Hardware Monitoring Window; Resetting Hardware Components - DigiDesign VENUE Profile Manual

Startup in Explorer
To start up the system in Explorer (bypassing VENUE D-Show
software):
Start or restart the system, as necessary.
1
Watch the screen closely during the startup process. As soon
2
as the cursor becomes visible (and before the VENUE D-Show
Software logo screen appears) press and hold the E key on the
computer keyboard. Continue to hold the E key (do not press
it repeatedly) until you see the Explorer desktop.
From Explorer, you can manually find and delete suspect
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data files, plug-ins, or perform other file management tasks.
If you are unsure about how to troubleshoot a computer and
its files, it is recommended that you contact Digidesign
VENUE customer service.

Hardware Monitoring Window

VENUE systems provide the Hardware Monitoring window in
which performance of hardware components can be viewed
and monitored.
The Hardware Monitoring window is not available in the
Standalone version of VENUE D-Show software.
Accessing Hardware Monitoring
To access the Hardware Monitoring window, do any of the
following:
• Press Ctrl+Shift+M at any time to open the
Hardware Monitoring window.
• In the Options > Devices page, right-click on a unit and
choose Hardware Monitoring in the pop-up menu. This
opens the Hardware Monitoring window for the selected
device.
• If the Hardware Monitoring Alert dialog appears
on-screen, click to select Show Hardware Monitor. The
Hardware Monitoring Alert dialog for the problem device
appears automatically and identifies the reading that is
out of specification.
The Hardware Monitoring Alert window is only displayed
once per device (should a problem ever be detected with that
device).
234 VENUE Profile Guide
The following is an example of the Hardware Monitoring
Alert:
Hardware Monitoring Alert
Should a problem occur with any of the components in your
system, the Hardware Monitoring window will provide infor-
mation that will be useful in troubleshooting while in contact
with Digidesign VENUE customer service.

Resetting Hardware Components

(VENUE Profile and D-Show Systems Only)
Some VENUE hardware can be reset from the Options > De-
vices screen, or by power-cycling the component. It is recom-
mended that you perform a reset if, for example, the Hardware
Monitor Alert dialog appears, or if a connected device stops
communicating with the rest of the system.
Indication
The system software will display error messages alerting you if
a device fails or is no longer available.
The system remembers the last hardware configuration used.
If it doesn't find all units at the next startup, it displays those
units as grayed out in the Options > Devices page. Units re-
main offline (and the system displays error messages alerting
you to their absence) until either the units are powered up and
come online, or you tell the system to forget the offline units
by right-clicking the missing devices and choosing Forget.
To reset system hardware:
Put the system in Config mode.
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Go to the Options page and click the Devices tab.
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Right-click any displayed hardware components:
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• Console
• Inputs section
• ACS sections
• Outputs section