Paper Rubs Against The Printhead; The Edges Of The Paper Are Dirty - Canon imagePROGRAF iPF8400S User Manual

iPF8400S
Cause
Printing may be faint if Print Quali-
ty in Advanced Settings in the
printer driver is set to Standard or
Fast.
You are printing on paper that
tends to generate dust when cut.

Paper rubs against the printhead

Paper rubs against the printhead
Cause
The type of paper specified in the print-
er driver does not match the type loa-
ded in the printer.
Paper has been loaded incorrectly,
causing it to wrinkle.
The Printhead is set too low in the Con-
trol Panel menu.
You are printing on heavyweight paper
or paper that curls or wrinkles easily af-
ter absorbing ink.
When you have loaded paper, the paper
you have loaded does not match the
type selected on the Control Panel.
Since the leading edge of the paper
curls strongly or ripples, the leading
edge of the paper rubs against the print-
head.

The edges of the paper are dirty

The edges of the paper are dirty
Cause
The Platen has become dirty after border-
less printing or printing on small paper.
User's Guide
In Advanced Settings of the printer driver, choose Highest quality or High in Print Quality.
Printing in Fast or Standard mode is faster and consumes less ink than in Highest quality or High
modes, but the printing quality is lower.
(See "Giving Priority to Particular Graphic Elements and Colors for Printing.")
In the Control Panel menu, set CutDustReduct. in Paper Details to On.
(See "Reducing Dust from Cutting Rolls.")
Load paper of the same type as you have specified in the printer driver.
(See "Loading Rolls in the Printer.")
(See "Loading Sheets in the Printer.")
Make sure the same type of paper is specified in the printer driver as you have loaded in the printer.
1.
Press the Stop button and stop printing.
2. Change the type of paper in the printer driver and try printing again.
Reload the paper.
(See "Loading Rolls in the Printer.")
(See "Loading Sheets in the Printer.")
In the Control Panel menu, set Head Height to Automatic.
(See "Troubleshooting Paper Abrasion and Blurry Images.")
When printing on Canon Heavyweight Coated Paper or other paper-based media, choose a Vac-
uumStrngth setting of Strong or Strongest in the Control Panel menu. If rubbing still occurs, in the
Control Panel menu, use a higher Head Height setting.
(See "Adjusting the Vacuum Strength.")
(See "Troubleshooting Paper Abrasion and Blurry Images.")
When printing on CAD Tracing Paper or other film-based media, choose a VacuumStrngth setting
of Standard, Strong, or Strongest in the Control Panel menu. If rubbing still occurs, in the Control
Panel menu, use a higher Head Height setting.
(See "Adjusting the Vacuum Strength.")
(See "Troubleshooting Paper Abrasion and Blurry Images.")
When printing on paper 0.1 mm (0.004 in) thick or less, choose a VacuumStrngth setting of Weak-
est in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher Head
Height setting.
(See "Adjusting the Vacuum Strength.")
(See "Troubleshooting Paper Abrasion and Blurry Images.")
Be sure to select the correct type of paper in the Control Panel menu when loading paper.
(See "Loading Rolls in the Printer.")
(See "Loading Sheets in the Printer.")
Set Cutting Mode to Manual on the Control Panel menu, and select Do not perform for the paper
leading edge detection setting.
In this case, when keeping track of the amount of roll paper left, set ManageRemainRoll to Off
before loading the roll paper and then set ManageRemainRoll to On after loading the roll paper.
(See "Specifying the Cutting Method for Rolls.")
(See "Keeping Track of the Amount of Roll Paper Left.")
Open the Top Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.")
Corrective Action
P.532
➔
Corrective Action
P.510
➔
P.533
➔
P.510
➔
P.533
➔
P.773
➔
P.780
➔
P.773
➔
P.780
➔
P.773
➔
P.780
➔
P.773
➔
P.510
➔
P.533
➔
P.523
➔
P.521
➔
Corrective Action
P.907
➔
Paper rubs against the printhead
P.59
➔
935