Appendix A Customer Support - ZyXEL Communications GS2210 Series User Manual

In the event of problems that cannot be solved by using this manual, you should contact your
vendor. If you cannot contact your vendor, then contact a ZyXEL office for the region in which you
bought the device. Regional websites are listed below (see also
about_zyxel/zyxel_worldwide.shtml). Please have the following information ready when you
contact an office.
Required Information
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
Note: You may be asked to download log reports related to CPU utilization, memory and
crash in the Tech Support menu for issue analysis. Click Menu > Management >
Maintenance > Tech-Support
Corporate Headquarters (Worldwide)
Taiwan
• ZyXEL Communications Corporation
• http://www.zyxel.com
Asia
China
• ZyXEL Communications (Shanghai) Corp.
ZyXEL Communications (Beijing) Corp.
ZyXEL Communications (Tianjin) Corp.
• http://www.zyxel.cn
India
• ZyXEL Technology India Pvt Ltd
• http://www.zyxel.in
Kazakhstan
• ZyXEL Kazakhstan
A
PP EN D I X
Customer Support
GS2210 Series User's Guide
359
http://www.zyxel.com/
A