Call Pickup; Flash Key; Redial Key; Release Key - ESI IVX 20 User Manual

IVX 20

Call pickup

From your station, you can answer a call ringing at another station or department by pressing PICK
UP, then the appropriate ringing station key (if the destination is programmed into one of your
keys; see "Programmable feature keys," page A.26).
During night mode (see page A.16), if a night bell is in use instead of the night auto attendant,
press PICK UP 0 to access the ringing outside call.

FLASH key

The FLASH key serves several purposes:
•
Getting a fresh dial tone without replacing the handset — When connected to an outside line,
press FLASH to automatically disconnect and receive fresh outside dial tone. (See also
"RELEASE key," below.)
•
Sending a flash hook signal — If operating behind Centrex
flash hook signal automatically to either the phone company's central office or the host PBX.
Either may use this signal to provide you with additional features.
•
Toggling between calls — If you hear a call waiting tone while on a call, press FLASH to toggle
between the two calls.

REDIAL key

The REDIAL key allows you to automatically call a stored name and number as shown below:
To . . .
Redial the last
number called
Automatically return
a message

RELEASE key

The RELEASE key serves several purposes:
•
If pressed when connected to a call through the handset, it disconnects the call and gives you
internal dial tone.
•
If pressed when you're connected to a call via the speakerphone, it disconnects the call.
•
If pressed during call waiting, it drops the current call and automatically connects to the waiting
call.
3
A special service your phone company may offer. See your Administrator for further details.
Press REDIAL . . .
•
When your station is idle
. . . or . . .
•
After first lifting the handset
or pressing SPEAKER
During message playback with Caller ID
Digital Feature Phone operation
3
or a PBX, press FLASH to transmit a
A.11