Canon MP980 series On-Screen Manual page 819

Paper Jams
and are loading it into the machine correctly.
Loading Paper / Originals
7.
Insert the Cassette into the machine again, and press the OK button on the
machine.
If you turned off the machine in step 2, all print jobs in queue are canceled. Reprint if
necessary.
If you cannot remove the paper or if the paper tears inside the machine, or if the paper jam error
continues after removing the paper, contact your Canon service representative.
If the jammed paper is not removed out when automatic duplex printing:
Remove the paper following the procedure below.
1.
Turn off the machine, and unplug the power cord of the machine from the
power supply.
2.
Remove the Cassette.
If the paper is loaded on the Rear Tray, remove the paper from the Rear Tray and retract the
Paper Support.
3.
Set the machine upright with the left side down.
Caution
When standing the machine, make sure that the Scanning Unit (Cover) is closed
securely.
4.
Slowly pull the jammed paper out so that the paper does not tear.
Note
Set the machine back to its original position immediately after removing the jammed
paper.
5.
Align the paper, then reload it in the Cassette.
Reload paper in the Rear Tray, if necessary.
Note
When reloading the paper into the machine, confirm that you are using the correct paper
and are loading it into the machine correctly.
Loading Paper / Originals
6.
Insert the Cassette into the machine again.
7.
Plug the machine back in and turn the machine back on.
All print jobs in queue are canceled. Reprint if necessary.
If you cannot remove the paper or if the paper tears inside the machine, or if the paper jam error
continues after removing the paper, contact your Canon service representative.
Page 819 of 947 pages