Transferring Calls; To Another Extension; To Voice Mail; To An Outside Number - Inter-Tel 8520 User Manual

T
RANSFERRING
Although transferring calls is considered a basic function of an endpoint, your Model
8520 has many advanced options for this feature. With your endpoint, you can trans-
fer a call to another extension, voice mail, or even an outside line.

To Another Extension

EITHER, Press
1.
OR, Press
Dial the desired extension number.
2.
Wait for an answer, announce the call, and then hang up.
3.
If the number is busy, there is no answer, or the transfer is refused, press the
flashing button to return to the caller.
NOTE:
If you are receiving a transferred call and the Transfer-To-Connect option is
enabled for your endpoint, you are automatically connected to the transferred caller
once the transferring party hangs up. If this option is disabled, you must press a
button to answer the transferred call.

To Voice Mail

Press
1.
Dial the voice mail extension number.
2.
EITHER, Dial the desired mailbox number and hang up.
3.
OR, Hang up to send the call to the voice mail menu (so that the caller can select
the mailbox number).

To an Outside Number

Press
1.
Select an outgoing line and dial the desired telephone number.
2.
Wait for an answer, announce the call, and then hang up.
3.
If the number is busy, there is no answer, or the transfer is refused, press the
flashing button to return to the caller.
®
Inter-Tel Model 8520 User Guide
C
ALLS
.
TRANSFER
and dial
3 4
.
TRANSFER
.
TRANSFER
to place the call on hold at the other endpoint.
6
CALL
25