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OPTIONAL ACCESSORIES
OPTIONAL ACCESSORIES
6
7
Application Modules
The Optus MobileSat S2 telephone is available in a range of
application modules that allow for a greater flexibility in
installation. The application modules are presented in the
following list:
Module 1
S2 transceiver unit
Module 2
Vehicle installation kit
Module 6
GPS option kit
Module 11
R41 planar antenna kit
Module 17
Antenna cable (6m)
Module 18
Antenna cable (3m)
Module 27
Manual Mast Antenna
Module 28
Dome Antenna
Module 29
Dome Magenetic Mount
It is recommended that you keep the cardboard
packaging for use in the event that you have to return
the system for repair.
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EXPERIENCING PROBLEMS
EXPERIENCING PROBLEMS
8
6
Before You Call For Assistance
This section deals with fixing problems you may encounter.
Generally most problems can be easily solved with a little
thought. The best approach is to retry the steps you were doing
again, paying more attention to all detail. Reading this User
Manual is always a good start.
Customer support of this product is provided through an
Authorised MobileSat Dealer Network. If you call your dealer,
they will make every effort to respond quickly and resolve your
problem. However there are some things you can do before
calling your dealer. This may help you solve your problem
yourself or make it easier for the dealer to solve it for you.
Read this section carefully to see if your problem is described.
Try the suggested fixes and if all fails, call your dealer.
The phone will not turn ON
• Make sure that the vehicle's battery is fully charged. Try
again with vehicle's engine running.
• Check the fuse to the battery.
• Try pressing the PWR key longer (more than 1 second).
• Try powering on the unit using the ignition input.
The phone displays "No Service"
• The antenna's view of the satellite is obstructed or is not
tuned correctly.
• Clear the view of the antenna and adjust for peak signal
strength. Refer page 77.
The phone displays "Standby" but I cannot make a call
• If you have just bought the phone make sure it has been
commissioned. Check with your dealer.
• If you see "FL" or "PL" on the display, your phone is in lock
mode. Please unlock with Confidential Code (FCN 62)
before attempting to make a call.
• Try again a minute or two later. The network may be
congested.
• Check FCN 93 responds with antenna identification.
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