Call Park - ESI IVX 20 User Manual

Analog stations IVX 20
Transfer a user to his/her mailbox
To transfer to his/her mailbox a user who's calling from the outside to pick up messages, , dial
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*, and the appropriate mailbox number and hang up.
Call forwarding
Your station will call-forward your phone when it is busy or does not answer to your mailbox. In
addition you can temporarily call-forward all of your calls to another station or another user's
mailbox.
Lift the handset, dial 5 6 5 and dial the extension number (or # and the mailbox number) to which
the system should forward all calls.
Note: If the forwarded-to station is busy or does not answer a forwarded call, IVX will return the call
to your mailbox.
To turn off call forwarding, dial 5 6 5 without selecting a destination, and hang up.
Call pick-up
A call ringing at another station can be picked-up by pressing * and dialing the extension number.
Dialing * 0 will answer the longest ringing outside call.
Call waiting
If you are on a call, a second call to your station will generate a call waiting tone in your earpiece.
to toggle between the original call and the call waiting. To drop either call, hang up while
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connected to the call to be dropped. When your phone rings, lift the handset and you will be
reconnected to the other caller.

Call park

Park is used to place callers on "hold" for retrieval from any station within IVX.
To park a call
While on an outside call, and dial * * *. A short voice prompt will tell which line number the
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parked call is using; you will then receive internal dial tone.
To retrieve a parked call
From internal dial tone, dial * * and the line number on which the call is parked.
Dial * * 0 to answer the oldest parked call in the system.
Park recall
If a parked or held call is not retrieved during the period of time (set by the Installer), it will recall to
your phone if your station is idle. You will hear three short ring tones. Lift the handset; you will be
connected to the parked call.
If you are on a call when the recall occurs, you will hear a call waiting tone. To toggle between the
two calls, (or hang up, wait for ring, then answer).
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