Index - Inter-Tel 8520 User Manual

Index

A
Abbreviations 5
About This Guide 2
About Voice Mail 9
About Your Endpoint 3
Accessing
e-mail messages 85
fax messages 88
voice mail messages 36
your mailbox 34
Account Codes 64
ACD Hunt Groups 75
Adding Parties to a Conference 24
Adjusting
your endpoint's LCD contrast 15
your endpoint's viewing angle 14
Administrators 94
Advanced Mailbox
using 82
voice mail flowchart 91
Agent Help 74
Agent IDs 75
Alphanumeric Mode 11
Alternate Greeting 17
Assigning Secondary Extension Buttons 62
Automatic Call Answer 47
Automatic Call Distribution (ACD) 75
Automatic Speech Recognition (ASR) 9
Automatic System Forwarding 27
B
Background Music 47
Basic Search 70
Buttons
DSS/BLF 62
feature 4
lamps 5, 11
message 33
mute 31
secondary extension 62
special 4
C
Call Logging, using 70
Call Pick Up (Reverse Transfer) 26
®
Inter-Tel Model 8520 User Guide
Call Waiting 22
Callbacks 20
Calls
enabling/disabling hunt groups 75
forwarding 27
making conference 24
placing on hold 23
receiving non-handsfree 20
receiving off-hook voice announce 20
redirecting 21
transferring 25
waiting for called endpoint 20
Camp On 20
Canceling
call forwarding 27
callback requests 20
do-not-disturb 43
messages 33
queue requests 22
reminder messages 44
unheard voice mail messages 41
waiting messages 33
Cascade Levels 54
Changing
call screening transfer method 51
directory name 18
e-mail password 84
fax destination number 52
keymaps 47
language 48
message search order 53
personal greeting 18
remote access password 72
transfer method 51
voice mail message envelope 50
voice mail password 49
voice mail, e-mail, and fax message envelope 90
volume levels 46
Clearing Reminder Messages 44
Conference Calls 24
Connecting a Headset 30
D
Date, Time, Name, and Extension Number 29
Default Feature Codes 91, 98
Defaults
do-not-disturb message chart 42
mailbox password 16
outgoing call feature code 21
reminder message chart 44
103