Paging - ESI IVX 20 User Manual

Digital Feature Phone operation
Hold
To place a call on hold
Press HOLD to place an outside call on hold exclusively for the station you're using. The HOLD LED
will blink green. If your phone has line keys programmed, the corresponding line key will also blink
green (it will show as busy at all other stations).
To retrieve a held call
To reconnect to a call on hold, press HOLD (blinking green) again. Or, if your phone has line keys
programmed, press the corresponding (blinking green) line key.
Park/hold recall
If a parked or held call is not retrieved within a certain period of time (set by the installer), your
phone will "recall" it. You'll hear three short ring tones and the LCD display will show "PARK RECALL
X" (where X refers to the line involved) or "HOLD RECALL":
PARK RECALL:
To answer the recall, lift the handset or press SPEAKER. To perform another action — such as placing
an outside call — during a recall, you must first answer the recall and transfer it, park again, etc., and then
place the call. An "R" will appear on other phones' display to indicate that the call is being recalled.

Paging

The IVX system can be programmed to allow paging through an overhead paging system and/or
paging through some (if page zones have been created) all of the system's Digital Feature Phone
speakers.
Overhead paging
Station number 199 is designated as the OH paging port. If IVX has been connected to an
overhead paging system, you can page by dialing 199 and making your announcement after the
tones. If you frequently page, program a Programmable Feature Key with 199.
Paging through phones
Press PAGE 0 to page through all of the Digital Feature Phone speakers. Press PAGE and then 1, 2,
or 3 to access a programmed paging zone. (See the Administrator for a list of page zones.) An
overhead page system could have been added by the Installer to one or more of these page zones.
Note: Phones in use will not carry a page through their speakers.
To page for pickup of an outside call
To page someone to pick up an outside call:
Park the call by pressing PARK.
1.
Verify the line number from the display
2.
Page the party and announce the park location for retrieval. For example: "Sarah, you have a
3.
call on Park Two. Sarah, Park Two, please."
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IVX 20