    Index IMI 66-083 ....station Wall Mountfng Sa~Buttorl ......
  • Page 193 Index MI 66-063 VoiceMailTransferon@usy ... . . 2-18.4-56 VDTPmgramming .2-&O-83 voltagechedG ..... . .3-31 .
  • Page 194 READERS COMMENT FORM issue No, Addendum Publication No. Title How did you use this publication? Training 0 Product familiarization Cl Maintenance Cl Installation Other Please check specific criticism(s), give page numb&), and explain below: Cl Error on page(s) 0 Clarification on page(s) 0 Deletion on page(s) 0 Addition on page(s) Comments:...
  • Page 195 IF MAILED 1 BUSINESS REPLY MAIL 1 FIRST CLASS MAIL PERMIT NO.594 CHARLOTTESVILLE, VA 22906 POSTAGE WILL BE PAID BY ADDRESSEE COMDIAL TECHNICAL PUBLICATIONS DEPARTMENT P 0 BOX 7266 CHARLOTTESVILLE VA 22906-7266 III1 II I III II II II Ill...
  • Page 196 TAB 099 SOFTWARE ENHANCEMENTS FOR THE DigiTech DIGITAL TELEPHONE SYSTEM This bulletin discusses the following software enhancements and feature additions to the DigiTech telephone system: Enhanced SMDA reporting Expanded options for account code entry Support for Caller ID service...
  • Page 197 - press 10 to Start Printing Report - press 11 to Stop Printing Report - press 12 to Return to Previous Menu SMDA Record DigiTech systems have the following SMDA record storage capacities: Storage Capacity SO408 = 800 records SO816 = 1600 records...
  • Page 198 DigiTech System Software Enhancements TAB 099 FEATURE BENEFITS ’ xwnt valid account codes that can be stored (as shown in the following table). Be aware that when you change the Verified Account Code Length, the list of Valid Account Codes is emptied.
  • Page 199 TAB 099 DigiTech System Software Enhancements FEATURE BENEFITS Account ACCOUNT CODF FEATU- Codes (cont.) :Off Account Code Feature : Verified Verified/Non-Verified : Optional Forced/Optional : Prompted Prompted/Non-Prompted Prompt Display Duration : 5 seconds : None Station Exceptions to Forced : None...
  • Page 200 DigiTech System Software Enhancements TAB 099 FEATURE BENEFITS lount Codes STATION 10 PROGRAMMING !caSJ ,dta.) To enable or disable the account code prompt for incoming calls, . Press 1 1 . Press Al to toggle feature on and off (Al LED on = feature...
  • Page 201 TAB 099 DigiTech System Software Enhancements FEATURE BENEFITS Account VDT COS PROGRB Codes (cont.) 1. Enter COS programming Enter 1 for system COS programming Enter 8 for SMDA programming Enter 6 for account codes To set account codes, Enter If the Verified Account Code Length is 3, the system will prompt you to “Enter Account Codes (0 - 999)”...
  • Page 202 DigiTech System Software Enhancements , TAB 099 FEATURE BENEFITS :ount V D T C O S P R O - _ /des (cont.) To disable account codes, Enter7 To enable account code display for incoming calls, Enter8 To disable account code display for incoming calls,...
  • Page 203 DigiTech System Software Enhancements TAB 099 FEATURE BENEFITS Account Codes (cont.) To display a list of stored emergency numbers, Enter 1 7 (if there are no emergency numbers already stored, the system will respond “Table is Empty”) To return to the previous menu during programming,...
  • Page 204 DigiTech System Software Enhancements i TAB 099 FEATURE BENEFITS INSTALLATION NOTES ,- ‘rer ID (cont.) All Caller ID features require the delivery of Caller ID data to the input Port B. This port must be configured to match the output of the Caller ID decoder device. The recommended configuration is 9600 baud, with eight data bits and one stop bit.
  • Page 205 TAB 099 DigiTech System Software Enhancements FEATURE BENEFITS Caller ID (cont.) STATION 10 PRO- Press ITCM +k # 7 4 6 % to enter COS programming To assign Caller ID lines, Press47 Dial line number(s) To assign Caller ID stations,...
  • Page 206 DigiTech System Software Enhancements TAB 099 FEATURE BENEFITS VDT PROGR- r “er ID (cont.) To define your local area code, Enter 5 Enter Y if displayed area code is correct . g,ner N if displayed area code is incorrect, then enter the correct three-digit area...
  • Page 207 Diailech System Software Enhancements TAB 099 AlIS Called or call Llne Date Time call Calling # cost length time 1234567890123456 $ 0.51 1000 10/15/92 04:38 1 O/l 5l92 99736243 00:56 10/15/92 00:56 NOANS I973 3437 10/15/92 I973 3437 00:56 1 O/l 5/92 01 :oo NOANS 1 O/l 5/92...
  • Page 208 SOFTWARE ENHANCEMENTS FOR THE DIGITECH DIGITAL TELEPHONE SYSTEM This bulletin discusses the software enhancements and feature additions for the DigiTech digital telephone system that are available with software releases 10 and 11 A. Software release 10 provides the following enhancements:...
  • Page 209 An orange LED indicates a ringing line thus distinguishing between lines that are on hold and a line that is ringing. Additionally, all revision I DigiTech telephones provide pushbutton volume control on their front panels and a group listening feature.
  • Page 210 I or later - continued ti While the DigiTech system with software release 11 a and later supports the use of all DigiTech telephones regardless of their revision letter, any systems with a software release of 9 or earlier In other words, whenvever a system includes will not support the revision I and later telephones.
  • Page 211 TAB091 FEATURE BENEFIT ?rppott for With software release 1 la, the DigiTech digital telephone system supports the use of the ,xecuMall voice ExecuMail voice processing system connected to the system’s station ports through the Comdial processing system ATI-D analog terminal interface. The ATI-D is a muttipurpose QB$QxB&...
  • Page 212 TAB091 FEATURE BENEFIT Support for 5. Select station ports to be programmed: ExecuMall voice station 1 l- 57 = dial 11 - 57. processing system 6. Dial +% when all station ports are selected. - continued 7. Dial +k t for next station/line ringing assignment or press SPKR to end.
  • Page 213 TAB091 BENEFIT FEATURE ‘qlpport for HUNT GROUPS (Option) ,xecuMail voice processing system When a station port that has been assigned to a hunt group is busy, a call to it will ring at the next - continued idle station port in the group. A call will try to ring every port in a hunt group and if all are busy, A programmer can assign all the telephone system will return a busy tone to the caller.
  • Page 214 STATION 10 - PROGRAMMING OVERLAY . Cut out along border. Cut out shaded openings. Fit over station faceplate. PPO13-100 A 1 0 Al 1 DIGITECH (REV I OR HIGHER1 P R O G R A M M I N G OVERLAY HOLD...
  • Page 215 This feature is especially useful when used with a DigiTech Cl632 system that has one or two CM408 expansion modules included with it. The dual console feature allows a station user to monitor up to 48 stations from one station location.
  • Page 216 Do not use this configuration for station ports 10 and 12 because the console buttons will not be usable for programming. Typi&l DigiTech Telephone (-Atgt8tbnPtilo) Figure 1. Dual Console Wiring Continued on next page. . .
  • Page 217 Al - Al4 and Bl - 83 to select those same 7700~xx LCD buttons on the telephone being mapped. Because the DigiTech 77OOS-xx LCD speakerphone does Speakerphones not provide buttons B4 through B8, dial 103 - 107 to select buttons B4 - 88 on the telephone being...
  • Page 218 TAB080 DigiTech Software Enhancement STATION 10 - PROGRAMMING OVERLAY Cut out along border. ‘it over station faceplate. PPO16-000 OVERLAY, DD32X PROGRAMMING ---__-__-- /--- ’ C25 t Ml f C57 ; C25 C41 : C24 1 C40 1 ---I- ; C23 C39 ’...

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