Canon MP980 series On-Screen Manual page 821

Message Appears on the Computer Screen
>
Advanced Guide Troubleshooting
Message Appears on the Computer Screen
Service Error 5100 Is Displayed
Error Regarding Automatic Duplex Printing Is Displayed
Error Regarding Automatic Print Head Alignment Is Displayed
Writing Error/Output Error/Communication Error
Error Number: 300 Is Displayed
Error Number: 1700 Is Displayed
Ink Info Number: 1600 Is Displayed
Ink Info Number: 1683 Is Displayed
Ink Info Number: 1688 Is Displayed
Error Number: 1851 Is Displayed
Error Number: 1856 Is Displayed
Error Number: 2001 Is Displayed
Error Number: 2002 Is Displayed
Error Number: 2500 Is Displayed
Other Error Messages
Service Error 5100 Is Displayed
Check: Is the movement of the Print Head Holder blocked?
Cancel printing from your computer and turn off the machine. Then clear the jammed paper or
protective material that is preventing the Print Head Holder from moving.
Important
Be careful not to touch the components inside the machine. The machine may not print
out properly if you touch it.
Turn the machine back on.
If the problem is not resolved, contact your Canon service representative.
Error Regarding Automatic Duplex Printing Is Displayed
Check: See Cannot Print Properly with Automatic Duplex Printing
appropriate action.
Error Regarding Automatic Print Head Alignment Is Displayed
Check: See Auto head align has failed.
LCD and take the appropriate action.
Writing Error/Output Error/Communication Error
Check 1: If the Power lamp is off, make sure that the power plug is plugged in,
then turn the machine on.
While the Power lamp is flashing blue, the machine is initializing. Wait until the Power
stops flashing and remains lit blue.
Check 2: Make sure that the printer port is configured appropriately in the MP
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