ESI IVX 20 User Manual page 26

Digital Feature Phone operation
Retrieving voice mail messages using another user's Digital
Feature Phone
Press VOICEMAIL and then *.
1.
Dial your extension number.
2.
Follow the procedures described in "Retrieving voice mail messages from your Digital Feature
3.
Phone" (page A.20).
TM
Virtual Mailbox Key
If you frequently pick up your messages from another user's Digital Feature Phone or have others
help pick up your messages, you may want to program a programmable feature key on that phone
as a Virtual Mailbox Key for your mailbox. When you have new messages, the key will blink rapidly;
press it to connect automatically to your mailbox. This feature does not affect your ability to pickup
messages from your own phone.
Note: Program the Programmable Key with VOICEMAIL, *, and your extension number (see
"Shortcut keys," page A.18).
Retrieving messages from an off-premises location
You can pick up messages when away from the office or from an analog station. Since the display is
not available to you, message handling will operate slightly differently.
To retrieve your message from a remote location:
If the auto attendant's main greeting answers your call, press * and enter your mailbox number.
1.
If the operator or another user answers your call, have the person transfer you (by pressing
VOICEMAIL and *, then pressing your station key [or entering your mailbox number] and then
hanging up).
If required, enter your password.
2.
IVX will announce the number of new and old messages, and will start playback of messages
3.
starting with the oldest new message and continue until all messages and recordings have
played or you press * to disconnect.
A.22
IVX 20