Canon MP980 series On-Screen Manual page 828

Error Message Appears on a PictBridge Compliant Device
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Advanced Guide Troubleshooting
Error Message Appears on a PictBridge Compliant Device
The following are the possible errors that may occur when printing directly from a PictBridge compliant
device and the countermeasures to clear them.
Note
This section describes errors that are indicated on Canon-brand PictBridge compliant devices. The
error messages and operations may vary depending on the device you are using. For errors on non
-Canon PictBridge compliant devices, check the error message on the LCD and take the
appropriate action to clear the error. For details, see
For the errors indicated on the PictBridge compliant device and their solution, also refer to the
instruction manual of the device. For other troubles on the device, contact the manufacturer.
Error Message On PictBridge
Compliant Device
"Printer in use"
"No paper"
"Paper Error"
"Paper jam"
"Printer cover open"
"No print head"
"Waste tank full"/"Ink absorber full"
"No ink"/
"Ink cassette error"
"Ink Error"
"Hardware Error"
"Printer error"
> Error Message Appears on a PictBridge Compliant Device
An Error Message Is Displayed on the LCD
If the machine is printing from the computer or warming up,
wait until the job ends.
When it is ready, the machine starts printing automatically.
Load paper on the Rear Tray, and select Continue* in the
display on your PictBridge compliant device.
* To resume printing, you can also press the
the machine instead of selecting Continue on the device.
If the Inner Cover is opened, close it and select Stop in the
display on your PictBridge compliant device to stop printing.
Select Stop in the display on your PictBridge compliant
device to stop printing.
Remove the jammed paper, load new paper, press the
button on the machine, and try printing again.
Close the Scanning Unit (Cover) on the machine.
The Print Head is defective or is not installed.
Check: See Print head is not installed.
Is Displayed on the LCD
The ink absorber is nearly full.
Check: See Contact the support center or service center for
ink absorber replacement.
on the LCD and take the appropriate action.
The ink tank is not installed properly or empty.
Check the error message on the LCD and take the
appropriate action to resolve the error.
An Error Message Is Displayed on the LCD
An ink tank that was once empty is installed.
Check: See The remaining level of the following ink cannot
be correctly detected.
the LCD and take the appropriate action.
Ink tank errors have occurred.
Replace the ink tank.
Routine Maintenance
An error requiring servicing may have occurred. (The Power
lamp flashes blue and Alarm lamp flashes orange
alternately.)
Disconnect the USB cable between the machine and the
PictBridge compliant device, turn off the machine, and
unplug the power cord of the machine from the power
supply.
Plug the power cord of the machine back in, turn on the
Action
OK button on
in
An Error Message
and take the appropriate action.
in An Error Message Is Displayed
in
An Error Message Is Displayed on
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