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G860
Installing and operating
Appendix - Utilities; Process Encoded/Decoded Ini File(S); Trunkpack Downloadable Conversion Utility (Dconvert.exe); Process Voice Prompts File(S) - Avaya G860 Installing And Operating
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18
Appendix - Utilities
This section describes the functionality and operation of a list of utilities supplied with
the TrunkPack software package.
18.1
TrunkPack Downloadable Conversion Utility
(DConvert.exe)
Figure 43: TrunkPack Downloadable Conversion Utility R2.5.2
This utility is used to generate the following:
Process Call Progress Tones file(s)
Process Voice Prompts file(s)
Process CAS Tables
Process VXML file(s)
Process Prerecorded Tones file(s)
Process Encoded/Decoded ini file(s)
Process Coder Description file(s)
The files constructed using these utilities can be used with the EMS. Some files may
have usage restrictions as described under their usage information.
18.1.1
Process Voice Prompts file(s)
To generate a Voice Prompts file, take these 12 steps:
1.
Create raw Voice Prompt files.
18. Appendix - Utilities
Issue 1 October 2007 189
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Troubleshooting
Software Upgrade/Rollback Troubleshooting
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Diagnostics & Troubleshooting
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Troubleshooting
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Collecting logs for Avaya Technical Support (for troubleshooting)
179
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