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Avaya Manuals
Gateway
G860
Installing and operating
Software Testing - Avaya G860 Installing And Operating
Media gateway
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:
Setup
(30 pages)
,
Configuring manual
(71 pages)
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Contents
Table of Contents
Troubleshooting
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Table of Contents
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9.7
Software Testing
To test that the software has been properly installed and configured, ping the SC
boards (to both the local IP addresses and the global IP address) note if their global IP
addresses can be accessed.
To ping the SC boards from the PC using Windows, take these 2
steps:
1.
Using a Command window, at the command prompt, enter ping [Global IP
address of an SC board]. A response should be received.
Note:
2.
Using Telnet, access each SC board and run the command: tools d
The Analytical tool runs various tests. Verify that the test results are all OK.
9. Configuring System Controller Software for the First Time
If the Ping has not received the proper response, check the physical
connections to the network.
Issue 1 October 2007 89
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Table of Contents
Troubleshooting
Software Upgrade/Rollback Troubleshooting
167
Diagnostics & Troubleshooting
171
Troubleshooting
172
Collecting logs for Avaya Technical Support (for troubleshooting)
179
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